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$136Av. Xcalacoco Manzana 022 Lote 55-1 Predio los Matorrales, Playa del Carmen,Quintana Roo, 77710, Mexico
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+1-833-728-2041349 reviews
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Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Sun deck
Private entrance
Parking On Site
Welcome to Heaven Hotel, your delightful oasis in the vibrant Playa del Carmen! Nestled just 4mi from the bustling city center, this apart hotel is perfect for travelers seeking convenience and relaxation. With prices starting from just $136, you can indulge in comfort without breaking the bank! The charming address at Av. Xcalacoco Manzana 022 Lote 55-1 ensures you’re perfectly positioned to explore all the wonders Quintana Roo has to offer.
Dive into a world of fun with fabulous amenities that cater to both adults and kids alike. Enjoy a refreshing dip in the outdoor swimming pool or let your little ones splash around in the dedicated kids' pool – both are free to use! Your home away from home features a fully equipped kitchenette for those who love to whip up a meal, alongside cozy non-smoking rooms, terraces for sun-soaked afternoons, and even a garden area for a serene picnic. Guests rave about the attentive 24-hour front desk, ensuring all your needs are met around the clock!
With 349 glowing reviews, Heaven Hotel is a favorite among visitors who appreciate the thoughtful touches that make every stay memorable. Amenities like complimentary WiFi, private parking, and air conditioning will have you feeling right at home, while the sun deck and private entrance elevate your stay into something truly special. Whether you’re lounging on your balcony with a cocktail or enjoying a leisurely stroll through the garden, you’ll quickly realize that Heaven Hotel is the perfect backdrop to your Playa del Carmen adventure!
At Heaven Hotel, the fun isn’t just in the amenities—it’s in the experience! Start your day basking in the sun at the adults-only outdoor pool, perfect for lounging with a refreshing drink while you soak in the serene atmosphere. Whether you’re looking to catch some rays or simply unwind, this shallow-end pool invites you to relax in style. And don’t worry about the little ones; they can splash around in their own designated pool, ensuring everyone has a blast during sun-soaked afternoons.
When hunger strikes, your fully equipped kitchenette is just waiting for you to channel your inner chef! Picture this: whipping up a gourmet breakfast before heading out to explore the stunning beaches of Playa del Carmen. Or perhaps you’ll choose to whip up a dinner feast, dining al fresco on your terrace while the stars twinkle overhead. With spacious two-bedroom apartments accommodating up to five adults and five children, you'll have all the room you need for a perfect family gathering or a fun getaway with friends.
After a day of adventure, retire to your beautifully designed living space, where comfort meets convenience. Each apartment is a cozy nest free from smoking, ensuring a pleasant atmosphere for both relaxation and rejuvenation. Guests rave about the warm touches and thoughtful details sprinkled throughout their stay, creating a cozy retreat after an exciting day exploring Quintana Roo. So whether you're enjoying a late-night stroll through the garden or gathering with loved ones on the terrace, Heaven Hotel promises moments that you'll cherish long after you depart.
Closest airports
Cozumel International Airport
12.9miCancún International Airport
27.4miOutdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
View
Picnic area
Garden
Elevator
Upper floors accessible by elevator
Balcony
Bathtub
Show 7 photos
Two-Bedroom Apartment
2 Double Beds
1850 sqft
Kitchen
Private Bathroom
Kitchenette
Balcony
x4
+
x3
More details
This spacious Two-Bedroom Apartment offers 1851 sqft of comfortable living space, accommodating 4 adults and 3 children. With a fully-equipped kitchen, private bathroom, balcony, and a range of amenities such as a flat-screen TV and air conditioning, your stay will be both convenient and enjoyable.
Show 22 photos
Two-Bedroom Apartment
1 Sofa Bed
1 Queen Size Bed
1 Double Bed
2090 sqft
Kitchen
Private Bathroom
Kitchenette
Balcony
x5
+
x5
More details
Welcome to our spacious Two-Bedroom Apartment, measuring 2088 sqft, ideal for families and groups of up to 5 adults and 5 children. With a fully-equipped kitchen, private bathroom, balcony, and a range of modern amenities, including a flat-screen TV and air conditioning, you'll have everything you need for a comfortable stay.
9.3
349 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇳🇱
Catharina
10
November 2022
What a nice and excellent hotel, great value! Super nice and helpful staff, all ladies were extremely friendly in getting us around, arranging taxis and more. The size of the apartment is really large! and housekeeping is excellent
Nothing, although as they say clearly articulate: you are not in the center of playa, and a taxi to get to the center/beach will approximately cost 15 USD one way. Something to take into account!
🇬🇧
Ashley
8.2
March 2023
spacious and great value for money
it was quite far away from the main town but taxis were reasonable enough. we knew this before booking here, so If you have a car/bike it’s only a 15 min drive. No bus stops near by
🇺🇸
Brown
8.2
April 2022
It was an awesome stay loved every minute of it, my family loved every minute of it. We were like walking distance from the beach and also food was next door in the small plaza. We also had a 2 in 1 washing machine which was great. The staff was great ,they were very polite and helpful. We stayed there twice and on the second trip my son lost our room key so we paid for a new one and ended up finding the other key the following day and at check out they gave us the money back. Overall it was awesome.
The beds were a little hard thats was our only complaint otherwise the stay was great
🇸🇻
Nidia
10
March 2023
HUGE APARTMENT, great water pressure, good pool, internet amazing, water bottles available, stores in front of the hotel
no hot water
🇦🇺
Sarah
9.1
November 2022
Very new, clean and well maintained property. Provided a few bottles of water which was appreciated. Elevator in building. Shower had great pressure. Smart TVs in every room. Large balconies. Apartment was large and well appointed. Really comfortable. Excellent value for money. Also, when checking out, I realised I left my swimsuit on the balcony. I had my baby with me, so the receptionist offered to retrieve it and came back with it in a plastic bag. Much appreciated!
I wish they put a few basics such as sugar since there is a coffee machine, but the 7/11 is right next door so no big deal.
🇺🇸
Gustavo
9.1
May 2023
The staff is super friendly. The A/C is fantastic, we actually had to turn it off at times, it gets cold in the rooms. Very spacious, it has a 2 bedroom, 2 bathroom, living room and kitchen area. (Washer and dryer a plus). Plaza located across the street that provides different services (tacos, pizza, seafood, 7eleven, barber shop, pharmacy, and many other businesses that stay open until 10-11 pm). If you have your own transportation, this is your place for you.. This Hotel is a no brainier, I would definitely stay here again.
Everything was perfect.
🇺🇸
Guillermo
10
October 2022
Everything was very good, the lady at the front desk did a very good job ,she let my daughter stayed late at the swimming pool and provided us with good tips to go out for dinner ,we loved her
We didn't like a black guy working late shift at the front desk, we asked him couple questions about our car and he reactions was not so friendly, we said hi to him 2 times and he never answered back, he gave us a look like we were not welcome. Don't know why he is working in a nice place like heaven hotel..
🇨🇦
Angie
10
February 2023
Very nice hotel, staff was very nice, room was a good size really liked having the 2 bathrooms, quiet was away from any street noise, would definitely stay here again
The location was a bit far out so unless you rent a car you do need to take a taxi into town. The beds were quite hard
🇵🇱
Milosz
9.1
February 2023
Apartment equipped with everything we needed. Much helpful staff at the reception. Several local eateries nearby. Far from busy town center.
We were accommodated in two rooms and the rooms with balcony on the pool side was less noicy giving more vacationing climate. In opposite to the rooms exposed on the street which were noicy even with closed windows.
🇧🇪
Piotr
9.1
January 2023
Very friendly and accomodating staff, huge and clean rooms decent swimming pool
For this location you need rented car, though restaurants nearby are excellent
Attractions
3D Museum of Wonders
2.8miFundadores Park (El Zócalo)
3.6miCenote Chaak Tun
4.4miXenses Park
8miRio Secreto Nature Reserve
8.4miSelvatica
14miDiscover Mexico Park Cozumel
14.8miSan Gervasio Mayan Ruins
17.3miKantun Chi Ecopark
18.5miXotik-Ha EcoPark
18.8miThe Mayan Cacao Company
19.2miPlaya Palancar
21.2miEl Mirador Lookout
24.1miXoximilco Cancun
25.3miVentura Park
28.4miAttractions
3D Museum of Wonders
2.8miFundadores Park (El Zócalo)
3.6miCenote Chaak Tun
4.4miXenses Park
8miRio Secreto Nature Reserve
8.4miSelvatica
14miDiscover Mexico Park Cozumel
14.8miSan Gervasio Mayan Ruins
17.3miKantun Chi Ecopark
18.5miXotik-Ha EcoPark
18.8miThe Mayan Cacao Company
19.2miPlaya Palancar
21.2miEl Mirador Lookout
24.1miXoximilco Cancun
25.3miVentura Park
28.4miAirports
Cozumel International Airport
12.9miCancún International Airport
27.4miLocation
Features
Age restrictions
Availability
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Sun deck
Private entrance
Parking On Site
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Kitchenware
Kitchenette
View
Picnic area
Garden
Elevator
Upper floors accessible by elevator
Balcony
Bathtub
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Guest bathroom
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Building Characteristics
Private apartment in building
Cleaning Services
Daily housekeeping
Laundry
Suit press
Food & Drink
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
Invoice provided
General
Air conditioning
Elevator
Family rooms
Hypoallergenic
Mosquito net
Non-smoking rooms
Private entrance
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Kids' pool
Outdoor swimming pool
View
Pool view
View
From 15:00
Until 18:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Check-in is only possible for guests between 18 and 90 years old
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Heaven Hotel?
While the stay at Heaven Hotel offers a flexible check-in window between 03:00 PM and 06:00 PM, the check-out is fixed at 12:00 PM.
Is vehicle parking offered by Heaven Hotel?
Yes, parking is available at Heaven Hotel. The hotel provides free private on-site parking, and reservations are not required.
How much does a stay at Heaven Hotel cost?
The base price for Heaven Hotel starts at $136. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Heaven Hotel?
Heaven Hotel offers two types of rooms: Two-Bedroom Apartments. The first apartment has a size of 1851 sqft and can accommodate 4 adults and 3 children. It has two double beds and smoking is not allowed. The second apartment is larger, with a size of 2088 sqft. It can accommodate 5 adults and 5 children, with a sofa bed, a queen-size bed, and a double bed. Smoking is not allowed in this room as well.
How can guests spend their time at Heaven Hotel?
Guests at Heaven Hotel can spend their time at the hotel by enjoying the leisure amenities, particularly the pools. The hotel boasts an outdoor swimming pool, which is available all season long. This pool provides a great opportunity for guests to relax and cool off during their stay. Additionally, there is also a kids' pool available, making it perfect for families with young children.
The hotel's sun deck is another great option for guests to spend their time. They can soak up the sun, read a book, or simply relax by the poolside.
With these amenitie, guests have ample opportunities to unwind and enjoy their time at the Heaven Hotel.
Can guests use a pool at Heaven Hotel?
Heaven Hotel has one pool available. The pool is open all year round and is located outdoors. It has age restrictions, allowing only adults to use it. The pool also has a shallow end.
Does Heaven Hotel accept credit cards and cash payments?
Yes, Heaven Hotel accepts both credit card and cash payments.
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