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9.4

1,418 reviews

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Chetumal Puerto Juárez, Km 282, Playa Del Carmen, 77710, PLAYA DEL CARMEN, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Welcome to Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, a five-star oasis nestled in the vibrant city of Playa del Carmen, Mexico. This exquisite hotel offers a truly immersive experience for travelers seeking luxury and adventure. With its convenient location just 4.1mi from the city center, you'll have easy access to all the excitement this destination has to offer.

Upon arrival, you'll be greeted with warm hospitality and a stunning beachfront setting. The hotel boasts a private beach area where you can unwind and soak up the sun, as well as an outdoor swimming pool complete with a thrilling waterslide. For some pampering, indulge in spa and wellness packages or relax in the steam room and sauna. Active guests can take advantage of the tennis court or enjoy a workout session in the fitness center.

With 1418 glowing reviews, Hotel Xcaret Arte leaves a lasting impression on its guests. The hotel features soundproof rooms, air conditioning, and a private balcony to ensure a comfortable stay. Enjoy delicious meals and refreshing drinks at the on-site restaurant and bar, or opt for room service for a more intimate dining experience. Parking and WiFi are complimentary, plus the hotel offers a free shuttle service and airport transfers for added convenience.

Embark on a truly memorable vacation at Hotel Xcaret Arte, where unparalleled luxury and thrilling adventures await. Starting at just $646, this remarkable hotel is the perfect destination for those seeking an extraordinary experience in Playa del Carmen, Mexico. Book your stay today and let the magic unfold.

When it comes to amenities, Hotel Xcaret Arte has it all. You can take a dip in one of the outdoor pools, including Pool 1 which features a plunge and offers a breathtaking view. Imagine sipping a refreshing cocktail while enjoying the stunning surroundings.

Food lovers will be delighted with the array of dining options at the hotel. Indulge in mouthwatering Mexican cuisine at restaurants like XAAK, CHINO POBLANO, KIBI KIBI, and ARENAL. If you're in the mood for international flavors, ENCANTA is the place to go. For a taste of Mediterranean cuisine, head to CAYUCO. TAH-XIDO offers Japanese dishes, while MERCADO DE SAN JUAN provides a blend of traditional and modern Mexican flavors. With so many options, you'll be able to satisfy your cravings no matter what you're in the mood for.

At Hotel Xcaret Arte, your furry friends are welcome too. The hotel allows pets, although charges may apply. So you can bring along your beloved companion to experience the luxurious vacation with you.

With its top-notch amenities, stunning pools, and diverse dining options, Hotel Xcaret Arte promises an unforgettable stay. Whether you're looking to relax by the pool, indulge in delicious cuisine, or explore the vibrant city of Playa del Carmen, this hotel has everything you need for a truly extraordinary vacation. Book your stay today and get ready to embark on an adventure like no other.

Closest airports

Cozumel International Airport

12.9mi

Cancún International Airport

35.2mi

Most popular amenities

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Waterslide

Steam room

Free Airport Shuttle

Beach

Sauna

Air conditioning

Hot tub

Tennis court

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden

Balcony

Rooms

Show 6 photos

Spa Suite, River View

1 Sofa Bed

645 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This suite's standout features are the hot tub and sauna. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as river views. The unit has 2 beds.

Show 10 photos

Spa Suite, Garden View

1 King Size Bed

1 Sofa Bed

645 sqft

Spa tub

Balcony

Minibar

Flat-screen TV

+

More details

This suite features a hot tub and a sauna. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Show 5 photos

Suite, Ocean View

1 King Size Bed

1 Sofa Bed

Balcony

Wifi

Minibar

Air conditioning

x3

+

x3

More details

SUITE OCEAN VIEW includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus a sofa bed.

Suite with River View in Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Show 4 photos

Suite, River View

2 Double Beds

645 sqft

Hot tub

Balcony

Minibar

Air conditioning

x3

+

More details

This triple room offers a hot tub. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.

Suite with Garden View in Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Show 4 photos

Suite, 2 Double, Garden View

2 Double Beds

645 sqft

Hot tub

Balcony

Minibar

Air conditioning

x3

More details

Indulge in the spacious Suite with Garden View, boasting 646 sqft of comfort. Relax on the balcony, enjoy the air-conditioned bliss, and unwind in the hot tub while relishing in the serene surroundings.

Suite with Private Pool in Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Show 4 photos

Suite, Private Pool

2 Double Beds

645 sqft

Hot tub

Balcony

Minibar

Air conditioning

x8

+

x5

More details

Indulge in luxury with our spacious suite featuring a private pool, hot tub, and balcony, perfect for a relaxing getaway. With two double beds and stylish touches, this 646 sqft suite is ideal for up to three adults seeking a serene retreat.

Suite with River View in Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Show 4 photos

Suite, 2 Double, River View

2 Double Beds

645 sqft

Hot tub

Balcony

Minibar

Air conditioning

x3

More details

Indulge in the luxury of our spacious 646 sqft Quadruple Suite with a breathtaking River View. Unwind in the hot tub on your private balcony, enjoy the comfort of two double beds, and relish in the convenience of a minibar and air conditioning.

Room - 2 Double/King

2 Double Beds

1 King Size Bed

More details

Standard includes either 2 double beds 131-150 width or a king-size bed 150-183 width.

Show 11 photos

Adultos Suite, Oceanfront

1 Queen Size Bed

1 King Size Bed

1 Sofa Bed

x8

+

x5

More details

SUITE OCEAN FRONT ADULTOS includes either a queen-size bed 150-154 width or a king-size bed 150-183 width plus a sofa bed.

Show 6 photos

Adultos Suite, River View

1 King Size Bed

1 Sofa Bed

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Suite River Adultos only.

Show 11 photos

Suite, Oceanfront

1 King Size Bed

2 Double Beds

Free wifi

Minibar

Flat-screen TV

Refrigerator

x3

+

More details

Suite Ocean Front

Show 5 photos

Swim Up Adultos, King/Queen, Oceanfront

1 King Size Bed

1 Queen Size Bed

1 Sofa Bed

x10

+

x6

More details

SWIM UP OCEAN FRONT ADULTOS includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus a sofa bed.

Guest reviews

9.4

1,418 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇷🇴

Silvia

9.1

January 2023

I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.

The rigid rule did not allow me to leave cash as deposit ( they only offered to change to pesos - what could I do with pesis at the end of my vacation going to the airport), and they do not accept debit cards either. So they charged me 200 USD promising to pay it back on check-out. It's been 1 month and 1 week and I have not received my money back. The hotel no longer answers my emails requesting the proof of payment I could use with my bank. A hotel at the level of Xcaret Arte is ignoring a 2 time customer and the return of my deposit. So this is a big red flag for me. I no longer trust this hotel. Hope someone sees this and takes some actions. I'll tell everyone how I was ripped off by a luxury hotel.

🇨🇦

Syu

8.2

May 2023

clean, spacious room. beautiful beach.

We stayed 5 days and couldn't get to try the restaurant we want. There was additional charge per person for some restaurants which they shouldn't say "all inclusive" and it was almost impossible to book the Japanese restaurant for dinner, it was already fully booked for the whole week when we arrived there. we have very limited choice of place for dinner and ended up going to the same place for 3 days.

🇺🇸

Arturo

10

September 2022

We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.

They need to tell some of their staff regarding waiters to be more friendly with sincere personality not fake. I said this because there was one waiter in kibi kibi restaurant who at the beginning was all friendly and joyful but when I told him that I will bring a bottle of wine from my room rather than to buy one there, his attitude turned out very upset and the rest of the dinner was just getting increasingly worse. Out of respect to this waiter, I don’t mention his name here

🇺🇸

Rob

9.1

January 2022

The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.

Unfortunately the concierge was not up to par in comparison to other five star resorts. It's possible due to hotel being too large or the staff being too young but all of our reservations were wrong or not completed when we showed up for fine dining. Also, we were celebrating a birthday but they set up surprise in room for anniversary which was odd. The only other note is the mixed drinks at the pool were pretty weak but not the end of the world as the liquor is top shelf.

🇺🇸

Kyle

8.2

January 2022

It was so big and there were so many places to find privacy and relax. Bio and Las Cuevas were incredible.

Not enough wayfinding or stairs. You have to walk back and forth on multiple floors to get to where you need to go. There needs to be a better map or way finding system. I’d also like one Italian restaurant on the property. I’d stay twice as long if there were more food options that actually felt differently. Arenal and Cayuga were disappointing. The fresh fish did not taste fresh.

🇸🇻

Liz

10

August 2022

Loved the property and all the options on activities to do and regret not staying longer. Food was very good and parks lots of fun. I also wanted to call out a staff from Cinthia who was our tour guide in Xenotes and Najaida from rest CANTINA VI.AI.PI is wonderful.

Not all the staff are helpful and no one explains that you need to make reservations for some amenities and new because I read on the website and if I hadnt I probably would have not been able to attend since they are usually booked.

🇺🇸

Chi

8.2

April 2023

FOOD WAS AMAZING. HOTEL WAS ACCOMIDATING TRANSPORT TO AND FROM AIRPORT WAS ENJOYABLE

BOOKING.COM DID NOT COMMUNICATE WITH XCARAT ARTE HOTEL PRIOR TO MY STAY. 1. I WAS ASKED TO PAY THROUGH XCARAT ONLIN PORTAL AND WAS ONLY TOLD TWO DAYS BEFORE MY STAY. I WAS UNDER THE IMPRESSION THAT PAYMENT WAS WITH BOOKING.COM. 2. AFTER CALLING THE HOTEL REGARDING ITEM 1, I WAS INFORMED THAT THERE IS A "WISH LIST" FORM THAT I NEED TO FILL OUT PRIOR TO MY STAY THAT MAKES RESERVATIONS OF RESTURANTS AND ACTIVITIES AT THE XCARAT RESORT. SINCE I WAS UNAWARE OF THE FORM UNTIL LATE, WE WERE NOT ABLE TO GET THE RESERVATIONS TIMES THAT WE WANTED. 3. PLEASE MAKES SURE BUS TRANSPORT/PICKUP TO AND FROM CANCUN AIRPORT IS PROVIDED IN THE BOOKING.COM DETAILS.

🇦🇺

Eliana

10

July 2023

We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.

The restaurant that we liked the least was TAH-XIDO. It was nice but out of all the restaurants that's the one that was the least impressive even though my most favourite food is japanese. Food service in the room wasn't as good as we hoped for, something they may need to improve on. Also we were disappointed that all pools close at 6:30pm when we noticed that at Xacaret mexico some children were still in pools much later than that when we went to eat at HA restaurant.

🇪🇸

Andrea

10

August 2023

This place was amazing. The staff was very friendly and helpful. From when you arrive at the location until the bus dropped us off at the airport, the team was very attentive. The food was of high quality and very good! Same with the drinks. The rooms have everything you need. The hotel is very safe. It may seem price but when you calculate what you will spend in a five star hotel, transportation, food and activities you will see that's its totally worth it. We had the garden view room and we loved it then we moved to a river view room and it was also great! No matter the room you stay, your experience will be great! Highly recommended. Will definitely come back.

Everything was great. Next time will book in a less raining season. Even though the weather wasn't the best. Our stay was memorable.

🇺🇸

Eddie

10

February 2022

What didn’t I like about the property is a better question. Everything from the staff, the food, the drinks the natural environment were just perfect. My girlfriend and I loved it so much we signed up to be members with their destination club and are already planning to go back in December! The staff goes out of their way to make you feel welcome and pampered! The specialty restaurants needed reservations but those are also included in the price. But for us, the buffet was #1! Such pretty decorations and so many options of food that it’s hard to choose what you want haha! Shoutout to the bartenders for making us non stop specialty cocktails and for having us turnt up hahaha! Can’t wait to go back and see our new friends Alan, Alicia, and Sarahi!!

The only thing I didn’t like about the property is that there is so much to see and do! It makes you feel like you barely scratched the surface of restaurants, hidden cays and beaches, adventure parks and other amenities. That was definitely our motivation to return and check out more the next time we are there!

Points of Interest Around Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Attractions

Xenses Park

0.2mi

Rio Secreto Nature Reserve

1.1mi

Fundadores Park (El Zócalo)

4.5mi

3D Museum of Wonders

5.3mi

Kantun Chi Ecopark

10.6mi

Xotik-Ha EcoPark

10.8mi

Discover Mexico Park Cozumel

12.2mi

The Mayan Cacao Company

14.4mi

Playa Palancar

16.1mi

San Gervasio Mayan Ruins

18.6mi

Selvatica

20.4mi

El Mirador Lookout

21.4mi

Cenote Dos Ojos

25mi

Cenotes Sac Actun

26.2mi

Casa Cenote

28mi

Restaurants

XAAK

Cuisines

  • Mexican

Ambiances

  • Modern

ENCANTA

Cuisines

  • International

Ambiances

  • Modern

CHINO POBLANO

Cuisines

  • Mexican
  • Asian

Ambiances

  • Modern

CANTINA VI.AI.PY.

Cuisines

  • Mexican

Ambiances

  • Modern

KIBI KIBI

Cuisines

  • Mexican
  • Middle Eastern
  • Local

Ambiances

  • Modern

MERCADO DE SAN JUAN

Cuisines

  • Mexican

Ambiances

  • Traditional
  • Modern

CAYUCO

Cuisines

  • Mediterranean

Ambiances

  • Modern

TAH-XIDO

Cuisines

  • Japanese

Ambiances

  • Modern

ARENAL

Cuisines

  • Mexican

Ambiances

  • Modern

APAPACHOA

Ambiances

  • Modern

Pools

Location

  • Outdoor

Features

  • With plunge
  • With view

Availability

  • All season

Amenities of Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Spa/Wellness packages

Restaurant

Beachfront

Private beach area

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Fitness center

Free shuttle

Waterslide

Steam room

Free Airport Shuttle

Beach

Sauna

Air conditioning

Hot tub

Tennis court

Bar

Sun deck

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Non-smoking rooms

Beach umbrellas

Beach chairs/Loungers

Garden

Balcony

Stay rules - Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Is it possible to stay with my pet at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

Yes, you can stay with your pet at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only. However, keep in mind that there may be charges for bringing your pet along.

What are the check-in and check-out times at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

For a pleasant stay at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, guests can check in from 03:00 PM to 11:30 PM and should check out by 12:00 PM.

Is free parking available at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

Yes, Hotel Xcaret Arte offers free, private, on-site parking for its guests. No reservation is required.

What are the rates at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only offers accommodations starting at $646. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What types of rooms does Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only offer?

The hotel offers a variety of suites including Suite with Garden View, King Suite with Spa Bath, Suite with Spa Access, Suite with Private Pool, and Suite with River View. All suites have a room size of 646 sqft and do not allow smoking. They can accommodate up to 3 adults and have bed options such as Double beds, King size beds, Queen size beds, and Sofa beds.

Which amenities can guests enjoy at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

Guests at Hotel Xcaret Arte can spend their time indulging in a range of leisure amenities. They can relax and rejuvenate at the spa, which offers wellness packages and a variety of treatments such as body wraps, facials, and massages. The hotel features a beachfront and a private beach area where guests can soak up the sun and enjoy the beautiful coastal scenery. For those who prefer swimming, there is an outdoor swimming pool with a waterslide. Guests can also take advantage of other facilities like a steam room, sauna, and hot tub/Jacuzzi.

In terms of dining options, the hotel offers a variety of restaurants with different cuisines such as Mexican, international, Asian, Middle Eastern, and Mediterranean. Guests can enjoy modern ambiances and unique culinary experiences at places like XAAK, ENCANTA, CHINO POBLANO, and TAH-XIDO.

Overall, guests have plenty of options to relax, enjoy the beach, swim, dine, and pamper themselves at Hotel Xcaret Arte.

Can guests use a pool at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

Hotel Xcaret Arte has an outdoor pool available all year round. The pool features a plunge area and offers a view.

Does Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only have on-site restaurants?

Yes, the hotel does have several restaurants on site. The restaurants offer a variety of cuisines, including Mexican, international, Asian, Middle Eastern, and Mediterranean. The ambiance of the restaurants ranges from modern to traditional.

Are both cash and credit cards valid payment options at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?

Yes, both cash and credit cards are valid payment options at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only. In addition to accepting major credit cards such as Mastercard, American Express, and Visa, the hotel also accepts cash as a form of payment. This provides guests with the flexibility to choose the payment method that suits them best.