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$590Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Cancun, 77500, QR, Mexico
Reservations:
+1-833-728-2041135 reviews
1/128
Water park
Private pool
Spa/Wellness packages
Kids' club
Restaurant
Private beach area
Outdoor swimming pool
Kids' pool
Welcome to Moon Palace The Grand Cancun All Inclusive, a lavish resort where luxury and adventure collide! Nestled along the stunning Riviera Maya, just 12.9mi from Cancun's vibrant city center, this five-star gem sets the stage for unforgettable memories. With prices starting from $590, your dream vacation is within reach. Imagine waking up to a delicious complimentary breakfast every morning, and let the day's escapades unfold from there!
Dive into excitement with the resort's impressive amenities. Splash around in the free water park, relax at the outdoor swimming pool or private beach, and indulge in rejuvenating spa/wellness packages. Little ones will thrive at the free kids' club, while adults can hit the fitness center or enjoy water sports (extra charges apply). For evening entertainment, tune into live music performances. And when hunger strikes, savor delectable meals from the on-site restaurant or order room service for a cozy night in.
With a staggering 135 reviews raving about the hospitality and experience, it's no wonder guests feel right at home in this tropical paradise. Enjoy the lush garden views from your balcony, and take advantage of amenities like mini-golf, a sauna, and a hot tub. Whether you're planning a family getaway or a romantic retreat, Moon Palace The Grand Cancun promises to deliver a magical escape in one of Mexico's most beautiful destinations!
Prepare your senses for a culinary journey that will elevate your stay at Moon Palace The Grand Cancun! With a plethora of dining options, you'll never run out of delicious bites or satisfying sips. Whether you crave international delicacies at The Grand Buffet or want to savor romantic evenings over exquisite French cuisine at Le Château, there's something to tickle everyone's palate. Feeling adventurous? Try the tantalizing tastes of Asian cuisine at Jade or enjoy a festive feast at Casa Mia, featuring classic Mexican fare. Each restaurant not only serves up fantastic food but also offers distinctive ambiances that can cater to family outings or intimate dinners.
When the sun sets, the fun continues! Explore the nightlife at the unique adults-only venues such as the lively Unique Night Club or the sultry Kassettes Karaoke Bar. Enjoy a nightcap at the Lobby Bar or let loose with friends in the exquisite Library - Speak Easy Bar. As your day winds down, reflect on your adventures over a drink, perhaps while engaging in a friendly bowling match at The Ninth Pin Bowling and Snack Bar. The evenings blossom with entertaining options, ensuring your stay is simply unforgettable!
Looking for a splash of thrill? Dive into the resort's array of heated pools where adult-only spaces offer tranquillity and unmatched views, while the all-ages rooftop pool invites everyone to take a dip for fun in the sun! With ample space to lounge, mingle, or catch some rays, your sunny escape at Moon Palace The Grand Cancun has everything you need to unwind and recharge. Whether it's poolside cocktails or lounging in lush gardens, every moment is an invitation to bask in the pleasures of paradise!
Closest airports
Cancún International Airport
4.5miCozumel International Airport
33.3miWater park
Private pool
Spa/Wellness packages
Kids' club
Restaurant
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Steam room
Beach
Air conditioning
Hot tub
Tennis court
Bar
Sun deck
Tour desk
Parking On Site
Mini golf
Terrace
Personal trainer
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenette
Garden view
Elevator
Playground
Kids' meals
Garden
Free toiletries
Balcony
View
Soundproof
Bathtub
Show 6 photos
Grand Aqua Presidential Suite
2 Double Beds
1 King Size Bed
1625 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Grand Aqua Presidential Suite is 1625 square feet and includes either 2 double beds 131-150 width or a king-size bed 150-183 width plus balcony, satellite tv , cable tv, hairdryer, ironing set, and bathrobes and is Wheelchair-accessible.
Show 6 photos
Grand Swim Up Presidential Suite
1 King Size Bed
2 Double Beds
1625 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Grand Swim Up Presidential Suite is 1625 square feet and includes either a king-size bed 150-183 width or 2 double beds 131-150 width plus balcony, satellite tv , cable tv, hairdryer, ironing set, and bathrobes and is Wheelchair-accessible.
Show 6 photos
Grand Presidential Suite
1 King Size Bed
2 Double Beds
230 sqft
Hot tub
Kitchen
Private Bathroom
Kitchenette
+
x5
More details
Indulge in luxury in our Grand Presidential Suite, a spacious 2454 sqft retreat with a King bed, hot tub, and stunning views. Perfect for 6 adults and 5 children, enjoy air conditioning, a kitchen, and a private balcony.
Show 6 photos
Grand Governor Suite, King
1 King Size Bed
150 sqft
Hot tub
Private Bathroom
Balcony
Bathtub
More details
Indulge in luxury at our Grand Governor Suite featuring a king-size bed, hot tub, and a private balcony with stunning views. The 1625 sqft suite is perfect for a romantic getaway for two.
Show 5 photos
Grand Swim Up Suite
1 Double Bed
420 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x4
+
x3
More details
Grand Swim Up Suite is 420 square feet and includes a double bed 131-150 width plus balcony, satellite tv , cable tv, hairdryer, tea and coffee making facilities , ironing set, bathrobes, and slippers and is Wheelchair-accessible.
Show 5 photos
Swim Suite
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, and juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View Resort View (specific type of view not Guaranteed). DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Exclusive Beach Bag (one per room/per stay). Umbrella. Max Occupancy: 4 guests, including children ages 4 - 17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.
Show 5 photos
Grand Family Suite
1 King Size Bed
2 Double Beds
1 Twin Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Garden view and resort view
connecting rooms with two double beds
via Google Chromecast®
selection of Xbox Games upon request
and robes
*6 guests, including children ages 4 -17.
**Subject to availability and change at any time.
Available view is not guaranteed.
Show 5 photos
Swim Up Suite
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, and juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View Resort View (specific type of view not Guaranteed). DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Exclusive Beach Bag (one per room/per stay). Umbrella. Max Occupancy: 4 guests, including children ages 4 - 17. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.
Show 4 photos
Grand Swim Up Suite, Garden View
1 King Size Bed
850 sqft
Private pool
Hot tub
Private Bathroom
Bathtub
+
More details
Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tile/marble floor.
Show 4 photos
Grand Swim Up Suite, King, Garden View
1 King Size Bed
850 sqft
Private pool
Hot tub
Private Bathroom
Bathtub
x4
+
x3
More details
Indulge in luxury with our Grand Swim Up Suite offering a private pool, hot tub, and lush garden views. Unwind in 850 sqft of space with a king-size bed, perfect for 4 adults and 3 children.
Show 4 photos
Grand Family Suite, Garden View
2 Double Beds
1 King Size Bed
1660 sqft
Hot tub
Garden view
Private Bathroom
Balcony
+
x5
More details
Garden view and resort view
connecting rooms with two double beds
via Google Chromecast®
selection of Xbox Games upon request
and robes
*6 guests, including children ages 4 -17.
**Subject to availability and change at any time.
Available view is not guaranteed.
Show 3 photos
Grand Governor, King
1 King Size Bed
1625 sqft
Balcony
Minibar
Flat-screen TV
Wheelchair accessible
x8
+
x5
More details
Grand Governor is 1625 square feet and includes a king-size bed 150-183 width plus balcony, satellite tv , cable tv, hairdryer, ironing set, and bathrobes and is Wheelchair-accessible.
7.9
135 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇪
Wendy
8.2
September 2023
Very convenient for family with kids adults are fun too there are karaoke bar Library lounge also club
Book an excursion, their staff, speaking very little English, telling you to go to the bus stop somehow because of the misunderstanding we were five minutes late to the bus , they left us , but the hotel blamed us for being late , WE Didn’t LATE!!!! Instead of offer us for a taxi to the docks, the manager told us we had to pay and it’s cost $50usd , 😳😳😳 we kept telling them that you guys the ones told us the wrong way .!!! They have to pay for taxi for us instead.!!! He said NO 🤬🤬🤬 .MIGUEL that is the manager name .! We will not booked any excursions through the hotel anymore.!!! For what they did . Is the principal!!!
🇬🇧
Sophie
9.1
October 2023
The facilities were amazing f we had a great time relaxing and doing the activities. The shuttles were amazing.
Our tv didn’t work and when fixed still didn’t work which was a shame. House keeping knocked on the door anytime from around 7am which was very early. There was food all outside the rooms in the mornings. The prices on site for essentials were excessive - after sun 28$
🇪🇸
Cherise
8.2
August 2023
Property was very large but had everything for everyone. Great variety of restaurants to choose from. Resort was busy but with so much space you couldn’t tell how busy it was. Gym was large and had everything.
Cockroaches in rooms (not ours but my mother and brother had them). Food wasn’t the best but good. People saved pool chairs but never showed up. No floaties available for lazy river.
🇺🇸
Jamie
10
January 2024
Loved all the restaurants and the kids activities were fantastic! The nightly shows were very entertaining. Perfect place for the whole family!
How crowded it was, we went during Christmas time.
🇨🇦
Federico
10
January 2024
Never a dull moment for the kids, so many different activities available to keep them busy.
Services did take a little time to get, lineups for restaurants were infinite , I was there throughout the holiday but they should manage dinner hours more efficiently.
🇲🇽
Hisao
9.1
July 2023
Facilities that children can enjoy are substantial. The food is of high quality and very tasty. The grounds are spacious and spacious. The area of the site can be comfortably moved by golf cart transportation.
Restaurants other than buffets are very slow to bring food.
🇬🇧
Jenni
10
November 2022
the gym, room was amazing. great location and loved the walk to coffee shop each morning. oh and pool water activities and beach volleyball
nothing
🇨🇦
Steven
10
February 2024
Breakfast buffet was outstanding. I went to Caribeaner. I also love the lap pool and The Grille.
My air conditioning broke, but it got fixed.
🇺🇸
Kureya
9.1
March 2023
big, lots of things to do, the Library bar was great, Yair, one of the bartenders, was the highlight of my trip.
when JC switched to operating out of Carribeño, the food suddenly lowered in standards. Pichana was tough and not cooked how I asked even when sent back.
🇦🇺
Zane
9.1
December 2023
This place is massive. Lots to do and see
The beach is not the greatest. Room service was a little bit inconsistent
Attractions
Xoximilco Cancun
2.1miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
8.9miLa Isla Shopping Village
9.4miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.3miCancun Scenic Tower (Torre Escénica)
11miCenote Nohoch Nah Chich
11miJolly Roger Pirate Ship
11.1miPalapas Park (Parque Las Palapas)
12.2miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.3miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAttractions
Xoximilco Cancun
2.1miVentura Park
2.7miCancun Hotel Zone (Avenida Kukulkan)
8.9miLa Isla Shopping Village
9.4miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
10.3miCancun Scenic Tower (Torre Escénica)
11miCenote Nohoch Nah Chich
11miJolly Roger Pirate Ship
11.1miPalapas Park (Parque Las Palapas)
12.2miKin Ha Water Park (Balneario Kin Ha)
16.9miSelvatica
17.7mi3D Museum of Wonders
28.6miCenote Chaak Tun
29.3miFundadores Park (El Zócalo)
29.4miCoCo Bongo Playa del Carmen
29.4miAirports
Cancún International Airport
4.5miCozumel International Airport
33.3miTHE GRAND BUFFET
Cuisines
Ambiances
JADE
Cuisines
Ambiances
LE CHÂTEAU (Adults Only)
Cuisines
Ambiances
TAVOLA
Cuisines
Ambiances
HABIBI (Lebanese Cuisine)
Ambiances
JC STEAKHOUSE
Cuisines
Ambiances
CUSCO
Cuisines
Ambiances
CARIBEÑO
Cuisines
Ambiances
CASA MIA
Cuisines
Ambiances
LA CANTINA
Cuisines
Ambiances
LOS TACOS-SNACK
Cuisines
Ambiances
SNACK SELVA
Ambiances
SNACK WATER PARK
Cuisines
Ambiances
THE GRILL
Cuisines
Ambiances
UNIQUE BAR AND SNACKS ADULTS POOL
Ambiances
TAPAS AND VINO
Cuisines
Ambiances
BOULANGERIE (Crepes, Ice Cream, Paninis and Snack Service)
Ambiances
BEACH CLUB - SNACK AND BAR
Ambiances
LOBBY BAR
Ambiances
THE LIBRARY - SPEAK EASY BAR (Adults Only)
Ambiances
WIRED LOUNGE - KIDS AND TEENS
Ambiances
UNIQUE NIGTH CLUB (Adults Only)
Ambiances
THE NINTH PIN BOWLING AND SNACK BAR
Ambiances
CIRCUS (Kids Food)
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Water park
Private pool
Spa/Wellness packages
Kids' club
Restaurant
Private beach area
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Steam room
Beach
Air conditioning
Hot tub
Tennis court
Bar
Sun deck
Tour desk
Parking On Site
Mini golf
Terrace
Personal trainer
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Kitchenette
Garden view
Elevator
Playground
Kids' meals
Garden
Free toiletries
Balcony
View
Soundproof
Bathtub
Activities
Beach
Bicycle rental
Bowling
Cycling
Diving
Fishing
Game room
Golf course
Happy hour
Horseback riding
Live music/Performance
Live sports events (broadcast)
Mini golf
Nightclub/DJ
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Tour or class about local culture
Water park
Water sports facilities on site
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Chapel/Shrine
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Non-smoking rooms
Room service
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Kitchen
Kitchenette
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Private beach area
Private pool
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Hair coloring
Hair treatments
Haircut
Hairstyling
Hot tub
Kids' pool
Locker rooms
Makeup services
Manicure
Massage
Massage chair
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waterslide
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
Garden view
Pool view
View
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
Is free parking available at Moon Palace The Grand Cancun All Inclusive?
Yes, Moon Palace The Grand Cancun All Inclusive provides free private on-site parking for its guests without the need for reservations.
What's the nightly rate at Moon Palace The Grand Cancun All Inclusive?
Starting rates at Moon Palace The Grand Cancun All Inclusive begin from $590. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What are the room types available at Moon Palace The Grand Cancun All Inclusive?
Rooms at the Moon Palace The Grand Cancun All Inclusive hotel include Grand Deluxe Garden View Double room (829 sqft, 4 adults, 3 children), Grand Presidential Suite (2454 sqft, 6 adults, 5 children), Grand Swim Up Suite Garden View (850 sqft, 4 adults, 3 children), Grand Honeymoon Suite - King Size Bed (829 sqft, 2 adults), Grand Governor Suite - King Size Bed (1625 sqft, 2 adults), and Grand Family Suite Garden View (1658 sqft, 6 adults, 5 children). Smoking is not allowed in any of these rooms. Bed sizes vary from King size to Double beds.
Which amenities can guests enjoy at Moon Palace The Grand Cancun All Inclusive?
Guests at Moon Palace The Grand Cancun All Inclusive can spend their time enjoying a variety of leisure amenities. They can visit the water park, relax at the private pool, or indulge in spa and wellness packages. For dining options, there are multiple restaurants on-site offering a range of cuisines from International and Asian to French and Mexican. The hotel also features outdoor swimming pools, including several heated adult-only pools with views, providing a great spot to unwind. The waterslide, steam room, sauna, and hot tub/Jacuzzi are perfect for those seeking relaxation. Additionally, guests can enjoy the private beach area, golf course, tennis court, and water sports facilities available on-site. The hotel also offers live music, kids' club, and various bars for entertainment and relaxation.
Can guests use a pool at Moon Palace The Grand Cancun All Inclusive?
The hotel offers a variety of pools, with features such as being heated, rooftop, and with a view. Most pools are for adults only, while one pool is available for all ages. These pools are all outdoor and available throughout the year.
Is there an in-house restaurant at Moon Palace The Grand Cancun All Inclusive?
The hotel offers multiple on-site restaurants with a variety of cuisines, including International, Asian, French, Italian, Lebanese, Steakhouse, Peruvian, Caribbean, Mexican, Argentinian, Spanish, and more. Additionally, there are bars and snack options available for guests, including a speak-easy bar and karaoke bar, catering to both adults and families. The dining options range from family-friendly to adults-only establishments.
Are both cash and credit cards valid payment options at Moon Palace The Grand Cancun All Inclusive?
Yes, both cash and credit cards are valid payment options at Moon Palace The Grand Cancun All Inclusive. Cash is accepted as well as major credit cards including Mastercard, American Express, and Visa. So, you can pay with cash at the resort.
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