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+1-833-728-20411,169 reviews
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$190Carretera Federal Chetumal Puerto Juárez Km. 282, Riviera Maya, 77710, QR, Mexico
Reservations:
+1-833-728-20411,169 reviews
1/99
Private pool
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Welcome to the Occidental at Xcaret Destination, your luxurious gateway to paradise nestled in the heart of Playa del Carmen, Quintana Roo! This stunning 5-star resort, just 3.7mi from the vibrant city center, offers an all-inclusive experience that will make your vacation dreams come true. With prices starting at just $190 per night, enjoy not just a stay, but an adventure filled with sun, sand, and endless activities right by the stunning beachfront.
Step into your world of leisure with our fantastic amenities including a private pool, a spa that offers heavenly wellness packages, and free water sports facilities to get your adrenaline pumping. Kids will have a blast in the complimentary kids' club while parents kick back in the sun with beach umbrellas and lounge chairs at our private beach area. Don’t forget to explore the vibrant underwater world with our snorkeling opportunities, or kick it up a notch at the tennis courts and mini golf range - fun for everyone!
But don’t just take our word for it; with over 1,169 reviews, guests rave about their unforgettable experiences here. Take your taste buds on a journey with delectable dishes from our on-site restaurant, savor drinks at the bar, or simply relax on your balcony with a garden view. Our 24-hour front desk and extra amenities like room service, business center, and spacious meeting facilities ensure your every whim is catered to. Ready for the getaway of a lifetime? Come and create unforgettable memories at Occidental at Xcaret Destination!
Ready to dive into an unforgettable dining escapade? At Occidental at Xcaret Destination, your culinary journey begins with six exceptional on-site restaurants, each serving a world of flavors that will tantalize your taste buds! Whether you're in the mood for savory Mexican dishes at Restaurante La Hacienda or fresh seafood delights at Restaurante El Pescador, there's something for every palate. Grab a slice of pizza at La Piazza or savory Italian cuisine at Los Olivos with family-friendly seating that makes every meal a celebration. For those who crave a touch of international flair, D'Oriental whisks you away to the East with its Chinese and Thai offerings, while the Steak House simply sizzles with juicy delights. Provide the perfect ending with a refreshing beverage at our lively bars after a delightful meal!
When dusk falls over paradise, the adventure doesn’t stop. Picture yourself lounging by the saltwater adult-only pool, where the mesmerizing sunsets create a picturesque backdrop for relaxation. Whether you're refreshing with a cocktail or soothing your senses with a wellness treatment at our spa, unwind and soak in the serene ambiance – you deserve it! For the thrill-seekers, the lively atmosphere continues with our variety of water sports, ensuring that your days are packed with excitement and adventure. Enjoy the perfect blend of tranquility and activity – the choice is entirely yours!
And let's not forget about the unique memories you’ll create during your stay! Engage with fellow guests, participate in beach games, or embark on a snorkeling expedition to discover the vibrant marine life around our beautiful coast. Every inch of Occidental at Xcaret Destination is designed to envelop you in fun and relaxation. As you reminisce the adventures of each day, take comfort knowing that your ultimate escape to paradise awaits. So what are you waiting for? The sun, the sand, and the fun are all right here – come and make your dream vacation a reality!
Closest airports
Cozumel International Airport
12.9miCancún International Airport
34.8miPrivate pool
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Water sports facilities on site
Spa tub
Beach
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Mini golf
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
View
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Show 10 photos
Royal Level Suite, Queen
1 Queen Size Bed
970 sqft
Private pool
Hot tub
Spa tub
Garden view
x3
More details
Experience pure luxury and relaxation in our spacious Royal Level Suite. With 969 sqft of pure indulgence, this suite boasts a private pool, hot tub, and spa tub, along with a beautiful garden view. Enjoy your own private bathroom, balcony, and terrace, as well as a minibar, flat-screen TV, and coffee machine. Unwind in comfort and style in this truly stunning suite.
Show 5 photos
Deluxe, King/2 Double
1 King Size Bed
2 Double Beds
345 sqft
Balcony
Minibar
Flat-screen TV
Dryer
+
More details
Surrounded by gardens, deluxe rooms offer a private terrace or balcony. Rooms include a king-size bed or two double beds, air conditioning, ceiling fan, flat-screen TV with satellite service, telephone, coffee maker, alarm clock, in-room mini bar, safety deposit box, iron and ironing board, hairdryer and bathroom with shower.
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Junior Suite, 2 Queen
2 Queen Size Beds
505 sqft
Garden view
Private Bathroom
Balcony
Terrace
x3
More details
Experience the ultimate comfort and luxury in our spacious, 506 sqft Junior Suite. With 2 Queen size beds, a garden view, private bathroom, balcony, and a range of premium amenities including minibar, coffee machine, flat-screen TV, and air conditioning, your stay with us will be nothing short of exceptional.
Show 4 photos
Deluxe, 2 Double
1 Queen Size Bed
2 Double Beds
345 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
x3
More details
Enjoy your stay in our modern Deluxe Room, perfect for up to 3 adults, with a spacious 344 sqft of comfortable accommodation. Relax and take in the garden view from your private balcony, or unwind in front of the flat-screen TV after a day of exploring the city. With a range of amenities including a minibar, coffee machine, air conditioning, and soundproofing, your comfort is our priority.
Show 4 photos
Deluxe Concierge, 2 Double/King
2 Double Beds
1 King Size Bed
345 sqft
Garden view
Private Bathroom
Balcony
Terrace
x3
More details
Experience true luxury and comfort in our Deluxe Concierge room, boasting a spacious 344 sqft of elegance. With garden views, a private balcony, and top-notch amenities such as a minibar, coffee machine, and flat-screen TV, your stay with us will be unforgettable.
Show 8 photos
Luxury Royal Level, King/2 Double
1 King Size Bed
2 Double Beds
x8
+
x5
More details
ROYAL LEVEL LUXURY includes either a king-size bed 150-183 width or 2 double beds 131-150 width.
Show 8 photos
Luxury Royal Level
1 Double Bed
Balcony
+
More details
Show 10 photos
Royal Level Suite
1 Queen Size Bed
970 sqft
Private pool
Hot tub
Spa tub
Garden view
+
More details
Show 4 photos
Junior Suite
2 Queen Size Beds
505 sqft
Garden view
Private Bathroom
Balcony
Terrace
+
More details
Show 8 photos
Luxury
1 Twin Bed
x4
+
x3
More details
Luxury
Deluxe, King
1 King Size Bed
345 sqft
Balcony
Terrace
Wifi
Air conditioning
+
More details
Deluxe Concierge, King
1 King Size Bed
345 sqft
Balcony
Terrace
Wifi
Air conditioning
+
More details
8.2
1,169 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Hunterhamrick
9.1
October 2022
Always something to do, conventional dive shop with snorkeling and dive tours to choose from. Lots of food choices. The balconies were beautiful and the resort had ruins in it and connected to Explor which is cool. The staff were AMAZING. So sweet, fun, and informative. Massages at the spa were amazing. Ask for a scooby doo snack shot for a good alcoholic choice!!
Mask policy was enforced but with weird rules/regulations. There was no open beach that was actually part of the ocean, so no paddleboarding, no kayaks, no other water sports, no jet ski options, no parasailing options in the resort, even though it says water sports are part of it. Like all resorts, drinks were typically watered down, but the shots they made were amazing.
🇬🇧
Leanne
8.2
February 2023
clean, lovely staff, breakfast and lunch buffet, nice rooms
the evening buffet was really hit and miss for food, more variety needed and better quality food, no water sports available would have been great to have jet ski at an extra cost, drinks menu would have been good
🇹🇹
Marisa
9.1
August 2022
Food, Drinks, stores at the hotel
Check in was not on time One room was ready and not the other at 5 pm ( 2 hours after check in time @ 3pm) and we got to the hotel at 12 noon. Apology was given ,later checkout offered( but was not accepted based on flight time) Special preference was given for dinner reservations instead
🇬🇧
Sean
8.2
March 2023
lovely location, loved the amenities, a la carte restaurant we’re a nice touch
the dress code for the all a carte restaurants. Men should be allowed to wear knee length smart shorts. it’s 29 degrees out there and trousers is not fun. especially if women are allowed to wear short short skirts (seen on many of an occasion). smart shorts look far smarter then some of the scruffy pairs of jeans that was seen
🇷🇺
Polina
9.1
April 2022
The place is stunning - beautiful green park full of animals. It was the main reason why we chose this hotel, and we enjoyed a lot. Personnel is super helpful and polite. Restaurants at the territory provide nice and tasty options for dinner. Xcaret park is lovely - go there at least once, and for night show too, we were really impressed.
Food is not 5-star, and cocktails are really bad.
🇺🇸
Stephanie
8.2
July 2023
The ocean beach is really clear and beautiful with tropical fish swimming with you. The way the beach is setup - there is no seaweed like other locations we have been to. The food was really good at the main buffet and the Mexican restaurant!
When we showed up our room had not been cleaned and it took hours for them to finally clean it. There was trash and other people clothes still in the room. The communication was really bad on what events were going on and what you could do at the xcarat park. We were first told we could go to the night show without buying an additional ticket and then the next day told the opposite. I tried to communicate with the hotel before we left through booking to setup a birthday dinner and understand the hotel more - but they told me to just talk to them when we arrived. It was odd you could only make dinner reservations once per every 3 nights.
🇸🇪
Niklas
9.1
December 2021
The hotel complex was really beautiful and so close to the nature with alot of animals walking around free. It was really close to Xcaret park that also is a lovley experience. Special thanks to the staff in building 21 especially Pavel Garibay and Geofrey Stevens who were very serviceminded and had alot of advices were to go and what to do.
The food didnt taste that much and their soda was alway old and had no gas left in it.
🇺🇸
Maria
9.1
February 2023
its location, walking distance to xcaret park
when it was pouring raining they did not offer a golf cart to take us to the libby where transportation was waiting for us
🇺🇸
Ayann
8.2
May 2022
We loved the setting in the jungle with the beautiful wildlife. We loved the pools and that there were several throughout the property. The salt pool at the ocean was amazing! We liked that there were several bars. The staff was accommodating and friendly. We booked a junior suite and stayed in building 20; 20104. We loved the location and the size of the room.
The food was just subpar. The specialty restaurants were just ok, not really good. Some areas need painting in the common areas, and some of the rocks in the pool need cleaning.
🇺🇸
Geoffrey
9.1
January 2022
How smoothly everything went. And the pools were fantrastic. Also the beach restaurant for breakfast and lunch -- by far the best value, the best food, and a great setting.
Food could have been better, but it was good enough for an all-inclusive resort. Not surprisingly, the Mexican offerings were far and away the best.
Attractions
Xenses Park
0.3miRio Secreto Nature Reserve
1.1miFundadores Park (El Zócalo)
4.1mi3D Museum of Wonders
4.9miKantun Chi Ecopark
10.9miXotik-Ha EcoPark
11.2miDiscover Mexico Park Cozumel
12.3miThe Mayan Cacao Company
14.7miPlaya Palancar
16.4miSan Gervasio Mayan Ruins
18.5miSelvatica
20miEl Mirador Lookout
21.5miCenote Dos Ojos
25.3miCenotes Sac Actun
26.5miCasa Cenote
28.4miAttractions
Xenses Park
0.3miRio Secreto Nature Reserve
1.1miFundadores Park (El Zócalo)
4.1mi3D Museum of Wonders
4.9miKantun Chi Ecopark
10.9miXotik-Ha EcoPark
11.2miDiscover Mexico Park Cozumel
12.3miThe Mayan Cacao Company
14.7miPlaya Palancar
16.4miSan Gervasio Mayan Ruins
18.5miSelvatica
20miEl Mirador Lookout
21.5miCenote Dos Ojos
25.3miCenotes Sac Actun
26.5miCasa Cenote
28.4miAirports
Cozumel International Airport
12.9miCancún International Airport
34.8miRestaurante Los Olivos
Cuisines
Ambiances
Restaurante La Hacienda
Cuisines
Restaurante El Pescador
Cuisines
Restaurante D'Oriental
Cuisines
Restaurante Steak House
Cuisines
Ambiances
Restaurante La Piazza
Cuisines
Restaurante Pacos Tacos
Cuisines
Club de Playa
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Private pool
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Water sports facilities on site
Spa tub
Beach
Hot tub
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Mini golf
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Garden view
Elevator
Playground
Garden
View
Bathtub
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Soundproof
Accessibility
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Archery
Beach
Bingo
Darts
Diving
Game room
Mini golf
Nightclub/DJ
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Themed dinners
Walking tours
Water sports facilities on site
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Board games/Puzzles
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Playground
Food & Drink
Bar
Fruit
Kid-friendly buffet
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Lockers
Tour desk
General
Air conditioning
Chapel/Shrine
Convenience store on site
Designated smoking area
Elevator
Executive lounge access
Family rooms
Hair/Beauty salon
Heating
Laptop size safe
Mosquito net
Non-smoking rooms
Room service
Smoke-free property
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Dryer
Electric kettle
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
iPod dock
Radio
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Private pool
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Full-body massage
Hot tub
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Public Bath
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
View
Garden view
Inner courtyard view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 2 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?
When you book a stay at Occidental at Xcaret Destination - All Inclusive, you can access your room from 03:00 PM and should leave by 11:00 AM.
Is there parking at Occidental at Xcaret Destination - All Inclusive?
Yes, there is ample parking available at the Occidental at Xcaret Destination - All Inclusive. The hotel offers free public parking on site, and there is no need to make a reservation.
What's the nightly rate at Occidental at Xcaret Destination - All Inclusive?
For stays at Occidental at Xcaret Destination - All Inclusive, prices generally start at $190. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Occidental at Xcaret Destination - All Inclusive offer?
The hotel offers a variety of rooms including Junior Suites and Deluxe Rooms, both of which have a room size of 344 sqft. Smoking is not allowed in any of the rooms. The occupancy for most rooms is 3 adults with no children, except for the Deluxe Double Room (2 Adults + 1 Child) and Deluxe Double Room (2 Adults + 2 Children) which accommodate 2 adults with either 1 or 2 children.
Where can guests find entertainment in Occidental at Xcaret Destination - All Inclusive?
Guests at Occidental at Xcaret Destination - All Inclusive can spend their time enjoying a variety of leisure amenities. The hotel features a private pool, outdoor swimming pool, and beachfront with a private beach area. Water sports facilities are available on-site, including snorkeling and diving. Guests can also relax at the spa, sauna, or hot tub, or take advantage of the fitness center and tennis court. There are several restaurants on-site offering a range of cuisines, including Italian, Mexican, seafood, Chinese, Thai, steakhouse, pizza, and international dishes. The hotel also offers other amenities such as mini golf, a kids' club, evening entertainment, and walking tours. Additionally, the hotel features a business center, chapel/shrine, hair/beauty salon, bingo, archery, and a nightclub with a DJ. With a variety of leisure amenities available, guests can enjoy a fun and relaxing stay at Occidental at Xcaret Destination.
Does Occidental at Xcaret Destination - All Inclusive feature a pool area?
The hotel has one pool available. It is an outdoor pool with saltwater and a view. It is available all season, but there are age restrictions, as it is for adults only.
Does Occidental at Xcaret Destination - All Inclusive have on-site restaurants?
Yes, the hotel has several restaurants on site. Some of the restaurants include Le Buffet, Restaurante Los Olivos (Italian cuisine), Restaurante La Hacienda (Mexican cuisine), Restaurante El Pescador (Seafood), Restaurante D'Oriental (Chinese, Thai cuisine), Restaurante Steak House (Steakhouse cuisine), Restaurante La Piazza (Pizza), Restaurante Pacos Tacos (Mexican cuisine), and Club de Playa (International cuisine).
Can I use my credit card at Occidental at Xcaret Destination - All Inclusive?
Yes, you can use your credit card at Occidental at Xcaret Destination - All Inclusive. In addition to cash, they accept major credit card brands such as Mastercard, American Express, and Visa as payment methods.
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