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8.5

255 reviews

Fairmont The Norfolk

Fairmont The Norfolk

00200, NAIROBI, 0, Kenya

Reservations:

+1-833-728-2041
, 

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Fairmont The Norfolk

Welcome to Fairmont The Norfolk, a luxurious 5-star hotel located on Harry Thuku Road, just 0.3mi from the vibrant city center of Nairobi, Kenya. This stunning hotel offers a wealth of amenities, including a refreshing outdoor swimming pool, complimentary Wi-Fi, free breakfast, and a 24-hour front desk to ensure all your needs are met. With 255 glowing reviews, our guests praise the hotel's convenient location and exceptional service.

Indulge in the hotel's range of amenities, which include a well-equipped fitness center, on-site spa and wellness packages, a relaxing steam room, and a bar that hosts live music performances. For those traveling with little ones, the hotel provides a kid-friendly buffet and free kids' meals, making it a perfect choice for families. Enjoy the convenience of free parking and air conditioning, ensuring a comfortable stay. For those looking to explore, the hotel also offers a shuttle service for an additional fee, as well as a nearby golf course for leisurely activities.

Whether you're seeking a relaxing retreat or a convenient base for exploring Nairobi, Fairmont The Norfolk is the perfect destination for an unforgettable stay. With its elegant design, top-notch amenities, and unbeatable location, this hotel is sure to exceed your expectations for a memorable vacation experience.

After a day of exploring Nairobi or indulging in the hotel's wellness amenities, guests can delight in a culinary journey at Fairmont The Norfolk's renowned restaurants. For a delightful dining experience, head to Lord Delamere Terrace, offering a diverse menu featuring African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International cuisines. The family-friendly ambiance makes it an excellent choice for all guests.

For those seeking an intimate and romantic setting, Tatu Restaurant provides a charming atmosphere and an exquisite menu featuring sumptuous seafood, as well as a selection of fine steaks and international dishes. If you're in the mood for a relaxed evening, visit Cin Cin Bar and lounge for a selection of delectable international cuisine in a stylish and inviting setting.

Fairmont The Norfolk makes it convenient for guests by accepting Visa, Mastercard, and American Express for payment. Please note that the hotel does not accept cash, so be sure to have your card on hand to take advantage of the exceptional services and amenities that await.

With an array of room types, including Deluxe King Rooms, Suites, Deluxe Courtyard Twin Rooms, Fairmont Queen Rooms, and more, Fairmont The Norfolk offers an ideal stay for families, couples, and solo travelers alike. No matter your accommodation needs, the hotel's elegant rooms provide a comfortable retreat, ensuring a restful night's sleep before your next adventure in Nairobi.

Closest airports

Nairobi Wilson Airport

3mi

Jomo Kenyatta International Airport

8.3mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Kids' meals

Garden

View

Bathtub

Free toiletries

Rooms

Deluxe King Room in Fairmont The Norfolk

Show 6 photos

Deluxe, King Size

1 King Size Bed

375 sqft

Garden view

Private Bathroom

Bathtub

Minibar

+

More details

Deluxe Room with King Bed is 850 square feet and includes a king-size bed 150-183 width.

Signature King Suite in Fairmont The Norfolk

Show 5 photos

Signature Suite

1 King Size Bed

850 sqft

Garden view

Private Bathroom

Bathtub

Flat-screen TV

+

More details

The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a wardrobe, a carpeted floor, a flat-screen TV, as well as garden views. The unit has 1 bed.

Show 4 photos

Junior Suite, King Size

1 King Size Bed

325 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.

Show 2 photos

Suite, Queen Size

1 Queen Size Bed

850 sqft

x8

+

x5

More details

Suite Queen Size Bed is 850 square feet and includes a queen-size bed 150-154 width plus living room.

Show 3 photos

King Room, Courtyard View

1 King Size Bed

Balcony

Minibar

Flat-screen TV

+

More details

Junior Queen Suite in Fairmont The Norfolk

Show 3 photos

Junior Suite, Queen Size

1 Queen Size Bed

325 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

x5

+

x3

More details

Suite in Fairmont The Norfolk

Show 3 photos

Suite, King Size

1 King Size Bed

700 sqft

Private Bathroom

View

Flat-screen TV

Air conditioning

+

More details

Deluxe Courtyard Twin Room in Fairmont The Norfolk

Show 2 photos

Deluxe, 2 Twin Beds, Courtyard View

2 Twin Beds

375 sqft

Garden view

Private Bathroom

Flat-screen TV

Air conditioning

+

More details

Deluxe, Queen Size, Courtyard View

1 Queen Size Bed

375 sqft

Free wifi

Non-smoking rooms

+

More details

Fairmont Queen Room in Fairmont The Norfolk

Fairmont, Queen Size

1 Queen Size Bed

375 sqft

Private Bathroom

Terrace

Minibar

Flat-screen TV

+

More details

Fairmont Twin Room in Fairmont The Norfolk

Fairmont, 2 Twin Beds

2 Twin Beds

325 sqft

Private Bathroom

Flat-screen TV

Air conditioning

Shower

+

More details

Deluxe, King Size, Patio

1 King Size Bed

Patio

+

More details

Guest reviews

8.5

255 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇦🇪

Daniella

8.2

December 2024

I loved the setting of the hotel and its beautiful garden ! An amazing oasis in the middle of the city. Very friendly and helpful staff, good a la carte breakfast options with good coffee which can all be enjoyed in the garden.

The wifi was not great, jumped on and off with little bandwidth. Also the pillows were not the best quality.

🇦🇺

Wendy

10

December 2024

Omg the Staff are just gems !! Service was outstanding. Such a special atmosphere. We were here around Christmas and the decorations were so magical.

I didn’t like leaving this hotel 😀

🇺🇸

Lina

10

June 2023

Safe, secure, clean, attentive hosts, Very comfortable, beautiful, smells nice - What's not to love? This place is as I had imagined but never stayed. Now I will be staying here with my family the next time I visit Nairobi. The breakfast was great- Had many healthy choices. I am a history buff - so I liked that they have incorporated the history sorrounding the hotel in many spaces. We loved the gym/sauna

Dinner. The food was not as great as to match the hotel.

🇲🇺

Chantal

9.1

June 2024

We loved the garden and the cin cin bar. Great atmosphere, very kind, helpful and smiling staff. Excellence at all levels and in details - live jazz band in the evening, great smell in the lobby and even great body wash!

Have to be difficult to complain about anything. Would just love to have more nuts for breakfast.

🇦🇺

Wendy

10

December 2024

The Staff were so lovely and warm. They brought me a cup of tea after a very late check in. The service was top notch!

I didn’t like leaving the property!

🇺🇸

K

9.1

August 2024

Breakfast room was pleasant. The variety of offerings was good, but there was nothing outstanding. The bar area was very pleasant. The grounds are beautiful.

With the price charged it seems there could be a less expensive option for transportation to/from the airport.

🇺🇸

Family

10

August 2024

Everything was awesome! No its not about the lego song.. but the people are all great

Nothing.. maybe the price was a bit high but worth it. Food was superb, this is first class treatment from all the crew.. hope they all stay the same

🇸🇦

Mohannad

9.1

November 2023

Staff were friendly, room is clean, cosy and comfortable. In addition, restaurant staff and food service were exceptional

Nothing

🇬🇧

Carolyn

10

January 2025

Unbelievably beautiful. The hubbub on Nairobi vanishes when you enter the iconic hotel. The staff were incredibly friendly, gardeners and managers alike. Everything you could want 24 hours a day. Will be coming again.

Nothing

🇬🇧

Shan

9.1

December 2022

We had a great time here and would love to come back in the future. The hotel is beautiful and furnished with great taste. Apart from the main court yard, there’s a lovely and tranquil back garden as well and heated swimming pool. All of the staff are super friendly, and food in the restaurant is very well made, both breakfast and dinner. It’s a special experience in Nairobi to stay in a place with so much history.

Points of Interest Around Fairmont The Norfolk

Attractions

Nairobi National Museum

0.3mi

August 7th Memorial Park

0.4mi

Jamia Mosque

0.5mi

Kenya National Archives

0.8mi

Kenyatta International Convention Centre

0.8mi

Sheldrick Wildlife Trust

1.8mi

Kibera

3.5mi

Nairobi National Park

4.6mi

Bomas of Kenya

5.2mi

Uhuru Gardens Memorial Park

5.7mi

Giraffe Centre

8.3mi

Karen Blixen Museum

8.8mi

Kazuri Beads Factory

9mi

Great Rift Valley

21.2mi

Restaurants

Lord Delamere Terrace

Cuisines

  • African
  • American
  • Greek
  • Indian
  • Mediterranean
  • Pizza
  • Seafood
  • Asian
  • International

Ambiances

  • Family Friendly
  • Traditional

Tatu Restaurant

Cuisines

  • Seafood
  • Steakhouse
  • International

Ambiances

  • Traditional
  • Romantic

Cin Cin Bar and lounge

Cuisines

  • International

Ambiances

  • Traditional
  • Romantic

Pools

Location

  • Outdoor

Availability

  • All season

Amenities of Fairmont The Norfolk

Spa/Wellness packages

Free parking

Restaurant

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Kids' meals

Garden

View

Bathtub

Free toiletries

Stay rules - Fairmont The Norfolk

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Fairmont The Norfolk

At what times are check-in and check-out at Fairmont The Norfolk?

Please note, when staying at Fairmont The Norfolk, the check-in times are from 12:00 PM up to 08:30 PM and check-out should be completed by 12:00 PM.

Does Fairmont The Norfolk offer complimentary parking?

Yes, there is free public parking available at a nearby location for guests of the hotel. No reservation is required for parking.

How much does a stay at Fairmont The Norfolk cost?

Accommodation at Fairmont The Norfolk starts as low as $769. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at Fairmont The Norfolk?

Fairmont The Norfolk offers a variety of rooms including Deluxe King, Junior Queen Suite, Deluxe Courtyard Twin, and Fairmont Twin, all with a size of around 377 sqft. Most rooms accommodate 2 adults and 2 children, with some accommodating 1 child. Rooms feature either king, queen, or twin beds, and none allow smoking. Suites are also available, with the largest being the Signature King Suite at 850 sqft and accommodating up to 2 adults and 3 children.

What are the main attractions at Fairmont The Norfolk?

Guests at Fairmont The Norfolk can indulge in a variety of leisure activities at the hotel. They can relax by the outdoor swimming pool, enjoy world-class spa and wellness packages, and take advantage of the fitness center. Children can have fun in the kid-friendly buffet and family-friendly restaurants. The hotel offers a range of dining experiences from traditional to romantic ambiances, including cuisines like African, American, Greek, Indian, Mediterranean, and Seafood, among others. Visitors can also appreciate live music at the hotel's venue. The scenic garden and terrace provide a soothing retreat, ideal for unwinding. For those who prefer a more active lifestyle, the hotel offers a golf course and an array of facilities ensuring an enjoyable stay.

Does Fairmont The Norfolk have a pool for guests?

Yes, the Fairmont The Norfolk does have a pool. The hotel offers one outdoor pool that is available all season.

Is there an in-house restaurant at Fairmont The Norfolk?

Fairmont The Norfolk hotel offers various on-site restaurants including Lord Delamere Terrace, Tatu Restaurant, and Cin Cin Bar and Lounge. Lord Delamere Terrace serves a range of cuisines including African, American, Greek, Indian, Mediterranean, Pizza, Seafood, Asian, and International. Tatu Restaurant specializes in seafood, steakhouse, and international cuisines, while Cin Cin Bar and Lounge also offers a menu of international dishes.

Does Fairmont The Norfolk accept credit cards?

No, Fairmont The Norfolk does not accept cash as a form of payment. However, they do accept credit cards including American Express, Visa, and Mastercard.