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$369Blvd.Kukulcan KM 11.5, Zona Hotelera, 77500 Cancún, QROO, Mexico, Cancun, 77500, Mexico
Reservations:
+1-833-728-2041622 reviews
1/117
Free parking
Restaurant
Private beach area
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Welcome to Hyatt Zilara Cancun - All Inclusive - Adults Only, a five-star resort located at Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, Quintana Roo, Mexico. This luxurious resort offers an all-inclusive experience for adults only, ensuring a peaceful and relaxing getaway. With 622 reviews, this hotel has garnered a reputation for excellence and is ready to provide an unforgettable vacation.
The resort boasts a range of enticing amenities, including a private beach area, outdoor swimming pool, tennis court, and a golf course (extra charges may apply), perfect for those looking to indulge in some leisurely activities. For relaxation, guests can enjoy the spa tub, sauna, and hot tub/Jacuzzi (extra charges may apply), or unwind with live music and performances (free of charge). The fitness center is available for those who prefer to stay active, or guests can simply soak up the sun on the sun deck and terrace, taking in the breathtaking ocean views.
The price for this remarkable experience starts from $369, allowing guests to enjoy the lavish accommodations and stunning surroundings without breaking the bank. With a wide range of amenities and a location just 6.9mi from the city center, Hyatt Zilara Cancun is the ideal choice for travelers seeking a luxury adults-only retreat in Cancún. Book your stay today and prepare to be pampered in paradise.
You'll never run out of ways to cool off and relax at Hyatt Zilara Cancun. Dive into one of the resort's stunning outdoor pools, perfect for enjoying the warm Mexican sunshine. Whether you're looking to take a refreshing dip or simply lounge poolside with a tropical cocktail in hand, these pools are yours to enjoy all year round. Take a break from the hustle and bustle of everyday life and immerse yourself in the tranquil waters of these oasis-like retreats.
Indulge your taste buds in a culinary journey at the on-site restaurant. Offering delectable international cuisine, there's something to satisfy every palate. From mouthwatering dishes prepared with the freshest ingredients to exquisite desserts that will leave you wanting more, this restaurant promises to take your dining experience to new heights. Embark on a gastronomic adventure and let the flavors whisk you away to different corners of the world, all without leaving the comfort of the resort.
At Hyatt Zilara Cancun, convenience and comfort are top priorities. With a variety of accepted payment methods, including American Express, Visa, JCB, Mastercard, and UnionPay, you can choose the option that works best for you. Whether you prefer to pay in cash or use your preferred credit card, rest assured that your transactions will be smooth and hassle-free. Focus on enjoying your vacation and let the resort take care of the rest.
Come and experience the unparalleled luxury and relaxation of Hyatt Zilara Cancun. With its breathtaking ocean views, spacious suites, and exceptional amenities, this adults-only paradise offers an escape like no other. Whether you're seeking a romantic getaway or a rejuvenating break, this resort is the perfect destination. Book your stay today and prepare to be pampered in paradise.
Closest airports
Cancún International Airport
9.6miCozumel International Airport
43.2miFree parking
Restaurant
Private beach area
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Beach
Hot tub
Air conditioning
Tennis court
Bar
Sun deck
Tour desk
Terrace
Personal trainer
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Elevator
Bathtub
View
Free toiletries
Balcony
Show 6 photos
Junior Suite, Ocean View
1 King Size Bed
655 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x4
More details
Size
61 m²
This suite offers an entertainment system with a 55'' LED Satellite TV and a balcony with hammocks and direct ocean views. There is a coffee maker, a minibar and a laptop safe. The marble bathroom includes a shower, a double spa bath, bathrobes and toiletries. A hairdryer is provided and hair straighteners are available on request.
Show 7 photos
Junior Suite Oceanfront, King
1 King Size Bed
655 sqft
Ocean view
Spa tub
Private Bathroom
Balcony
+
More details
Located on the upper floors, this spacious junior suite offers a 55'' LED Satellite TV. A terrace with hammocks and panoramic ocean views is also featured. There is a coffee maker, a mini-bar and a laptop safe. The marble bathroom includes a double spa bath, hair dryer bathrobes and toiletries. Hair straighteners are available on request. Max occupancy for this room is 2 people.
Show 8 photos
Suite Swim, Ocean View
1 King Size Bed
850 sqft
Spa tub
Private Bathroom
Balcony
Terrace
+
More details
This 79-square-yard room has direct access to the pool and features a king-sized bed, 55'' LED Satellite TV, a double whirlpool tub, handcrafted furniture, and modern bathrooms with double sinks and rain shower heads.
Show 7 photos
Junior Suite, Oceanfront
1 King Size Bed
655 sqft
Ocean view
Spa tub
Private Bathroom
Balcony
+
More details
Located on the upper floors, this spacious junior suite offers a 55'' LED Satellite TV. A terrace with hammocks and panoramic ocean views is also featured. There is a coffee maker, a mini-bar and a laptop safe. The marble bathroom includes a double spa bath, hair dryer bathrobes and toiletries. Hair straighteners are available on request. Max occupancy for this room is 2 people.
Show 7 photos
Junior Suite, 2 Queen, Ocean View
2 Queen Size Beds
655 sqft
Ocean view
Hot tub
Spa tub
Private Bathroom
x4
More details
Indulge in our spacious Junior Suite with Ocean View, offering a generous 657 sqft of luxurious comfort. Relax in the hot tub on your private balcony, while enjoying breathtaking views of the sea and pampering yourself with our deluxe amenities including a spa tub, minibar, and flat-screen TV.
Show 7 photos
Junior Suite Oceanfront, 2 Queen
2 Queen Size Beds
655 sqft
Ocean view
Hot tub
Spa tub
Private Bathroom
x4
More details
Experience the ultimate luxury with our Junior Suite - Oceanfront. This spacious suite offers breathtaking ocean views, a private balcony with a hot tub, and a relaxing spa tub. Enjoy the comfort of two Queen size beds, a flat-screen TV, and a minibar in this stylish and well-appointed suite.
Show 8 photos
Ocean Front Junior Suite, King, Oceanfront
1 King Size Bed
655 sqft
Spa tub
Balcony
Wifi
Air conditioning
x4
+
More details
1 King Bed
Show 8 photos
Swim Up Suite, Ocean View
1 King Size Bed
850 sqft
Spa tub
Balcony
Wifi
Swimming pool
x8
+
x5
More details
Ocean View Swim Up Suite King includes a king-size bed 150-183 width.
Show 7 photos
Presidential Suite
1 King Size Bed
1330 sqft
Spa tub
Private Bathroom
Balcony
Terrace
+
More details
1 King Bed
Show 6 photos
Junior Suite, Double
2 Double Beds
655 sqft
Ocean view
Spa tub
Private Bathroom
Balcony
x5
+
x3
More details
Junior Suite Double includes a double bed 131-150 width.
Show 7 photos
Junior Suite, King
1 King Size Bed
655 sqft
Spa tub
Private Bathroom
Balcony
Terrace
+
More details
1 King Bed
Show 7 photos
Junior Suite, Ocean View
2 Queen Size Beds
655 sqft
Ocean view
Hot tub
Spa tub
Private Bathroom
x5
+
x3
More details
Ocean View Junior Suite Double includes a double bed 131-150 width.
9
622 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇹🇹
Michael
8.2
August 2023
The entire hotel was very well presented with friendly staff and all round great service. The food service is upscale so be warned. The food was excellent overall. Great beach and splendid pool. Service was efficient and always with a smile. I like breakfast and dinner the most here. Entertainment in the evenings were awesome. Hotel and beach were picture perfect. The hammock in the room balcony is a welcomed touch.
Paying to use beach or pool cabanas is not cool when you thought you were at an all inclusive. Further not being able to book the use of these facilities with the "app" adds injury to insult. Some drinks were not up to mark- check the Johnny Walker Black out as it was watered down in the bottle...definitely the wrong colour and odour for authentic stuff. Upselling all services at a 5 diamond resort is a little odd I think. Finally, the Playa Collection thingy can really take away from your vacation. I suggest vacationers read their contracts very carefully if they decided to join that vacation club.
🇬🇧
Bruno
10
May 2023
The Hotel is perfectly situated in the Hotel Zone with many amenities nearby and some clubs at night, and also 20min from the airport. Now about the Hotel itself, we could'n have asked for more as it has 5 excellent restaurants with a mix of Mexican, Asian, Mediterranean and a buffet. Also, they have 2 main bars that stay open until late. Entertainment every night in the lobby with different shows and sometimes food and drinks while you enjoy it. During the day, at the pool and the beach, there are activities planned by the amazing entertainment team (some names as Gio, Brian, Sara, Nina as many more!) such as bingo, aqua fit, cycling, volleyball and pool parties! You also get drinks delivered to your cabanas or sunbath chairs by the waiters which is amazing! We would like to thank all the staff that were always there for us, helpful, polite, friendly and always with a smile and making conversation with us! Some names are Daniela, Janet, Fernando, Fabian. A big shout out to Samanta Sanchez that is the hostess of Spice and Bonnie from Asiana that had an amazing energy and always friendly towards us. Our concierge Rosa was always present for us, not only when she was there but many requests and questions we raised via Whatsapp were promptly responded by her and Paulina. The room was comfortable, great size and the view was breathtaking of the pool and the sea.
I didn't have enough holidays or money to stay longer!
🇨🇭
Violeta
8.2
January 2022
Beautiful building, amazing beach with turquoise water, large and clean and white sands that do not heat up, great entertainment, the tepanyaki Asiana resto was delicious and the Mexican ones Adelita & Marie Marie as well, next to being in a beautiful traditional house.
Beach with waves all the time, unfortunately you cannot swim in the ocean most of the time. The food in the buffet resto -Spice was really questionable: we had to send back 2x some meat from the grill (tasted and smelled like expired), we got food poisoning and skin spots after eating there. The other restos, as mentioned above were very good. Not enough “free” cabanas at the beach. The front row is full by 7AM. we got the private cabana for 49 dollars on 3 of the days, but they “forgot” to bring the sparkling wine on 2/3. They don’t forget to check if you paid for the cabana. Service on the beach is slow.
🇺🇸
Phillip
10
August 2023
The property was absolutely stunning. From the moment we walked in, the lobby captivated us, the room was cozy and spacious, and the pool and beach area was magnificent. The staff were extremely kind and attentive, and it was an extremely relaxing three days. It was also great that they had such fun activities planned such as ceramics and painting, entertainment provided in the evenings such as a circus show and Mexican dancing, as well as having a craft cocktail lounge for decadent cocktails for a night cap. I would definitely stay here again, and I am so happy I picked Hyatt Zilara, as I researched many options before choosing, and I know I made the right choice.
Everything overall was perfect! The staff went above and beyond to ensure we had a great time, and we definitely did. The only small thing is there were many cabanas that were not in use as they were for additional cost (closer to the pool bar), so that was a bit disappointing as they remained vacant, but then no one could use them unless they paid extra (so for the price we are already paying, that was a bit strange); however, we still had no issue selecting cabanas further down and we stayed in the pool most of the time anyway, so it was all right.
🇺🇸
Tonisha
10
April 2023
very nice staff very attentive great food !!
beds were two small they need Queen beds in the room not full size
🇺🇸
Tyler
10
December 2021
great food, friendly staff, no lines for drinks, beautiful room and view
40% of pool cabanas were empty all day everyday, when I asked I was told they have to be reserved. but by 2-3pm the hotel should stop charging $60 for the cabanas. The price should be halved once half the day is already gone. it was very annoying to be told me couldn’t sit on the cabana yet they would be empty all day.
🇺🇸
Marshall
8.2
August 2023
The staff was incredible; attentive, friendly, accommodating, and gracious. I also reserved a massage at the spa, and it was amazing. The view from the room was perfect, and everything was very clean.
The available information for all of the rules and inner workings of the hotel were scattered across multiple websites, and were often incomplete or contradictory. All in all, it didn't ruin anything, but it would've been nice to have that information before arriving so as to have a better understanding of what to expect. For example: restaurant hours, pool hours, alcohol that's included in the "all inclusive," what appropriate attire for each restaurant is (and what it means), etc.
🇬🇧
Carly
8.2
July 2023
The hotel was lovely, pools were lovely and the beach was also really nice, a bit of seaweed but they kept on top of it. Food was good and they were very generous with it… no restrictions which was nice. Was in a good location, close to bars etc if you want to leave and go out. Rooms were big and spacious and AC was good.
We got sick on the first night and spent the entire time feeling unwell. Not sure if it was food poisoning or a bug but It made the visit much less fun.
🇺🇸
Caroline
8.2
March 2023
The hotel is stunning. There are plenty of cabanas and places to sit by the beach, the food was really good, and the service was great. Everyone was super friendly and I really enjoyed my stay here.
I had issues with reception and Booking.com's communication - I had to add an additional person to my room and it was a mess. They told me the only way to change it was to contact Booking.com, so I did and got it squared away. Later, reception called me in my room and told me it would be an additional $300 than Booking.com had told me, and I had to go down and pay the difference. I called back Booking.com and they told me to talk to the resort, it was a total mess and I spent way too much time on the phone with Booking and sitting in reception re-explaining the issue to different people. It was frustrating that reception told me they had "no way" to modify my reservation on their end and it was all Booking.com, but then demanded I pay more than what Booking.com said.
🇬🇧
Vikki
10
July 2023
+ I've never felt so looked after - from the time we arrived, we were in 5* luxury, complete with regular cold flannels to refresh ourselves + Great food options breakfast lunch and dinner were all incredible + Wonderful staff - I wish I could remember all of their names but I'm writing this 2 months late (I do remember Alessandra the bellboy was great ) but they really were ALL absolutely fantastic + Rooms were large and well kept + Loved the mixology bar - the bartenders were so great, we got talking and made us very random cocktails from memory (including a hazelnut negroni)!
- Nothing I can point out that I didnt like - we loved our stay - Its worth pointing out you wont get an "authentic Mexican experience" here - but I dont think that's what Cancun is for!
Attractions
La Isla Shopping Village
0.8miMandala Cancun Nightclub
1.2miCancun Hotel Zone (Avenida Kukulkan)
1.3miJolly Roger Pirate Ship
2.7miCancun Scenic Tower (Torre Escénica)
2.8miCenote Nohoch Nah Chich
5.4miPalapas Park (Parque Las Palapas)
5.5miIsla Mujeres
6.5miKin Ha Water Park (Balneario Kin Ha)
6.7miVentura Park
7.6miPlaya Norte (North Beach)
9.7miXoximilco Cancun
10.8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
20.4miContoy Island (Isla Contoy)
26.6miSelvatica
26.6miAttractions
La Isla Shopping Village
0.8miMandala Cancun Nightclub
1.2miCancun Hotel Zone (Avenida Kukulkan)
1.3miJolly Roger Pirate Ship
2.7miCancun Scenic Tower (Torre Escénica)
2.8miCenote Nohoch Nah Chich
5.4miPalapas Park (Parque Las Palapas)
5.5miIsla Mujeres
6.5miKin Ha Water Park (Balneario Kin Ha)
6.7miVentura Park
7.6miPlaya Norte (North Beach)
9.7miXoximilco Cancun
10.8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
20.4miContoy Island (Isla Contoy)
26.6miSelvatica
26.6miAirports
Cancún International Airport
9.6miCozumel International Airport
43.2miCuisines
Location
Availability
Free parking
Restaurant
Private beach area
Outdoor swimming pool
Adults only
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Beach
Hot tub
Air conditioning
Tennis court
Bar
Sun deck
Tour desk
Terrace
Personal trainer
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Elevator
Bathtub
View
Free toiletries
Balcony
Activities
Aerobics
Beach
Darts
Game room
Golf course
Live music/Performance
Live sports events (broadcast)
Ping-pong
Pool table
Tennis court
Themed dinners
Tour or class about local culture
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Entertainment staff
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Adults only
Air conditioning
Chapel/Shrine
Designated smoking area
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Hypoallergenic
Laptop size safe
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
CD player
DVD player
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Video
Outdoors
Balcony
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
Safe
Safety features
First aid kits available
Services
Wake-up service
Spa
Beauty services
Fitness
Fitness center
Hot tub
Massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
View
Ocean view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Free public parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
JCB,
Mastercard,
American Express,
Cash only,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Hyatt Zilara Cancun - All Inclusive - Adults Only?
If you're staying at Hyatt Zilara Cancun - All Inclusive - Adults Only, the entry is set at 03:00 PM and exit is by 12:00 PM.
Does Hyatt Zilara Cancun - All Inclusive - Adults Only come with parking?
Yes, parking is available at the Hyatt Zilara Cancun. It is free, public parking located nearby, and no reservation is required.
How much does a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only cost?
Starting prices for Hyatt Zilara Cancun - All Inclusive - Adults Only are around $369. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
What are the room types available at Hyatt Zilara Cancun - All Inclusive - Adults Only?
The hotel offers various types of suites including the Junior King Suite - Oceanfront, Presidential Suite, King Suite with Ocean View - Swim Up, Junior Suite with Ocean View, Junior King Suite, Junior King Suite with Ocean View, Junior Suite with Double Bed, Luxury King Suite - Oceanfront, and Junior Suite - Oceanfront. All rooms are non-smoking and can accommodate either 2 adults or 4 adults. The room sizes range from 657 sqft to 1335 sqft, and the beds include either 1 King size bed, 2 Queen size beds, or 2 Double beds.
Where can guests find entertainment in Hyatt Zilara Cancun - All Inclusive - Adults Only?
At Hyatt Zilara Cancun, guests can make the most of their time by enjoying the various leisure amenities offered. They can relax on the private beach area, take a dip in the outdoor swimming pool, or indulge in a spa treatment. The hotel also features a spa tub, sauna, and hot tub/Jacuzzi for guests to unwind and rejuvenate. For those who enjoy sports, there is a tennis court and a golf course available.
In the evenings, guests can enjoy live music performances and entertainment. The hotel has a bar where guests can socialize and enjoy their favorite drinks. Fitness enthusiasts have access to a fitness center and can participate in aerobics, yoga classes, and other fitness activities.
The hotel offers a restaurant with international cuisine for guests to dine in. Overall, Hyatt Zilara Cancun provides a wide range of leisure amenities to ensure that guests have a delightful and memorable stay.
Does Hyatt Zilara Cancun - All Inclusive - Adults Only have a pool for guests?
The hotel has an outdoor pool available for guests. No other information about the pool, such as size or amenities, is provided.
Are there restaurants located within Hyatt Zilara Cancun - All Inclusive - Adults Only?
Yes, the Hyatt Zilara Cancun hotel does have restaurants on site. However, the specific restaurant names and the cuisines they offer are not provided in the data.
What methods of payment does Hyatt Zilara Cancun - All Inclusive - Adults Only accept?
Hyatt Zilara Cancun - All Inclusive - Adults Only accepts various payment methods, including American Express, Visa, JCB, Mastercard, and UnionPay. Cash payments are also accepted.
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