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+1-833-728-2041181 reviews
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$35800200, NAIROBI, 0, Kenya
Reservations:
+1-833-728-2041181 reviews
1/57
Spa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Welcome to Fairmont The Norfolk, a luxurious 5-star hotel located on Harry Thuku Road, just 0.3mi from the vibrant city center of Nairobi, Kenya. This stunning hotel offers a wealth of amenities, including a refreshing outdoor swimming pool, complimentary Wi-Fi, free breakfast, and a 24-hour front desk to ensure all your needs are met. With 181 glowing reviews, our guests praise the hotel's convenient location and exceptional service.
Indulge in the hotel's range of amenities, which include a well-equipped fitness center, on-site spa and wellness packages, a relaxing steam room, and a bar that hosts live music performances. For those traveling with little ones, the hotel provides a kid-friendly buffet and free kids' meals, making it a perfect choice for families. Enjoy the convenience of free parking and air conditioning, ensuring a comfortable stay. For those looking to explore, the hotel also offers a shuttle service for an additional fee, as well as a nearby golf course for leisurely activities.
Whether you're seeking a relaxing retreat or a convenient base for exploring Nairobi, Fairmont The Norfolk is the perfect destination for an unforgettable stay. With its elegant design, top-notch amenities, and unbeatable location, this hotel is sure to exceed your expectations for a memorable vacation experience.
After a day of exploring Nairobi or indulging in the hotel's wellness amenities, guests can delight in a culinary journey at Fairmont The Norfolk's renowned restaurants. For a delightful dining experience, head to Lord Delamere Terrace, offering a diverse menu featuring African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International cuisines. The family-friendly ambiance makes it an excellent choice for all guests.
For those seeking an intimate and romantic setting, Tatu Restaurant provides a charming atmosphere and an exquisite menu featuring sumptuous seafood, as well as a selection of fine steaks and international dishes. If you're in the mood for a relaxed evening, visit Cin Cin Bar and lounge for a selection of delectable international cuisine in a stylish and inviting setting.
Fairmont The Norfolk makes it convenient for guests by accepting Visa, Mastercard, and American Express for payment. Please note that the hotel does not accept cash, so be sure to have your card on hand to take advantage of the exceptional services and amenities that await.
With an array of room types, including Deluxe King Rooms, Suites, Deluxe Courtyard Twin Rooms, Fairmont Queen Rooms, and more, Fairmont The Norfolk offers an ideal stay for families, couples, and solo travelers alike. No matter your accommodation needs, the hotel's elegant rooms provide a comfortable retreat, ensuring a restful night's sleep before your next adventure in Nairobi.
Closest airports
Nairobi Wilson Airport
3miJomo Kenyatta International Airport
8.3miSpa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Kids' meals
Garden
View
Bathtub
Free toiletries
Show 4 photos
Junior Suite, King
1 King Size Bed
325 sqft
Flat-screen TV
Tea/Coffee maker
+
More details
The double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features soundproof walls, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Deluxe, Queen
1 Queen Size Bed
More details
Villa Karura
1 Queen Size Bed
+
More details
Experience a serene stay in the non-smoking Queen Villa - Karura, perfect for 2 adults and 1 child, offering a cozy retreat with undisclosed amenities.
Duplex Suite
1 King Size Bed
645 sqft
Wifi
Air conditioning
x8
+
x5
More details
Deluxe Suite
1 King Size Bed
More details
Superior Suite
1 Queen Size Bed
x8
+
x5
More details
Suite Executive
1 King Size Bed
x8
+
x5
More details
Junior Suite, 2 Queen
2 Queen Size Beds
x5
+
x3
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Room - 2 Twin
x10
+
x6
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Single Room
More details
Junior Suite
More details
8.5
181 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Lina
10
June 2023
Safe, secure, clean, attentive hosts, Very comfortable, beautiful, smells nice - What's not to love? This place is as I had imagined but never stayed. Now I will be staying here with my family the next time I visit Nairobi. The breakfast was great- Had many healthy choices. I am a history buff - so I liked that they have incorporated the history sorrounding the hotel in many spaces. We loved the gym/sauna
Dinner. The food was not as great as to match the hotel.
🇸🇦
Mohannad
9.1
November 2023
Staff were friendly, room is clean, cosy and comfortable. In addition, restaurant staff and food service were exceptional
Nothing
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Shan
9.1
December 2022
We had a great time here and would love to come back in the future. The hotel is beautiful and furnished with great taste. Apart from the main court yard, there’s a lovely and tranquil back garden as well and heated swimming pool. All of the staff are super friendly, and food in the restaurant is very well made, both breakfast and dinner. It’s a special experience in Nairobi to stay in a place with so much history.
🇦🇪
Ulrike
9.1
June 2022
Very friendly and helpful staff, as well as a tasteful mixture of older architectural details and contemporary decor in the public rooms create a warm, welcoming atmosphere which follows the customer during the duration of his/her stay. A sumptuous breakfast buffet is on offer, and the food and beverage facilities, e.g. the bar, are excellent. Housekeeping is also very organized and react upon guest's requests promptly.
Separate the bills better, especially when occupants of two or more rooms share one table e.g. keep individual tabs for each guest.
🇿🇦
Adriaan
10
May 2022
The staff was incredible - very friendly and extremely helpful! The catering options (breakfast, lunch & dinner) offered at the hotel was amazing, complimented once again by very friendly staff members! The hotel offers a great charm and beautiful exterior with so much history - will definitely return to this hotel in the future!
The hotel has been around for well over 100+ years, so routine maintenance in the bathrooms is something I'll give some attention to - just basic things will help a lot... But no real negative feedback!
🇳🇱
Aslınur
9.1
January 2024
Beautiful hotel, it has a very nice garden and staff is super friendly and always greeting you with a smile
Its a 5 star hotel and part of a big chain. I’d expect the bathrooms were a bit more nicer & comfortable - they look old and a bit dirty due to old amenities I think
🇬🇧
Jenni
9.1
January 2024
Friendliness & helpfulness of staff
No hot water in room but was fixed quickly. Unsupervised child in gym wearing croc shoes on running machine. Should not have been allowed in as could have injured himself & it’s irritating for gym users if there are children in there.
🇦🇪
Baranov
10
January 2024
Location is good and they have a very nice garden inside the hotel. Lovely place for a rest in Nairobi. Much better than Kempinski
Rooms are a little bit tired. They try to look like old fashion style rooms, but in my opinion they are just a little bit tired
🇦🇪
Helen
8.2
March 2024
The property is beautiful. Fabulous grounds and a nice pool. The fine dining restaurant TATU was delightful and the staff were very helpful and really nice.
The lift worked only about 10% of the time we were there.
🇺🇸
Allison
9.1
December 2023
I absolutely LOVED this hotel - it was so charming, the location was great, and the staff was incrediblely kind, helpful, and welcoming! It was my first trip to Nairobi and my stay at the Norfolk made it memorable!!
Attractions
Nairobi National Museum
0.3miAugust 7th Memorial Park
0.4miJamia Mosque
0.5miKenya National Archives
0.8miKenyatta International Convention Centre
0.8miSheldrick Wildlife Trust
1.8miKibera
3.5miNairobi National Park
4.6miBomas of Kenya
5.2miUhuru Gardens Memorial Park
5.7miGiraffe Centre
8.3miKaren Blixen Museum
8.8miKazuri Beads Factory
9miGreat Rift Valley
21.2miAttractions
Nairobi National Museum
0.3miAugust 7th Memorial Park
0.4miJamia Mosque
0.5miKenya National Archives
0.8miKenyatta International Convention Centre
0.8miSheldrick Wildlife Trust
1.8miKibera
3.5miNairobi National Park
4.6miBomas of Kenya
5.2miUhuru Gardens Memorial Park
5.7miGiraffe Centre
8.3miKaren Blixen Museum
8.8miKazuri Beads Factory
9miGreat Rift Valley
21.2miAirports
Nairobi Wilson Airport
3miJomo Kenyatta International Airport
8.3miLord Delamere Terrace
Cuisines
Ambiances
Tatu Restaurant
Cuisines
Ambiances
Cin Cin Bar and lounge
Cuisines
Ambiances
Location
Availability
Spa/Wellness packages
Free parking
Restaurant
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Air conditioning
Kid-friendly buffet
Bar
Tour desk
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Kids' meals
Garden
View
Bathtub
Free toiletries
Activities
Golf course
Happy hour
Live music/Performance
Temporary art galleries
Themed dinners
Tour or class about local culture
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Terrace
Parking
Free parking
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
View
From 12:00
Until 20:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free public parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
American Express,
Mastercard
This property does not accept cash.
At what times are check-in and check-out at Fairmont The Norfolk?
Please note, when staying at Fairmont The Norfolk, the check-in times are from 12:00 PM up to 08:30 PM and check-out should be completed by 12:00 PM.
Does Fairmont The Norfolk offer complimentary parking?
Yes, there is free public parking available at a nearby location for guests of the hotel. No reservation is required for parking.
How much does a stay at Fairmont The Norfolk cost?
Accommodation at Fairmont The Norfolk starts as low as $358. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What are the room types available at Fairmont The Norfolk?
Fairmont The Norfolk offers a variety of rooms including Deluxe King, Junior Queen Suite, Deluxe Courtyard Twin, and Fairmont Twin, all with a size of around 377 sqft. Most rooms accommodate 2 adults and 2 children, with some accommodating 1 child. Rooms feature either king, queen, or twin beds, and none allow smoking. Suites are also available, with the largest being the Signature King Suite at 850 sqft and accommodating up to 2 adults and 3 children.
What are the main attractions at Fairmont The Norfolk?
Guests at Fairmont The Norfolk can indulge in a variety of leisure activities at the hotel. They can relax by the outdoor swimming pool, enjoy world-class spa and wellness packages, and take advantage of the fitness center. Children can have fun in the kid-friendly buffet and family-friendly restaurants. The hotel offers a range of dining experiences from traditional to romantic ambiances, including cuisines like African, American, Greek, Indian, Mediterranean, and Seafood, among others. Visitors can also appreciate live music at the hotel's venue. The scenic garden and terrace provide a soothing retreat, ideal for unwinding. For those who prefer a more active lifestyle, the hotel offers a golf course and an array of facilities ensuring an enjoyable stay.
Does Fairmont The Norfolk have a pool for guests?
Yes, the Fairmont The Norfolk does have a pool. The hotel offers one outdoor pool that is available all season.
Is there an in-house restaurant at Fairmont The Norfolk?
Fairmont The Norfolk hotel offers various on-site restaurants including Lord Delamere Terrace, Tatu Restaurant, and Cin Cin Bar and Lounge. Lord Delamere Terrace serves a range of cuisines including African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International. Tatu Restaurant specializes in seafood, steakhouse, and international cuisines, while Cin Cin Bar and Lounge also offers a menu of international dishes.
Does Fairmont The Norfolk accept credit cards?
No, Fairmont The Norfolk does not accept cash as a form of payment. However, they do accept credit cards including American Express, Visa, and Mastercard.
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