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786 reviews

Hard Rock Hotel Cancun - All Inclusive

Hard Rock Hotel Cancun - All Inclusive

Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Free Private Parking

Hard Rock Hotel Cancun - All Inclusive

Welcome to the Hard Rock Hotel Cancun - All Inclusive! This 5-star resort is located in Cancún, Mexico, offering guests a luxurious and rockin' experience. Just 7.6mi away from the city center, you'll have easy access to the vibrant attractions and stunning beaches that Cancún has to offer.

With 786 stellar reviews and prices starting from $441, you can rest assured that you'll be in for a memorable stay. The Hard Rock Hotel Cancun boasts an array of top-notch amenities including a spa, outdoor swimming pool, and a private beach area. You can indulge in spa and wellness packages, or enjoy a fun-filled day at the kids' club or golf course. For those seeking excitement, there's even live music performances and entertainment staff to keep you entertained.

This hotel goes above and beyond to ensure your comfort and convenience. From the free WiFi and private parking to the beachfront access and 24-hour front desk, every detail is taken care of. With its pet-friendly policy and wheelchair accessible facilities, this hotel is perfect for all types of travelers. With an abundance of amenities and a prime location, the Hard Rock Hotel Cancun - All Inclusive is the ultimate destination for those looking for a rockin' vacation in beautiful Cancún.

When it comes to relaxation and fun in the sun, the Hard Rock Hotel Cancun knows how to deliver. With not one, but two outdoor pools, you'll have plenty of space to unwind and cool off. The first pool is an infinity pool, offering breathtaking views while you take a dip. And for those seeking a more tranquil experience, the second pool is designated for adults only. So whether you want to soak up the sun or enjoy a refreshing swim, the pools at Hard Rock Hotel Cancun have got you covered.

Now, let's talk about food because at this resort, dining is an experience in itself. With five on-site restaurants, you can indulge in a variety of cuisines that will satisfy every palate. From Asian delicacies at Zen, to authentic Mexican flavors at Frida, there's something to please every taste bud. And for those craving Italian classics, Ciao is the place to be. If you're in the mood for pizza, Pizzeto has got you covered, and meat lovers will find their paradise at Toro Steakhouse. With so many options to choose from, you'll never go hungry at the Hard Rock Hotel Cancun.

When it comes to payment, convenience is key. That's why this resort accepts cash as well as major credit cards including Mastercard, American Express, and Visa. So whether you prefer to pay with cash or use your credit card, you have the flexibility to settle your bill in a way that suits you best. At the Hard Rock Hotel Cancun, they understand that sometimes you just want a hassle-free and convenient vacation experience.

Closest airports

Cancún International Airport

7.7mi

Cozumel International Airport

41mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Beach

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Kids' meals

Garden

Bathtub

Rooms

Diamond Ocean View King in Hard Rock Hotel Cancun - All Inclusive

Show 7 photos

Diamond, Ocean View

1 King Size Bed

430 sqft

Bathtub

Wifi

More details

  • Double hydro spa tub

  • Private bath with shower

  • Balcony with chairs and a table

  • Mini bar with soda, bottled water, juice & domestic beer

  • LCD TV with satellite

  • DVD/CD player

  • Purified water

  • Rock Spa® bath amenities

  • Bathrobes & slippers

  • Digital safe (laptop size)

  • Individually controlled A/C

  • Direct dial telephone

  • Bluetooth-enabled wireless alarm clock radio

  • Hair blow dryer

  • Iron/ironing board

  • Free wireless internet

  • Nightly courtesy service

  • Welcome Petit Fours

  • Turndown service

  • Pillow menu

  • Aromatherapy

  • Exclusive beach bag (one per room/per stay)

  • Pre-order breakfast the night before

  • Access to VIP Pool, Beach and Lounge Areas

View: Ocean view in the best locations. Max Occupancy: 2 adults. 430 Sq. Ft.

Deluxe Ocean View Double in Hard Rock Hotel Cancun - All Inclusive

Show 8 photos

Deluxe, 2 Double, Ocean View

2 Double Beds

430 sqft

Bathtub

Wifi

+

More details

Our Deluxe Ocean View Double room offers a spacious 431 sqft of comfortable accommodation perfect for a family vacation, with 2 double beds and the ability to accommodate 3 adults and 2 children. Enjoy the breathtaking ocean view while relaxing in the bathtub, and stay connected with complimentary WiFi.

Deluxe Lagoon View King in Hard Rock Hotel Cancun - All Inclusive

Show 6 photos

Deluxe, King, Lagoon View

1 King Size Bed

430 sqft

Bathtub

Wifi

+

More details

Enjoy a spacious and luxurious stay in our Deluxe Lagoon View King room, with stunning views, a comfortable king size bed, and a relaxing bathtub, perfect for a family of two adults and two children. Stay connected with complimentary WiFi and keep your valuables secure in the in-room safe.

Deluxe Lagoon View Double in Hard Rock Hotel Cancun - All Inclusive

Show 7 photos

Deluxe, 2 Double, Lagoon View

2 Double Beds

430 sqft

Bathtub

Wifi

x4

+

x3

More details

Experience the perfect blend of comfort and luxury in our Deluxe Lagoon View Double room. With spacious 431 sqft and featuring two double beds, a relaxing bathtub, and complimentary WiFi, it's an ideal space for up to 3 adults and 2 children.

King Room with Sea View in Hard Rock Hotel Cancun - All Inclusive

Show 7 photos

King Room, Sea View

1 King Size Bed

430 sqft

Bathtub

Wifi

x4

+

x3

More details

Indulge in a spacious King Room with breathtaking sea views, ideal for couples and small families. Featuring a luxurious bathtub, Wi-Fi, and a cozy king-size bed that accommodates 2 adults and 2 children, this room offers the perfect blend of comfort and seaside charm. (224 characters)

Rock Royalty Ocean View King with Personal Assistant in Hard Rock Hotel Cancun - All Inclusive

Show 7 photos

Rock Royalty, King, Ocean View

1 King Size Bed

430 sqft

Bathtub

Wifi

x8

+

x5

More details

Rock royalty ocean view king is 958 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.

Show 5 photos

Deluxe Family, King And 2 Double, 2 Bedroom, Lagoon View

1 King Size Bed

2 Double Beds

860 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

The family room offers 2 connecting rooms featuring lagoon views. Features a dual hot tub and a flat-screen satellite TV, this room also includes a private bathroom with signature toiletries and a hairdryer. It also has bathrobes and slippers available. Please note that this room is only available for people traveling with children.

Deluxe Family Lagoon View (Two Bedroom) in Hard Rock Hotel Cancun - All Inclusive

Show 5 photos

Deluxe Family, 2 Bedroom, Lagoon View

2 Double Beds

1 Queen Size Bed

860 sqft

Bathtub

Wifi

+

More details

Experience the ultimate family getaway in our Deluxe Family Lagoon View apartment featuring 2 bedrooms, 861 sqft of space, and breathtaking views. With room for 5 adults and 4 children, indulge in the luxury of two double beds and a queen size bed, enjoy a relaxing bath in the bathtub, stay connected with our complimentary Wifi, and keep your belongings secure in the in-room safe.

Deluxe, Double/King

1 King Size Bed

430 sqft

Kitchenette

Balcony

Minibar

Flat-screen TV

x4

+

x3

More details

DOUBLE DELUXE CAPACITY 5 is 431 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus balcony, terrace, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, and safe.

Deluxe, Double/King, 2 Bedroom, Lagoon View

1 Double Bed

1 King Size Bed

700 sqft

Flat-screen TV

Wheelchair accessible

x8

+

x4

More details

DELUXE LAGOON VIEW - TWO BEDROOM is 700 square feet and includes either a double bed 131-150 width or a king-size bed 150-183 width plus cable tv, hairdryer, and tea and coffee making facilities and is Wheelchair-accessible.

Rock Platinum Suite, 2 Bedroom, Single Use

1 King Size Bed

2 Double Beds

1055 sqft

Flat-screen TV

x8

+

x5

More details

ROCK SUITE PLATINUM 2 BEDROOM 1 ADULTO Y HASTA 5 MENORES is 1055 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus cable tv, hairdryer, and tea and coffee making facilities .

Deluxe, King, Ocean View

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

  • Double hydro spa tub

  • Private bath with shower

  • Balcony with two chairs and a table

  • Mini bar with soda, bottled water, juice & domestic beer

  • LCD TV with satellite

  • Purified water

  • Rock Spa® bath amenities

  • Bathrobes & slippers

  • Digital safe (laptop size)

  • Individually controlled A/C

  • Coffee maker

  • Direct dial telephone

  • Bluetooth-enabled wireless alarm clock radio

  • Hair blow dryer

  • Iron/ironing board

  • Free wireless internet

  • 24-hour room service

  • Turndown service

View: Ocean View. Max occupancy for room with king bed: two adults, plus one child (0 -12 years) in a crib or rollaway. 430 Sq. Ft.

Guest reviews

8

786 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇧🇷

Livio

9.1

May 2022

Nothing

One thing everyone should know, beware of Legendary Member. It's a fraud, an absurdity for a name like Hard Rock Hotel to have such a thing on its premises. Unfortunately, I'll have to call my law firm to cancel and get our money back, but we're going to go back even in the US directly against the brand, after all they were inside.

🇺🇸

Elese

8.2

June 2022

The pool was very large. The beach was beautiful. The restaurants that weren't buffet were good.

There are not enough chairs by the pool. On Friday most of them are reserved for the members that buy the timeshare. You can't book a cabana by the beach unless you hear their speech on buying a timeshare. On the weekend it was empty but because of the reserved signs I didnt hv a place to sit. The bartender Freddy in the pool would ignore everyone that didn't tip him. I waited a long time for drinks. Most of the activities were live music by ppl you hv never heard of. I didn't care for most of them.

🇦🇪

Nouf

8.2

December 2022

the reception people were rude and not helpful

🇺🇸

Robert

8.2

April 2023

staff were extremely nice and courteous. service was quick and always on point.

the walls are obviously thin! we stayed on the 7th floor and that is apparently where they take guests who are touring the facility to purchase. we could hear every word of every conversation.

🇺🇸

Loren

10

June 2023

Amazing venue, staff were very friendly and accommodating the rooms were large and clean. The checking in and out process was very simple and easy.. The food choices were great, the pool was amazing. I highly recommend them.

There was only one ATM available and it didn't work

🇺🇸

Lana

10

April 2023

EXTREME kindness thoughtfulness care and CLEAN SOOOOOOOOOOO CLEAN AND AN EXCELLENT FOOD AND UNLIMITED SUNSHINE 😍😍😆😆and CHAMPAGNE

maybe people trying to sell something by the ocean We’re travelling far to be left alone with the ocean ♥️

🇺🇸

Lanissa

8.2

June 2023

Room Accommodations, Pool, and Food & Beverages

The hallways and elevators were HOT! No air conditioning or circulation.

🇺🇸

Jenna

10

October 2022

everybody was so friendly, food was delicious, exceptionally clean!

they pushed the members package too much, wouldn’t take no for an answer

🇨🇴

Neil

10

October 2021

First at all the service is great, all the staff is hard working people who all the time is asking you if you need something to drink or to eat or towels or whatever !!! The place is awesome if like you are in one HRC but with pools and the beach!!! I recommend this place to people who want a great time great food and great drinks!! by the way special mention to Frida awesome place and food !!! just delicious Mexican food!!! the other restaurants have great options too!!!

nothing all was just perfect!!

🇺🇸

Sweeney

10

September 2022

The hotel and staff went above and beyond to make sure our stay was great. The all day event's were great wish the poolside music lasted longer but other than that it was perfect

Nothing really, we all had a blast

Points of Interest Around Hard Rock Hotel Cancun - All Inclusive

Attractions

Cancun Hotel Zone (Avenida Kukulkan)

1mi

La Isla Shopping Village

1.5mi

Mandala Cancun Nightclub

3.4mi

Jolly Roger Pirate Ship

3.9mi

Cancun Scenic Tower (Torre Escénica)

3.9mi

Ventura Park

5.3mi

Cenote Nohoch Nah Chich

5.7mi

Palapas Park (Parque Las Palapas)

6.3mi

Xoximilco Cancun

8.7mi

Isla Mujeres

8.7mi

Kin Ha Water Park (Balneario Kin Ha)

8.9mi

Playa Norte (North Beach)

11.8mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

18.2mi

Selvatica

24.6mi

Contoy Island (Isla Contoy)

28.4mi

Restaurants

Zen

Cuisines

  • Asian

Ambiances

  • Family Friendly

Ciao

Cuisines

  • Italian

Ambiances

  • Family Friendly

Frida

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Traditional

Pizzeto

Cuisines

  • Pizza

Ambiances

  • Family Friendly

Toro

Cuisines

  • Steakhouse

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Infinity
  • With view
  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Infinity
  • With view
  • Shallow end

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Hard Rock Hotel Cancun - All Inclusive

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Air conditioning

Beach

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Kids' meals

Garden

Bathtub

Stay rules - Hard Rock Hotel Cancun - All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hard Rock Hotel Cancun - All Inclusive

Is Hard Rock Hotel Cancun - All Inclusive pet-friendly?

Yes, you can stay with your pet at the Hard Rock Hotel Cancun. Just make sure to inform the hotel in advance as charges may apply.

When are the check-in and check-out times for Hard Rock Hotel Cancun - All Inclusive?

The check-in time at Hard Rock Hotel Cancun - All Inclusive is 03:00 PM and check-out is at 12:00 PM.

Is there parking at Hard Rock Hotel Cancun - All Inclusive?

Yes, there is parking available at the Hard Rock Hotel Cancun - All Inclusive. The parking is free and private, located on site. There is no need to make a parking reservation.

What are the rates at Hard Rock Hotel Cancun - All Inclusive?

Hard Rock Hotel Cancun - All Inclusive has rates that begin from $441. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.

What are the room types available at Hard Rock Hotel Cancun - All Inclusive?

The Hard Rock Hotel Cancun offers a variety of room types including the Deluxe Ocean View Double, Deluxe Lagoon View King, Deluxe Lagoon View Double, Deluxe Family Lagoon View (Two Bedroom), King Room with Sea View, Deluxe PURE WELLNESS King, Diamond Ocean View King, and Rock Royalty Ocean View King with Personal Assistant. The rooms range in occupancy accommodating between 2-3 adults and 0-2 children, and all rooms are non-smoking. The bed sizes include Double, King, and Queen beds, and the room size for all rooms is 431 sqft, except for the Deluxe Family Lagoon View which is 861 sqft.

What is there to do in Hard Rock Hotel Cancun - All Inclusive?

Guests at the Hard Rock Hotel Cancun - All Inclusive can spend their time at the hotel by enjoying the leisure amenities provided. They can indulge in spa and wellness packages, relax on the beachfront or the private beach area, and take a dip in the outdoor swimming pool or the kids' pool. The hotel also offers a Turkish/Steam Bath, a hot tub/Jacuzzi, and a tennis court for guests to enjoy.

For dining options, the hotel has several restaurants on-site. Guests can enjoy Asian cuisine at Zen, Italian cuisine at Ciao, Mexican cuisine at Frida, pizza at Pizzeto, and steakhouse dishes at Toro.

Additionally, guests can make use of the fitness center, participate in aerobics, yoga, or other fitness classes, or enjoy the spa facilities, including body treatments, facial treatments, and massages.

Overall, the Hard Rock Hotel Cancun provides a range of amenities and activities for guests to enjoy during their stay.

Can guests use a pool at Hard Rock Hotel Cancun - All Inclusive?

The Hard Rock Hotel Cancun offers an outdoor infinity pool with a view. This pool is available all year round, but it has age restrictions and is only for adults.

Are there restaurants located within Hard Rock Hotel Cancun - All Inclusive?

Yes, the Hard Rock Hotel Cancun has several restaurants on site. These include Zen (Asian cuisine), Ciao (Italian cuisine), Frida (Mexican cuisine), Pizzeto (Pizza), and Toro (Steakhouse).

Are both cash and credit cards valid payment options at Hard Rock Hotel Cancun - All Inclusive?

Yes, both cash and credit cards are valid payment options at Hard Rock Hotel Cancun - All Inclusive. Cash is accepted, along with major credit cards such as Mastercard, American Express, and Visa.