/
8.5

181 reviews

Fairmont The Norfolk

Fairmont The Norfolk

00200, NAIROBI, 0, Kenya

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Fairmont The Norfolk

Welcome to Fairmont The Norfolk, a luxurious 5-star hotel located on Harry Thuku Road, just 0.3mi from the vibrant city center of Nairobi, Kenya. This stunning hotel offers a wealth of amenities, including a refreshing outdoor swimming pool, complimentary Wi-Fi, free breakfast, and a 24-hour front desk to ensure all your needs are met. With 181 glowing reviews, our guests praise the hotel's convenient location and exceptional service.

Indulge in the hotel's range of amenities, which include a well-equipped fitness center, on-site spa and wellness packages, a relaxing steam room, and a bar that hosts live music performances. For those traveling with little ones, the hotel provides a kid-friendly buffet and free kids' meals, making it a perfect choice for families. Enjoy the convenience of free parking and air conditioning, ensuring a comfortable stay. For those looking to explore, the hotel also offers a shuttle service for an additional fee, as well as a nearby golf course for leisurely activities.

Whether you're seeking a relaxing retreat or a convenient base for exploring Nairobi, Fairmont The Norfolk is the perfect destination for an unforgettable stay. With its elegant design, top-notch amenities, and unbeatable location, this hotel is sure to exceed your expectations for a memorable vacation experience.

After a day of exploring Nairobi or indulging in the hotel's wellness amenities, guests can delight in a culinary journey at Fairmont The Norfolk's renowned restaurants. For a delightful dining experience, head to Lord Delamere Terrace, offering a diverse menu featuring African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International cuisines. The family-friendly ambiance makes it an excellent choice for all guests.

For those seeking an intimate and romantic setting, Tatu Restaurant provides a charming atmosphere and an exquisite menu featuring sumptuous seafood, as well as a selection of fine steaks and international dishes. If you're in the mood for a relaxed evening, visit Cin Cin Bar and lounge for a selection of delectable international cuisine in a stylish and inviting setting.

Fairmont The Norfolk makes it convenient for guests by accepting Visa, Mastercard, and American Express for payment. Please note that the hotel does not accept cash, so be sure to have your card on hand to take advantage of the exceptional services and amenities that await.

With an array of room types, including Deluxe King Rooms, Suites, Deluxe Courtyard Twin Rooms, Fairmont Queen Rooms, and more, Fairmont The Norfolk offers an ideal stay for families, couples, and solo travelers alike. No matter your accommodation needs, the hotel's elegant rooms provide a comfortable retreat, ensuring a restful night's sleep before your next adventure in Nairobi.

Closest airports

Nairobi Wilson Airport

3mi

Jomo Kenyatta International Airport

8.3mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Kids' meals

Garden

View

Bathtub

Free toiletries

Rooms

Show 4 photos

Junior Suite, King

1 King Size Bed

325 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features soundproof walls, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

Deluxe, Queen

1 Queen Size Bed

More details

Villa Karura

1 Queen Size Bed

+

More details

Experience a serene stay in the non-smoking Queen Villa - Karura, perfect for 2 adults and 1 child, offering a cozy retreat with undisclosed amenities.

Duplex Suite

1 King Size Bed

645 sqft

Wifi

Air conditioning

x8

+

x5

More details

Deluxe Suite

1 King Size Bed

More details

Superior Suite

1 Queen Size Bed

x8

+

x5

More details

Suite Executive

1 King Size Bed

x8

+

x5

More details

Junior Suite, 2 Queen

2 Queen Size Beds

x5

+

x3

More details

Room - 2 Twin

x10

+

x6

More details

Single Room

More details

Junior Suite

More details

Guest reviews

8.5

181 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Lina

10

June 2023

Safe, secure, clean, attentive hosts, Very comfortable, beautiful, smells nice - What's not to love? This place is as I had imagined but never stayed. Now I will be staying here with my family the next time I visit Nairobi. The breakfast was great- Had many healthy choices. I am a history buff - so I liked that they have incorporated the history sorrounding the hotel in many spaces. We loved the gym/sauna

Dinner. The food was not as great as to match the hotel.

🇸🇦

Mohannad

9.1

November 2023

Staff were friendly, room is clean, cosy and comfortable. In addition, restaurant staff and food service were exceptional

Nothing

🇬🇧

Shan

9.1

December 2022

We had a great time here and would love to come back in the future. The hotel is beautiful and furnished with great taste. Apart from the main court yard, there’s a lovely and tranquil back garden as well and heated swimming pool. All of the staff are super friendly, and food in the restaurant is very well made, both breakfast and dinner. It’s a special experience in Nairobi to stay in a place with so much history.

🇦🇪

Ulrike

9.1

June 2022

Very friendly and helpful staff, as well as a tasteful mixture of older architectural details and contemporary decor in the public rooms create a warm, welcoming atmosphere which follows the customer during the duration of his/her stay. A sumptuous breakfast buffet is on offer, and the food and beverage facilities, e.g. the bar, are excellent. Housekeeping is also very organized and react upon guest's requests promptly.

Separate the bills better, especially when occupants of two or more rooms share one table e.g. keep individual tabs for each guest.

🇿🇦

Adriaan

10

May 2022

The staff was incredible - very friendly and extremely helpful! The catering options (breakfast, lunch & dinner) offered at the hotel was amazing, complimented once again by very friendly staff members! The hotel offers a great charm and beautiful exterior with so much history - will definitely return to this hotel in the future!

The hotel has been around for well over 100+ years, so routine maintenance in the bathrooms is something I'll give some attention to - just basic things will help a lot... But no real negative feedback!

🇳🇱

Aslınur

9.1

January 2024

Beautiful hotel, it has a very nice garden and staff is super friendly and always greeting you with a smile

Its a 5 star hotel and part of a big chain. I’d expect the bathrooms were a bit more nicer & comfortable - they look old and a bit dirty due to old amenities I think

🇬🇧

Jenni

9.1

January 2024

Friendliness & helpfulness of staff

No hot water in room but was fixed quickly. Unsupervised child in gym wearing croc shoes on running machine. Should not have been allowed in as could have injured himself & it’s irritating for gym users if there are children in there.

🇦🇪

Baranov

10

January 2024

Location is good and they have a very nice garden inside the hotel. Lovely place for a rest in Nairobi. Much better than Kempinski

Rooms are a little bit tired. They try to look like old fashion style rooms, but in my opinion they are just a little bit tired

🇦🇪

Helen

8.2

March 2024

The property is beautiful. Fabulous grounds and a nice pool. The fine dining restaurant TATU was delightful and the staff were very helpful and really nice.

The lift worked only about 10% of the time we were there.

🇺🇸

Allison

9.1

December 2023

I absolutely LOVED this hotel - it was so charming, the location was great, and the staff was incrediblely kind, helpful, and welcoming! It was my first trip to Nairobi and my stay at the Norfolk made it memorable!!

Points of Interest Around Fairmont The Norfolk

Attractions

Nairobi National Museum

0.3mi

August 7th Memorial Park

0.4mi

Jamia Mosque

0.5mi

Kenya National Archives

0.8mi

Kenyatta International Convention Centre

0.8mi

Sheldrick Wildlife Trust

1.8mi

Kibera

3.5mi

Nairobi National Park

4.6mi

Bomas of Kenya

5.2mi

Uhuru Gardens Memorial Park

5.7mi

Giraffe Centre

8.3mi

Karen Blixen Museum

8.8mi

Kazuri Beads Factory

9mi

Great Rift Valley

21.2mi

Restaurants

Lord Delamere Terrace

Cuisines

  • African
  • American
  • Greek
  • Indian
  • Mediterranean
  • Pizza
  • Seafood
  • Asian
  • International

Ambiances

  • Family Friendly
  • Traditional

Tatu Restaurant

Cuisines

  • Seafood
  • Steakhouse
  • International

Ambiances

  • Traditional
  • Romantic

Cin Cin Bar and lounge

Cuisines

  • International

Ambiances

  • Traditional
  • Romantic

Pools

Location

  • Outdoor

Availability

  • All season

Amenities of Fairmont The Norfolk

Spa/Wellness packages

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Kids' meals

Garden

View

Bathtub

Free toiletries

Stay rules - Fairmont The Norfolk

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Fairmont The Norfolk

At what times are check-in and check-out at Fairmont The Norfolk?

Please note, when staying at Fairmont The Norfolk, the check-in times are from 12:00 PM up to 08:30 PM and check-out should be completed by 12:00 PM.

Does Fairmont The Norfolk offer complimentary parking?

Yes, there is free public parking available at a nearby location for guests of the hotel. No reservation is required for parking.

How much does a stay at Fairmont The Norfolk cost?

Accommodation at Fairmont The Norfolk starts as low as $358. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at Fairmont The Norfolk?

Fairmont The Norfolk offers a variety of rooms including Deluxe King, Junior Queen Suite, Deluxe Courtyard Twin, and Fairmont Twin, all with a size of around 377 sqft. Most rooms accommodate 2 adults and 2 children, with some accommodating 1 child. Rooms feature either king, queen, or twin beds, and none allow smoking. Suites are also available, with the largest being the Signature King Suite at 850 sqft and accommodating up to 2 adults and 3 children.

What are the main attractions at Fairmont The Norfolk?

Guests at Fairmont The Norfolk can indulge in a variety of leisure activities at the hotel. They can relax by the outdoor swimming pool, enjoy world-class spa and wellness packages, and take advantage of the fitness center. Children can have fun in the kid-friendly buffet and family-friendly restaurants. The hotel offers a range of dining experiences from traditional to romantic ambiances, including cuisines like African, American, Greek, Indian, Mediterranean, and Seafood, among others. Visitors can also appreciate live music at the hotel's venue. The scenic garden and terrace provide a soothing retreat, ideal for unwinding. For those who prefer a more active lifestyle, the hotel offers a golf course and an array of facilities ensuring an enjoyable stay.

Does Fairmont The Norfolk have a pool for guests?

Yes, the Fairmont The Norfolk does have a pool. The hotel offers one outdoor pool that is available all season.

Is there an in-house restaurant at Fairmont The Norfolk?

Fairmont The Norfolk hotel offers various on-site restaurants including Lord Delamere Terrace, Tatu Restaurant, and Cin Cin Bar and Lounge. Lord Delamere Terrace serves a range of cuisines including African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International. Tatu Restaurant specializes in seafood, steakhouse, and international cuisines, while Cin Cin Bar and Lounge also offers a menu of international dishes.

Does Fairmont The Norfolk accept credit cards?

No, Fairmont The Norfolk does not accept cash as a form of payment. However, they do accept credit cards including American Express, Visa, and Mastercard.