Pay no attention to the false reviews on this property. Notice that all those reviews are from accounts with just one review. Fake! There are no bugs, the service is incredible, the place is top notch and immaculate. With your room comes access to an exclusive pool at Oceanvs Club steps away from your room only for guests of this Hotel and it is great. You get guaranteed beach chairs or day beds and you can charge your service directly to the room. They cleaned the room every day and replaced the high quality towels. One of the best places I've ever stayed in Mexico period let alone Isla. Couldn't recommend more

The hotel area is quiet as opposed to the rest of the Island which can be very loud and crowded. The elegant rooms feature large windows overlooking a lush garden and the view from the balcony has stunning colors which make you want to wake up there forever. The hotel staff was very nice and welcoming at all times. The hotel overall is really nice and elegant and has its own beach which was perfect and really enjoyable, especially early in the morning.

Our room had the toilet and shower area of the bathroom confined to a tiny room so small that the door didn't even fully open, which is kind of weird considering the big size of the room and the rest of the bathroom. The hotel beach becomes a bit loud during the day when all the one-day tourists literally storm the island and the yachts come to moor near the beach, right in front of the hotel.

First of all, I like the position being close to everything that really matters and that only walking. It is right on the beach, and the important thing is that it has a private area that gives you living space considering that the North Beach could be sometimes very crowded. At the same time in 5-10 minutes you reach Miguel Hidalgo Street which is a pedestrian area full of restaurants, bars and souvenir shops. The rooms are large, comfortable, fully equipped, very clean, very good services (thanks to Marco in particular who is very professional but also very human as well as the whole team at the reception and at the beach bar). It is a good choice considering mainly position, quality of the room and the staff.

It's a little bit pricey. In my oppinion the correct price shoud be around 200-250 usd / night considering the facilities the proprerties offers. What I dislike is that the whole property is a nonsmoking frick control. If you are a smoker, like myself, you should exit the property. We smokers need a place in the open air to sit down and enjoy our cigarettes as long as cigarettes are legally sold in all the shops across the globe, including Mexico.

The location was amazing. The fact that you had access to a private beach was very nice. The people at the from t desk also made sure to help you with any requests or questions that you had.

We arrived from a red eye flight really early at around 9am. We were very grateful that our room was ready. Great location on the beach with dedicated cabana beds with umbrellas. The facilities and rooms are clean and have been renovated recently. The staff is very friendly. Breakfast was included in our room rate and the food was great. There are also nice beach clubs on both sides of the hotel. The water is very shallow for about 100 yards out, which was really cool to be able to walk out in the water so far. You can easily walk to the main area of town with lots of bars and restaurants.

It’s hard to find anything I didn’t like about this hotel. The one minor thing is the bed was a bit firm for me. A lot of people may actually prefer that. Overall, amazing hotel and I definitely plan to return.

The hotel is stunning. The rooms are exceptional as is the style of the hotel grounds. The breakfast is also top draw and the location is beautiful, the best location for the best sunset views on the island.

The flow of the hotel from reception to pool is a little disjointed, it’s not exactly easy and what you might expect for a 5 star hotel. Feels like you have to go throw a few hoops to get to the pool, purely so they can stop passers by using it, which I understand. Whilst the hotel is gorgeous you can tell it’s a little in need of a updating in places. There was work happening whilst I stayed which restricted use of some pool loungers

Lovely staff, great day beds & easy beach access at the quieter end of playa norte, delicious food, very spacious room/bathroom, great pool, only about a 2 block walk to the main area with restaurants & bars!

We Loved Casa Del Jaguar!!! The room was very nice and we were 40 yards from the beach and beach club. The hotel staff was amazing and helped us make Dinner Reservations, renting a golf cart, helping us find a spot for a massage, and were just overall great people. I would highly recommend this place.

The Beach Club was a little slow, but overall we were never in a rush for anything so it was all good. We just chilled and enjoyed great food and drinks on the beach.

Casa Del Jaguar was in a perfect location, on a beautiful beach and near town so easily walkable. The hotel is well kept, our room was clean and comfortable and well appointed with robes and slippers, and a nice balcony overlooking the beach club. The food in the restaurant was very good but service was a bit slow. The cocktails at the bar were perfection, absolutely delicious. The service on the beach was also terrific. We loved the beach club, the beach and then dipping in the pool at the end of the day. Everyone was friendly and helpful. I would stay here again in a heartbeat.

The breakfast service was slow but the food was delicious. Also, I'm a decaf coffee drinker and that was not available. These were minimal issues and would not stop me from staying here again.

Food was amazing, room was closer then Id ever been on the island to the beach. Snorkeling was amazing and the rooms were beautiful and clean always.

room pricing was a little high in my opinion and wifi needs updated