117 reviews
From
$475Boulevard Kukulcan, Km. 20, Cancun, 77500, QR, Mexico
117 reviews
1/43
From
$475Spa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Steam room
Welcome to Sun Palace - All Inclusive Adults Only, a luxurious 5-star resort located in Cancún, Mexico. Situated on Boulevard Kukulcan Km 20 in the Hotel Zone, this beachfront hotel offers guests a stunning private beach area and beautiful ocean views. With its array of amenities and exclusive adults-only atmosphere, Sun Palace is the perfect destination for a relaxing and memorable getaway.
The resort features a variety of amenities to enhance your stay. Enjoy a refreshing swim in the outdoor swimming pool, unwind in the spa and steam room, or soak in the hot tub while taking in the breathtaking ocean vistas. Stay active at the fitness center and take advantage of the beach umbrellas and chairs for some quality relaxation time. With 117 reviews, Sun Palace is highly praised by previous guests for its exceptional service and luxurious accommodations.
Rooms at Sun Palace are appointed with premium features and modern comforts, including private balconies, spacious bathrooms with bathtubs and free toiletries, and stunning ocean views. Indulge in delicious meals and drinks at the on-site restaurant and bar, or take advantage of room service for a more private dining experience. Additionally, the resort offers an array of services such as car rental, beauty salon, and a 24-hour front desk to cater to your every need.
Don't miss out on the opportunity to experience the epitome of luxury and relaxation at Sun Palace - All Inclusive Adults Only. With its beautiful beachfront location, impeccable amenities, and fantastic reviews, this resort is the ideal choice for an unforgettable vacation in Cancún. Prices start from $475, so book your stay today!
When it comes to relaxation and indulgence, Sun Palace - All Inclusive Adults Only has got you covered. The resort boasts not one, not two, but three stunning infinity pools, perfect for a refreshing dip or simply lounging by the water's edge. Whether you choose Pool 1, Pool 2, or Pool 3, you'll be treated to breathtaking ocean views and an inviting atmosphere. And the best part? These pools are available year-round, so no matter when you visit, you can take a leisurely swim or soak up the sun in paradise. So grab your favorite book, order a tropical cocktail from the bar, and let the worries of everyday life fade away as you relax by one of the resort's luxurious infinity pools.
When it's time to satisfy your taste buds, Sun Palace offers an array of dining options that are sure to please even the most discerning palates. AURORA, the resort's on-site restaurant, serves up delicious Mexican and international cuisine, while LA TRATTO specializes in delectable Italian dishes. For a culinary adventure, head to FUEGO or THAI, where you can indulge in Asian flavors that will transport you to distant lands. With these four exceptional dining options, you'll never have to worry about finding a delicious meal to satisfy your cravings. So whether you're in the mood for a romantic candlelit dinner or a casual night out, Sun Palace has the perfect restaurant to suit your taste.
When it comes to payment options, Sun Palace makes it convenient for guests by accepting cash as well as credit cards such as Mastercard, American Express, and Visa. So whether you prefer to pay in cash or use your favorite credit card for those added rewards, you'll have the freedom to choose the payment method that works best for you. At Sun Palace, the goal is to ensure your stay is as seamless as possible, and offering a variety of payment options is just one of the many ways the resort goes the extra mile to provide a delightful experience for its guests.
Closest airports
Cancún International Airport
6.1miCozumel International Airport
37.7miSpa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Steam room
Spa
Beach
Sauna
Air conditioning
Hot tub
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Business center
Private Bathroom
Free toiletries
Balcony
Bathtub
Parking On Site
Show 3 photos
One-Bedroom Suite
1 King Size Bed
1380 sqft
Ocean view
Hot tub
Balcony
Bathtub
More details
Welcome to our One-Bedroom Suite, a spacious and luxurious getaway offering 1378 sqft of pure indulgence. With an ocean view, hot tub, balcony, and a king size bed, it's the perfect place to unwind and enjoy a relaxing vacation.
Show 2 photos
Junior Suite with Ocean View (2 Adults)
1 King Size Bed
570 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
More details
Indulge in luxury and breathtaking ocean views in our Junior Suite with Ocean View. Relax in the private hot tub, unwind on the balcony, and enjoy the comfort of a spacious suite with a king size bed and a host of amenities including a flat-screen TV and minibar.
Show 2 photos
Superior Room with Ocean View (2 Adults)
1 King Size Bed
430 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
More details
Experience the ultimate luxury in our Superior Room with Ocean View, boasting a spacious suite with a private balcony overlooking the breathtaking ocean. Indulge in a relaxing evening in the hot tub/Jacuzzi and enjoy the convenience of modern amenities such as a flat-screen TV, minibar, and coffee machine.
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Deluxe Double Room with Sea View
2 Double Beds
475 sqft
Ocean view
Hot tub
Balcony
Bathtub
x4
More details
Indulge in the luxury of our Deluxe Double Room with Sea View, boasting spaciousness of 474 sqft and stunning ocean vistas. Relax in the hot tub on your private balcony, rejuvenate in the bathtub, and enjoy a comfortable stay with all the necessary amenities provided.
Show 4 photos
Governor Suite
1 King Size Bed
570 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
More details
Indulge in luxury and relaxation in our spacious Governor Suite, featuring a stunning ocean view, a private hot tub, and a cozy fireplace. Unwind in the king size bed or enjoy the balcony with a cup of coffee.
Show 3 photos
Honeymoon
1 King Size Bed
570 sqft
Ocean view
Hot tub
Private Bathroom
Balcony
More details
Indulge in romance and luxury in our Honeymoon Suite, with a spacious 570 sqft and breathtaking ocean views. Treat yourself to a relaxing soak in the hot tub or sit back on the balcony, enjoying the comfort of the king size bed and modern amenities such as a minibar and flat-screen TV.
8.8
117 reviewsFrom
$475Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Donna
8.2
8.2
beautiful quiet location and all inclusive
They pressure you up right away to become members of their hotel club.
🇺🇸
Yomaira
9.1
9.1
I had a wonderful experience at the resort. Everyone from the front desk staff, bell boys, and resort staff to the room service was very nice and helpful. I wish I had stayed longer as I had a great time. The coffee shop and the gym were both nice. Although the resort was small, it had a relaxed and serene atmosphere. Additionally, there were no party animals around, which made my stay even more peaceful.
At the end of my stay, I was approached with a sales pitch while waiting for my cab, less than 3 minutes before it arrived. Although the salesperson wasn't too aggressive, I declined the offer and expected it to end. Perhaps they could follow up with email specials (if they don't already). However, overall, it wasn't a huge deal for me.
🇺🇸
Fernando
10
10
The staff were very kind and friendly. Specially the Concierges and the staff from the Aurora restaurant were the best. However, it's important and fairly to mention everyone at the resort are amazing and incredible. They make you feel special all the time. Lizet, Rolando and Jessica from the Concierges are the best! Also, all the staff from the Aurora Restaurant (Mexican Cuisine) like: Marisol, Judith, Gerardo, Raul and Javier are amazing and very friendly people.
To be honest, I believe there was nothing we didn't like. Everything was just amazing: the staff, the food, the amenities, everything. Again there is nothing we didn't like because we fell in love about this place. I highly recommend this Resort for couples.
🇺🇸
Felipe
10
10
The staff was extremely nice and efficient. There was a small issue with the room they originally gave us, but as soon as we reported it they were extremely fast at providing us with a better room and giving us a free massage to compensate. And that was only an illustration of the first class experience we had with their staff for the remaining of our time there. The food in their restaurants was also fantastic!
If you like alcoholic cocktails, you might find some of them lacking the appropriate amount of alcohol in it. At times I couldn't tell there was any alcohol in it (and I don't drink much). However you can always tell them to add a bit more if you want.
🇺🇸
Mark
8.2
8.2
1. The staff is some of the best we have ever seen. Polite, happy, clean, helpful, always busy working to make our stay a beautiful one. 5 star's 2. The buffet at the Mexican restaurant was always fresh and delicious. 5 star's 3. Room service. 5 star's 4. Rooms are beautiful and always clean. 5 star's 5. The beach is beautiful and clean. Fresh warm towels, cool drinks and hot food. The staff was excellent
1. A little too pushy when it comes to seeing the other Sun properties and upgrading our stay. We felt like we walked into a used car sales, where you wouldn't take "not interested" for an answer 2. The Italian restaurant was a big let down. You require a collared shirt and fine clothes, it's open from 6pm-11pm, the place is beautiful....and then comes the food, very disappointed in the food
🇺🇸
Mattia
10
10
Everything was amazing. Staff was always friendly, kind, helpful, never intrusive. They make us feeling home. The room had an outstanding view with a pretty balcony. It was huge, clean, well-stocked. The beach is so beautiful. Cocktails were really good in every restaurants. And the bartenders were always ready to satisfy your needs. We had really great time and we hope to come back soon.
As I said before everything was perfect. Only thing that we didn’t like that much is the “Italian” restaurant. Food was light years away from Italian tradition and culture.
🇷🇺
Igor
10
10
Literally everything from the check-in to check-out was AMAZING - personnel, cleanliness, accommodations... you have not a single thing to worry about - as if some nice angels have taken you under their care till the moment you leave the premises. Would recommend it to everyone who wants to have the time of their lives in Cancun😍 All the facilities are fit to accommodate the needs of each client. No lines, attention and a-la carte service everywhere you need💋
The toilet flush makes the noise as if you were on a plane))) might be a bit disturbing for the one who isn’t participating ;) An the Fuego restaurant chefs make the dishes that should never exist. Sorry)
🇺🇸
Shawndell
10
10
I love how the staff was attentive to the property. And they are attentive to each guest.
Too eager to sell a membership when you 1st walk through the door. It comes off as greed. Maybe they should at least give you an hour to view the property, settle in and then be confronted with sales. But the property was soo beautiful and the rooms were great! We are definitely going back to this resort for a longer stay.
🇺🇸
Ilse
9.1
9.1
I had my 50th birthday and the staff made it very special for me - I was serenaded and got bubbly and cake in my room, etc. They were all so sweet and smiled every day, from the ones at the pool to Elizabeth at Fuego restaurant and the guys at The Bar! Thanks again so much for making my birthday extra special! I also had a wonderful spa experience to top it off. Everything were so clean and beautiful. Enjoyed the jacuzzi and the arctic pool, which helped my foot pain.
We had a wonderful time, the only unfortunate thing is that our hot tub leaked a whole lot f water after draining it, we had to dry up and the floors are very very slippery as it's marble, which is beautiful, but just be very careful not to slip and fall
🇨🇦
Simon
10
10
Staff were brilliant, hotel very clean, beautiful clean rooms, great choice of restaurants all great All the Staff went over and beyond to make your stay perfect.
Second day went to presentation volunttarily to show off their newest resort near by. Very high pressure made to feel bad we did not earn millions a year. Skip the presentation just stay at the hotel.
Attractions
Dolphin Beach (Playa Delfines)
1.2miVentura Park
2.5miCancun Hotel Zone (Avenida Kukulkan)
4.2miLa Isla Shopping Village
4.8miXoximilco Cancun
6miMandala Cancun Nightclub
6.6miCancun Scenic Tower (Torre Escénica)
6.9miJolly Roger Pirate Ship
6.9miCenote Nohoch Nah Chich
7.9miPalapas Park (Parque Las Palapas)
8.8miIsla Mujeres
11.9miKin Ha Water Park (Balneario Kin Ha)
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
14.9miPlaya Norte (North Beach)
15.1miSelvatica
22.2miAttractions
Dolphin Beach (Playa Delfines)
1.2miVentura Park
2.5miCancun Hotel Zone (Avenida Kukulkan)
4.2miLa Isla Shopping Village
4.8miXoximilco Cancun
6miMandala Cancun Nightclub
6.6miCancun Scenic Tower (Torre Escénica)
6.9miJolly Roger Pirate Ship
6.9miCenote Nohoch Nah Chich
7.9miPalapas Park (Parque Las Palapas)
8.8miIsla Mujeres
11.9miKin Ha Water Park (Balneario Kin Ha)
12.2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
14.9miPlaya Norte (North Beach)
15.1miSelvatica
22.2miAirports
Cancún International Airport
6.1miCozumel International Airport
37.7miAURORA
Cuisines
Mexican•InternationalLA TRATTO
Cuisines
ItalianTHAI
Cuisines
AsianLocation
OutdoorFeatures
InfinityAge restrictions
All agesAvailability
All seasonLocation
OutdoorFeatures
InfinityAge restrictions
All agesAvailability
All seasonLocation
OutdoorFeatures
InfinityAge restrictions
All agesAvailability
All seasonSpa/Wellness packages
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Adults only
Free wifi
Steam room
Spa
Beach
Sauna
Air conditioning
Hot tub
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Ocean view
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Sun deck
Business center
Private Bathroom
Free toiletries
Balcony
Bathtub
Parking On Site
Activities
Beach
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Adults only
Air conditioning
Elevator
Facilities for disabled guests
Hair/Beauty salon
Heating
Ironing facilities
Laptop size safe
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Fireplace
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Outdoor furniture
Private beach area
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Hot tub
Massage
Open-air bath
Outdoor swimming pool
Public Bath
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Airport shuttle
Car rental
View
Ocean view
From
$475Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Sun Palace - All Inclusive Adults Only?
The timetable for guests at Sun Palace - All Inclusive Adults Only is to check in post 03:00 PM and check out prior to 12:00 PM.
Does Sun Palace - All Inclusive Adults Only offer complimentary parking?
Yes, there is ample parking available at the Sun Palace - All Inclusive Adults Only hotel. The hotel offers free private on-site parking, and there is no need for a parking reservation.
What are the rates at Sun Palace - All Inclusive Adults Only?
The base price for Sun Palace - All Inclusive Adults Only starts at $475. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at Sun Palace - All Inclusive Adults Only?
The Sun Palace hotel offers a variety of room types including One-Bedroom Suites, Junior Suites with Ocean View, Superior Rooms with Ocean View, Deluxe Double Rooms with Sea View, Governor Suites, and Honeymoon Suites. All rooms are non-smoking, and the bed sizes range from King size beds to Double beds. The occupancy for most rooms is 2 adults, with the Deluxe Double Room accommodating up to 4 adults. The room sizes range from 431 sqft to 1378 sqft.
Which amenities can guests enjoy at Sun Palace - All Inclusive Adults Only?
Guests at the Sun Palace - All Inclusive Adults Only hotel can spend their time enjoying various leisure amenities. The hotel features a spa with wellness packages, a beachfront area with a private beach, and multiple outdoor swimming pools, including infinity pools. Guests can also relax in the steam room, sauna, and hot tub/Jacuzzi.
In terms of dining options, the hotel has several on-site restaurants. AURORA offers Mexican and international cuisine, LA TRATTO specializes in Italian dishes, and THAI serves Asian cuisine. There is also a restaurant named FUEGO.
Overall, guests can indulge in spa treatments, take advantage of the beach area, and enjoy a swim in the pool. The hotel provides a range of amenities to keep guests entertained and relaxed during their stay.
Does Sun Palace - All Inclusive Adults Only have a pool for guests?
The hotel has three pools available. All the pools are outdoor and have infinity features. There are no age restrictions for any of the pools, and they are available throughout the year.
Does Sun Palace - All Inclusive Adults Only have on-site restaurants?
Yes, there are on-site restaurants available at the Sun Palace Hotel. The restaurants include Aurora, offering Mexican and International cuisines, La Tratto, serving Italian cuisine, and Thai, offering Asian cuisine. No information is provided about Fuego, so it is unclear what type of cuisine it serves.
Are both cash and credit cards valid payment options at Sun Palace - All Inclusive Adults Only?
Yes, both cash and credit cards are valid payment options at Sun Palace - All Inclusive Adults Only.
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