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$308Avenida Paseo Xaman-Ha Lote Hotelero # 5, Playa del Carmen, 77710, Mexico
Reservations:
+1-833-728-20411,557 reviews
1/151
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Welcome to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where sun-soaked adventures and relaxation await you in the vibrant Playa del Carmen! Just 1.6mi from the bustling city center, our 4-star resort offers the perfect blend of tranquility and excitement. Nestled on Avenida Paseo Xaman-Ha, you can kick off your shoes and stroll along our stunning beachfront, where the soft sands and gentle waves create a tropical paradise right at your doorstep. Your dream getaway starts at just $308 a night, making it easy to pack your bags and escape to paradise.
With over 1557 dazzling reviews singing our praises, you’ll discover why travelers keep coming back for more of our delightful amenities! Unwind at our full-service spa or feel the thrill of snorkeling in crystal-clear waters (for an extra charge). Families will love our free kids' club and pools, while parents can sneak away for a well-deserved massage or some time on the tennis court. Did we mention live music performances and beach fun, complete with complimentary sun loungers and umbrellas? There’s never a dull moment at Viva Maya – unless, of course, you prefer lounging under the sun with a refreshing cocktail in hand!
Dive headfirst into our culinary delights at the on-site restaurant – breakfast is included for that perfect kickstart to your day! With a plethora of wonderful choices, you can indulge in a feast after a thrilling morning of water sports or a relaxing sauna session. Our attentive 24-hour front desk and tour desk are always on hand to help you discover the hidden gems of Quintana Roo, or to assist with babysitting to keep the little ones entertained. Come create unforgettable memories at Viva Maya, where every moment is crafted for joy, adventure, and ultimate relaxation!
At Viva Maya, your sun-drenched escapade isn’t just about soaking up the rays—it's also about diving into an ocean of fun! Our sparkling outdoor pools are the perfect haven for everyone. Families can splash around in our all-ages pool while the adults relish a serene atmosphere at our adults-only oasis. Picture yourself lounging poolside, with a refreshing drink in hand, basking in the bliss of sunny afternoons, playful laughter, and the sound of gently lapping waves right from the beach!
As the sun dips below the horizon, the adventure transitions seamlessly into an evening of culinary delights! The resort boasts a splendid array of on-site dining options, from the Mexican flavors of Hacienda Don Diego to the tantalizing Mediterranean dishes at Portofino. Feast with your loved ones at La Terraza or Miramare, where each meal is prepared with flair and finesse, perfect for families and cozy dinners alike. With a variety of cuisines catering to every palate, you can embark on a culinary journey without ever leaving the resort—just remember to save room for dessert!
And when the night calls, let our live music performances elevate your spirits! Whether you're swaying to tropical tunes or joining in the fun with new friends, the vibrant atmosphere will keep your vacation spirit alive. At Viva Maya, we invite you to let go of your cares and dive into the ultimate all-inclusive experience—because every sunset brings new adventures, and we’re here to make your getaway unforgettable!
Closest airports
Cozumel International Airport
12miCancún International Airport
32.7miSpa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Water sports facilities on site
Beach
Sauna
Air conditioning
Tennis court
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Playground
Kids' meals
Garden
Free toiletries
Show 7 photos
Superior, King Size, Ocean View
1 King Size Bed
390 sqft
Private Bathroom
Wifi
Air conditioning
Tea/Coffee maker
+
More details
Indulge in our spacious Superior King Room with stunning ocean views, boasting a comfortable king size bed for a restful night's sleep. Equipped with modern amenities like free wifi and a private bathroom, this non-smoking room is perfect for a family of 3 adults and 2 children looking for a relaxing getaway.
Show 5 photos
Superior, King Size, Garden View
1 King Size Bed
390 sqft
Private Bathroom
Air conditioning
Tea/Coffee maker
Free toiletries
+
More details
Experience ultimate comfort in our spacious Superior Garden King Room, accommodating up to 3 adults and 2 children. Be pampered with a plush king-size bed, a private bathroom, and additional amenities such as air conditioning, a tea/coffee maker, and free toiletries.
Show 5 photos
Superior, 2 Queen Size Beds, Garden View
2 Queen Size Beds
390 sqft
Private Bathroom
Air conditioning
x4
+
x3
More details
Indulge in the spacious comfort of our Superior Garden Queen Room with Two Queen Beds, perfect for families or groups of friends. With 388 sqft to stretch out in, you'll have plenty of space to relax and unwind after a day of exploring. Enjoy a private bathroom and the convenience of air conditioning, ensuring a comfortable and enjoyable stay.
Show 4 photos
Superior, King/2 Queen, Pool View, Single Use
2 Queen Size Beds
1 King Size Bed
Balcony
Free wifi
Minibar
Flat-screen TV
More details
These rooms offer a view of the resort's garden with either 2 queen size beds or 1 king size bed, air conditioning, 32" flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($).
Show 4 photos
Superior, King/2 Queen, Ocean View
2 Queen Size Beds
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
+
More details
These rooms offer a partial view of the ocean with either 2 queen size beds or 1 king size bed, air conditioning, 32” flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($). Adjoining rooms with communicating door are available upon request.
Show 4 photos
Superior, Queen Size, Pool View
1 Queen Size Bed
Kitchen
Microwave
Flat-screen TV
Refrigerator
+
More details
In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned quadruple room is consisted of of a TV with cable channels and a private bathroom. The unit has 2 beds.
Show 4 photos
Superior, Triple, Ocean View
2 Queen Size Beds
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
x3
+
x4
More details
These rooms offer a partial view of the ocean with either 2 queen size beds or 1 king size bed, air conditioning, 32” flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($). Adjoining rooms with communicating door are available upon request.
Show 4 photos
Superior, King Size, Pool View
1 King Size Bed
Kitchen
Microwave
Flat-screen TV
Refrigerator
+
More details
Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Show 4 photos
Superior, King/2 Queen, Ocean View, Single Use
2 Queen Size Beds
1 King Size Bed
+
More details
These rooms offer a partial view of the ocean with either 2 queen size beds or 1 king size bed, air conditioning, 32” flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($). Adjoining rooms with communicating door are available upon request.
Show 4 photos
Superior, King/2 Queen, Pool View
2 Queen Size Beds
1 King Size Bed
Balcony
Minibar
Flat-screen TV
x3
More details
These rooms offer a view of the resort's garden with either 2 queen size beds or 1 king size bed, air conditioning, 32" flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($).
Show 4 photos
Deluxe, 2 Queen Size Beds
2 Queen Size Beds
430 sqft
Private Bathroom
Air conditioning
Tea/Coffee maker
Free toiletries
x4
+
More details
Indulge in our spacious Deluxe Queen Room with two queen beds, perfect for a family of four. Relax and make yourself at home with air conditioning, a private bathroom, and complimentary toiletries.
Show 4 photos
Superior, 2 Queen Size Beds, Ocean View
2 Queen Size Beds
390 sqft
Private Bathroom
Air conditioning
Tea/Coffee maker
Free toiletries
+
More details
Experience ultimate comfort and breathtaking ocean views in our spacious Superior Queen Room. With two queen beds, this non-smoking room can accommodate up to 4 adults and 3 children. Enjoy amenities such as a private bathroom, air conditioning, and complimentary toiletries for a truly relaxing stay.
7.9
1,557 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Erasmo
8.2
September 2022
Overall the experience is nice. We were lucky we got one of the best room with the ocean view (and literally, the ocean in front of the balcony.) Also noticed our room was one of the fews that were remodeled. The staff deserves all of the ratings. Customer experience is the best. Servers: Antonio, Isaac, Darinel, and all the servers from the restaurants! The entertainers and dancers are MARAVILLOSO! Shouout to the Venezuelan dancer, he is the best Dancer and Zumba Instructor.
The food is not the best. Be aware, it’s all you can eat but ONLY the buffet they serve everyday. Not the best food, but okay for the money you’re spending. You only get 3 reservations from the fine-dining restaurants and you have to book them, reserve, whenever THEY have availability. They don’t open everyday. But it makes sense. You can see they’re understaff on the service staff.
Daniel
9.1
January 2022
Nearby to the city, amazing quality of the night shows, great Christmas & new year activities, great food, very beautiful beach landscape.
The room was too noisy. We could hear the entertainment team's rehearsals at midnight and people talking and walking through the indoor corridors at late night. Early in the mornings (8 AM or earlier) we could hear the maids with their cleaning trolleys very loud.
Adriana
8.2
March 2022
very clean and many things to do. Very nice shows in the evening.
too noisy at the poil. no time to really relax. the idea that all travellers go to Playa to party is wrong. we went to spend time with family not to get drunk. May be something the resort has to have in mind.
Joel
8.2
August 2021
Pool, beach, our room was very nice. Very clean. Staff was very friendly and helpful.
Very nice. Had a great time. Only nock is the food. You get 1 dinner per 3 days in the nice restaraunts, which were excellent. The rest of your meals are buffet, which is reasonable, but nothing to write home about. A little bland and repetitive. A lot of seaweed on the beach.
Joanne
10
May 2022
This is the 5th time we have stayed here. The staff are always very friendly and helpful, and they work very hard. I love the fact that the hotel is always updating things, trying to keep the customers happy. I loved the foam party in the pool this year, it was great. As they say at the Viva Wyndham Maya. The food at the Mexican, Italian and Mediterranean restaurants was amazing as always, although somebody had used our room number to book one of these restaurants as we found out the day after arrival when we went to book these, but this was easily resolved and we ate in all 3 restaurants during our holiday. We`ll definitely be back, as they say at the Viva Wyndham Maya Amigos para siempre.
The only thing that could be improved is the cleanliness of the toilets near reception and near the trapeze. They are not always that clean
Enrique
10
September 2022
The staff was great! From the house keeping to the concierge everyone was friendly and very attentive to our needs. Specifically, Raul and Joel from the concierge staff! They treated us like royalty during our honeymoon stay!
I can’t pick anything I didn’t like, if I did I would say the food selection during the buffet. Add more traditional Mexican foods as we traveled to Mexico to try out the food and we got American foods most of the stay. Again, this is very minor detail that if not changed won’t ruin the stay.
Ida
8.2
August 2023
Nice resort. Very tropical and lush setting. Resort was nicely maintained.
Rooms could offer more luxury and more comfortable beds. I would like to have had room service options especially coffee delivery to the room. Very hard to book specialty dining so I would have liked more dining options other than the buffet.
Melinda
8.2
August 2022
All-inclusive buffet had a great selection. The 24/7 open bar is a nice touch too! The room had a great view with a balcony. Live entertainment was great for the family. Overall the resort was wonderful for the price!
Would have liked a variety of entertainment for the adults. The rooms could be updated. The beach had algae and the rentals stop early. Did not like the staff trying to get urge us into a timeshare meeting. Felt like the guy was threatening us when we didn’t show.
Patricia
10
January 2023
beach area was exceptional Food options were of good varieties and fresh
our mattress had mold spots. We were not able to make reservations for Portofinos or Miremar restaurants due to no availability.
Theresa
8.2
March 2022
The beach was amazing and we could always find a place to sit. The staff was excellent, always friendly. The restaurant dinners (Don Diego and The Mediterranean one) were very good and the buffet food was good, with a lot of variety. The evening shows were very entertaining.
I wish you could dine a la carte every day. We could only get two reservations. I think this is just a temporary measure to keep numbers down due to covid. too many kids in the regular pool and not in the kids pool. The ambience/design of the buffet dining could be re-done to make it look and feel less like a cafeteria.
Attractions
Fundadores Park (El Zócalo)
1.9miXenses Park
2.5mi3D Museum of Wonders
2.7miRio Secreto Nature Reserve
3.2miDiscover Mexico Park Cozumel
12.2miKantun Chi Ecopark
13.2miXotik-Ha EcoPark
13.4miThe Mayan Cacao Company
15.4miPlaya Palancar
17.2miSan Gervasio Mayan Ruins
17.4miSelvatica
18.4miEl Mirador Lookout
21.6miCenote Dos Ojos
27.6miCenotes Sac Actun
28.8miCasa Cenote
30.6miAttractions
Fundadores Park (El Zócalo)
1.9miXenses Park
2.5mi3D Museum of Wonders
2.7miRio Secreto Nature Reserve
3.2miDiscover Mexico Park Cozumel
12.2miKantun Chi Ecopark
13.2miXotik-Ha EcoPark
13.4miThe Mayan Cacao Company
15.4miPlaya Palancar
17.2miSan Gervasio Mayan Ruins
17.4miSelvatica
18.4miEl Mirador Lookout
21.6miCenote Dos Ojos
27.6miCenotes Sac Actun
28.8miCasa Cenote
30.6miAirports
Cozumel International Airport
12miCancún International Airport
32.7miLa Terraza
Cuisines
Ambiances
Hacienda Don Diego
Cuisines
Portofino
Cuisines
Miramare
Cuisines
Ambiances
Viva Café
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Water sports facilities on site
Beach
Sauna
Air conditioning
Tennis court
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Playground
Kids' meals
Garden
Free toiletries
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Aerobics
Archery
Beach
Bicycle rental
Bingo
Cooking class
Cycling
Darts
Diving
Fishing
Golf course
Horseback riding
Live music/Performance
Nightclub/DJ
Ping-pong
Snorkeling
Tennis court
Tennis equipment
Tour or class about local culture
Water sports facilities on site
Windsurfing
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Toilet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Fruit
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Internet
Free wifi
Media & Technology
Cable channels
Telephone
TV
Outdoors
Beachfront
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Kids' pool
Makeup services
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Yoga classes
Transportation
Car rental
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
What's the check-in and check-out schedule at Viva Maya by Wyndham, A Trademark All Inclusive Resort?
The designated check-in period at Viva Maya by Wyndham, A Trademark All Inclusive Resort begins at 03:00 PM. As for check-out, it's before 12:00 PM.
Is free parking available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?
Yes, there is parking available at Viva Maya by Wyndham, A Trademark All Inclusive Resort. The hotel offers free private on-site parking, and there is no need to make a reservation for parking.
What's the nightly rate at Viva Maya by Wyndham, A Trademark All Inclusive Resort?
The base rate at Viva Maya by Wyndham, A Trademark All Inclusive Resort is approximately $308. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.
What types of rooms does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer?
Viva Maya by Wyndham offers a variety of room types including deluxe queen rooms with two queen beds, superior queen rooms with ocean views and two queen beds, accessible rooms with one queen bed, superior king rooms with ocean views and one king bed, and superior garden king and queen rooms. All rooms are non-smoking and range from triple to quadruple occupancy.
What are the main attractions at Viva Maya by Wyndham, A Trademark All Inclusive Resort?
Guests at Viva Maya by Wyndham can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features a spa, where guests can indulge in wellness packages and a range of massage and beauty treatments. The beachfront location offers opportunities for water sports activities, such as snorkeling, diving, windsurfing, and fishing. For families, there is a kids' club and a playground. Sports enthusiasts can make use of the tennis court, golf course, and fitness center. Additionally, guests can relax by the outdoor swimming pool, which includes a separate kids' pool. The hotel also provides various entertainment options, such as live music performances, evening entertainment, and a nightclub. When it comes to dining, guests have multiple restaurants to choose from, including La Terraza, Hacienda Don Diego, Portofino, Miramare, and Viva Café, offering a variety of international, Mexican, and Mediterranean cuisines.
Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool for guests?
The hotel has two pools available. Pool 1 is located outdoors and is for adults only. It features a shallow end. Pool 2 is also located outdoors and there are no age restrictions, meaning it is suitable for all ages.
Is there an in-house restaurant at Viva Maya by Wyndham, A Trademark All Inclusive Resort?
Yes, the hotel has restaurants on site. The restaurants available are La Terraza, Hacienda Don Diego, Portofino, Miramare, and Viva Café. The cuisines offered include international, Mexican, Mediterranean, and Italian.
Are both cash and credit cards valid payment options at Viva Maya by Wyndham, A Trademark All Inclusive Resort?
No, cash is not a valid payment option at Viva Maya by Wyndham, A Trademark All Inclusive Resort. The accepted payment methods include American Express, Mastercard, and Visa.
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