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+1-833-728-2041984 reviews
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$174Camino Balamtun, Playa Del Carmen, 77511, QR, Mexico
Reservations:
+1-833-728-2041984 reviews
1/113
Water park
Private pool
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Welcome to the Ocean Riviera Paradise All Inclusive, a 5-star resort located in the vibrant city of Playa del Carmen, Mexico. Situated just 4.2mi from the city center, this beachfront resort offers stunning ocean views and a plethora of amenities to ensure a memorable stay.
With 984 reviews and a minimum price of $174, this resort is a popular choice among travelers. The resort features a water park, outdoor swimming pool, and a private pool for guests to enjoy. For those seeking relaxation, the spa offers wellness packages and various massage treatments. There are also plenty of activities for families, including a kids' club, playground, and water sports facilities.
The resort boasts a range of additional amenities, including on-site restaurants, bars, and a fitness center. Guests can also take advantage of the tennis court, golf course, and beach umbrellas. The spacious rooms are equipped with modern conveniences such as free WiFi, air conditioning, and a private balcony.
With its prime location, luxurious facilities, and positive reviews, the Ocean Riviera Paradise All Inclusive is the perfect destination for travelers seeking a relaxing and fun-filled getaway in Playa del Carmen.
At Ocean Riviera Paradise All Inclusive, you'll find not one, but two fabulous pools to enjoy during your stay. The first pool is located outdoors and is available seasonally, making it the perfect spot to cool off and soak up the sun. With a shallow end, it's ideal for families with little ones who want to splash and play. The second pool is also located outdoors and is exclusively for kids, ensuring that they have a fun-filled time making memories with new friends.
When it comes to dining, this resort has you covered with a variety of on-site restaurants to choose from. Whether you're craving international cuisine, traditional Asian or American dishes, or delicious Mexican and Caribbean seafood, there is something to satisfy every palate. The family-friendly atmosphere of these restaurants means you and your loved ones can enjoy a delicious meal together in a relaxed setting.
At Ocean Riviera Paradise All Inclusive, you have the options and flexibility when it comes to payment. Cash is accepted at this resort, and you can conveniently settle your bill with major credit cards such as Mastercard, American Express, and Visa. So you can focus on enjoying your vacation without worrying about the hassle of currency exchange.
With its incredible pools, diverse dining options, and convenient payment options, Ocean Riviera Paradise All Inclusive is the ideal resort for families and couples alike. Book your stay today and get ready to make lasting memories in this tropical paradise.
Closest airports
Cozumel International Airport
12.2miCancún International Airport
27.4miWater park
Private pool
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Spa tub
Beach
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Show 8 photos
Privilege Junior Suite Rooftop, Garden View
2 King Size Beds
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Size
615 ft²
Rooms are 52 square meters.
Includes room service 24 hours, exclusive restaurant, exclusive beach area and welcome courtesy.
Show 8 photos
Privilege Junior Suite, Garden View, Single Use
1 Queen Size Bed
1 Sofa Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities. Garden View.
Lobster Dinner: Included only in minimum stays of 4 nights or more. Only 1 dinner per stay applies with prior reservation. Only available for Junior Suite Privilege at Ocean Riviera Paradise.
Show 8 photos
Privilege Junior Suite, Garden View
1 King Size Bed
1 Queen Size Bed
1 Sofa Bed
485 sqft
Spa tub
Flat-screen TV
Wheelchair accessible
x5
+
x3
More details
PRIVILEGE JUNIOR SUITE GARDEN VIEW is 484 square feet and includes a king-size bed 150-183 width plus terrace, desk, satellite tv , cable tv, hairdryer, and tea and coffee making facilities and is Wheelchair-accessible.
Show 10 photos
Eden Master Suite Rooftop
1 King Size Bed
1 Sofa Bed
2000 sqft
Ocean view
Hot tub
Spa tub
Private Bathroom
More details
Experience luxury and relaxation in our Eden Master Suite Rooftop - Adults Only. This spacious 2002 sqft family suite boasts an ocean view, hot tub, private bathroom, and balcony for you to unwind and enjoy your stay. Complete with all the amenities you need for a comfortable and memorable vacation.
Show 11 photos
Privilege Master Suite Swim Up
1 Double Bed
1 Sofa Bed
1240 sqft
Private pool
Private Bathroom
Balcony
Bathtub
x3
More details
Experience the ultimate luxury in our Privilege Master Suite Swim up - Adults only. This spacious 1238 sqft suite features a private pool, balcony with stunning views, and a comfortable double bed. Relax and unwind in style with amenities such as a bathtub, minibar, flat-screen TV, and air conditioning.
Show 6 photos
Eden Master Suite
1 King Size Bed
1 Sofa Bed
1240 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Escape to the Eden Master Suite, a spacious and luxurious family room boasting garden views, a private balcony, and a relaxing bathtub. With modern amenities including a minibar, coffee machine, and flat-screen TV, this suite ensures a comfortable stay for up to 3 adults.
Show 7 photos
Eden Junior Suite, Jetted Tub
1 King Size Bed
1 Sofa Bed
615 sqft
Hot tub
Spa tub
Garden view
Private Bathroom
+
More details
Indulge in the luxurious experience of our Eden Junior Suite with Jetted Tub, where you can relax and unwind in a spacious 614 sqft room. Enjoy the beautiful garden view from your private balcony, pamper yourself in the hot tub, and be surrounded by modern amenities for your utmost comfort.
Show 5 photos
Privilege Junior Suite
1 Double Bed
615 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Welcome to our Privilege Junior Suite, a spacious and luxurious room perfect for couples seeking a relaxing getaway. With its garden view, private bathroom, balcony, and cozy amenities like a bathtub and minibar, you'll have everything you need to unwind and enjoy your stay.
Show 5 photos
Eden Junior Suite, Garden View
1 King Size Bed
485 sqft
Spa tub
Flat-screen TV
Wheelchair accessible
x5
+
x3
More details
EDEN JUNIOR SUITE GARDEN VIEW is 484 square feet and includes a king-size bed 150-183 width plus terrace, desk, satellite tv , cable tv, hairdryer, and tea and coffee making facilities and is Wheelchair-accessible.
Show 5 photos
Privilege Master Suite
1 Double Bed
1 Sofa Bed
1240 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Indulge in the luxury of our Privilege Master Suite, a spacious 1238 sqft suite boasting a garden view, private balcony, and a relaxing bathtub. Enjoy the comfort of a double bed and sofa bed, along with modern amenities such as a minibar, coffee machine, and flat-screen TV.
Show 4 photos
Privilege Junior Suite Swim Up
1 Double Bed
615 sqft
Private pool
Private Bathroom
Balcony
Bathtub
More details
Indulge in the ultimate luxury of our Privilege Junior Suite Swim up - an adults-only retreat with a private pool and balcony, offering stunning views of the surrounding area. With spacious accommodations, top-notch amenities like a flat-screen TV and air purifiers, and a convenient location just steps away from the pool, this suite is perfect for a relaxing getaway.
Show 4 photos
Privilege Junior Suite, Pool View
1 Sofa Bed
1 Double Bed
615 sqft
Private Bathroom
Balcony
Bathtub
Minibar
+
More details
Step into luxury in our Privilege Junior Suite with Pool View. This spacious 614 sqft suite offers a relaxing retreat with a private bathroom, balcony, and bathtub, as well as incredible features like a minibar, coffee machine, and flat-screen TV. Enjoy your stay in style with air conditioning, free toiletries, and a pool view for the ultimate indulgence.
7.5
984 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Steven
9.1
September 2022
Very spacious resort. There was something for everyone.
The property was fine but the biggest issue was a natural phenomenon, seaweed. It was a great pity that we couldn’t enjoy the beach and swim in the sea. The sea was brown and looked and smelt disgusting. We had to pay for a couple of trips to go elsewhere to enjoy the beach. The local people confirmed the seaweed issues stretched from the top of Cancun right down the Riviera Maya and lasts from June to October every year. Even though we had to pay to enjoy another beach location on the Maya the seaweed was considerably reduced so you could enjoy the sea. Otherwise the hotel and resort was fantastic.
🇳🇱
Patrick
8.2
August 2022
Clean, good service, fast check in, nice staff
I didn’t like that there is no division in the different levels you pay for. Everyone could use our “privilege” pool, premium drinks, bars etc. It didn’t feel worth it to pay for the privilege if other people who don’t pay for it can use it as they please. I hope this will be resolved some day. That’s why I give it a 8 instead of a 10
🇺🇸
Ashok
8.2
July 2022
Good food variety; good service in restaurants. Overall friendly professional staff, everywhere.
The Buffet Hours are until 10.30 p.m. I went there yesterday at 9.30 and many food items were finished, unfilled/replaced. I did not have a good final night dinner.
🇺🇸
Theresa
8.2
April 2022
beautiful, the buildings weren’t huge and plenty of pools. lots of fun activities all day and night. adults need a night club too, seems to be all kids lol.
restaurants weren’t always open and no good snack bars at pools, it would be nice to have that option to have lunch poolside with a burger and tacos, chips & salsa, guacamole - it’s Mexico!! food in general was decent, a lot of the same stuff at each restaurant.
🇺🇸
Svetlana
8.2
December 2022
The location was good. Nightlife was good as well. The best restaurant is the Steakhouse. Mike's coffee is a nice touch as well.
The front lobby was understaffed. The pools are not heated.
🇮🇪
Keith
9.1
November 2021
Unbelievable! very attentive staff and great selection of restaurants/bars, there is even carts on the main strip of the resort that have cocktails! staff always very friendly, l
I booked my trip day by day so three days in total. all 3 days the queue at reception was insane, check in process is slow and the wait is unbearable. on the first two nights they tried to charge me more than the booking.com amount but fixed it up both times. they really need more staff or a faster process for check in. if you are an exclusive guest you will be checked in straight away though.
🇭🇺
Dr
8.2
March 2022
Nice all inclusive resort with great variety of food, helpful and kind staff.
Our room was not cleaned properly, the "jackuzzi" was dirty.
🇺🇸
Lianna
8.2
September 2021
The property has a lot of dining options only one restaurant you need to make a reservation for and it is kind of hard to get one, but the food options are pretty good everything is average but some of the food items are a real gem. Not all restaurants are open everyday so you will need to check online. The ac was working well in my room the two weeks I stayed. The property is a decent sized it is totally walkable but there is a trolly that goes around the resort to take guest from one end to the other but it does come like every 15-20mins it’s honestly easier to just walk. The service was great and the staff was always very kind and friendly. One of the best resorts I stayed in that cared about food allergies and cleaned every day and were great with implementing Covid Safty.
Restaurants closed early.
🇮🇪
Keith
8.2
February 2022
Really nice resort !was backpacking and stopped off for one night in luxury! Suited for couples, Families etc... Definitely recommend the Japanese restaurant, really nice but book in advance, basic water sports included which is great and drink stands/bars almost every 5 minutes while walking around, the beach at the end of the resort is also really nice which has a pool right beside it 100% recomend
One thing that really angered me was the wait at reception, very slow process,Also the price I booked online was different to that of the hotels system so I was told to wait and come back in a few minutes while they sorted it out which they did but just very very slow check-in process The shop inside the resort is so expensive! Water and a chocolate bar cost me almost 11 USD Location , its a bit far our from main Playa but the resort has everything you need
🇲🇽
Vera
8.2
August 2023
The rooms are big and very clean. We loved that the toilet and shower are separated from the rest of the bathroom. We appreciated the free wifi everywhere. We didn't have time to use the bathtub. The grounds are huge but well kept. We loved the café.
We had the impression that there was a lack of staff at several areas, for example the restaurant. This caused some waiting times to get your drinks or dirty plates to be cleaned from the table. Some chairs at the pool area are not comfortable anymore. A lot of outside vendors were allowed at the beach area, which we didn't appreciate that much.
Attractions
3D Museum of Wonders
3miFundadores Park (El Zócalo)
3.8miCenote Chaak Tun
5miXenses Park
8.2miRio Secreto Nature Reserve
8.7miDiscover Mexico Park Cozumel
14.2miSelvatica
14.5miSan Gervasio Mayan Ruins
16.6miKantun Chi Ecopark
18.8miThe Mayan Cacao Company
18.8miXotik-Ha EcoPark
19.1miPlaya Palancar
20.8miEl Mirador Lookout
23.5miXoximilco Cancun
25.3miVentura Park
28.4miAttractions
3D Museum of Wonders
3miFundadores Park (El Zócalo)
3.8miCenote Chaak Tun
5miXenses Park
8.2miRio Secreto Nature Reserve
8.7miDiscover Mexico Park Cozumel
14.2miSelvatica
14.5miSan Gervasio Mayan Ruins
16.6miKantun Chi Ecopark
18.8miThe Mayan Cacao Company
18.8miXotik-Ha EcoPark
19.1miPlaya Palancar
20.8miEl Mirador Lookout
23.5miXoximilco Cancun
25.3miVentura Park
28.4miAirports
Cozumel International Airport
12.2miCancún International Airport
27.4miAmaranto
Cuisines
Ambiances
Sakura
Cuisines
Ambiances
Route 66
Cuisines
Ambiances
Margarita
Cuisines
Ambiances
Villamarina
Cuisines
Ambiances
Pez Vela
Cuisines
Ambiances
Location
Features
Availability
Location
Features
Age restrictions
Water park
Private pool
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Waterslide
Spa tub
Beach
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Kids' meals
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Accessibility
Entire unit located on ground floor
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Upper floors accessible by stairs only
Visual aids (Braille)
Wheelchair accessible
Activities
Beach
Bicycle rental
Bowling
Game room
Golf course
Live music/Performance
Live sports events (broadcast)
Movie nights
Nightclub/DJ
Snorkeling
Tennis court
Tennis equipment
Themed dinners
Water park
Water sports facilities on site
Bathroom
Additional bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Coffee house on site
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Laptop size safe
Mosquito net
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private pool
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Sofa bed
Safety & security
24-hour security
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
Air purifiers
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body treatments
Couples' massage
Fitness
Fitness center
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Hot tub
Kids' pool
Makeup services
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Public Bath
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waterslide
Transportation
Car rental
View
Garden view
Ocean view
Pool view
View
From 15:00
Until 21:30
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Free private parking is available on site (reservation is needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at Ocean Riviera Paradise All Inclusive?
Should you choose to stay at Ocean Riviera Paradise All Inclusive, the doors are open for check-in between 03:00 PM and 09:30 PM. Kindly check out by 12:00 PM.
Does Ocean Riviera Paradise All Inclusive provide parking options?
Yes, there is parking available at the Ocean Riviera Paradise All Inclusive hotel. The parking is free, private, and located on site. However, it is important to note that reservations for parking are required.
What are the rates at Ocean Riviera Paradise All Inclusive?
Starting prices for Ocean Riviera Paradise All Inclusive are around $174. This may vary based on room categories and travel dates. To confirm rates, please provide your stay dates.
Which room categories can I book at Ocean Riviera Paradise All Inclusive?
Rooms available at the Ocean Riviera Paradise All Inclusive hotel include Privilege Junior Suite with a swim-up pool (adults only) and Privilege Junior Suite with a pool view. Daisy Junior Suite Pool View and Eden Junior Suite are also available. Bed sizes range from double beds to king-size beds, and some rooms have sofa beds. Most rooms can accommodate up to 3 adults, while some can accommodate up to 4 adults. Smoking is not allowed in any of the rooms. Room sizes are generally 614 sqft, with a few larger options available.
What is there to do in Ocean Riviera Paradise All Inclusive?
Guests at the Ocean Riviera Paradise All Inclusive can enjoy a variety of leisure amenities during their stay. The hotel offers a water park, private pool, and outdoor swimming pool, as well as a kids' pool and water sports facilities. For relaxation, there is a spa with wellness packages, a sauna, and a hot tub/jacuzzi.
There is also a golf course and tennis court for guests who enjoy outdoor activities. Live music performances provide entertainment, and there is a bar for drinks.
Guests have six different restaurants to choose from, offering a range of cuisines including international, Asian, American, Mexican, Caribbean, and seafood.
In terms of pools, guests can enjoy both an outdoor pool and a kids-only pool. The outdoor pool may have a shallow end, and the availability of one of the pools is seasonal.
Can guests use a pool at Ocean Riviera Paradise All Inclusive?
The hotel has two pools. Pool 1 is seasonal and located outdoors. It features a shallow end. Pool 2 is also located outdoors and has age restrictions, being for kids only.
Does Ocean Riviera Paradise All Inclusive have on-site restaurants?
Yes, there are multiple restaurants available on site at the Ocean Riviera Paradise All Inclusive hotel. Some of the options include Amaranto which offers international cuisine, Sakura which offers Asian cuisine, Route 66 which offers American cuisine, Margarita which offers Mexican cuisine, Villamarina which offers international cuisine, and Pez Vela which offers Caribbean and seafood cuisine.
Are both cash and credit cards valid payment options at Ocean Riviera Paradise All Inclusive?
Yes, both cash and credit cards are valid payment options at Ocean Riviera Paradise All Inclusive.
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