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8.2

147 reviews

Iberostar Tucan

Iberostar Tucan

Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa Del Carmen, 77710, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Iberostar Tucan

Welcome to the luxurious and vibrant Iberostar Tucan Resort in Playa del Carmen, Mexico. This 5-star beachfront paradise is situated just 1.8mi from the city center, offering the perfect balance between relaxation and adventure. With rave reviews from 147 guests, you can expect nothing but excellence during your stay.

Starting at a minimum price of $334 per night, the Iberostar Tucan Resort provides a plethora of amenities to ensure a memorable experience. From spa/wellness packages to water sports facilities, there's something for everyone. Enjoy a refreshing dip in the outdoor swimming pool or lounge on the beautiful beach with a cocktail in hand. Families will love the kids' club and pool, while fitness enthusiasts can take advantage of the free fitness center and tennis court. And with free Wi-Fi throughout the resort, you can stay connected and share your incredible vacation moments with friends and family.

The Iberostar Tucan Resort goes above and beyond to cater to your every need, with services including 24-hour front desk assistance, babysitting, and a variety of dining options. The beautifully decorated non-smoking rooms offer ocean or garden views, complete with amenities like a flat-screen TV, safe, and private balcony. Immerse yourself in the vibrant culture of Mexico with live music and entertainment, or indulge in a relaxing spa treatment at an additional cost. No matter your interests, the Iberostar Tucan Resort is sure to exceed your expectations and create unforgettable memories.

After a day of soaking up the sun and exploring the beautiful city of Playa del Carmen, it's time to indulge in the delightful dining options at the Iberostar Tucan Resort. Whether you're in the mood for a family-friendly buffet at Buffet Tulum or want to savor a mouthwatering steak at Palapa Sur La Marimba, there's a restaurant to satisfy every craving. For a taste of the exotic, head to Bonsai for authentic Japanese cuisine, or treat yourself to the flavors of the Mediterranean at Mare Nostrum. With these diverse culinary offerings, you'll embark on a gastronomic journey without leaving the comfort of the resort.

At the Iberostar Tucan Resort, fun and relaxation go hand in hand. Immerse yourself in the crystal-clear waters of the outdoor swimming pool, reserved exclusively for adults, and enjoy a peaceful oasis under the sun. Take advantage of the free fitness center to stay active during your vacation, or challenge your friends or family to a friendly game on the tennis court. The resort also features a kids' club and pool, ensuring that the little ones are entertained and have a memorable stay. After a day full of activities, wind down with live music and entertainment, allowing you to truly experience the vibrant culture of Mexico.

When it comes to payment options, the Iberostar Tucan Resort accepts cash and major credit cards, including Mastercard, Visa, and American Express. So you can choose the payment method that is most convenient for you. With top-notch amenities, a variety of dining options, and a range of activities for all ages, the Iberostar Tucan Resort provides the perfect blend of luxury and relaxation for your vacation in Playa del Carmen. Book your stay today and get ready to create unforgettable memories in this tropical paradise.

Closest airports

Cozumel International Airport

12.1mi

Cancún International Airport

33mi

Most popular amenities

Spa/Wellness packages

Free parking

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Fitness center

Water sports facilities on site

Steam room

Beach

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Live music/Performance

Beach umbrellas

Garden view

Elevator

Playground

Kids' meals

Picnic area

Garden

Free toiletries

Balcony

Rooms

Show 6 photos

Room - 2 Double, Oceanfront

2 Double Beds

410 sqft

Minibar

x5

+

x3

More details

OCEAN FRONT is 409 square feet and includes 2 double beds 131-150 width plus tea and coffee making facilities , ironing set, bathrobes, and slippers.

Double Near Pool (2 Adults + 2 Children) in Iberostar Tucan

Show 6 photos

Double Room, Pool View

2 Queen Size Beds

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

+

More details

The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower.

Double Near Pool (3 Adults) in Iberostar Tucan

Show 6 photos

Room - 2 Double, Pool View

2 Double Beds

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

x3

More details

Stay in our spacious Double Near Pool room, perfect for 3 adults and 1 child, featuring garden views, a private bathroom, balcony, minibar, coffee machine, flat-screen TV, air conditioning, and more. Enjoy a comfortable stay with all the amenities you need for a relaxing vacation.

Junior Suite in Iberostar Tucan

Show 6 photos

Junior Suite

1 King Size Bed

1 Sofa Bed

40 sqft

Private Bathroom

Balcony

Minibar

Coffee machine

x5

+

x3

More details

The suite has a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. Boasting a balcony, this suite also features a tea and coffee maker, a wardrobe and a TV. The unit has 2 beds.

Standard (3 Adults) in Iberostar Tucan

Show 7 photos

Triple Room

1 Queen Size Bed

1 King Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

x3

+

More details

Experience comfort and convenience in our spacious Standard Family Room, thoughtfully designed for a relaxing stay with a Queen and King size bed. Enjoy stunning garden views, a private bathroom with free toiletries, and a balcony to soak up the sun. Additional amenities include a minibar, flat-screen TV, air conditioning, and wheelchair accessibility.

Double Near Pool (2 Adults) in Iberostar Tucan

Show 6 photos

Room - 2 Twin, Pool View

2 Twin Beds

1 Queen Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

More details

Stay in our spacious Double Room near the pool, featuring a garden view, private balcony, and comfortable beds. Delight in the convenience of a minibar, coffee machine, and flat-screen TV, while enjoying the refreshing air conditioning and free toiletries.

Double Near Pool (1 Adult + 1 Child) in Iberostar Tucan

Show 6 photos

Double Room, Pool View, Single Use

1 Queen Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

+

More details

Stay in our spacious Double room near the pool, perfect for one adult and one child. Enjoy the garden view from your balcony, relax in the sitting area, and indulge in the minibar and coffee machine amenities.

Standard (2 Adults) in Iberostar Tucan

Show 7 photos

King/Queen Room

1 Queen Size Bed

1 King Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

More details

Experience comfort and relaxation in our spacious Standard room with a stunning garden view, private bathroom, and a cozy balcony. Indulge in the amenities we offer, including a minibar, flat-screen TV, air conditioning, shower, and free toiletries, giving you a perfect retreat.

Junior Suite in Iberostar Tucan

Show 6 photos

Junior Suite

1 King Size Bed

1 Sofa Bed

410 sqft

Private Bathroom

Balcony

Minibar

Coffee machine

+

More details

Welcome to our spacious and elegant Junior Suite! With a generous size of 409 sqft, this Suite comfortably accommodates up to 3 adults and offers a range of luxurious amenities including a private bathroom, balcony, minibar, coffee machine, flat-screen TV, and air conditioning. Enjoy a relaxing stay in our stylish room fitted with a sofa bed and a king-size bed.

Standard (1 Adult + 1 Child) in Iberostar Tucan

Show 7 photos

King Room, Single Use

1 Queen Size Bed

1 King Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

+

More details

Welcome to our cozy Standard Family room, perfect for 1 adult and 1 child. Enjoy the spaciousness of 377 sqft, relax on your private balcony with a garden view, and indulge in the comforts of a flat-screen TV, minibar, and air conditioning.

Junior Suite Ocean Front (2 Adults) in Iberostar Tucan

Show 6 photos

Junior Suite Oceanfront, Queen

1 Queen Size Bed

1 Sofa Bed

410 sqft

Ocean view

Private Bathroom

Balcony

Minibar

More details

Experience pure relaxation in our Junior Suite Ocean Front, boasting a stunning ocean view and a private balcony. Indulge in the comforts of a spacious suite with a cozy sitting area, a flat-screen TV, and a minibar for your ultimate comfort.

Standard (1 Adult) in Iberostar Tucan

Show 7 photos

Room - 1 Twin, Single Use

1 Twin Bed

1 Queen Size Bed

375 sqft

Garden view

Private Bathroom

Balcony

Minibar

More details

Escape to comfort in our spacious Standard Single Room, featuring a private balcony with a garden view. Relax in style with a comfortable Queen size bed, enjoy modern amenities such as a flat-screen TV and minibar, and indulge in a refreshing shower in your own private bathroom. Perfect for the solo traveler seeking tranquility and comfort.

Guest reviews

8.2

147 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇱

Jurrien

9.1

October 2022

we again enjoyed staying in Iberostar tucan. Staff was amazing and helpful like always, food was fantastic. they did some improvements since last year and it was nice to see. beach and pool area are really great. day entertainment and activities were enjoyable.

we think that there are not enough options of kids friendly and non alcoholic beverages. everything is full of sugar and just too sweet. our daughter did not like anything and we also didn’t like those unhealthy drinks. fresh fruit juices would be perfect. kids club is a bit poor, and kids evening disco and evening shows were really bad. such a disappointment,as last year it was much better.

🇪🇸

Edgar

9.1

May 2022

The hotel is really beautiful and comfortable the location is just perfect, the staff was really nice as well and finally the food was surprisingly good considering it's an all inclusive.

The service before arrival wasn't good, I sent emails that never answered me and they hung up the phone more than once when calling. The hotel is a 5 starts but the rooms are not, I went with my family therefore I had the chance to see 4 different rooms and all of them where quite old and neglected.

🇷🇴

Roxana

8.2

April 2022

Food, outside resort and the jungle area

The fact that sunbeds at the beach and at the pool were not enough and people were occupying them very early in the morning with towels without actually using them... Room furtniture quite old

🇺🇸

Alfredo

10

May 2022

Amazing staff, beautiful grounds, great shows!

Would have been nice if the hotel had a shuttle to pick us up from the airport. It was hard to get a lounge chair by the pool.

🇧🇪

Katrien

9.1

August 2022

+ Great food: buffets were lavish and well taken care of + Nice well kept garden with lots of animals + Friendly staff + Location close to Playa del Carmen + Mosquito repellent available in the room

- Rooms are outdated - Constant soliciting at the beach for massages, jet ski, parasailing, excursions, etc, etc... - this is the case in many hotels at the Riviera Maya area, but it is nonetheless quite annoying

🇺🇸

Marina

8.2

February 2023

beautiful grounds, fresh good food, clean and very friendly

Long time to fix small but not critical issues in the bathroom; bathroom needs some renovation

🇺🇸

Hillary

10

July 2023

This was an exceptional vacation. It was perfect in every way imaginable. Every staff member that I came in contact with treated me like family. I was greeted warmly when I checked in. I upgraded to a Caribbean Sea front room and I can truly say I was literally living on the waterfront for a week. Well worth the upgrade cost! My room was cleaned every day and the ladies went above and beyond in their service. The entire resort was spotless. Cleaning, landscaping, smiles, entertainment. Every day exceeded the previous one. The food displays at the buffet were over the top fabulous. Soufflés, cheeses, breads, salads, carving stations, paella. cheeses. I could go on and one. Food non stop. The reservation dining experience was on par to anything I have eaten in Philadelphia, New York or San Diego. Seafood was so fresh. The BBQ was reminiscent of some of the finest halls in Brooklyn, Austin or St. Louis. I truly loved everything about Iberostar Tucan!

🇳🇱

Richard

8.2

October 2021

Beach and pool were awesome. Breakfast was really good as well (with a lot of variety). Staff was very friendly and overall the property looked well maintained and above all very clean. Also, the garden / jungle with waterfalls, fountains and statues was really nice too.

Above all, we enjoyed our stay! Some minor things though (for improvement). The rooms are a bit dated and could do with an upgrade (we knew this beforehand though). The evening entertainment shows were really nice (and the entertainment team was really into it and gave great performances), though it was a bit of the same sometimes (as we stayed two weeks there was some repeats). I do feel the gym opening hours were too short (might be due to COVID, I'd have preferred to work out later in the day). The different 'à la carte' restaurants offer a nice break from the regular buffet, however, the experiences were very different in each restaurant (we would have liked more info on that before reserving them).

🇺🇸

Mark

8.2

June 2023

Despite small beach area and some seaweed, it's a great place to enjoy the ocean - nice sandy floor, pleasant waves, and clean water. This is also a habitat for multiple animal species, as well as lots of peacocks on the property.

Chasing open places to eat, guarding beach towels and cards, and getting all sorts of lame excuses why you can't book a restaurant for dinner gets old really fast.

🇺🇸

Tommy

8.2

June 2022

TESTED + FOR COVID THEY PUT ME UP FOR 5 DAYS AND TRAETED REAL GOOD FOOD , DRINKS ,ROOM SEVICE AND A DOCTOR

Points of Interest Around Iberostar Tucan

Attractions

Fundadores Park (El Zócalo)

2.2mi

Xenses Park

2.2mi

Rio Secreto Nature Reserve

2.9mi

3D Museum of Wonders

2.9mi

Discover Mexico Park Cozumel

12.2mi

Kantun Chi Ecopark

12.9mi

Xotik-Ha EcoPark

13.2mi

The Mayan Cacao Company

15.3mi

Playa Palancar

17.1mi

San Gervasio Mayan Ruins

17.6mi

Selvatica

18.6mi

El Mirador Lookout

21.6mi

Cenote Dos Ojos

27.3mi

Cenotes Sac Actun

28.5mi

Casa Cenote

30.3mi

Restaurants

Buffet Tulum

Ambiances

  • Family Friendly

Palapa Sur La Marimba

Cuisines

  • Steakhouse

Bonsai

Cuisines

  • Japanese

Mare Nostrum

Cuisines

  • Mediterranean

Pools

Location

  • Outdoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Iberostar Tucan

Spa/Wellness packages

Free parking

Kids' club

Snorkeling

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free wifi

Fitness center

Water sports facilities on site

Steam room

Beach

Air conditioning

Tennis court

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Ocean view

Non-smoking rooms

Live music/Performance

Beach umbrellas

Garden view

Elevator

Playground

Kids' meals

Picnic area

Garden

Free toiletries

Balcony

Stay rules - Iberostar Tucan

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Iberostar Tucan

At what times are check-in and check-out at Iberostar Tucan?

For those planning to reside at Iberostar Tucan, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.

Is vehicle parking offered by Iberostar Tucan?

Yes, there is parking available at Iberostar Tucan. The hotel offers free public parking on site, and no reservation is required.

What are the rates at Iberostar Tucan?

Rates at Iberostar Tucan commence from $334. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What types of rooms does Iberostar Tucan offer?

At Iberostar Tucan, the available rooms include Junior Suites, Doubles, and Standards. The occupancy ranges from single occupancy to 4 adults, with some rooms accommodating children. Smoking is not allowed in any of the rooms. The bed sizes vary, with options including twin beds, double beds, queen size beds, and king size beds. The room sizes for all the available rooms are 377 sqft, except for the Junior Suites which are 409 sqft.

What is there to do in Iberostar Tucan?

Guests at the Iberostar Tucan hotel can spend their time enjoying various leisure amenities. They can relax and unwind at the spa, which offers wellness packages and a steam room. For those who prefer outdoor activities, there is an outdoor swimming pool and water sports facilities available on site. The hotel also has a separate pool for kids. Guests can enjoy live music performances and evening entertainment at the hotel. The hotel features several restaurants where guests can dine and enjoy different cuisines. These include Buffet Tulum, which is family-friendly, Palapa Sur La Marimba, known for its steakhouse cuisine, Bonsai, offering Japanese cuisine, and Mare Nostrum, specializing in Mediterranean dishes. Overall, guests can make use of the hotel's leisure amenities like pools, spa, and restaurants to have a memorable stay.

Does Iberostar Tucan have a pool for guests?

The Iberostar Tucan hotel has an outdoor pool available throughout the year. However, it is important to note that this pool is only for adults and has age restrictions.

Does Iberostar Tucan have on-site restaurants?

Yes, the hotel has several restaurants on site. They include Buffet Tulum, Palapa Sur La Marimba (a steakhouse), Bonsai (serving Japanese cuisine), and Mare Nostrum (serving Mediterranean cuisine).

Does Iberostar Tucan accept credit cards?

Yes, Iberostar Tucan accepts credit cards. You can pay with Mastercard, Visa, and American Express. Additionally, cash is also accepted as a payment method.