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7.2

1,384 reviews

The Pyramid Cancun - All Inclusive

The Pyramid Cancun - All Inclusive

Blvd. Kukulcán Km 16.5, Lote 45, 46 Y 47 Zona Hotelera, Cancun, 77500, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

The Pyramid Cancun - All Inclusive

Welcome to The Pyramid Cancun - All Inclusive, a luxurious 5-star resort located in the vibrant city of Cancún, Mexico. Situated on Blvd. Kulculcan Km 16.5, this beachfront hotel offers breathtaking ocean and lake views that will leave you in awe. With its prime location just 7mi from the city center, you can easily explore the local attractions and immerse yourself in the vibrant culture of Quintana Roo.

This all-inclusive resort provides top-notch amenities to ensure a memorable stay. Start your day off right with a delicious breakfast, included in the price. Indulge in relaxation at the spa and wellness facility, or take a dip in the outdoor swimming pool. Enjoy a wide range of water sports activities right at your doorstep and witness the stunning sunsets from the private beach area. The Pyramid Cancun also offers a fitness center, tennis court, and a kids' club to keep everyone entertained.

With over 1384 reviews, this resort has garnered a reputation for excellence among travelers. Guests praise the attentive 24-hour front desk, the abundance of amenities, and the breathtaking views. Whether you're looking for a family-friendly retreat or a romantic getaway, The Pyramid Cancun - All Inclusive is the perfect destination for an unforgettable vacation. Prices start from just $197, so don't miss out on this incredible opportunity.

When it comes to relaxation and fun under the sun, The Pyramid Cancun - All Inclusive has got you covered. With not just one, but two outdoor pools, you'll have plenty of space to take a dip and cool off during your stay. Pool 1 is exclusively for adults, ensuring a tranquil and peaceful atmosphere, while the second pool is open to guests of all ages. Lounge by the poolside and soak up the warm Mexican sun, or take a refreshing swim in the crystal-clear waters. With these pools, you'll have the perfect spot to unwind and enjoy your vacation.

When it's time to tantalize your taste buds, The Pyramid Cancun - All Inclusive offers a wide range of culinary experiences. From romantic dinners at the Benazuza Techno emotional restaurant to modern and innovative dishes at The White Box Gastrobar, there's a restaurant to suit every palate. For those craving seafood and grilled specialties, the Careyes Grill and Seafood restaurant is the place to go. Families will find a variety of delicious options at the Market Place Food Hall and Bites Gourmet, while seafood lovers can indulge in the flavors of the ocean at The Pyramid Beach Club and Sian Kaan Beach Club. With options ranging from Italian to Japanese fusion, there's something to satisfy every craving.

At The Pyramid Cancun - All Inclusive, you don't have to worry about payment methods. Cash is accepted, and they also accept major credit cards like American Express, Visa, and Mastercard. So whether you prefer to pay in cash or use your credit card, you have the flexibility to do so.

With its stunning pools, diverse dining options, and convenient payment options, The Pyramid Cancun - All Inclusive is the ultimate destination for a memorable vacation. Book your stay today and experience the luxury and convenience this 5-star resort has to offer. Don't miss out on the opportunity to create lifelong memories in the beautiful city of Cancún.

Closest airports

Cancún International Airport

9.6mi

Cozumel International Airport

43.1mi

Most popular amenities

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Beach

Air conditioning

Tennis court

Bar

Tour desk

24-hour front desk

Ocean view

Lake view

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Playground

Garden

Free toiletries

Balcony

Rooms

Show 4 photos

Standard, King/2 Double, Pyramids View

1 King Size Bed

2 Double Beds

Free wifi

Minibar

Flat-screen TV

Tea/Coffee maker

x3

+

More details

View: Run of house

Max Occupancy: 4 total (3adults, 2 children)

Bedding:

  • 1 king bed or 2 double beds
  • Rollaway beds and cribs on request (subject to availability)

Amenities:

  • Balcony
  • Air conditioning
  • Private check-in and checkout
  • Express check-in and checkout
  • Early check-in and late checkout (subject to availability)
  • WiFi (one code per guest)
  • USB ports
  • Room safe
  • Minibar stocked upon arrival (bottled water, beer, sodas, snacks)
  • 24-hour room service
  • Robes and slippers
  • HD flat screen TV
  • Coffee maker
  • Bath amenities
  • Hair dryer
  • Iron and ironing board
  • Oasis tablet or console with radio alarm clock

Beach towels

Show 4 photos

Standard, King/2 Double

1 King Size Bed

2 Double Beds

Balcony

Flat-screen TV

x4

More details

All rooms and suites are located within the beachfront building or the Palmar Building and have a terrace or balcony with obscured views of the ocean, garden or sunset. Each well appointed guest room has air-conditioning, private bath with shower-tub combo, a king-size bed or two double beds, TV with cable, direct-dial telephone ($), safe-deposit box ($),Wi-Fi ($), hair dryer and bath amenities.

Please Note: Up to 2 Children under 13 years of age stay for FREE with 2 accompanying adults. One Adult staying with one child pays double rate. Child Fees are due at check in and will have to be paid directly to the hotel.

Show 4 photos

Standard, Pyramids View

1 Double Bed

Balcony

Wifi

+

More details

Total comfort, amenities and wide spaces, all this defines our charming Pyramid Standard rooms, where you can replenish the energy of a day full of fun. Every stay in Cancun should be complemented by a rest space that gives you peace and tranquility, and prepares you for your next adventure in paradise.

Pyramid  Oceanfront Room in The Pyramid Cancun - All Inclusive

Show 4 photos

Standard, King, Pyramids View, Oceanfront

1 King Size Bed

375 sqft

Ocean view

Private Bathroom

Balcony

Minibar

x3

+

x4

More details

Experience the perfect beach getaway in our Pyramid Oceanfront Suite, boasting stunning ocean views from your private balcony and an array of modern conveniences including a minibar, flat-screen TV, and air conditioning. With ample space to accommodate 2 adults and 2 children, you can relax and unwind in the comfort of a king-size bed, feeling rejuvenated by the fresh ocean breeze.

Pyramid Standard Room in The Pyramid Cancun - All Inclusive

Show 4 photos

Standard, 2 Double/King, Pyramids View

2 Double Beds

1 King Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

x3

+

More details

Experience comfort and luxury in our Pyramid Standard Room, with 377 sqft of space, a stunning garden view from your private balcony, and a range of amenities including a minibar, flat-screen TV, and air conditioning. With 2 double beds and 1 king size bed, our room can accommodate up to 3 adults and 2 children for a memorable stay.

Pyramid Junior Suite in The Pyramid Cancun - All Inclusive

Show 3 photos

Junior Suite, Pyramids View

1 Queen Size Bed

375 sqft

Lake view

Private Bathroom

Balcony

Minibar

+

More details

Experience luxury and relaxation in our Pyramid Junior Suite, featuring a spacious 377 sqft room with a stunning lake view from your private balcony, a comfortable queen size bed, and a range of amenities like a minibar, flat-screen TV, and air conditioning to ensure a comfortable stay.

Pyramid Master Suite in The Pyramid Cancun - All Inclusive

Show 3 photos

Master Suite, Pyramids View

1 King Size Bed

690 sqft

Lake view

Private Bathroom

Balcony

Minibar

+

More details

Welcome to our luxurious Pyramid Master Suite, offering stunning lake views from your private balcony. Rest peacefully on the spacious king size bed, enjoy the convenience of a private bathroom, and indulge in the comforts of a minibar and flat-screen TV, all within a generous 689 sqft.

Standard, King/2 Double, Garden View

1 King Size Bed

2 Double Beds

Balcony

Flat-screen TV

x4

More details

All rooms and suites are located within the beachfront building or the Palmar Building and have a terrace or balcony with views of the gardens and/or endless pool. Each well appointed guest room has air-conditioning, private bath with shower-tub combo, a king-size bed or two double beds, TV with cable, direct-dial telephone ($), safe-deposit box ($),Wi-Fi ($), hair dryer and bath amenities.

Please Note: Up to 2 Children under 13 years of age stay for FREE with 2 accompanying adults. One Adult staying with one child pays double rate. Child Fees are due at check in and will have to be paid directly to the hotel.

Standard, King/2 Double, Ocean View

1 King Size Bed

2 Double Beds

Balcony

Flat-screen TV

x4

More details

All rooms and suites are located within the beachfront building or the Palmar Building and have a terrace or balcony with splendid views of the Caribbean ocean. Each well appointed guest room has air-conditioning, private bath with shower-tub combo, a king-size bed or two double beds, TV with cable, direct-dial telephone ($), safe-deposit box ($),Wi-Fi ($), hair dryer and bath amenities.

Please Note: Up to 2 Children under 13 years of age stay for FREE with 2 accompanying adults. One Adult staying with one child pays double rate. Child Fees are due at check in and will have to be paid directly to the hotel.

Show 5 photos

Master Suite, Single Use

1 King Size Bed

Minibar

x8

+

x5

More details

SIAN KAAN MASTER SUITE 1 ADULT includes a king-size bed 150-183 width.

Sian Kaan Standard - Adults Only in The Pyramid Cancun - All Inclusive

Show 4 photos

Standard, King

1 King Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

x4

+

x3

More details

SIAN KAAN STANDARD includes a king-size bed 150-183 width.

Show 4 photos

Standard, King, Pyramids View

1 King Size Bed

Minibar

x3

+

x4

More details

PYRAMID STANDARD includes a king-size bed 150-183 width.

Guest reviews

7.2

1,384 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Amber

8.2

August 2023

It was overall nice and relaxing . it was all awesomeness!! I loved it wish I had more time to see everything. Their is ally to see not enough time lol maybe next time .

It was nice and luxurious. But when we ask for room service specifically house keeping to replace our sheets they gave us the same frecken sheets that’s just nasty. I was upset but it’s ok it was on our last day. They just should know better

🇺🇸

Jason

8.2

March 2022

it offered a lot and really didn’t need to go anywhere! So pretty!!

it needed better food and when we had a problem no one really did anything about it. example we had two decks and someone took one of our two chairs and we complained and nothing was done. also our room wasn’t stocked each day. one day no coffee one day no towels and so on.

🇨🇦

Mabinty

10

July 2023

The hotel was nice, and I chose to stay here as I wanted a change from another location. The check-in process was fast since I had a VIP booking. The resort was well-maintained, and I felt really safe during my stay. There were so many food options available, especially high-end seafood and wine, which was really nice. Approximately 95 percent of the staff were friendly and accommodating. The resort was very clean and peaceful, despite its large size. There were plenty of pools available to accommodate the guests. The drinks served were also good overall it was sn amazing experience.

I had only one bad experience with the security at the sports bar. The bar was shut down an hour earlier than expected, and he was very rude to us, refusing to let us in. Additionally, I had hoped for a special birthday gesture in my room as I had notified the property about it, but unfortunately, I didn't receive it.

🇦🇺

Michael

8.2

April 2023

we had a black wristband which gave us access to everything expect a few paid for options. all the food offerings were great. Whitebox was the best for food and cocktails with super friendly staff. pool party each day and entertainment every night. we left the complex a couple of times to party into the night but overall was good. entertainers were very good too!

rooms are a little dated but any problems were fixed pretty fast. (our shower was abit weak in pressure) drinks outside of the restaurants were abit like paint stripper for spirits and no wine options but navigated around it.

🇩🇪

Larissa

8.2

December 2021

one had everything of anything.. many restaurants, many, bars.. especially the beach is incredible..

it already is an old hotel which needs to be redone in some parts.. we had some problems when we arrived since we’ve booked on booking.com a room with sea view and the hotel gave us a room with lagoon view. it took 2 days to give us the right room we’ve paid for. In the end they gave us the right room, but they wouldn’t take responsibility for giving us a refund for the 2 days we actually haven’t had what we’ve paid. neither did booking.

🇺🇸

Linda

8.2

February 2023

has a lot to do

the food at the marketplace had dinner reservations at the Bahia steakhouse and the waiter didn’t provide good service. i would ask him questions about the food and he would reply with what ever it says on the menu. That did not help with knowing what to order. we know there was dessert and he saw we finished eating and not once did he ever come baby to offer us dessert. the bar at the pool should stay open a little later.

🇺🇸

Nika

10

January 2023

I liked everything! The property looks exactly like on the pictures. I lived in the main building. It’s very beautiful. The view from the windows is beautiful on all sides. The staff is super friendly and always helpful. The restaurants are delicious and there’s a huge variety of them and food is available all the time non stop in various places. And I would say that some dishes there are the best I’ve ever tried. And all of these was included in my stay, I had a black bracelet. I never had to pay for anything in the hotel area.

🇬🇧

Grace

8.2

December 2022

The grounds of the hotel are beautiful. The Pyramid restaurant and entertainment areas are great. Great location, beach is nice. There's app that's great to speak to the concierge and check what shows are happening etc

Difficult to get restaurant reservation because it's either fully booked or you have to physically go and queue for 30mins to hour on the day. The food was quite average, found myself eating lots of chips. I arrived in the evening and went to a buffet with 1hr left till closing time and there was no sides to eat the food with and the staff were not helpful.

🇨🇷

Andrea

8.2

July 2023

The view from the room, the experience at benazuza restaurant and the service provided from the staff at cacao restaurant!

That even that we pay “vip” the team never let us know that we have an area for us to do the checkin and checkout. The staff never refill the shampoo and hair conditioner plus water for us during the 4 days that we were there. It was requested several times but unfortunately, never were provided.

🇺🇸

Jack

8.2

July 2022

Pools and grounds were very clean and well kept! Staff and service were excellent and helpful. Signed up for two day trips through the hotel and were a good value! Recommend taking the Isla Mujeres catamaran trip, it was the highlight of our vacation.

Coffee bars didn't open till seven a.m., and they ran out of ice cream at the creamery too early in the evening.

Points of Interest Around The Pyramid Cancun - All Inclusive

Attractions

La Isla Shopping Village

0.7mi

Cancun Hotel Zone (Avenida Kukulkan)

1.2mi

Mandala Cancun Nightclub

1.2mi

Jolly Roger Pirate Ship

2.7mi

Cancun Scenic Tower (Torre Escénica)

2.8mi

Cenote Nohoch Nah Chich

5.4mi

Palapas Park (Parque Las Palapas)

5.6mi

Isla Mujeres

6.6mi

Kin Ha Water Park (Balneario Kin Ha)

6.8mi

Ventura Park

7.5mi

Playa Norte (North Beach)

9.8mi

Xoximilco Cancun

10.7mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

20.3mi

Selvatica

26.5mi

Contoy Island (Isla Contoy)

26.6mi

Restaurants

Benazuza Techno emotional - Adults Only

Cuisines

  • Mexican

Ambiances

  • Romantic

The White Box Gastrobar

Cuisines

  • Mediterranean

Ambiances

  • Modern

Careyes Grill and Seafood

Cuisines

  • Seafood
  • GrillBbq

Market Place Food Hall and Bites Gourmet

Cuisines

  • International
  • GrillBbq

Ambiances

  • Family Friendly

The Pyramid Beach Club

Cuisines

  • Seafood

Sian Kaan Beach Club

Cuisines

  • Seafood

Makitaco Maxican Japanese Fusion

Cuisines

  • Japanese
  • Mexican

Dos Lunas Italian Restaurant

Cuisines

  • Italian

Bahia Steak House

Cuisines

  • Steakhouse
  • GrillBbq

Hacienda Sarape Mexican Restaurant

Cuisines

  • Mexican

Tunkul Food Hall

Cuisines

  • American
  • Mexican
  • Asian

IL Forno Dos Lunas Pizza and Pasta

Cuisines

  • Pizza

La Placita Fast food

Cuisines

  • Mexican

Cocoa Grill and Seafood - Adults Only

Cuisines

  • Cajun & Creole
  • Sushi

Cocoa Hippie Chic Grill, sushi and wraps

Cuisines

  • Sushi
  • GrillBbq

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of The Pyramid Cancun - All Inclusive

Spa/Wellness packages

Kids' club

Snorkeling

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free wifi

Room service

Fitness center

Steam room

Beach

Air conditioning

Tennis court

Bar

Tour desk

24-hour front desk

Ocean view

Lake view

Beach umbrellas

Beach chairs/Loungers

Garden view

Elevator

Playground

Garden

Free toiletries

Balcony

Stay rules - The Pyramid Cancun - All Inclusive

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Pyramid Cancun - All Inclusive

What are the check-in and check-out times at The Pyramid Cancun - All Inclusive?

At The Pyramid Cancun - All Inclusive, we have arranged the check-in post 03:00 PM and the room should be vacated by 12:00 PM.

Is there parking at The Pyramid Cancun - All Inclusive?

Yes, there is parking available at The Pyramid Cancun - All Inclusive hotel. The parking is on site and it is public parking. However, it is important to note that parking reservation is not possible. Additionally, there is a fee of $10 per day for parking.

How much does a stay at The Pyramid Cancun - All Inclusive cost?

The Pyramid Cancun - All Inclusive has a starting price of $197 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

What types of rooms does The Pyramid Cancun - All Inclusive offer?

The hotel offers a variety of room types including suites and double rooms. Occupancy ranges from 2 adults only to 3 adults and 2 children. Smoking is not allowed in any of the rooms. Bed sizes vary with options including queen, king, and double beds. Room sizes range from 377 sqft to 883 sqft.

Where can guests find entertainment in The Pyramid Cancun - All Inclusive?

At The Pyramid Cancun - All Inclusive, guests have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with spa/wellness packages, a steam room, and spa facilities. They can also spend their time on the private beach or at the outdoor swimming pool, which is available for adults only.

For those looking for active leisure activities, the hotel offers water sports facilities on-site, a tennis court, and fitness classes such as aerobics and yoga. Guests can also engage in recreational activities including snorkeling, ping-pong, and pool table.

The hotel has a range of dining options to suit different tastes and ambiances. There are restaurants that offer Mexican, Mediterranean, Seafood, International, Japanese, Italian, Steakhouse, CajunCreole, and Sushi cuisines.

Overall, guests can make the most of their time at the hotel by indulging in various leisure amenities and enjoying the diverse dining options.

Is there a swimming pool at The Pyramid Cancun - All Inclusive?

The hotel has one pool available. It is an outdoor pool that is open all season. There is an age restriction, and it is for adults only.

Does The Pyramid Cancun - All Inclusive feature its own restaurants?

Yes, the hotel has several restaurants on site. Some of the available options include Benazuza Techno emotional - Adults Only (Mexican cuisine), The White Box Gastrobar (Mediterranean cuisine), Careyes Grill and Seafood (Seafood, GrillBbq), and Market Place Food Hall and Bites Gourmet (International, GrillBbq).

Are both cash and credit cards valid payment options at The Pyramid Cancun - All Inclusive?

Yes, both cash and credit cards are valid payment options at The Pyramid Cancun - All Inclusive.