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+1-833-728-20411,418 reviews
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$646Chetumal Puerto Juárez, Km 282, Playa Del Carmen, 77710, PLAYA DEL CARMEN, Mexico
Reservations:
+1-833-728-20411,418 reviews
1/70
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Welcome to Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, a five-star oasis nestled in the vibrant city of Playa del Carmen, Mexico. This exquisite hotel offers a truly immersive experience for travelers seeking luxury and adventure. With its convenient location just 4.1mi from the city center, you'll have easy access to all the excitement this destination has to offer.
Upon arrival, you'll be greeted with warm hospitality and a stunning beachfront setting. The hotel boasts a private beach area where you can unwind and soak up the sun, as well as an outdoor swimming pool complete with a thrilling waterslide. For some pampering, indulge in spa and wellness packages or relax in the steam room and sauna. Active guests can take advantage of the tennis court or enjoy a workout session in the fitness center.
With 1418 glowing reviews, Hotel Xcaret Arte leaves a lasting impression on its guests. The hotel features soundproof rooms, air conditioning, and a private balcony to ensure a comfortable stay. Enjoy delicious meals and refreshing drinks at the on-site restaurant and bar, or opt for room service for a more intimate dining experience. Parking and WiFi are complimentary, plus the hotel offers a free shuttle service and airport transfers for added convenience.
Embark on a truly memorable vacation at Hotel Xcaret Arte, where unparalleled luxury and thrilling adventures await. Starting at just $646, this remarkable hotel is the perfect destination for those seeking an extraordinary experience in Playa del Carmen, Mexico. Book your stay today and let the magic unfold.
When it comes to amenities, Hotel Xcaret Arte has it all. You can take a dip in one of the outdoor pools, including Pool 1 which features a plunge and offers a breathtaking view. Imagine sipping a refreshing cocktail while enjoying the stunning surroundings.
Food lovers will be delighted with the array of dining options at the hotel. Indulge in mouthwatering Mexican cuisine at restaurants like XAAK, CHINO POBLANO, KIBI KIBI, and ARENAL. If you're in the mood for international flavors, ENCANTA is the place to go. For a taste of Mediterranean cuisine, head to CAYUCO. TAH-XIDO offers Japanese dishes, while MERCADO DE SAN JUAN provides a blend of traditional and modern Mexican flavors. With so many options, you'll be able to satisfy your cravings no matter what you're in the mood for.
At Hotel Xcaret Arte, your furry friends are welcome too. The hotel allows pets, although charges may apply. So you can bring along your beloved companion to experience the luxurious vacation with you.
With its top-notch amenities, stunning pools, and diverse dining options, Hotel Xcaret Arte promises an unforgettable stay. Whether you're looking to relax by the pool, indulge in delicious cuisine, or explore the vibrant city of Playa del Carmen, this hotel has everything you need for a truly extraordinary vacation. Book your stay today and get ready to embark on an adventure like no other.
Closest airports
Cozumel International Airport
12.9miCancún International Airport
35.2miSpa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Waterslide
Steam room
Free Airport Shuttle
Beach
Sauna
Air conditioning
Hot tub
Tennis court
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden
Balcony
Show 6 photos
Spa Suite, River View
1 Sofa Bed
645 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
This suite's standout features are the hot tub and sauna. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as river views. The unit has 2 beds.
Show 10 photos
Spa Suite, Garden View
1 King Size Bed
1 Sofa Bed
645 sqft
Spa tub
Balcony
Minibar
Flat-screen TV
+
More details
This suite features a hot tub and a sauna. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Show 5 photos
Suite, Ocean View
1 King Size Bed
1 Sofa Bed
Balcony
Wifi
Minibar
Air conditioning
x3
+
x3
More details
SUITE OCEAN VIEW includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus a sofa bed.
Show 4 photos
Suite, River View
2 Double Beds
645 sqft
Hot tub
Balcony
Minibar
Air conditioning
x3
+
More details
This triple room offers a hot tub. Providing free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker and a seating area. The unit offers 2 beds.
Show 4 photos
Suite, 2 Double, Garden View
2 Double Beds
645 sqft
Hot tub
Balcony
Minibar
Air conditioning
x3
More details
Indulge in the spacious Suite with Garden View, boasting 646 sqft of comfort. Relax on the balcony, enjoy the air-conditioned bliss, and unwind in the hot tub while relishing in the serene surroundings.
Show 4 photos
Suite, Private Pool
2 Double Beds
645 sqft
Hot tub
Balcony
Minibar
Air conditioning
x8
+
x5
More details
Indulge in luxury with our spacious suite featuring a private pool, hot tub, and balcony, perfect for a relaxing getaway. With two double beds and stylish touches, this 646 sqft suite is ideal for up to three adults seeking a serene retreat.
Show 4 photos
Suite, 2 Double, River View
2 Double Beds
645 sqft
Hot tub
Balcony
Minibar
Air conditioning
x3
More details
Indulge in the luxury of our spacious 646 sqft Quadruple Suite with a breathtaking River View. Unwind in the hot tub on your private balcony, enjoy the comfort of two double beds, and relish in the convenience of a minibar and air conditioning.
Room - 2 Double/King
2 Double Beds
1 King Size Bed
More details
Standard includes either 2 double beds 131-150 width or a king-size bed 150-183 width.
Show 11 photos
Adultos Suite, Oceanfront
1 Queen Size Bed
1 King Size Bed
1 Sofa Bed
x8
+
x5
More details
SUITE OCEAN FRONT ADULTOS includes either a queen-size bed 150-154 width or a king-size bed 150-183 width plus a sofa bed.
Show 6 photos
Adultos Suite, River View
1 King Size Bed
1 Sofa Bed
Free wifi
Minibar
Flat-screen TV
Refrigerator
+
More details
Suite River Adultos only.
Show 11 photos
Suite, Oceanfront
1 King Size Bed
2 Double Beds
Free wifi
Minibar
Flat-screen TV
Refrigerator
x3
+
More details
Suite Ocean Front
Show 5 photos
Swim Up Adultos, King/Queen, Oceanfront
1 King Size Bed
1 Queen Size Bed
1 Sofa Bed
x10
+
x6
More details
SWIM UP OCEAN FRONT ADULTOS includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus a sofa bed.
9.4
1,418 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇷🇴
Silvia
9.1
January 2023
I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.
The rigid rule did not allow me to leave cash as deposit ( they only offered to change to pesos - what could I do with pesis at the end of my vacation going to the airport), and they do not accept debit cards either. So they charged me 200 USD promising to pay it back on check-out. It's been 1 month and 1 week and I have not received my money back. The hotel no longer answers my emails requesting the proof of payment I could use with my bank. A hotel at the level of Xcaret Arte is ignoring a 2 time customer and the return of my deposit. So this is a big red flag for me. I no longer trust this hotel. Hope someone sees this and takes some actions. I'll tell everyone how I was ripped off by a luxury hotel.
🇨🇦
Syu
8.2
May 2023
clean, spacious room. beautiful beach.
We stayed 5 days and couldn't get to try the restaurant we want. There was additional charge per person for some restaurants which they shouldn't say "all inclusive" and it was almost impossible to book the Japanese restaurant for dinner, it was already fully booked for the whole week when we arrived there. we have very limited choice of place for dinner and ended up going to the same place for 3 days.
🇺🇸
Arturo
10
September 2022
We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.
They need to tell some of their staff regarding waiters to be more friendly with sincere personality not fake. I said this because there was one waiter in kibi kibi restaurant who at the beginning was all friendly and joyful but when I told him that I will bring a bottle of wine from my room rather than to buy one there, his attitude turned out very upset and the rest of the dinner was just getting increasingly worse. Out of respect to this waiter, I don’t mention his name here
🇺🇸
Rob
9.1
January 2022
The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.
Unfortunately the concierge was not up to par in comparison to other five star resorts. It's possible due to hotel being too large or the staff being too young but all of our reservations were wrong or not completed when we showed up for fine dining. Also, we were celebrating a birthday but they set up surprise in room for anniversary which was odd. The only other note is the mixed drinks at the pool were pretty weak but not the end of the world as the liquor is top shelf.
🇺🇸
Kyle
8.2
January 2022
It was so big and there were so many places to find privacy and relax. Bio and Las Cuevas were incredible.
Not enough wayfinding or stairs. You have to walk back and forth on multiple floors to get to where you need to go. There needs to be a better map or way finding system. I’d also like one Italian restaurant on the property. I’d stay twice as long if there were more food options that actually felt differently. Arenal and Cayuga were disappointing. The fresh fish did not taste fresh.
🇸🇻
Liz
10
August 2022
Loved the property and all the options on activities to do and regret not staying longer. Food was very good and parks lots of fun. I also wanted to call out a staff from Cinthia who was our tour guide in Xenotes and Najaida from rest CANTINA VI.AI.PI is wonderful.
Not all the staff are helpful and no one explains that you need to make reservations for some amenities and new because I read on the website and if I hadnt I probably would have not been able to attend since they are usually booked.
🇺🇸
Chi
8.2
April 2023
FOOD WAS AMAZING. HOTEL WAS ACCOMIDATING TRANSPORT TO AND FROM AIRPORT WAS ENJOYABLE
BOOKING.COM DID NOT COMMUNICATE WITH XCARAT ARTE HOTEL PRIOR TO MY STAY. 1. I WAS ASKED TO PAY THROUGH XCARAT ONLIN PORTAL AND WAS ONLY TOLD TWO DAYS BEFORE MY STAY. I WAS UNDER THE IMPRESSION THAT PAYMENT WAS WITH BOOKING.COM. 2. AFTER CALLING THE HOTEL REGARDING ITEM 1, I WAS INFORMED THAT THERE IS A "WISH LIST" FORM THAT I NEED TO FILL OUT PRIOR TO MY STAY THAT MAKES RESERVATIONS OF RESTURANTS AND ACTIVITIES AT THE XCARAT RESORT. SINCE I WAS UNAWARE OF THE FORM UNTIL LATE, WE WERE NOT ABLE TO GET THE RESERVATIONS TIMES THAT WE WANTED. 3. PLEASE MAKES SURE BUS TRANSPORT/PICKUP TO AND FROM CANCUN AIRPORT IS PROVIDED IN THE BOOKING.COM DETAILS.
🇦🇺
Eliana
10
July 2023
We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.
The restaurant that we liked the least was TAH-XIDO. It was nice but out of all the restaurants that's the one that was the least impressive even though my most favourite food is japanese. Food service in the room wasn't as good as we hoped for, something they may need to improve on. Also we were disappointed that all pools close at 6:30pm when we noticed that at Xacaret mexico some children were still in pools much later than that when we went to eat at HA restaurant.
🇪🇸
Andrea
10
August 2023
This place was amazing. The staff was very friendly and helpful. From when you arrive at the location until the bus dropped us off at the airport, the team was very attentive. The food was of high quality and very good! Same with the drinks. The rooms have everything you need. The hotel is very safe. It may seem price but when you calculate what you will spend in a five star hotel, transportation, food and activities you will see that's its totally worth it. We had the garden view room and we loved it then we moved to a river view room and it was also great! No matter the room you stay, your experience will be great! Highly recommended. Will definitely come back.
Everything was great. Next time will book in a less raining season. Even though the weather wasn't the best. Our stay was memorable.
🇺🇸
Eddie
10
February 2022
What didn’t I like about the property is a better question. Everything from the staff, the food, the drinks the natural environment were just perfect. My girlfriend and I loved it so much we signed up to be members with their destination club and are already planning to go back in December! The staff goes out of their way to make you feel welcome and pampered! The specialty restaurants needed reservations but those are also included in the price. But for us, the buffet was #1! Such pretty decorations and so many options of food that it’s hard to choose what you want haha! Shoutout to the bartenders for making us non stop specialty cocktails and for having us turnt up hahaha! Can’t wait to go back and see our new friends Alan, Alicia, and Sarahi!!
The only thing I didn’t like about the property is that there is so much to see and do! It makes you feel like you barely scratched the surface of restaurants, hidden cays and beaches, adventure parks and other amenities. That was definitely our motivation to return and check out more the next time we are there!
Attractions
Xenses Park
0.2miRio Secreto Nature Reserve
1.1miFundadores Park (El Zócalo)
4.5mi3D Museum of Wonders
5.3miKantun Chi Ecopark
10.6miXotik-Ha EcoPark
10.8miDiscover Mexico Park Cozumel
12.2miThe Mayan Cacao Company
14.4miPlaya Palancar
16.1miSan Gervasio Mayan Ruins
18.6miSelvatica
20.4miEl Mirador Lookout
21.4miCenote Dos Ojos
25miCenotes Sac Actun
26.2miCasa Cenote
28miAttractions
Xenses Park
0.2miRio Secreto Nature Reserve
1.1miFundadores Park (El Zócalo)
4.5mi3D Museum of Wonders
5.3miKantun Chi Ecopark
10.6miXotik-Ha EcoPark
10.8miDiscover Mexico Park Cozumel
12.2miThe Mayan Cacao Company
14.4miPlaya Palancar
16.1miSan Gervasio Mayan Ruins
18.6miSelvatica
20.4miEl Mirador Lookout
21.4miCenote Dos Ojos
25miCenotes Sac Actun
26.2miCasa Cenote
28miAirports
Cozumel International Airport
12.9miCancún International Airport
35.2miXAAK
Cuisines
Ambiances
ENCANTA
Cuisines
Ambiances
CHINO POBLANO
Cuisines
Ambiances
CANTINA VI.AI.PY.
Cuisines
Ambiances
KIBI KIBI
Cuisines
Ambiances
MERCADO DE SAN JUAN
Cuisines
Ambiances
CAYUCO
Cuisines
Ambiances
TAH-XIDO
Cuisines
Ambiances
ARENAL
Cuisines
Ambiances
APAPACHOA
Ambiances
Location
Features
Availability
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Free shuttle
Waterslide
Steam room
Free Airport Shuttle
Beach
Sauna
Air conditioning
Hot tub
Tennis court
Bar
Sun deck
Tour desk
Parking On Site
Terrace
Soundproof rooms
Personal trainer
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden
Balcony
Activities
Beach
Bicycle rental
Cycling
Nightclub/DJ
Tennis court
Bedroom
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Bar
Coffee house on site
Fruit
Minibar
Restaurant
Snack bar
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Invoice provided
Tour desk
General
Air conditioning
Chapel/Shrine
Hair/Beauty salon
Non-smoking rooms
Pet basket
Pet Friendly
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Hair coloring
Hair treatments
Haircut
Hairstyling
Hot tub
Light therapy
Makeup services
Manicure
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Waterslide
Waxing services
Yoga classes
Transportation
Free Airport Shuttle
Free shuttle
From 15:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
From 08:00
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children over 16 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
Is it possible to stay with my pet at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
Yes, you can stay with your pet at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only. However, keep in mind that there may be charges for bringing your pet along.
What are the check-in and check-out times at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
For a pleasant stay at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, guests can check in from 03:00 PM to 11:30 PM and should check out by 12:00 PM.
Is free parking available at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
Yes, Hotel Xcaret Arte offers free, private, on-site parking for its guests. No reservation is required.
What are the rates at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only offers accommodations starting at $646. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
What types of rooms does Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only offer?
The hotel offers a variety of suites including Suite with Garden View, King Suite with Spa Bath, Suite with Spa Access, Suite with Private Pool, and Suite with River View. All suites have a room size of 646 sqft and do not allow smoking. They can accommodate up to 3 adults and have bed options such as Double beds, King size beds, Queen size beds, and Sofa beds.
Which amenities can guests enjoy at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
Guests at Hotel Xcaret Arte can spend their time indulging in a range of leisure amenities. They can relax and rejuvenate at the spa, which offers wellness packages and a variety of treatments such as body wraps, facials, and massages. The hotel features a beachfront and a private beach area where guests can soak up the sun and enjoy the beautiful coastal scenery. For those who prefer swimming, there is an outdoor swimming pool with a waterslide. Guests can also take advantage of other facilities like a steam room, sauna, and hot tub/Jacuzzi.
In terms of dining options, the hotel offers a variety of restaurants with different cuisines such as Mexican, international, Asian, Middle Eastern, and Mediterranean. Guests can enjoy modern ambiances and unique culinary experiences at places like XAAK, ENCANTA, CHINO POBLANO, and TAH-XIDO.
Overall, guests have plenty of options to relax, enjoy the beach, swim, dine, and pamper themselves at Hotel Xcaret Arte.
Can guests use a pool at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
Hotel Xcaret Arte has an outdoor pool available all year round. The pool features a plunge area and offers a view.
Does Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only have on-site restaurants?
Yes, the hotel does have several restaurants on site. The restaurants offer a variety of cuisines, including Mexican, international, Asian, Middle Eastern, and Mediterranean. The ambiance of the restaurants ranges from modern to traditional.
Are both cash and credit cards valid payment options at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only?
Yes, both cash and credit cards are valid payment options at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only. In addition to accepting major credit cards such as Mastercard, American Express, and Visa, the hotel also accepts cash as a form of payment. This provides guests with the flexibility to choose the payment method that suits them best.
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