From the moment I met Ronnie on reception he took my suitcases upstairs .Lilian became such a joy after my day out and was truly interested in my stay being happy .Simon left my room immaculate and folded my nightie onto of my pillow I felt so much like their family .the food was beautiful and lavish especially Friday night seafood banquet .I managed yo catch buses to gorey and st helier . Also Nicole Evans in receptionist helped me book my ticket to st malo . I'd return xx thankbuou Caroline New Zealand 🇳🇿 also ommaroo hotel being related to our omaru new Zealand

Honestly I loved everything

Very friendly, charming,discreet and helpful staff. The rooms were spotless and it was quiet with no noise coming through from the corridors. Fantastic location, opposite the lido and with great views of the bay. Easily accessible by bus to the centre of St Helier and other attractions in Jersey.

Only one tiny thing. The coffee machines used in the breakfast hall were the only weak point in the well organised and well presented breakfast in the dining room. This was despite the hotel calling out an engineer. As I said a minor thing and as frustrating for the staff in the dining room during the busy breakfast rush as for people wanting coffee.

Excellent selection at breakfast and hot food is replenished frequently. Two efficient coffee machines with a lot of choices. Very good evening meals, especially the Friday night buffet. The hotel has very good views and is close to bus stops. All staff are very helpful and friendly. The small swimming pool is good and there is a very big lido across the road.

My single room was quite small, so there was no space for a comfy chair. But easy chairs in coffee lounge and bar area with sea views.

Great location with a very comfortable room.

Staff were a bit "off" at check in, felt like I was a bit of an inconvenience. Used the bar one evening and the chap behind the bar was very flustered and almost confused by requests for drinks. Another evening we asked for information on the local buses and were misinformed, luckily other customers were able to advise "Heated" pool was freezing and much smaller than expected for the size of hotel. We were happy to use the lido pool opposite the hotel instead.

There's nothing not to like at the Ommaroo. The staff are exceptional. Cannot do enough for you. We were upgraded to a room with a sea view and a balcony. In total we stayed in three rooms in the hotel as we originally booked a double and the next morning we were upgraded as a sea view was available. The beds were really comfortable. There is a great selection for breakfast. The hotel is immaculate and literally a stone's throw to the Lido. There are bus stops right outside the hotel that runs directly to Saint Helier.

Nothing

Great position just 10 minutes walk from St Helier. Chose this hotel for its position, which overlooks the Lido, so if you have a room at the front of the hotel, this is your view. We had a room at the rear overlooking the pool, as no balcony rooms were available. Breakfast is very good, with good choices, and the cooked breakfast items were replenished regularly. Lovely lounge area for a drink in the evening too. All staff were very pleasant and helpful. Would recommend.

Everything was very good

Location was great for beach and swimming while also not being far from main town - bus service runs from right outside hotel which made it easy to get about. Breakfast was lovely and staff all friendly. We will absolutely be back again and stay at this hotel.

For what we paid everything was as expected i.e small pool good for kids but sea is across the road so nothing to criticise. Only thing that could of been handy was a small fridge in room and we had to borrow the iron from the hotel for a linen shirt and it was arguably the worst iron iv ever used 🤣 but not really that big an issue!

The location is excellent. Near to the beach and buses to town within walking distance. Other eating places nearby. The room had a comfy bed, plenty of storage and great sea view. Bathroom small but adequate. It is on a busy road which may bother some people. Breakfast had a good choice, well cooked. The continental was a little sparse and some items, such as the preserves and fruit option, could have been of a better quality. Restaurant food good with varied choice. Sandwiches also available at the bar. Perhaps think about USB sockets. No problem with wi-fi.

There was no full length mirror in the room and the only mirror on the wall was very small and positioned wrongly. Not very female friendly. Nowhere to put shower gels or hair products in the shower…had to put them on the floor. I realise the weather was extreme but air-con is needed if only in the bars and restaurants. Saying that the room kept cool with a fan.

Lovely hotel with extremely friendly staff and good facilities. We arrived quite late with our family and were made to feel extremely welcome right away by the helpful staff, and they managed to sneak us in for dinner just before the kitchen closed. The room was spacious and well set up for a family. The hotel's restaurant is really excellent and we enjoyed a few meals there, and the breakfast is also great with a good selection of options. The hotel is right beside the beach which has a lido area and small cafe, and it's only about 10 minutes walk into the town centre which has a lot of really nice restaurants and shopping. Would recommend the Friday evening buffet at the hotel - we really enjoyed it. Excellent hotel for families and would stay again.

Nothing we really enjoyed our stay!

Conveniently located a short bus ride away from the centre of St Helier on the coast overlooking the sea-bathing pool and lido. The staff were very friendly and helpful. The included self-service breakfast was excellent with a good choice of food. Our double room was spacious and very comfortable. Situated at the back of the hotel it was quiet which we preferred over a sea view next to the main road. Several different styles of restaurant/pub within a short walk if not on a half-board basis at the hotel.

There was no lift to the upper floor. However, a staff member quickly offered to take our large suitcase upstairs which we much appreciated.