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8.9

725 reviews

JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Free Private Parking

JW Marriott Cancun Resort & Spa

Welcome to the fabulous JW Marriott Cancun Resort & Spa, where luxury meets tropical paradise! Nestled in the heart of the stunning Zona Hotelera, this 5-star resort will whisk you away into a world of bliss, just 7.7mi from the vibrant city center. With prices starting from $246, indulge in the grandeur of an ocean-view room complete with all the lavish amenities you could wish for, including air conditioning, soundproof rooms, and complimentary Wi-Fi. You’ll wake up every morning to the soft sound of palm trees swaying and waves crashing, setting the stage for a perfect getaway.

Dive into a sun-soaked oasis where relaxation and adventure harmoniously coexist! Enjoy a delightful breakfast before lazing by one of the sparkling outdoor or indoor pools, or retreat to the private beach area where cozy beach umbrellas await. For the adventurous spirit, the resort offers exciting activities like snorkeling and water sports (for an extra charge!), along with a well-equipped fitness center for those looking to maintain their workout routine. Don’t forget to treat yourself to a rejuvenating spa day, featuring indulgent wellness packages and soothing massages – pure paradise!

With a whopping 725 rave reviews, guests can’t stop gushing about their stay at JW Marriott Cancun. From tailored room service to helpful tour desks, our attentive staff ensures your stay is nothing short of extraordinary. Kids have their own clubhouse for added fun, while parents can unwind at the bar or on the sun deck knowing that everything is right at their fingertips. So pack your bags and get ready for endless relaxation and unforgettable memories at JW Marriott Cancun Resort & Spa!

At JW Marriott Cancun Resort & Spa, every moment is a chance to savor the exquisite flavors and culinary delights of Mexico and beyond! Treat your taste buds to Italian excellence at Gustino Italian Grill, or grab a casual bite at BeachWalk, where American comfort food awaits. For those who crave an exotic twist, Sasi Thai delivers unforgettable dishes that showcase the rich and vibrant flavors of Thailand. Make sure to indulge in La 16 Speakeasy, where you can enjoy the alluring ambiance while savoring authentic Mexican cuisine. Don't forget to complete your culinary journey at Bravío, proudly serving a tantalizing selection of Spanish dishes that will transport you straight to the Mediterranean.

Not only is the JW Marriott your retreat for relaxation, but it's also a haven for fun-filled entertainment! Whether you're cooling off in the all-ages indoor pool or soaking up the sun at the outdoor adults-only pool, you're set for some fantastic poolside moments. And while the little ones splash joyfully in the kids-only pool, the adults can sneak away to the exclusive pool areas for some well-deserved downtime. With a spectrum of experiences available, you can easily flip from excitement to tranquility in a snap!

As the sun sets and the sound of the waves lulls you into relaxation, the JW Marriott Cancun becomes a thriving social hotspot. With lively bars and inviting lounges, you can enjoy refreshing cocktails while mingling with fellow travelers or simply soak in the stunning views of the moonlit ocean. And for families, the kids' clubhouse ensures that everyone is happy and entertained, providing countless opportunities for play. Whether you are savoring delectable cuisine, lounging by the pool, or creating lifelong memories with loved ones, this resort surpasses all expectations, leaving you enchanted and wanting to return!

Closest airports

Cancún International Airport

7.7mi

Cozumel International Airport

40.9mi

Most popular amenities

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Beach

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Elevator

Garden

View

Soundproof

Upper floors accessible by elevator

Balcony

Free toiletries

Bathtub

Rooms

One-Bedroom King Suite with Ocean View in JW Marriott Cancun Resort & Spa

Show 9 photos

Suite, 1 Bedroom, Ocean View

1 King Size Bed

1 Sofa Bed

925 sqft

Private Bathroom

Balcony

Bathtub

Terrace

+

More details

Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.

Club One-Bedroom Suite in JW Marriott Cancun Resort & Spa

Show 11 photos

Club Suite, King, 1 Bedroom

1 King Size Bed

1 Sofa Bed

925 sqft

Private Bathroom

Balcony

Bathtub

Terrace

x4

+

x3

More details

Stay in our luxurious Club One-Bedroom Suite, a spacious 926 sqft retreat that can accommodate 4 adults and 3 children. Indulge in top-notch amenities like a private bathroom, balcony, and plush King size bed. Feel at home with the convenience of a flat-screen TV, minibar, and tea/coffee maker. Enjoy ultimate comfort with air conditioning and hypoallergenic bedding.

Premium Double Room with Ocean View in JW Marriott Cancun Resort & Spa

Show 8 photos

Premium, 2 Double, Ocean View

2 Double Beds

465 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

+

More details

Indulge in our spacious and luxurious Premium Double Room with Ocean View, boasting a generous 463 sqft of elegant comfort. Wake up to breathtaking sea vistas, relax in the soaking bathtub, and enjoy modern amenities like a minibar, flat-screen TV, and air conditioning. Perfect for a family getaway or a couple's retreat.

Caribbean One bedroom Suite with Ocean view in JW Marriott Cancun Resort & Spa

Show 10 photos

Caribbean Suite, 1 Bedroom, Ocean View

1 King Size Bed

1 Sofa Bed

925 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

+

More details

This elegant room with a 43 ft² balcony has a separate dining room. The living room is separated from the bedroom by a privacy wall. The marble bathroom with a bath tub and shower also includes an illuminated make-up mirror, 2 bathrobes, slippers and a hairdryer. Other amenities include 24-hour room service, free bottled water, mini bar, wet bar, and 2 TVs.

Premium Room with Ocean View in JW Marriott Cancun Resort & Spa

Show 10 photos

Premium, King, Ocean View

1 King Size Bed

1 Sofa Bed

465 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x3

+

More details

Experience the ultimate comfort and luxury in our spacious Premium Room with Ocean View, boasting a stunning panoramic vista, a private balcony, and a relaxing bathtub to unwind in after a long day, all while enjoying the convenience of modern amenities. Accommodating up to 3 adults and 2 children, this room is perfect for a memorable stay.

Concierge level, Guest room, 2 Double in JW Marriott Cancun Resort & Spa

Show 9 photos

Room - 2 Double, Concierge Lounge Access

2 Double Beds

450 sqft

Private Bathroom

Bathtub

Flat-screen TV

Air conditioning

+

More details

Welcome to our spacious Concierge level room, perfect for a family getaway! With 452 sqft of comfortable space, two double beds, and a private bathroom complete with a bathtub, this room can accommodate up to 4 adults and 3 children. Enjoy your stay with amenities such as a flat-screen TV, air conditioning, and complimentary toiletries.

Club 91 Level,  Guest room, 1 King Bed in JW Marriott Cancun Resort & Spa

Show 12 photos

Club

1 King Size Bed

1 Sofa Bed

450 sqft

Private Bathroom

Balcony

Bathtub

View

x10

+

x6

More details

Stay in our spacious and luxurious Club 91 Level guest room, featuring a king-size bed, a private bathroom with a bathtub, a balcony with a beautiful view, and exclusive access to the executive lounge. Enjoy top-notch amenities including a minibar, flat-screen TV, and air conditioning, ensuring a comfortable and memorable stay.

Club One-Bedroom Suite in JW Marriott Cancun Resort & Spa

Show 11 photos

Club Suite, 1 Bedroom

1 King Size Bed

1 Sofa Bed

925 sqft

Private Bathroom

Balcony

Bathtub

Terrace

+

More details

This room gives guests access to the hotel's exclusive Club 91 Level. This offers specialized services and amenities such as access to the Lounge Club which offers: Private check in and check out at Club 91 Lounge, 5 daily food and beverage presentations at Club 91 Lounge.

Room with Ocean View in JW Marriott Cancun Resort & Spa

Show 11 photos

King Room, Ocean View

1 King Size Bed

1 Sofa Bed

465 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

x3

+

More details

Immerse yourself in panoramic ocean views from this spacious double room, featuring a private bathroom, balcony, and luxurious amenities such as a bathtub and minibar. Ideal for a family getaway, this room accommodates 3 adults and 2 children, ensuring a comfortable and enjoyable stay.

JW Luxury Junior Suite in JW Marriott Cancun Resort & Spa

Show 12 photos

Jw Luxury Junior Suite

1 King Size Bed

1 Sofa Bed

785 sqft

Private Bathroom

Balcony

Bathtub

Terrace

+

More details

Experience the ultimate luxury in our JW Luxury Junior Suite, a spacious 786 sqft suite with a private balcony and terrace offering breathtaking views. Unwind in the comfort of a king size bed and enjoy the convenience of a fully-equipped bathroom, minibar, flat-screen TV, and more. Accommodating up to 4 adults and 3 children, this suite is perfect for families or groups seeking a memorable stay.

Double Room with Ocean View in JW Marriott Cancun Resort & Spa

Show 6 photos

Room - 2 Double, Ocean View

2 Double Beds

465 sqft

Ocean view

Private Bathroom

Balcony

Bathtub

+

More details

Experience a spacious Double Room with breathtaking Ocean View. This room, measuring 463 sqft, accommodates 4 adults and 3 children and offers luxurious amenities such as a private bathroom, balcony, bathtub, minibar, flat-screen TV, and more.

Show 10 photos

Premium, 2 Double, Ocean View, Balcony

2 Double Beds

Balcony

x4

+

x3

More details

Premium Room, 2 Double Beds, Balcony, Ocean View includes 2 double beds 131-150 width plus slippers.

Guest reviews

8.9

725 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Cathy

8.2

January 2023

This resort was gorgeous. The room was beautiful and the bed was pretty comfortable. The service from all of the staff was top notch. someone was always there to help out.

The food at all of the restaurants was not the best. The only decent food was by the pool, but it still gave us all an upset stomach. The drinks were all watered down. The sangria that I ordered tasted like fruit punch. I don’t even think there was any wine in it.

🇧🇷

Paula

10

July 2022

Everything was amazing. The staff was so polite and helpful, the hotel, pool and rooms are beautiful and clean. It was one of the best hotel experiences I've ever had. I would definitely stay there again. Very relaxing.

The food could've been better, other than that everything was great. Also the hotel beach was covered in seaweed but all beaches on that area were like that. If you want a clean beach consider staying north, close to the party area (coco bongo, señor frogs), the beaches there were blue and pristine.

🇺🇸

Maria

8.2

June 2022

It is a beautiful hotel and very clean. Staff around the pool were very attentive to us, nice and helpful.

One of the things that I did not like was that when we checked in the lady at the front desk did not explain anything to us. She did not inform us of anything. It was until we were checking out that we learned that we had a room credit. Also, while waiting outside our room for housekeeping to be done with our room we heard them complaining and talking bad. They should not be commenting on anything when guests are around.

🇺🇸

Samuel

8.2

August 2022

Spa and room

That waiter took my cash n still charged my meal to my hotel room. And they wouldn't investigate.

🇺🇸

Peter

8.2

June 2022

We stayed on the top floor (at an additional cost). Breakfast and dinner buffet were included. They were good, but not anything exceptional.

Nice stay, but not the greatest value.

🇳🇱

Rob-jan

8.2

January 2022

The option to choose between beach and swimming pool (very nice pool) is great, but for both you need to be very early to reserve your sun bed. As we didn't on the first day (and we're not like that kind of tourist), we were out of luck. Day 2 we did do an effort to claim some sun beds at the swimming pool early, only to find out that others had already been earlier. I prefer hotels that maintain the policy that you cannot claim a sun bed for longer than 30 min without using it. The absence of this policy degrades the experience for those who are not the "claim quickly, me me me" types.

We had pre-paid a price that included breakfast for all 4 of us, but hotel didn't honor this, claiming our price only included breakfast for 2 adults and 2 children max 12 years old. That was not what was on our written confirmation from Booking.com, but instead of honoring our reservation and solving it between hotel and Booking.com, we simply had to pay extra. Prices on Booking.com don't come out of thin air I would imagine, and are provided by the hotel, so any discrepancies should not be put on the plate of the guest, I think. But there was no reasoning possible with the reception manager despite the undeniable written confirmation of this condition - quite disappointing.

🇿🇦

Gp

8.2

January 2022

We loved this hotel. The staff were all great, so friendly and accommodating. Everthing about our stay was great. Restaurant's are good.

Shirts We had a few issues with the dry cleaning. It took more than a week to get two shirts cleaned. Not sure why? Also often glasses where not replaced or coffee was not replaced. But otherwise we really enjoyed our stay.

🇵🇦

Susann

9.1

June 2022

Breakfast buffet is very good and the it is gorgeous to sit outside by the pool in the morning. The beds very super comfy. Pool and beach facilities are great as well.

The chairs outside are very outdated. They should replace them. They do not need the standards of a five star hotel.

🇬🇧

Roxana

9.1

January 2022

The hotel has a nice location with access to the beach and a nice view onto the ocean. It is certainly large but it didn’t feel crowded given that there were lots of recreational areas (very large pool) including ones reserved for adults only. We enjoyed dining in at their restaurants, the food was very good both at breakfast and in the evening at Sedona. the rooms were kept impeccably clean and generally the staff was great

The tennis courts are perhaps fun for kids to play on, they are fluffy and can’t be used for actual play

🇳🇱

Denny

8.2

May 2022

Close to the beach, friendly staff. Well maintained.

Extreme high prices for what you get, after all its “just” Cancun. Cleaner staff do whatever they feel like, every day another issue.

Points of Interest Around JW Marriott Cancun Resort & Spa

Attractions

Cancun Hotel Zone (Avenida Kukulkan)

1mi

La Isla Shopping Village

1.6mi

Mandala Cancun Nightclub

3.5mi

Jolly Roger Pirate Ship

4mi

Cancun Scenic Tower (Torre Escénica)

4mi

Ventura Park

5.3mi

Cenote Nohoch Nah Chich

5.8mi

Palapas Park (Parque Las Palapas)

6.4mi

Xoximilco Cancun

8.6mi

Isla Mujeres

8.8mi

Kin Ha Water Park (Balneario Kin Ha)

9mi

Playa Norte (North Beach)

11.9mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

18.1mi

Selvatica

24.6mi

Contoy Island (Isla Contoy)

28.5mi

Restaurants

Gustino Italian Grill

Cuisines

  • Italian

BeachWalk

Cuisines

  • American

750 Pizzeria

Cuisines

  • American

Sasi Thai

Cuisines

  • Thai

La 16 Speakeasy

Cuisines

  • Mexican

Bravío

Cuisines

  • Spanish

Pools

Location

  • Indoor

Age restrictions

  • All ages

Availability

  • All season

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Age restrictions

  • Kids only

Availability

  • All season

Amenities of JW Marriott Cancun Resort & Spa

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Beach

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Beach umbrellas

Elevator

Garden

View

Soundproof

Upper floors accessible by elevator

Balcony

Free toiletries

Bathtub

Stay rules - JW Marriott Cancun Resort & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - JW Marriott Cancun Resort & Spa

At what times are check-in and check-out at JW Marriott Cancun Resort & Spa?

At JW Marriott Cancun Resort & Spa, guests are welcome to check in any time between 03:00 PM and 11:00 PM, but should be aware that check-out is by 12:00 PM.

Does JW Marriott Cancun Resort & Spa provide free parking options?

Yes, there is ample parking available at the JW Marriott Cancun Resort & Spa. Furthermore, guests will be pleased to know that the parking is not only free but also spacious and exclusive to hotel guests. The convenient on-site parking allows guests to easily access their vehicles without the need for a reservation.

What are the rates at JW Marriott Cancun Resort & Spa?

The entry-level price at JW Marriott Cancun Resort & Spa is $246. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.

Which room categories can I book at JW Marriott Cancun Resort & Spa?

The hotel offers a variety of rooms including suites and double rooms. The rooms range in size from 452 sqft to 926 sqft and can accommodate between 3 to 4 adults and 2 to 3 children. None of the rooms allow smoking and they have different bed configurations such as king size beds, double beds, and sofa beds.

How can guests spend their time at JW Marriott Cancun Resort & Spa?

Guests at the JW Marriott Cancun Resort & Spa can spend their time enjoying a variety of leisure amenities. They can unwind and relax in the spa, which offers wellness packages and a steam room. The hotel also has both indoor and outdoor swimming pools, including a kids' pool, allowing guests of all ages to enjoy a swim. For those who enjoy water sports, the hotel offers water sports facilities on-site.

In addition to the leisure amenities, guests can also dine at the various restaurants available at the hotel. They can enjoy Italian cuisine at Gustino Italian Grill, American food at BeachWalk and 750 Pizzeria, Thai dishes at Sasi Thai, Mexican cuisine at La 16 Speakeasy, and Spanish food at Bravío.

Overall, the JW Marriott Cancun Resort & Spa provides guests with a range of options to enjoy their time at the hotel, whether it be relaxing at the spa, swimming in the pools, or indulging in delicious meals at the onsite restaurants.

Does JW Marriott Cancun Resort & Spa feature a pool area?

The hotel has three pools. Pool 1 is an indoor pool that is available all year round and does not have any age restrictions. Pool 2 is an outdoor pool that is available all year round, but only for adults. Pool 3 is also an outdoor pool that is available all year round, but is restricted to kids only.

Does JW Marriott Cancun Resort & Spa have on-site restaurants?

Yes, the hotel has multiple restaurants on site. The available restaurants include Gustino Italian Grill, BeachWalk (serving American cuisine), 750 Pizzeria (also serving American cuisine), Sasi Thai, La 16 Speakeasy (serving Mexican cuisine), and Bravío (serving Spanish cuisine).

Which payment methods are supported by JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa accepts cash as a payment method. In addition to cash, they accept American Express, Visa, Mastercard, Diners Club, and JCB as payment methods.