The hotel is in a very good location. We booked the room without window and it was perfectly fine because you have the option to switched on the aircond if you feel stuffy. Breakfast was good too with many choices and different hot dishes on different days.

The pictures shown in their hotel descriptions are all with windows. Therefore do not expect it to look anything like that when you book rooms with no windows. The tap and shower will give you either very hot water or very cold water. It didn't have a good warm water flow due to it's tap system. The lobby is not a lobby because it was just a counter and definitely did not suit the name PREMIUM.

The location is central and convenient to major city attractions.

1. The cold/hot water pressure is not regulated it switches to Hot and Cold randomly to the extreme you can either freeze or get burned. 2. The wifi is terrible it keeps on dropping and doesn’t have enough speed they can definitely improve it. 3. The receptionist at one of the night was so unprofessional. In asked my key card is not working he came along with a master key card and opened the door and entered my room after unlocking it I was having some snacks he ate it without asking and was getting in personal space. I asked him to just leave. Later on while checking out he was asking for tips. I would say the hotel should check on the staff they are hiring and how they behave on duty.

This was probably the most comfortable matress and pillow in all my trips, 100+ bookings all over the world - my bad back really appreciates that! Excellent location in the city center, near the subway station and everything. Daily cleaning including towel changes. Very friendly staff. Tasty and diverse breakfast.

This is not about the hotel but about the hotel's restaurant. I had a trip arranged very early in the morning, so I asked for a takeaway breakfast in a lunchbox. They prepared a lunchbox for me - but when I had time to open it, there was no cutlery! How am I supposed to eat porridge without a spoon or scrambled eggs without a fork? I could only eat a muffin and had to throw away the rest.

Great location. Nice clean hotel. Excellent staff.

There's no elevator in the building. People with limited mobility should not choose this hotel as there are no rooms on the ground floor.

-The location is just near the landmarks tourist would like to visit - 15-20 mins walk. -Breakfast was good. They have enough options.

-The bed was so big that there were no longer any other space, it’s just like one foot space from both sides. -The AC was working but it doesnt cool much. -TV remote was not working, we called for someon but he was not able to fix it. -Reception can speak English but doesnt look and sound the friendliest -No extra pillows

The room was always clean. And staff changed every day the daily hygiene things. Good wi-fi. Also personal allow to check in 2 hours early, and check out 1 hour late. It was pretty cool from my side. Because my main hotel was Mildom City Hotel and they did not let me stay in the hotel until six and they didn’t know English and was rude. But I changed it to Mildom Premium and was happy for that decision.

Not much near to the Arbat city.

The hotel staff were really friendly and helpful throughout my stay. The rooms were cleaned every day, and the location was great—close to shops and just a short walk to the city center.

The room was a bit small, but that wasn’t a problem since I spent most of my time out. I just wish there were more options for breakfast, as most of the choices were on the sweeter side.

Excellent location, near the city center, Opera House, bars and restaurants. My room had a great view of the mountains. Very comfortable bed, clean room, personnel is always friendly and helpful.

There is no elevator. But personnel is ready to help you with the luggage. It is a minor disadvantage. I have mentioned that in case somebody has physical limitations.

We got a room upgrade and our room was clean room including the toilet. Inside the room got slippers, toothbrushes and the typicals. The Breakfast is sumptuous and varried.

Missing chair in the room and the water is only hot or cold, no in-between. I got burned when washing my hands and taking a shower.

The hotel is located in the city center with easy access to many cafes, restaurants and other shops. The staff were very helpful and friendly. Though the hotel is a bit old the room was equipped with everything that a five star hotel would have. Very impressive. Very good breakfast with variety of foods. Amazing value for price.

The windows and balcony doors did not close tightly hence a little chilly in the room.