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$76900200, NAIROBI, 0, Kenya
255 reviews
1/87
Spa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Welcome to Fairmont The Norfolk, a luxurious 5-star hotel located on Harry Thuku Road, just 0.3mi from the vibrant city center of Nairobi, Kenya. This stunning hotel offers a wealth of amenities, including a refreshing outdoor swimming pool, complimentary Wi-Fi, free breakfast, and a 24-hour front desk to ensure all your needs are met. With 255 glowing reviews, our guests praise the hotel's convenient location and exceptional service.
Indulge in the hotel's range of amenities, which include a well-equipped fitness center, on-site spa and wellness packages, a relaxing steam room, and a bar that hosts live music performances. For those traveling with little ones, the hotel provides a kid-friendly buffet and free kids' meals, making it a perfect choice for families. Enjoy the convenience of free parking and air conditioning, ensuring a comfortable stay. For those looking to explore, the hotel also offers a shuttle service for an additional fee, as well as a nearby golf course for leisurely activities.
Whether you're seeking a relaxing retreat or a convenient base for exploring Nairobi, Fairmont The Norfolk is the perfect destination for an unforgettable stay. With its elegant design, top-notch amenities, and unbeatable location, this hotel is sure to exceed your expectations for a memorable vacation experience.
After a day of exploring Nairobi or indulging in the hotel's wellness amenities, guests can delight in a culinary journey at Fairmont The Norfolk's renowned restaurants. For a delightful dining experience, head to Lord Delamere Terrace, offering a diverse menu featuring African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International cuisines. The family-friendly ambiance makes it an excellent choice for all guests.
For those seeking an intimate and romantic setting, Tatu Restaurant provides a charming atmosphere and an exquisite menu featuring sumptuous seafood, as well as a selection of fine steaks and international dishes. If you're in the mood for a relaxed evening, visit Cin Cin Bar and lounge for a selection of delectable international cuisine in a stylish and inviting setting.
Fairmont The Norfolk makes it convenient for guests by accepting Visa, Mastercard, and American Express for payment. Please note that the hotel does not accept cash, so be sure to have your card on hand to take advantage of the exceptional services and amenities that await.
With an array of room types, including Deluxe King Rooms, Suites, Deluxe Courtyard Twin Rooms, Fairmont Queen Rooms, and more, Fairmont The Norfolk offers an ideal stay for families, couples, and solo travelers alike. No matter your accommodation needs, the hotel's elegant rooms provide a comfortable retreat, ensuring a restful night's sleep before your next adventure in Nairobi.
Closest airports
Nairobi Wilson Airport
3miJomo Kenyatta International Airport
8.3miSpa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Kids' meals
Garden
View
Bathtub
Free toiletries
Show 6 photos
Deluxe, King Size
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Bathtub
Minibar
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More details
Deluxe Room with King Bed is 850 square feet and includes a king-size bed 150-183 width.
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Signature Suite
1 King Size Bed
850 sqft
Garden view
Private Bathroom
Bathtub
Flat-screen TV
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More details
The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a wardrobe, a carpeted floor, a flat-screen TV, as well as garden views. The unit has 1 bed.
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Junior Suite, King Size
1 King Size Bed
325 sqft
Flat-screen TV
Tea/Coffee maker
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More details
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
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Suite, Queen Size
1 Queen Size Bed
850 sqft
x8
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x5
More details
Suite Queen Size Bed is 850 square feet and includes a queen-size bed 150-154 width plus living room.
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King Room, Courtyard View
1 King Size Bed
Balcony
Minibar
Flat-screen TV
+
More details
Show 3 photos
Junior Suite, Queen Size
1 Queen Size Bed
325 sqft
Private Bathroom
Bathtub
Flat-screen TV
Air conditioning
x5
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x3
More details
Show 3 photos
Suite, King Size
1 King Size Bed
700 sqft
Private Bathroom
View
Flat-screen TV
Air conditioning
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More details
Show 2 photos
Deluxe, 2 Twin Beds, Courtyard View
2 Twin Beds
375 sqft
Garden view
Private Bathroom
Flat-screen TV
Air conditioning
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More details
Deluxe, Queen Size, Courtyard View
1 Queen Size Bed
375 sqft
Free wifi
Non-smoking rooms
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More details
Fairmont, Queen Size
1 Queen Size Bed
375 sqft
Private Bathroom
Terrace
Minibar
Flat-screen TV
+
More details
Fairmont, 2 Twin Beds
2 Twin Beds
325 sqft
Private Bathroom
Flat-screen TV
Air conditioning
Shower
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More details
Deluxe, King Size, Patio
1 King Size Bed
Patio
+
More details
8.5
255 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Daniella
8.2
December 2024
I loved the setting of the hotel and its beautiful garden ! An amazing oasis in the middle of the city. Very friendly and helpful staff, good a la carte breakfast options with good coffee which can all be enjoyed in the garden.
The wifi was not great, jumped on and off with little bandwidth. Also the pillows were not the best quality.
Wendy
10
December 2024
Omg the Staff are just gems !! Service was outstanding. Such a special atmosphere. We were here around Christmas and the decorations were so magical.
I didn’t like leaving this hotel 😀
Lina
10
June 2023
Safe, secure, clean, attentive hosts, Very comfortable, beautiful, smells nice - What's not to love? This place is as I had imagined but never stayed. Now I will be staying here with my family the next time I visit Nairobi. The breakfast was great- Had many healthy choices. I am a history buff - so I liked that they have incorporated the history sorrounding the hotel in many spaces. We loved the gym/sauna
Dinner. The food was not as great as to match the hotel.
Chantal
9.1
June 2024
We loved the garden and the cin cin bar. Great atmosphere, very kind, helpful and smiling staff. Excellence at all levels and in details - live jazz band in the evening, great smell in the lobby and even great body wash!
Have to be difficult to complain about anything. Would just love to have more nuts for breakfast.
Wendy
10
December 2024
The Staff were so lovely and warm. They brought me a cup of tea after a very late check in. The service was top notch!
I didn’t like leaving the property!
K
9.1
August 2024
Breakfast room was pleasant. The variety of offerings was good, but there was nothing outstanding. The bar area was very pleasant. The grounds are beautiful.
With the price charged it seems there could be a less expensive option for transportation to/from the airport.
Family
10
August 2024
Everything was awesome! No its not about the lego song.. but the people are all great
Nothing.. maybe the price was a bit high but worth it. Food was superb, this is first class treatment from all the crew.. hope they all stay the same
Mohannad
9.1
November 2023
Staff were friendly, room is clean, cosy and comfortable. In addition, restaurant staff and food service were exceptional
Nothing
Carolyn
10
January 2025
Unbelievably beautiful. The hubbub on Nairobi vanishes when you enter the iconic hotel. The staff were incredibly friendly, gardeners and managers alike. Everything you could want 24 hours a day. Will be coming again.
Nothing
Shan
9.1
December 2022
We had a great time here and would love to come back in the future. The hotel is beautiful and furnished with great taste. Apart from the main court yard, there’s a lovely and tranquil back garden as well and heated swimming pool. All of the staff are super friendly, and food in the restaurant is very well made, both breakfast and dinner. It’s a special experience in Nairobi to stay in a place with so much history.
Attractions
Nairobi National Museum
0.3miAugust 7th Memorial Park
0.4miJamia Mosque
0.5miKenya National Archives
0.8miKenyatta International Convention Centre
0.8miSheldrick Wildlife Trust
1.8miKibera
3.5miNairobi National Park
4.6miBomas of Kenya
5.2miUhuru Gardens Memorial Park
5.7miGiraffe Centre
8.3miKaren Blixen Museum
8.8miKazuri Beads Factory
9miGreat Rift Valley
21.2miAttractions
Nairobi National Museum
0.3miAugust 7th Memorial Park
0.4miJamia Mosque
0.5miKenya National Archives
0.8miKenyatta International Convention Centre
0.8miSheldrick Wildlife Trust
1.8miKibera
3.5miNairobi National Park
4.6miBomas of Kenya
5.2miUhuru Gardens Memorial Park
5.7miGiraffe Centre
8.3miKaren Blixen Museum
8.8miKazuri Beads Factory
9miGreat Rift Valley
21.2miAirports
Nairobi Wilson Airport
3miJomo Kenyatta International Airport
8.3miLord Delamere Terrace
Cuisines
Ambiances
Tatu Restaurant
Cuisines
Ambiances
Cin Cin Bar and lounge
Cuisines
Ambiances
Location
Availability
Spa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Kids' meals
Garden
View
Bathtub
Free toiletries
Activities
Golf course
Happy hour
Live music/Performance
Temporary art galleries
Themed dinners
Tour or class about local culture
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
View
From 12:00
Until 20:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
At what times are check-in and check-out at Fairmont The Norfolk?
Please note, when staying at Fairmont The Norfolk, the check-in times are from 12:00 PM up to 08:30 PM and check-out should be completed by 12:00 PM.
Does Fairmont The Norfolk offer complimentary parking?
Yes, there is free public parking available at a nearby location for guests of the hotel. No reservation is required for parking.
How much does a stay at Fairmont The Norfolk cost?
Accommodation at Fairmont The Norfolk starts as low as $769. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at Fairmont The Norfolk?
Fairmont The Norfolk offers a variety of rooms including Deluxe King, Junior Queen Suite, Deluxe Courtyard Twin, and Fairmont Twin, all with a size of around 377 sqft. Most rooms accommodate 2 adults and 2 children, with some accommodating 1 child. Rooms feature either king, queen, or twin beds, and none allow smoking. Suites are also available, with the largest being the Signature King Suite at 850 sqft and accommodating up to 2 adults and 3 children.
What are the main attractions at Fairmont The Norfolk?
Guests at Fairmont The Norfolk can indulge in a variety of leisure activities at the hotel. They can relax by the outdoor swimming pool, enjoy world-class spa and wellness packages, and take advantage of the fitness center. Children can have fun in the kid-friendly buffet and family-friendly restaurants. The hotel offers a range of dining experiences from traditional to romantic ambiances, including cuisines like African, American, Greek, Indian, Mediterranean, and Seafood, among others. Visitors can also appreciate live music at the hotel's venue. The scenic garden and terrace provide a soothing retreat, ideal for unwinding. For those who prefer a more active lifestyle, the hotel offers a golf course and an array of facilities ensuring an enjoyable stay.
Does Fairmont The Norfolk have a pool for guests?
Yes, the Fairmont The Norfolk does have a pool. The hotel offers one outdoor pool that is available all season.
Is there an in-house restaurant at Fairmont The Norfolk?
Fairmont The Norfolk hotel offers various on-site restaurants including Lord Delamere Terrace, Tatu Restaurant, and Cin Cin Bar and Lounge. Lord Delamere Terrace serves a range of cuisines including African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International. Tatu Restaurant specializes in seafood, steakhouse, and international cuisines, while Cin Cin Bar and Lounge also offers a menu of international dishes.
Does Fairmont The Norfolk accept credit cards?
No, Fairmont The Norfolk does not accept cash as a form of payment. However, they do accept credit cards including American Express, Visa, and Mastercard.
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