786 reviews
From
$422Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, 77500, QR, Mexico
786 reviews
1/56
From
$422Spa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Welcome to the Hard Rock Hotel Cancun - All Inclusive! This 5-star resort is located in Cancún, Mexico, offering guests a luxurious and rockin' experience. Just 7.6mi away from the city center, you'll have easy access to the vibrant attractions and stunning beaches that Cancún has to offer.
With 786 stellar reviews and prices starting from $422, you can rest assured that you'll be in for a memorable stay. The Hard Rock Hotel Cancun boasts an array of top-notch amenities including a spa, outdoor swimming pool, and a private beach area. You can indulge in spa and wellness packages, or enjoy a fun-filled day at the kids' club or golf course. For those seeking excitement, there's even live music performances and entertainment staff to keep you entertained.
This hotel goes above and beyond to ensure your comfort and convenience. From the free WiFi and private parking to the beachfront access and 24-hour front desk, every detail is taken care of. With its pet-friendly policy and wheelchair accessible facilities, this hotel is perfect for all types of travelers. With an abundance of amenities and a prime location, the Hard Rock Hotel Cancun - All Inclusive is the ultimate destination for those looking for a rockin' vacation in beautiful Cancún.
When it comes to relaxation and fun in the sun, the Hard Rock Hotel Cancun knows how to deliver. With not one, but two outdoor pools, you'll have plenty of space to unwind and cool off. The first pool is an infinity pool, offering breathtaking views while you take a dip. And for those seeking a more tranquil experience, the second pool is designated for adults only. So whether you want to soak up the sun or enjoy a refreshing swim, the pools at Hard Rock Hotel Cancun have got you covered.
Now, let's talk about food because at this resort, dining is an experience in itself. With five on-site restaurants, you can indulge in a variety of cuisines that will satisfy every palate. From Asian delicacies at Zen, to authentic Mexican flavors at Frida, there's something to please every taste bud. And for those craving Italian classics, Ciao is the place to be. If you're in the mood for pizza, Pizzeto has got you covered, and meat lovers will find their paradise at Toro Steakhouse. With so many options to choose from, you'll never go hungry at the Hard Rock Hotel Cancun.
When it comes to payment, convenience is key. That's why this resort accepts cash as well as major credit cards including Mastercard, American Express, and Visa. So whether you prefer to pay with cash or use your credit card, you have the flexibility to settle your bill in a way that suits you best. At the Hard Rock Hotel Cancun, they understand that sometimes you just want a hassle-free and convenient vacation experience.
Closest airports
Cancún International Airport
7.7miCozumel International Airport
41miSpa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Beach
Kids' club
Hot tub
Tennis court
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Garden
Wheelchair accessible
Bathtub
Parking On Site
Show 4 photos
Triple Room
430 sqft
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The triple room features a safe deposit box. The unit has 1 bed.
Suite, 1 Bedroom, Sea View
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Deluxe, Double/King
1 King Size Bed
430 sqft
Kitchenette
Balcony
Minibar
Flat-screen TV
x4
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x3
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DOUBLE DELUXE CAPACITY 5 is 431 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, terrace, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.
Run Of House
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x6
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Room Run Of House
Room - 2 Double, Ocean View
2 Double Beds
x3
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Deluxe, Double/King, 2 Bedroom, Lagoon View
1 Double Bed
1 King Size Bed
700 sqft
Flat-screen TV
Wheelchair accessible
x8
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x4
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DELUXE LAGOON VIEW - TWO BEDROOM is 700 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus cable tv, hairdryer, and tea and coffee making facilities and is Wheelchair-accessible.
Family Connecting
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Family Room Connecting Room
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Room - 4 Bed
860 sqft
Balcony
Minibar
Flat-screen TV
Dryer
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The spacious double room features air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 4 beds.
Suite, King, Ocean View
1 King Size Bed
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Rock Suite Platinum, 2 Bedroom, Single Use
1 King Size Bed
2 Double Beds
1055 sqft
Flat-screen TV
x8
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x5
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ROCK SUITE PLATINUM 2 BEDROOM 1 ADULTO Y HASTA 5 MENORES is 1055 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus cable tv, hairdryer, and tea and coffee making facilities .
Comfort
x10
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Room Comfort
Suite, Ocean View
x8
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x5
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Room With Lagoon View
x4
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x3
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Lagoon View
Family, Lake View
x8
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x4
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Family Room Lake View
Rock Star Suite Oceanfront
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Suite
1 King Size Bed
2 Double Beds
x8
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x5
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Suite Standard
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Deluxe Family, King/2 Double, 2 Bedroom, Lagoon View
1 King Size Bed
2 Double Beds
860 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
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The family room offers 2 connecting rooms featuring lagoon views. Features a dual hot tub and a flat-screen satellite TV, this room also includes a private bathroom with signature toiletries and a hairdryer. It also has bathrobes and slippers available. Please note that this room is only available for people traveling with children.
Deluxe Family
1 King Size Bed
2 Double Beds
Balcony
x8
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x4
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Family Room Deluxe With Views
Luxury, Sea View
x4
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x3
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Room With Sea View
x6
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x3
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Sea View
Tent, Sea View
x7
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x6
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Tent Sea View
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Diamond, Ocean View
1 King Size Bed
430 sqft
Bathtub
Wifi
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Double hydro spa tub
Private bath with shower
Balcony with chairs and a table
Mini bar with soda, bottled water, juice & domestic beer
LCD TV with satellite
DVD/CD player
Purified water
Rock Spa® bath amenities
Bathrobes & slippers
Digital safe (laptop size)
Individually controlled A/C
Direct dial telephone
Bluetooth-enabled wireless alarm clock radio
Hair blow dryer
Iron/ironing board
Free wireless internet
Nightly courtesy service
Welcome Petit Fours
Turndown service
Pillow menu
Aromatherapy
Exclusive beach bag (one per room/per stay)
Pre-order breakfast the night before
Access to VIP Pool, Beach and Lounge Areas
View: Ocean view in the best locations. Max Occupancy: 2 adults. 430 Sq. Ft.
Deluxe Family, 2 Bedroom, Ocean View
1 King Size Bed
2 Double Beds
Balcony
Room service
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Family, Sea View
x8
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x4
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Family Room Sea View
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Deluxe, 2 Double, Ocean View
2 Double Beds
430 sqft
Bathtub
Wifi
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Our Deluxe Ocean View Double room offers a spacious 431 sqft of comfortable accommodation perfect for a family vacation, with 2 double beds and the ability to accommodate 3 adults and 2 children. Enjoy the breathtaking ocean view while relaxing in the bathtub, and stay connected with complimentary WiFi.
Deluxe Family, King, 2 Bedroom, Ocean View
1 King Size Bed
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Family, 2 Bedroom
1 King Size Bed
x5
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x5
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Deluxe, King, Ocean View
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Double hydro spa tub
Private bath with shower
Balcony with two chairs and a table
Mini bar with soda, bottled water, juice & domestic beer
LCD TV with satellite
Purified water
Rock Spa® bath amenities
Bathrobes & slippers
Digital safe (laptop size)
Individually controlled A/C
Coffee maker
Direct dial telephone
Bluetooth-enabled wireless alarm clock radio
Hair blow dryer
Iron/ironing board
Free wireless internet
24-hour room service
Turndown service
View: Ocean View. Max occupancy for room with king bed: two adults, plus one child (0 -12 years) in a crib or rollaway. 430 Sq. Ft.
Apartment Luxury, Sea View
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Apartment Luxury Sea View
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Deluxe, Ocean View
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Suite, 2 Bedroom, Ocean View
x8
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x5
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Suite Deluxe, Sea View
x8
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x5
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Suite Deluxe Sea View
Family, 2 Bedroom, Sea View
x4
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x4
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Family Room Sea View Two Bedrooms
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Deluxe, King, Lagoon View
1 King Size Bed
430 sqft
Bathtub
Wifi
More details
Enjoy a spacious and luxurious stay in our Deluxe Lagoon View King room, with stunning views, a comfortable king size bed, and a relaxing bathtub, perfect for a family of two adults and two children. Stay connected with complimentary WiFi and keep your valuables secure in the in-room safe.
Deluxe, Lake View
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Deluxe Lake View
Business Deluxe
x10
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Room Business Deluxe
Suite, King
1 King Size Bed
x8
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Suite King Size Bed
Deluxe
1 Double Bed
1 Twin Bed
Balcony
x4
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Deluxe
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Deluxe, 2 Double, Lagoon View
2 Double Beds
430 sqft
Bathtub
Wifi
x4
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x3
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Experience the perfect blend of comfort and luxury in our Deluxe Lagoon View Double room. With spacious 431 sqft and featuring two double beds, a relaxing bathtub, and complimentary WiFi, it's an ideal space for up to 3 adults and 2 children.
Deluxe, Lagoon View
1 Double Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
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Deluxe Lagoon View - Double Beds.
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Deluxe Family, 2 Bedroom, Lagoon View
2 Double Beds
1 Queen Size Bed
860 sqft
Bathtub
Wifi
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Experience the ultimate family getaway in our Deluxe Family Lagoon View apartment featuring 2 bedrooms, 861 sqft of space, and breathtaking views. With room for 5 adults and 4 children, indulge in the luxury of two double beds and a queen size bed, enjoy a relaxing bath in the bathtub, stay connected with our complimentary Wifi, and keep your belongings secure in the in-room safe.
Rock Suite, 2 Bedroom, Ocean View
1 King Size Bed
2 Double Beds
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Apartment Deluxe, Sea View
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x6
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Apartment Deluxe Sea View
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King Room, Sea View
1 King Size Bed
430 sqft
Bathtub
Wifi
x4
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x3
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Indulge in a spacious King Room with breathtaking sea views, ideal for couples and small families. Featuring a luxurious bathtub, Wi-Fi, and a cozy king-size bed that accommodates 2 adults and 2 children, this room offers the perfect blend of comfort and seaside charm. (224 characters)
Deluxe Family, Lake View
x8
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x4
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Family Room Deluxe Lake View
Economy
x4
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x3
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Economy
Room, Balcony
Balcony
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x6
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Room With Balcony
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Deluxe, King
1 King Size Bed
430 sqft
Bathtub
Wifi
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• Double hydro spa tub • Private bath with shower • Balcony with two chairs and a table • Mini bar with soda, bottled water, juice & domestic beer • LCD TV with satellite • Purified water • Rock Spa® bath amenities • Bathrobes (on request) & slippers • Digital safe (laptop size) • Individually controlled A/C • Nespresso coffee machine with capsules • Direct dial telephone • Bluetooth-enabled wireless alarm clock radio • Hair blow dryer • Iron/ironing board Views: The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms. This category is not open to Groups as availability is limited. Max occupancy for room with king bed: 2 people, plus one child (0-12), 430 Sq. Ft.
Deluxe Family, 2 Double, 2 Bedroom, Ocean View
2 Double Beds
Free wifi
Wheelchair accessible
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Deluxe Family, Lagoon View
1 King Size Bed
2 Double Beds
Balcony
Room service
x8
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x4
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Rock Royalty, King, Ocean View
1 King Size Bed
430 sqft
Bathtub
Wifi
x8
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x5
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Rock royalty ocean view king is 958 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Suite, 2 Double, Ocean View
2 Double Beds
x8
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x5
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Suite Ocean View Two Double Beds
Deluxe Family, Sea View
x8
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x4
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Family Room Deluxe Sea View
Family Luxury
x8
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x4
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Family Room Luxury
Deluxe, 2 Bedroom
x4
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x3
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Deluxe Two Bedroom
2 Bedroom
x10
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x6
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Room Two Bedrooms
Room With Lake View
x4
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x3
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Apartment
860 sqft
Balcony
Minibar
Flat-screen TV
Dryer
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x6
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The spacious apartment has 2 bedrooms and 2 bathrooms with a bath and a hairdryer. Boasting a balcony with sea views, this apartment also offers air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
Rock Suite, 1 Bedroom, Ocean View
1 King Size Bed
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Family Luxury, 2 Bedroom
x8
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x4
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Family Room Luxury Two Bedrooms
Family
x8
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x4
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Family Room Standard
Suite Luxury, Sea View
x8
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x5
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Suite Luxury
x8
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x5
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Suite Luxury
2 Bedroom, Sea View
x4
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x3
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Sea View Two Bedrooms
Premium
x10
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x6
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Room Premium
Deluxe, 2 Bedroom, Lagoon View
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Apartment Luxury, 2 Bedroom
x10
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x6
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Apartment Luxury Two Bedrooms
Suite Superior
x8
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x5
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Suite Superior
Suite, 2 Bedroom
x8
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x5
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Suite Capacity 2 Two Bedrooms
Luxury, 2 Bedroom
x4
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x3
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Luxury Two Bedrooms
Show 8 photos
Deluxe, Triple, Ocean View
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Superior
x6
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x3
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Superior
Suite Deluxe
x8
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x5
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Suite Deluxe
Family Luxury, Sea View
x8
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x4
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Family Room Luxury Sea View
Deluxe Family, 2 Bedroom
2 Double Beds
1 King Size Bed
860 sqft
Flat-screen TV
x5
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x5
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DELUXE FAMILY 2 BEDROOM 4 ADULTOS Y HASTA 2 MENORES is 861 square feet and includes either 2 double beds 131-150 width or a king-size bed 150-183 width plus cable tv, hairdryer, and tea and coffee making facilities .
Luxury
x4
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x3
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Luxury
Rock Suite Platinum, 2 Bedroom
Flat-screen TV
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Show 4 photos
Room - 2 Queen
2 Queen Size Beds
430 sqft
x4
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x3
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The double room offers a safe deposit box. The unit has 2 beds.
Apartment, 2 Bedroom
x10
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x6
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Apartment Two Bedrooms
Rock Suite, 1 Bedroom, Ocean View
1 King Size Bed
1 Sofa Bed
635 sqft
Wifi
Minibar
Air conditioning
Room service
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● Double hydro spa tub in room ● Private bath with shower ● Private terrace ● Double size sofa bed ● Mini bar with soda, bottled water, juice & domestic beer ● LCD TV with satellite ● Bluetooth-enabled wireless alarm clock radio ● Purified water ● Rock Spa® bath amenities ● Disposable facial tissues ● Bathrobes (on request) & slippers ● Digital safe (laptop size) ● Individually controlled A/C ● Nespresso coffee machine with capsules ● Digital dialing phone ● Hair blow dryer ● Digital scale (on request) ● Iron/ironing board ● Free wireless internet ● Welcome Petit Fours ● Turndown service (on request) ● Exclusive pillow and aromatherapy menu ● Exclusive beach bag ● Picks® and wax® program* ● Sleeping mask ● Complimentary 25-minute couple’s massage at the Rock Spa® (one per stay) ● 24-hour room service ● VIP Check-In View: Ocean view. Max Occupancy: 4 guests, including two children ages 0-12. 635 Sq.ft. *A $1000 USD Hold for incidentals is required **This room type is only available for Vacation Club
King Room
1 King Size Bed
x4
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x3
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King Size Bed
Business
x4
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x3
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Room Business
Apartment Deluxe, 2 Bedroom
x10
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x6
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Apartment Deluxe Two Bedroom
Deluxe, 2 Double
2 Double Beds
1 Twin Bed
x3
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Room Deluxe Two Double Beds
Deluxe, Single, 2 Bedroom
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Deluxe, Single, Ocean View
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Deluxe, Single
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Deluxe, 1 Bed
x10
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x6
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Superior, Single
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Luxury, Single
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Single Room, Sea View
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Single Room, Lagoon View
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Single Room
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Standard Room
1 Double Bed
x4
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x3
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Room Inner
Accessible Room
Spa tub
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Room - 2 Bed, Lake View
Free wifi
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8
786 reviewsFrom
$422Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇧🇷
Livio
9.1
9.1
Nothing
One thing everyone should know, beware of Legendary Member. It's a fraud, an absurdity for a name like Hard Rock Hotel to have such a thing on its premises. Unfortunately, I'll have to call my law firm to cancel and get our money back, but we're going to go back even in the US directly against the brand, after all they were inside.
🇺🇸
Elese
8.2
8.2
The pool was very large. The beach was beautiful. The restaurants that weren't buffet were good.
There are not enough chairs by the pool. On Friday most of them are reserved for the members that buy the timeshare. You can't book a cabana by the beach unless you hear their speech on buying a timeshare. On the weekend it was empty but because of the reserved signs I didnt hv a place to sit. The bartender Freddy in the pool would ignore everyone that didn't tip him. I waited a long time for drinks. Most of the activities were live music by ppl you hv never heard of. I didn't care for most of them.
🇦🇪
Nouf
8.2
8.2
the reception people were rude and not helpful
🇺🇸
Lisa
8.2
8.2
Very conscientious about Covid practices. Excellent service throughout the hotel. Very Helpful. They keep tabs on you when you leave the property- you must give them your room number and bracelet number, when you return they check you back in. Room service was quick. And they were quick to respond to room needs.
The Food was not the greatest. The Italian Restaurant was good- but don’t want to eat there 7 nights. Need more options of food at the pool, and need more snacky items- pretzels, chips, popcorn- something. Room service menu is very limited.
🇺🇸
Derrick
9.1
9.1
The property was beautiful and well kept. We did the anniversary dinner and it was awesome. Worth every penny of it.
That they moved pool furniture at 5,6,7 am in the morning was rough.
🇬🇧
Sharon
9.1
9.1
Given we were in the middle of a pandemic we felt completely comfortable with our stay. Everything was kept extremely clean. The staff were helpful and friendly. A special mention to Mike of the Entertainment team who really helped us relax and join in activities. Great selection of top quality drinks and food. Highly recommend and we can’t wait to return.
Felt the Mexican restaurant was the weakest of all the on site restaurants. And we organised a tour through the hotel which did not happen as we were not picked up by tour operator.
🇺🇸
Robert
8.2
8.2
staff were extremely nice and courteous. service was quick and always on point.
the walls are obviously thin! we stayed on the 7th floor and that is apparently where they take guests who are touring the facility to purchase. we could hear every word of every conversation.
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Nells
10
10
From The Moment Of Arrival to The Moment of Departure, The Hard Rock Cancun Made Every Second, Every Minute, and Every Hour Worth More Than Gold. The Memories That Were Made Will Forever Be Cherished. From Alexa form concierge, to Mike and Alex as my personal assistant, to Chay, Victor, and Angel who made sure me and my crew cups never ran dry lol, to Chris who brought the Rock Tube studio to life, and Andy at Checkout, and all other staff, the Hard Rock Cancun is Rated #1 as a recommendation to any that ask where to stay in Cancun. So Thank You Again for making my fiancee Birthday an amazing moment. She loved the Birthday Package which never allowed a dual moment. Her favorite was the dinner on the beach and her private photo shoot. The other up side was my brother who had his first outta the country experience here in Mexico at the Hard Rock Cancun Resort. He says his life will never be the same thanks to the services at the Hard Rock Cancun Resort. So in all, I just want to say Thank You Hard Rock Cancun! We Will Certainly Be Back!
That I couldn't stay longer lol
🇨🇴
Neil
10
10
First at all the service is great, all the staff is hard working people who all the time is asking you if you need something to drink or to eat or towels or whatever !!! The place is awesome if like you are in one HRC but with pools and the beach!!! I recommend this place to people who want a great time great food and great drinks!! by the way special mention to Frida awesome place and food !!! just delicious Mexican food!!! the other restaurants have great options too!!!
nothing all was just perfect!!
🇺🇸
Loren
10
10
Amazing venue, staff were very friendly and accommodating the rooms were large and clean. The checking in and out process was very simple and easy.. The food choices were great, the pool was amazing. I highly recommend them.
There was only one ATM available and it didn't work
Attractions
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1.5miMandala Cancun Nightclub
3.4miJolly Roger Pirate Ship
3.9miCancun Scenic Tower (Torre Escénica)
3.9miVentura Park
5.3miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.3miXoximilco Cancun
8.7miIsla Mujeres
8.7miKin Ha Water Park (Balneario Kin Ha)
8.9miPlaya Norte (North Beach)
11.8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.2miSelvatica
24.6miContoy Island (Isla Contoy)
28.4miAttractions
Cancun Hotel Zone (Avenida Kukulkan)
1miLa Isla Shopping Village
1.5miMandala Cancun Nightclub
3.4miJolly Roger Pirate Ship
3.9miCancun Scenic Tower (Torre Escénica)
3.9miVentura Park
5.3miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.3miXoximilco Cancun
8.7miIsla Mujeres
8.7miKin Ha Water Park (Balneario Kin Ha)
8.9miPlaya Norte (North Beach)
11.8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.2miSelvatica
24.6miContoy Island (Isla Contoy)
28.4miAirports
Cancún International Airport
7.7miCozumel International Airport
41miZen
Cuisines
AsianAmbiances
Family FriendlyCiao
Cuisines
ItalianAmbiances
Family FriendlyFrida
Cuisines
MexicanAmbiances
Family Friendly•TraditionalPizzeto
Cuisines
PizzaAmbiances
Family FriendlyToro
Cuisines
SteakhouseAmbiances
Family FriendlyLocation
OutdoorFeatures
Infinity•With view•Shallow endAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
Infinity•With view•Shallow endAge restrictions
Kids onlyAvailability
All seasonSpa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Beach
Kids' club
Hot tub
Tennis court
Kid-friendly buffet
Kids' meals
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Garden
Wheelchair accessible
Bathtub
Parking On Site
Accessibility
Raised toilet
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Game room
Golf course
Karaoke
Live music/Performance
Live sports events (broadcast)
Ping-pong
Pool table
Tennis court
Tennis equipment
Bathroom
Bathtub
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hypoallergenic room available
Non-smoking rooms
Pet bowls
Pet Friendly
Room service
Internet
Free wifi
Outdoors
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hot tub
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From
$422Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are allowed on request. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
Is Hard Rock Hotel Cancun - All Inclusive pet-friendly?
Yes, you can stay with your pet at the Hard Rock Hotel Cancun. Just make sure to inform the hotel in advance as charges may apply.
When are the check-in and check-out times for Hard Rock Hotel Cancun - All Inclusive?
The check-in time at Hard Rock Hotel Cancun - All Inclusive is 03:00 PM and check-out is at 12:00 PM.
Is there parking at Hard Rock Hotel Cancun - All Inclusive?
Yes, there is parking available at the Hard Rock Hotel Cancun - All Inclusive. The parking is free and private, located on site. There is no need to make a parking reservation.
What are the rates at Hard Rock Hotel Cancun - All Inclusive?
Hard Rock Hotel Cancun - All Inclusive has rates that begin from $422. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Hard Rock Hotel Cancun - All Inclusive?
The Hard Rock Hotel Cancun offers a variety of room types including the Deluxe Ocean View Double, Deluxe Lagoon View King, Deluxe Lagoon View Double, Deluxe Family Lagoon View (Two Bedroom), King Room with Sea View, Deluxe PURE WELLNESS King, Diamond Ocean View King, and Rock Royalty Ocean View King with Personal Assistant. The rooms range in occupancy accommodating between 2-3 adults and 0-2 children, and all rooms are non-smoking. The bed sizes include Double, King, and Queen beds, and the room size for all rooms is 431 sqft, except for the Deluxe Family Lagoon View which is 861 sqft.
What is there to do in Hard Rock Hotel Cancun - All Inclusive?
Guests at the Hard Rock Hotel Cancun - All Inclusive can spend their time at the hotel by enjoying the leisure amenities provided. They can indulge in spa and wellness packages, relax on the beachfront or the private beach area, and take a dip in the outdoor swimming pool or the kids' pool. The hotel also offers a Turkish/Steam Bath, a hot tub/Jacuzzi, and a tennis court for guests to enjoy.
For dining options, the hotel has several restaurants on-site. Guests can enjoy Asian cuisine at Zen, Italian cuisine at Ciao, Mexican cuisine at Frida, pizza at Pizzeto, and steakhouse dishes at Toro.
Additionally, guests can make use of the fitness center, participate in aerobics, yoga, or other fitness classes, or enjoy the spa facilities, including body treatments, facial treatments, and massages.
Overall, the Hard Rock Hotel Cancun provides a range of amenities and activities for guests to enjoy during their stay.
Can guests use a pool at Hard Rock Hotel Cancun - All Inclusive?
The Hard Rock Hotel Cancun offers an outdoor infinity pool with a view. This pool is available all year round, but it has age restrictions and is only for adults.
Are there restaurants located within Hard Rock Hotel Cancun - All Inclusive?
Yes, the Hard Rock Hotel Cancun has several restaurants on site. These include Zen (Asian cuisine), Ciao (Italian cuisine), Frida (Mexican cuisine), Pizzeto (Pizza), and Toro (Steakhouse).
Are both cash and credit cards valid payment options at Hard Rock Hotel Cancun - All Inclusive?
Yes, both cash and credit cards are valid payment options at Hard Rock Hotel Cancun - All Inclusive. Cash is accepted, along with major credit cards such as Mastercard, American Express, and Visa.
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