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7.9

1,557 reviews

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Avenida Paseo Xaman-Ha Lote Hotelero # 5, Playa del Carmen, 77710, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Welcome to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where sun-soaked adventures and relaxation await you in the vibrant Playa del Carmen! Just 1.6mi from the bustling city center, our 4-star resort offers the perfect blend of tranquility and excitement. Nestled on Avenida Paseo Xaman-Ha, you can kick off your shoes and stroll along our stunning beachfront, where the soft sands and gentle waves create a tropical paradise right at your doorstep. Your dream getaway starts at just $308 a night, making it easy to pack your bags and escape to paradise.

With over 1557 dazzling reviews singing our praises, you’ll discover why travelers keep coming back for more of our delightful amenities! Unwind at our full-service spa or feel the thrill of snorkeling in crystal-clear waters (for an extra charge). Families will love our free kids' club and pools, while parents can sneak away for a well-deserved massage or some time on the tennis court. Did we mention live music performances and beach fun, complete with complimentary sun loungers and umbrellas? There’s never a dull moment at Viva Maya – unless, of course, you prefer lounging under the sun with a refreshing cocktail in hand!

Dive headfirst into our culinary delights at the on-site restaurant – breakfast is included for that perfect kickstart to your day! With a plethora of wonderful choices, you can indulge in a feast after a thrilling morning of water sports or a relaxing sauna session. Our attentive 24-hour front desk and tour desk are always on hand to help you discover the hidden gems of Quintana Roo, or to assist with babysitting to keep the little ones entertained. Come create unforgettable memories at Viva Maya, where every moment is crafted for joy, adventure, and ultimate relaxation!

At Viva Maya, your sun-drenched escapade isn’t just about soaking up the rays—it's also about diving into an ocean of fun! Our sparkling outdoor pools are the perfect haven for everyone. Families can splash around in our all-ages pool while the adults relish a serene atmosphere at our adults-only oasis. Picture yourself lounging poolside, with a refreshing drink in hand, basking in the bliss of sunny afternoons, playful laughter, and the sound of gently lapping waves right from the beach!

As the sun dips below the horizon, the adventure transitions seamlessly into an evening of culinary delights! The resort boasts a splendid array of on-site dining options, from the Mexican flavors of Hacienda Don Diego to the tantalizing Mediterranean dishes at Portofino. Feast with your loved ones at La Terraza or Miramare, where each meal is prepared with flair and finesse, perfect for families and cozy dinners alike. With a variety of cuisines catering to every palate, you can embark on a culinary journey without ever leaving the resort—just remember to save room for dessert!

And when the night calls, let our live music performances elevate your spirits! Whether you're swaying to tropical tunes or joining in the fun with new friends, the vibrant atmosphere will keep your vacation spirit alive. At Viva Maya, we invite you to let go of your cares and dive into the ultimate all-inclusive experience—because every sunset brings new adventures, and we’re here to make your getaway unforgettable!

Closest airports

Cozumel International Airport

12mi

Cancún International Airport

32.7mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Fitness center

Water sports facilities on site

Beach

Sauna

Air conditioning

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Playground

Kids' meals

Garden

Free toiletries

Rooms

Superior King Room with Ocean view and One King Bed, Non-Smoking in Viva Maya by Wyndham, A Trademark All Inclusive Resort

Show 7 photos

Superior, King, Ocean View

1 King Size Bed

390 sqft

Private Bathroom

Wifi

Air conditioning

Tea/Coffee maker

+

More details

Indulge in our spacious Superior King Room with stunning ocean views, boasting a comfortable king size bed for a restful night's sleep. Equipped with modern amenities like free wifi and a private bathroom, this non-smoking room is perfect for a family of 3 adults and 2 children looking for a relaxing getaway.

Superior Garden King Room, Non-Smoking in Viva Maya by Wyndham, A Trademark All Inclusive Resort

Show 5 photos

Superior, King, Garden View

1 King Size Bed

390 sqft

Private Bathroom

Air conditioning

Tea/Coffee maker

Free toiletries

+

More details

Experience ultimate comfort in our spacious Superior Garden King Room, accommodating up to 3 adults and 2 children. Be pampered with a plush king-size bed, a private bathroom, and additional amenities such as air conditioning, a tea/coffee maker, and free toiletries.

Superior Garden Queen Room with Two Queen Beds, Non-Smoking in Viva Maya by Wyndham, A Trademark All Inclusive Resort

Show 5 photos

Superior, 2 Queen, Garden View

2 Queen Size Beds

390 sqft

Private Bathroom

Air conditioning

x4

+

x3

More details

Indulge in the spacious comfort of our Superior Garden Queen Room with Two Queen Beds, perfect for families or groups of friends. With 388 sqft to stretch out in, you'll have plenty of space to relax and unwind after a day of exploring. Enjoy a private bathroom and the convenience of air conditioning, ensuring a comfortable and enjoyable stay.

Show 4 photos

Superior, King/2 Queen, Pool View, Single Use

2 Queen Size Beds

1 King Size Bed

Balcony

Free wifi

Minibar

Flat-screen TV

More details

These rooms offer a view of the resort's garden with either 2 queen size beds or 1 king size bed, air conditioning, 32" flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($).

Show 4 photos

Superior, King/2 Queen, Ocean View

2 Queen Size Beds

1 King Size Bed

Free wifi

Flat-screen TV

Refrigerator

+

More details

These rooms offer a partial view of the ocean with either 2 queen size beds or 1 king size bed, air conditioning, 32” flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($). Adjoining rooms with communicating door are available upon request.

Show 4 photos

Superior, Queen, Pool View

1 Queen Size Bed

Kitchen

Microwave

Flat-screen TV

Refrigerator

+

More details

In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned quadruple room is consisted of of a TV with cable channels and a private bathroom. The unit has 2 beds.

Show 4 photos

Superior, Triple, Ocean View

2 Queen Size Beds

1 King Size Bed

Free wifi

Flat-screen TV

Refrigerator

x3

+

x4

More details

These rooms offer a partial view of the ocean with either 2 queen size beds or 1 king size bed, air conditioning, 32” flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($). Adjoining rooms with communicating door are available upon request.

Show 4 photos

Superior, King, Pool View

1 King Size Bed

Kitchen

Microwave

Flat-screen TV

Refrigerator

+

More details

Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a microwave and a tea and coffee maker. This air-conditioned double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

Show 4 photos

Superior, King/2 Queen, Ocean View, Single Use

2 Queen Size Beds

1 King Size Bed

+

More details

These rooms offer a partial view of the ocean with either 2 queen size beds or 1 king size bed, air conditioning, 32” flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($). Adjoining rooms with communicating door are available upon request.

Show 4 photos

Superior, King/2 Queen, Pool View

2 Queen Size Beds

1 King Size Bed

Balcony

Minibar

Flat-screen TV

x3

More details

These rooms offer a view of the resort's garden with either 2 queen size beds or 1 king size bed, air conditioning, 32" flat screen TV, telephone, mini fridge, bathroom with shower, hair dryer, ironing board and iron, balcony on higher floors or small terrace on the ground floor, free Wi-Fi, and a safety deposit box ($).

Deluxe, Queen Room with Two Queen Beds, Non-Smoking in Viva Maya by Wyndham, A Trademark All Inclusive Resort

Show 4 photos

Deluxe, 2 Queen

2 Queen Size Beds

430 sqft

Private Bathroom

Air conditioning

Tea/Coffee maker

Free toiletries

x4

+

x3

More details

Indulge in our spacious Deluxe Queen Room with two queen beds, perfect for a family of four. Relax and make yourself at home with air conditioning, a private bathroom, and complimentary toiletries.

Superior Queen Room with Ocean View and Two Queen Beds, Non-Smoking in Viva Maya by Wyndham, A Trademark All Inclusive Resort

Show 4 photos

Superior, 2 Queen, Ocean View

2 Queen Size Beds

390 sqft

Private Bathroom

Air conditioning

Tea/Coffee maker

Free toiletries

+

More details

Experience ultimate comfort and breathtaking ocean views in our spacious Superior Queen Room. With two queen beds, this non-smoking room can accommodate up to 4 adults and 3 children. Enjoy amenities such as a private bathroom, air conditioning, and complimentary toiletries for a truly relaxing stay.

Guest reviews

7.9

1,557 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Erasmo

8.2

September 2022

Overall the experience is nice. We were lucky we got one of the best room with the ocean view (and literally, the ocean in front of the balcony.) Also noticed our room was one of the fews that were remodeled. The staff deserves all of the ratings. Customer experience is the best. Servers: Antonio, Isaac, Darinel, and all the servers from the restaurants! The entertainers and dancers are MARAVILLOSO! Shouout to the Venezuelan dancer, he is the best Dancer and Zumba Instructor.

The food is not the best. Be aware, it’s all you can eat but ONLY the buffet they serve everyday. Not the best food, but okay for the money you’re spending. You only get 3 reservations from the fine-dining restaurants and you have to book them, reserve, whenever THEY have availability. They don’t open everyday. But it makes sense. You can see they’re understaff on the service staff.

🇨🇱

Daniel

9.1

January 2022

Nearby to the city, amazing quality of the night shows, great Christmas & new year activities, great food, very beautiful beach landscape.

The room was too noisy. We could hear the entertainment team's rehearsals at midnight and people talking and walking through the indoor corridors at late night. Early in the mornings (8 AM or earlier) we could hear the maids with their cleaning trolleys very loud.

🇺🇸

Joel

8.2

August 2021

Pool, beach, our room was very nice. Very clean. Staff was very friendly and helpful.

Very nice. Had a great time. Only nock is the food. You get 1 dinner per 3 days in the nice restaraunts, which were excellent. The rest of your meals are buffet, which is reasonable, but nothing to write home about. A little bland and repetitive. A lot of seaweed on the beach.

🇩🇪

Adriana

8.2

March 2022

very clean and many things to do. Very nice shows in the evening.

too noisy at the poil. no time to really relax. the idea that all travellers go to Playa to party is wrong. we went to spend time with family not to get drunk. May be something the resort has to have in mind.

🇬🇧

Joanne

10

May 2022

This is the 5th time we have stayed here. The staff are always very friendly and helpful, and they work very hard. I love the fact that the hotel is always updating things, trying to keep the customers happy. I loved the foam party in the pool this year, it was great. As they say at the Viva Wyndham Maya. The food at the Mexican, Italian and Mediterranean restaurants was amazing as always, although somebody had used our room number to book one of these restaurants as we found out the day after arrival when we went to book these, but this was easily resolved and we ate in all 3 restaurants during our holiday. We`ll definitely be back, as they say at the Viva Wyndham Maya Amigos para siempre.

The only thing that could be improved is the cleanliness of the toilets near reception and near the trapeze. They are not always that clean

🇺🇸

Enrique

10

September 2022

The staff was great! From the house keeping to the concierge everyone was friendly and very attentive to our needs. Specifically, Raul and Joel from the concierge staff! They treated us like royalty during our honeymoon stay!

I can’t pick anything I didn’t like, if I did I would say the food selection during the buffet. Add more traditional Mexican foods as we traveled to Mexico to try out the food and we got American foods most of the stay. Again, this is very minor detail that if not changed won’t ruin the stay.

🇺🇸

Ida

8.2

August 2023

Nice resort. Very tropical and lush setting. Resort was nicely maintained.

Rooms could offer more luxury and more comfortable beds. I would like to have had room service options especially coffee delivery to the room. Very hard to book specialty dining so I would have liked more dining options other than the buffet.

🇺🇸

Melinda

8.2

August 2022

All-inclusive buffet had a great selection. The 24/7 open bar is a nice touch too! The room had a great view with a balcony. Live entertainment was great for the family. Overall the resort was wonderful for the price!

Would have liked a variety of entertainment for the adults. The rooms could be updated. The beach had algae and the rentals stop early. Did not like the staff trying to get urge us into a timeshare meeting. Felt like the guy was threatening us when we didn’t show.

🇺🇸

Theresa

8.2

March 2022

The beach was amazing and we could always find a place to sit. The staff was excellent, always friendly. The restaurant dinners (Don Diego and The Mediterranean one) were very good and the buffet food was good, with a lot of variety. The evening shows were very entertaining.

I wish you could dine a la carte every day. We could only get two reservations. I think this is just a temporary measure to keep numbers down due to covid. too many kids in the regular pool and not in the kids pool. The ambience/design of the buffet dining could be re-done to make it look and feel less like a cafeteria.

🇺🇸

Beatriz

9.1

May 2022

Very good option in Playa del Carmen; location was excellent. We loved the beach. The food was good for an all inclusive as well as beverages; nice shows for entertaining in the nights; very clean areas and rooms have everything you need. It has good food in the restaurants but you need to make a reservation as soon as you arrive.

The check-in counter could improve. They only have one person and we had to wait for a couple who spent 25 minutes to get checked-in and then we had another couple in front of us.

Points of Interest Around Viva Maya by Wyndham, A Trademark All Inclusive Resort

Attractions

Fundadores Park (El Zócalo)

1.9mi

Xenses Park

2.5mi

3D Museum of Wonders

2.7mi

Rio Secreto Nature Reserve

3.2mi

Discover Mexico Park Cozumel

12.2mi

Kantun Chi Ecopark

13.2mi

Xotik-Ha EcoPark

13.4mi

The Mayan Cacao Company

15.4mi

Playa Palancar

17.2mi

San Gervasio Mayan Ruins

17.4mi

Selvatica

18.4mi

El Mirador Lookout

21.6mi

Cenote Dos Ojos

27.6mi

Cenotes Sac Actun

28.8mi

Casa Cenote

30.6mi

Restaurants

La Terraza

Cuisines

  • International

Ambiances

  • Family Friendly

Hacienda Don Diego

Cuisines

  • Mexican

Portofino

Cuisines

  • Mediterranean

Miramare

Cuisines

  • Italian

Ambiances

  • Family Friendly

Viva Café

Cuisines

  • International

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Shallow end

Age restrictions

  • All ages

Availability

  • All season

Amenities of Viva Maya by Wyndham, A Trademark All Inclusive Resort

Spa/Wellness packages

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Fitness center

Water sports facilities on site

Beach

Sauna

Air conditioning

Tennis court

Bar

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Playground

Kids' meals

Garden

Free toiletries

Stay rules - Viva Maya by Wyndham, A Trademark All Inclusive Resort

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Viva Maya by Wyndham, A Trademark All Inclusive Resort

What's the check-in and check-out schedule at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

The designated check-in period at Viva Maya by Wyndham, A Trademark All Inclusive Resort begins at 03:00 PM. As for check-out, it's before 12:00 PM.

Is free parking available at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there is parking available at Viva Maya by Wyndham, A Trademark All Inclusive Resort. The hotel offers free private on-site parking, and there is no need to make a reservation for parking.

What's the nightly rate at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

The base rate at Viva Maya by Wyndham, A Trademark All Inclusive Resort is approximately $308. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

What types of rooms does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer?

Viva Maya by Wyndham offers a variety of room types including deluxe queen rooms with two queen beds, superior queen rooms with ocean views and two queen beds, accessible rooms with one queen bed, superior king rooms with ocean views and one king bed, and superior garden king and queen rooms. All rooms are non-smoking and range from triple to quadruple occupancy.

What are the main attractions at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Guests at Viva Maya by Wyndham can spend their time at the hotel enjoying a variety of leisure amenities. The hotel features a spa, where guests can indulge in wellness packages and a range of massage and beauty treatments. The beachfront location offers opportunities for water sports activities, such as snorkeling, diving, windsurfing, and fishing. For families, there is a kids' club and a playground. Sports enthusiasts can make use of the tennis court, golf course, and fitness center. Additionally, guests can relax by the outdoor swimming pool, which includes a separate kids' pool. The hotel also provides various entertainment options, such as live music performances, evening entertainment, and a nightclub. When it comes to dining, guests have multiple restaurants to choose from, including La Terraza, Hacienda Don Diego, Portofino, Miramare, and Viva Café, offering a variety of international, Mexican, and Mediterranean cuisines.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool for guests?

The hotel has two pools available. Pool 1 is located outdoors and is for adults only. It features a shallow end. Pool 2 is also located outdoors and there are no age restrictions, meaning it is suitable for all ages.

Is there an in-house restaurant at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, the hotel has restaurants on site. The restaurants available are La Terraza, Hacienda Don Diego, Portofino, Miramare, and Viva Café. The cuisines offered include international, Mexican, Mediterranean, and Italian.

Are both cash and credit cards valid payment options at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, cash is not a valid payment option at Viva Maya by Wyndham, A Trademark All Inclusive Resort. The accepted payment methods include American Express, Mastercard, and Visa.