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+1-833-728-204144 reviews
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$230Avda. Xaman-Ha, Manzana 3 Lote 4, Condominio Playacar, Playa de Carmen, 77710, Mexico
Reservations:
+1-833-728-204144 reviews
1/93
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Welcome to Riu Palace Mexico - All Inclusive, a luxurious 5-star hotel located in the vibrant city of Playa del Carmen, Mexico. Situated just 1.7mi from the city center, this beachfront hotel offers breathtaking views and easy access to the beautiful beach. With 44 positive reviews, you're guaranteed a memorable stay.
Starting at just $230, Riu Palace Mexico offers unbeatable value for money. The hotel provides a wide range of amenities, including a spa, outdoor swimming pool, kids' pool, tennis court, and a fitness center. Whether you want to relax in the steam room or indulge in spa treatments, there's something for everyone. With free Wi-Fi and room service available, you can stay connected and enjoy the convenience of luxury right at your fingertips.
The hotel's location allows you to explore the best of Playa del Carmen. You can easily visit the city center and immerse yourself in the local culture and flavors. At Riu Palace Mexico, you'll experience top-notch service, comfortable accommodations, and a sense of relaxation that will leave you rejuvenated. Don't miss out on this incredible opportunity to create lifelong memories in one of Mexico's most beautiful destinations. Book your stay at Riu Palace Mexico - All Inclusive today!
When you stay at Riu Palace Mexico, you'll have access to not one, not two, but five outdoor pools! Whether you're looking to take a dip, lounge by the water, or have some family fun, our pools have got you covered. Four of the pools are available all year round, so no matter when you visit, you can enjoy a refreshing swim. And for our younger guests, we have a special pool designed just for kids, complete with a shallow end to ensure their safety. So grab your swimsuit and make a splash in our incredible pools!
Hungry after a long day of swimming? Look no further than our on-site restaurants. With an array of international cuisines available, you'll never run out of options. From the Italian delights of La Dolce Vita to the Mexican flavors of La Bodega, our restaurants cater to every taste. Want to enjoy a romantic dinner? Head to Krystal - Fusión, where you can savor a romantic ambiance along with your meal. And for those quick snack cravings, we have Guacamole - Snack / Steakhouse and Pepe's Food - Grill Snacks ready to satisfy your hunger. At Riu Palace Mexico, you can indulge in delicious food without having to leave the hotel!
When it comes to payment options, we strive to make your stay as convenient as possible. We accept American Express, Visa, and Mastercard, ensuring a hassle-free transaction. Please note that we do not accept cash. So leave your worries behind and enjoy a seamless payment experience at Riu Palace Mexico. Book your stay with us today and get ready for a vacation filled with relaxation, fun, and incredible dining experiences!
Closest airports
Cozumel International Airport
12.6miCancún International Airport
32.8miSpa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Beach
Air conditioning
Tennis court
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
Balcony
Bathtub
Show 4 photos
Junior Suite Superior, 2 Double
1 Queen Size Bed
2 Double Beds
420 sqft
Spa tub
Private Bathroom
Balcony
Bathtub
x5
+
x3
More details
Junior Suite Superior Two Double Beds
Show 4 photos
Junior Suite, 2 Double
1 Queen Size Bed
2 Double Beds
420 sqft
Spa tub
Private Bathroom
Balcony
Bathtub
x5
+
x3
More details
Junior Suite Two Double Beds
Show 4 photos
Suite
1 Queen Size Bed
1 Sofa Bed
505 sqft
Spa tub
Private Bathroom
Balcony
Bathtub
x8
+
x5
More details
Suite With Double Bed
Show 4 photos
Junior Suite
2 Double Beds
1 King Size Bed
Balcony
x5
+
x3
More details
Junior Suite Superior, Double
1 Double Bed
1 King Size Bed
x3
+
More details
Indulge in luxury and relaxation in our spacious Junior Suite Superior, perfect for a couple's getaway or a group of friends. With a spa tub, private balcony, flat-screen TV, and luxurious amenities, this room is designed to make your stay unforgettable.
Suite, Queen
1 Queen Size Bed
x8
+
x5
More details
Indulge in luxury and relaxation with our spacious Suite, offering 506 sqft of elegant living space. Unwind in the private spa tub, enjoy the balcony with outdoor furniture, and indulge in the comfort of a Queen size bed and a cozy sofa bed.
Suite, Double
1 Double Bed
Balcony
x8
+
x5
More details
Show 2 photos
Suite Jacuzzi
1 King Size Bed
x3
+
More details
Suite With Jacuzzi
Superior, Double
1 Double Bed
x4
+
x3
More details
Superior
Suite Superior, 2 Double
2 Double Beds
x8
+
x5
More details
Suite Superior Two Double Beds
Junior Suite Superior, King
1 King Size Bed
x5
+
x3
More details
Junior Suite Superior King Bed
Suite, 2 Double
2 Double Beds
x8
+
x5
More details
Suite Two Double Beds
8.7
44 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Michael
8.2
August 2023
The resort was very nicely landscaped and the staff was excellent all the way through. Excellent location right on the beach and the caribe company was great to book excursions through. Some food was good other was average. The RIU party was amazing.
The room itself was dated and did not like that the bathroom area was only separated by a curtain. Also the bed itself was not too comfortable. The pool area is a little small and closed way to early. They also would do better with an easy access Spa/Jacuzzi to relax in on the property. Only one was through the spa/gym area and was not clean.
🇺🇸
Kris
9.1
April 2023
Beautiful property, great pools, great beach area. I was able to eat in every single restaurant on property, which was great because they don't take reservations, you can just walk in. The Rock and Roll show was spectacular! The singers were really great. I liked that I could go to the other RIU properties (there are 5 in walking distance) and I visited them all, and was able to see some of the entertainment there. The best part of the week was definitely the RIU party. The white party was AWESOME! Bubbles, balloons, face painting, aerialists, stilt walkers, disco balls, lasers, gogo dancers, amazing costumes, great music, and thousands of people from across the properties! So much fun. The location is good, as you can walk into town (about a 30 min walk).
No shuttle to take you into town, you have to take a taxi. The food was mostly mediocre except for in the Krystal restaurant, which was truly delicious. The breakfast buffet was pretty good. They had advertised fitness dance classes, but when I went over there, the staff was just standing around talking and they never started the class. Perhaps there was no other interest, so they just skipped it? But I never saw a fitness class happening. Was hoping for a bit more of a hip crowd, but it was mostly families and older folks. As a solo traveler, if I were to go again, I'd stay at the RIU Tequila instead.
🇨🇱
Angelica
9.1
August 2023
The Location next to the Beach , the Food and the all the areas (pools , restaurants , lobby)
The floor of the room, to much white “cold” lights everywhere
🇵🇹
Sonia
10
September 2023
Great food! Great parties and shows, great staff, huge rooms! Loved everything!
They should have a library and clocks inside the rooms.
🇺🇸
Anil
8.2
July 2023
Beach, fitness center
Food
🇧🇪
Francesco
6.4
July 2023
Food is very good and location is perfect
Animation staff was not great. The kids club (Riuland) was poorly managed: there was only one guy (Daniel), with no experience with kids, who had to manage around 7 to 8 kids (he put TV to entertain some of them. ) . My children got bored only after a few hours and did not want to stay anymore. I mentioned this to the animation staff manager, Ana, requesting her to put one additional person: she agreed but she never put another person... Same thing for activities, no one was available for some scheduled activities, like for volley. I mentioned this to the director, a young Spanish women, and she told me that 2 persons of the animation team were sick. So for 897 guests the hotel offered only 2 animation workers.. Also the quality of the entertainment was low.
Attractions
Fundadores Park (El Zócalo)
2.1miXenses Park
2.3miRio Secreto Nature Reserve
2.8mi3D Museum of Wonders
2.9miDiscover Mexico Park Cozumel
12.8miKantun Chi Ecopark
12.9miXotik-Ha EcoPark
13.1miThe Mayan Cacao Company
15.8miPlaya Palancar
17.6miSan Gervasio Mayan Ruins
18.1miSelvatica
18.2miEl Mirador Lookout
22.2miCenote Dos Ojos
27.3miCenotes Sac Actun
28.5miCasa Cenote
30.4miAttractions
Fundadores Park (El Zócalo)
2.1miXenses Park
2.3miRio Secreto Nature Reserve
2.8mi3D Museum of Wonders
2.9miDiscover Mexico Park Cozumel
12.8miKantun Chi Ecopark
12.9miXotik-Ha EcoPark
13.1miThe Mayan Cacao Company
15.8miPlaya Palancar
17.6miSan Gervasio Mayan Ruins
18.1miSelvatica
18.2miEl Mirador Lookout
22.2miCenote Dos Ojos
27.3miCenotes Sac Actun
28.5miCasa Cenote
30.4miAirports
Cozumel International Airport
12.6miCancún International Airport
32.8miDon Julián
Cuisines
Ambiances
La Dolce Vita
Cuisines
Krystal - Fusión
Ambiances
La Bodega
Cuisines
Miyagi
Cuisines
Location
Features
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Steam room
Spa tub
Beach
Air conditioning
Tennis court
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
Balcony
Bathtub
Activities
Beach
Bicycle rental
Live music/Performance
Live sports events (broadcast)
Nightclub/DJ
Snorkeling
Tennis court
Themed dinners
Windsurfing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Minibar
Restaurant
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Currency exchange
Tour desk
General
Air conditioning
Chapel/Shrine
Elevator
Hair/Beauty salon
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
BBQ facilities
Beachfront
Garden
Outdoor furniture
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Kids' pool
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Car rental
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
When are the check-in and check-out times for Riu Palace Mexico - All Inclusive?
When you book a stay at Riu Palace Mexico - All Inclusive, you can access your room from 03:00 PM and should leave by 11:00 AM.
Does Riu Palace Mexico - All Inclusive provide free parking options?
Yes, there is parking available at Riu Palace Mexico - All Inclusive. The parking provided by the hotel is free and private. It is conveniently located on site and no reservation is required.
What's the nightly rate at Riu Palace Mexico - All Inclusive?
Riu Palace Mexico - All Inclusive has rates that begin from $230. Prices can differ due to room specifications and booking dates. Always add your desired dates for a precise quote.
What are the room types available at Riu Palace Mexico - All Inclusive?
The Riu Palace Mexico offers a variety of room types, including Junior Suite Superior, Suite, Junior Suite, and Suite with Hot Tub. These rooms range in size from 420 sqft to 506 sqft. All rooms are non-smoking. The occupancy for the rooms ranges from 2 adults to 3 adults, and the beds available include Queen size beds, Double beds, and a Sofa Bed.
Where can guests find entertainment in Riu Palace Mexico - All Inclusive?
Guests at Riu Palace Mexico can spend their time at the hotel by enjoying the leisure amenities provided. They can relax and rejuvenate at the spa which offers wellness packages. For outdoor activities, there are multiple swimming pools available, including a kids' pool and a pool with a shallow end specifically for children. Guests can also take advantage of the tennis court and enjoy the beachfront location.
In terms of dining, the hotel offers a variety of restaurants with different cuisines and ambiances. Don Julián and Guacamole - Snack/Steakhouse are family-friendly options, while La Dolce Vita and Krystal - Fusión offer a romantic atmosphere. Mexican cuisine can be enjoyed at La Bodega, and Japanese cuisine at Miyagi. There is also Pepe's Food - Grill Snacks available for guests.
Overall, guests can indulge in the various leisure amenities, dine at the different restaurants, and take advantage of the pools during their stay at Riu Palace Mexico.
Is there a swimming pool at Riu Palace Mexico - All Inclusive?
The Riu Palace Mexico - All Inclusive hotel has a total of 5 pools. All of the pools are located outdoors and are available year-round. One of the pools, pool 5, has a shallow end and is restricted to kids only.
Is there an in-house restaurant at Riu Palace Mexico - All Inclusive?
Yes, the hotel has several on-site restaurants available. These include Don Julián, La Dolce Vita, Krystal - Fusión, La Bodega, Miyagi, Guacamole - Snack / Steakhouse, and Pepe's Food - Grill Snacks. The cuisines vary from international, Italian, Mexican, and Japanese, offering a diverse dining experience for guests. The ambiances range from family-friendly to romantic.
Does Riu Palace Mexico - All Inclusive accept credit cards and cash payments?
No, Riu Palace Mexico - All Inclusive does not accept cash payments. They do accept credit cards such as American Express, Visa, and Mastercard.
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