An exceptionally luxurious experience in probably the best part of Riga. You could even say that the Grand Poet redefines the meaning of a five-star accommodation. Every last detail, from the room, to the quality of the bed, to the level of Spa and sauna facilities and of course ultimately the professionalism of the staff and their willingness to do the utmost to maximise the customer service, is quite simply unparalleled. I have stayed in quite a few higher level hotels in Riga, but this one beats all by a really wide margin. If the Grand Poet will keep up the quality level of July 2022, I cannot imagine ever staying in another hotel in Riga again.

The receptionists were fantastic, the food and service at the Snob restaurant were exceptional, the rooms were comfortable and nice. The windows are soundproof and one can enjoy high quality sleep even if the room is facing the street.

We have stayed there several times before, we liked the hotel very much and I would say that I hope that my negative observations are related to some temporary inconveniences which are experienced by the hotel. Breakfast - it is obvious that there is a shortage of staff and the area is quite a mess- this is five star hotel after all. Towels in the rooms are rather worn out, cofee machine no longer available, no sewing kits, dental kits and etc. The steam room in the spa was not working properly, the temperature in the premises was too low which.

Rooms are very well designed, breakfast was amazing👌🏽

It was quite absurd that a staff member had to come to our room specifically to lock the mini bar after we mentioned that we are not going to use a minibar. Have never seen such a disrespectful approach before..

It was great to find a large variety of different food during the breakfast. The interior design of this hotel is awesome. Our room on the top floor was very quiet. Staff members were helpful. In general, it was really nice place to stay.

We’ve felt very uncomfortable at the spa complex in the evening time because a group of young men, probably drunk, made some fun for themselves shouting, running and jumping to the pool for more than 1,5 hour. There was no quiet place to relax at all. Maybe we were unlucky, probably such a wild behaviour doesn’t happen frequently…

The staff was very friendly and welcoming. Our room was perfect and everything was super clean. The bathtub was big and comfortable. We really enjoyed the breakfast, which was very diverse. We stayed for 3 nights and the breakfast was pretty much the same every morning, but there was so many options to choose from, so it didn't get boring. We really enjoyed our stay, would definitely visit again and I'd recommend the hotel for everyone.

Only negative thing about the room was the shower. More precisely the water pressure, which was almost non existent. It was also hard to get the temperature right - it was really hot for a long time. We had 90min of classic massage at the spa. It was a bit unconventional as it was rather fast pace intensive stroking and it wasn't very relaxing. Overall I still rather enjoyed it, but my partner didn't like it at all and had back pain for a couple of days. So if you're looking for a relaxing experience, then maybe try another massage type or maybe even a different spa.

Clean. Good breakfast. ok room

Room faced courtyard with garbage bins. Noisy in the morning when bins are emptied.

Everything to be honest. It was a pretty faultless trip! The room was lovely, we stayed for my partners birthday and I arranged with the hotel some balloons & Prosecco and this was all arranged when we walked into the room, it was such a lovely surprise and they went to so much effort. The room had a lovely park view & was clean and tidy. I loved the bathroom! The staff were amazing, super helpful and attentive. Breakfast was one of the nicest buffet style hotel breakfasts we’ve ever had. Loads of choice, good veggie options, nice eggs, I also noticed they even catered for GF with their bread options. Prosecco was available every morning too, we didn’t have any but it’s a really nice touch to have on offer especially if you’re celebrating. Location was amazing. The furthest distance we went to was about a 25/30 minute walk, it was super central whilst not being in the hustle and bustle. The spa was extra nice too and a lovely way to spend the afternoon after walking around the city. Clean, tidy and not too busy! We didn’t use the gym but it was well equipped and clean.

Nothing - it was perfect

Very good location, just across the park where the canal tour starts, and also very close to the old city, the National Museum of Arts, and even the Art Noveau district isn’t far. Everything seems super new here, the room was comfortable and big enough. Very good breakfast. The spa area is pretty good too.

The spa can be overcrowded and you simply can’t get in if you don’t reserve a time slot in advance, which is something isn’t expected and not mentioned in the description page of the hotel. Other than that, everything was perfect.

Good location, beautifully decorated room with bathtub, clean, the SPA is a plus and breakfast is delicious

The breakfast was the best I ever had in European hotels. Very stylish decor in the building and rooms. Polite stuff. Great location.

Although the hotel received multiple design awards, the convenience in the room was not great. 1. The light switch was located directly above the pillow, so I accidentally pushed the whole room light on during the night because I touched the switch with my head. 2. The bathroom is big and beautiful, but there is no space to put an opened toiletries or cosmetics bag. There is a very big sink, and there are shelves under it. So basically, you can put a big towel into the sink and put your stuff into it... This is a very unfriendly setup.