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$334Ave. Xaman Ha Lote Hotelero No. 2 Fracc. Playacar, Playa Del Carmen, 77710, QR, Mexico
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+1-833-728-2041147 reviews
1/64
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Welcome to the luxurious and vibrant Iberostar Tucan Resort in Playa del Carmen, Mexico. This 5-star beachfront paradise is situated just 1.8mi from the city center, offering the perfect balance between relaxation and adventure. With rave reviews from 147 guests, you can expect nothing but excellence during your stay.
Starting at a minimum price of $334 per night, the Iberostar Tucan Resort provides a plethora of amenities to ensure a memorable experience. From spa/wellness packages to water sports facilities, there's something for everyone. Enjoy a refreshing dip in the outdoor swimming pool or lounge on the beautiful beach with a cocktail in hand. Families will love the kids' club and pool, while fitness enthusiasts can take advantage of the free fitness center and tennis court. And with free Wi-Fi throughout the resort, you can stay connected and share your incredible vacation moments with friends and family.
The Iberostar Tucan Resort goes above and beyond to cater to your every need, with services including 24-hour front desk assistance, babysitting, and a variety of dining options. The beautifully decorated non-smoking rooms offer ocean or garden views, complete with amenities like a flat-screen TV, safe, and private balcony. Immerse yourself in the vibrant culture of Mexico with live music and entertainment, or indulge in a relaxing spa treatment at an additional cost. No matter your interests, the Iberostar Tucan Resort is sure to exceed your expectations and create unforgettable memories.
After a day of soaking up the sun and exploring the beautiful city of Playa del Carmen, it's time to indulge in the delightful dining options at the Iberostar Tucan Resort. Whether you're in the mood for a family-friendly buffet at Buffet Tulum or want to savor a mouthwatering steak at Palapa Sur La Marimba, there's a restaurant to satisfy every craving. For a taste of the exotic, head to Bonsai for authentic Japanese cuisine, or treat yourself to the flavors of the Mediterranean at Mare Nostrum. With these diverse culinary offerings, you'll embark on a gastronomic journey without leaving the comfort of the resort.
At the Iberostar Tucan Resort, fun and relaxation go hand in hand. Immerse yourself in the crystal-clear waters of the outdoor swimming pool, reserved exclusively for adults, and enjoy a peaceful oasis under the sun. Take advantage of the free fitness center to stay active during your vacation, or challenge your friends or family to a friendly game on the tennis court. The resort also features a kids' club and pool, ensuring that the little ones are entertained and have a memorable stay. After a day full of activities, wind down with live music and entertainment, allowing you to truly experience the vibrant culture of Mexico.
When it comes to payment options, the Iberostar Tucan Resort accepts cash and major credit cards, including Mastercard, Visa, and American Express. So you can choose the payment method that is most convenient for you. With top-notch amenities, a variety of dining options, and a range of activities for all ages, the Iberostar Tucan Resort provides the perfect blend of luxury and relaxation for your vacation in Playa del Carmen. Book your stay today and get ready to create unforgettable memories in this tropical paradise.
Closest airports
Cozumel International Airport
12.1miCancún International Airport
33miSpa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Garden view
Elevator
Playground
Kids' meals
Picnic area
Garden
Free toiletries
Balcony
Show 6 photos
Room - 2 Double, Oceanfront
2 Double Beds
410 sqft
Minibar
x5
+
x3
More details
OCEAN FRONT is 409 square feet and includes 2 double beds 131-150 width plus tea and coffee making facilities , ironing set, bathrobes, and slippers.
Show 6 photos
Double Room, Pool View
2 Queen Size Beds
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
+
More details
The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom featuring a shower.
Show 6 photos
Room - 2 Double, Pool View
2 Double Beds
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
x3
More details
Stay in our spacious Double Near Pool room, perfect for 3 adults and 1 child, featuring garden views, a private bathroom, balcony, minibar, coffee machine, flat-screen TV, air conditioning, and more. Enjoy a comfortable stay with all the amenities you need for a relaxing vacation.
Show 6 photos
Junior Suite
1 King Size Bed
1 Sofa Bed
40 sqft
Private Bathroom
Balcony
Minibar
Coffee machine
x5
+
x3
More details
The suite has a private bathroom, air conditioning, a mini-bar, as well as a seating area with a flat-screen TV. Boasting a balcony, this suite also features a tea and coffee maker, a wardrobe and a TV. The unit has 2 beds.
Show 7 photos
Triple Room
1 Queen Size Bed
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
x3
+
More details
Experience comfort and convenience in our spacious Standard Family Room, thoughtfully designed for a relaxing stay with a Queen and King size bed. Enjoy stunning garden views, a private bathroom with free toiletries, and a balcony to soak up the sun. Additional amenities include a minibar, flat-screen TV, air conditioning, and wheelchair accessibility.
Show 6 photos
Room - 2 Twin, Pool View
2 Twin Beds
1 Queen Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
More details
Stay in our spacious Double Room near the pool, featuring a garden view, private balcony, and comfortable beds. Delight in the convenience of a minibar, coffee machine, and flat-screen TV, while enjoying the refreshing air conditioning and free toiletries.
Show 6 photos
Double Room, Pool View, Single Use
1 Queen Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
+
More details
Stay in our spacious Double room near the pool, perfect for one adult and one child. Enjoy the garden view from your balcony, relax in the sitting area, and indulge in the minibar and coffee machine amenities.
Show 7 photos
King/Queen Room
1 Queen Size Bed
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
More details
Experience comfort and relaxation in our spacious Standard room with a stunning garden view, private bathroom, and a cozy balcony. Indulge in the amenities we offer, including a minibar, flat-screen TV, air conditioning, shower, and free toiletries, giving you a perfect retreat.
Show 6 photos
Junior Suite
1 King Size Bed
1 Sofa Bed
410 sqft
Private Bathroom
Balcony
Minibar
Coffee machine
+
More details
Welcome to our spacious and elegant Junior Suite! With a generous size of 409 sqft, this Suite comfortably accommodates up to 3 adults and offers a range of luxurious amenities including a private bathroom, balcony, minibar, coffee machine, flat-screen TV, and air conditioning. Enjoy a relaxing stay in our stylish room fitted with a sofa bed and a king-size bed.
Show 7 photos
King Room, Single Use
1 Queen Size Bed
1 King Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
+
More details
Welcome to our cozy Standard Family room, perfect for 1 adult and 1 child. Enjoy the spaciousness of 377 sqft, relax on your private balcony with a garden view, and indulge in the comforts of a flat-screen TV, minibar, and air conditioning.
Show 6 photos
Junior Suite Oceanfront, Queen
1 Queen Size Bed
1 Sofa Bed
410 sqft
Ocean view
Private Bathroom
Balcony
Minibar
More details
Experience pure relaxation in our Junior Suite Ocean Front, boasting a stunning ocean view and a private balcony. Indulge in the comforts of a spacious suite with a cozy sitting area, a flat-screen TV, and a minibar for your ultimate comfort.
Show 7 photos
Room - 1 Twin, Single Use
1 Twin Bed
1 Queen Size Bed
375 sqft
Garden view
Private Bathroom
Balcony
Minibar
More details
Escape to comfort in our spacious Standard Single Room, featuring a private balcony with a garden view. Relax in style with a comfortable Queen size bed, enjoy modern amenities such as a flat-screen TV and minibar, and indulge in a refreshing shower in your own private bathroom. Perfect for the solo traveler seeking tranquility and comfort.
8.2
147 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇳🇱
Jurrien
9.1
October 2022
we again enjoyed staying in Iberostar tucan. Staff was amazing and helpful like always, food was fantastic. they did some improvements since last year and it was nice to see. beach and pool area are really great. day entertainment and activities were enjoyable.
we think that there are not enough options of kids friendly and non alcoholic beverages. everything is full of sugar and just too sweet. our daughter did not like anything and we also didn’t like those unhealthy drinks. fresh fruit juices would be perfect. kids club is a bit poor, and kids evening disco and evening shows were really bad. such a disappointment,as last year it was much better.
🇪🇸
Edgar
9.1
May 2022
The hotel is really beautiful and comfortable the location is just perfect, the staff was really nice as well and finally the food was surprisingly good considering it's an all inclusive.
The service before arrival wasn't good, I sent emails that never answered me and they hung up the phone more than once when calling. The hotel is a 5 starts but the rooms are not, I went with my family therefore I had the chance to see 4 different rooms and all of them where quite old and neglected.
🇷🇴
Roxana
8.2
April 2022
Food, outside resort and the jungle area
The fact that sunbeds at the beach and at the pool were not enough and people were occupying them very early in the morning with towels without actually using them... Room furtniture quite old
🇺🇸
Alfredo
10
May 2022
Amazing staff, beautiful grounds, great shows!
Would have been nice if the hotel had a shuttle to pick us up from the airport. It was hard to get a lounge chair by the pool.
🇧🇪
Katrien
9.1
August 2022
+ Great food: buffets were lavish and well taken care of + Nice well kept garden with lots of animals + Friendly staff + Location close to Playa del Carmen + Mosquito repellent available in the room
- Rooms are outdated - Constant soliciting at the beach for massages, jet ski, parasailing, excursions, etc, etc... - this is the case in many hotels at the Riviera Maya area, but it is nonetheless quite annoying
🇺🇸
Marina
8.2
February 2023
beautiful grounds, fresh good food, clean and very friendly
Long time to fix small but not critical issues in the bathroom; bathroom needs some renovation
🇺🇸
Hillary
10
July 2023
This was an exceptional vacation. It was perfect in every way imaginable. Every staff member that I came in contact with treated me like family. I was greeted warmly when I checked in. I upgraded to a Caribbean Sea front room and I can truly say I was literally living on the waterfront for a week. Well worth the upgrade cost! My room was cleaned every day and the ladies went above and beyond in their service. The entire resort was spotless. Cleaning, landscaping, smiles, entertainment. Every day exceeded the previous one. The food displays at the buffet were over the top fabulous. Soufflés, cheeses, breads, salads, carving stations, paella. cheeses. I could go on and one. Food non stop. The reservation dining experience was on par to anything I have eaten in Philadelphia, New York or San Diego. Seafood was so fresh. The BBQ was reminiscent of some of the finest halls in Brooklyn, Austin or St. Louis. I truly loved everything about Iberostar Tucan!
🇳🇱
Richard
8.2
October 2021
Beach and pool were awesome. Breakfast was really good as well (with a lot of variety). Staff was very friendly and overall the property looked well maintained and above all very clean. Also, the garden / jungle with waterfalls, fountains and statues was really nice too.
Above all, we enjoyed our stay! Some minor things though (for improvement). The rooms are a bit dated and could do with an upgrade (we knew this beforehand though). The evening entertainment shows were really nice (and the entertainment team was really into it and gave great performances), though it was a bit of the same sometimes (as we stayed two weeks there was some repeats). I do feel the gym opening hours were too short (might be due to COVID, I'd have preferred to work out later in the day). The different 'à la carte' restaurants offer a nice break from the regular buffet, however, the experiences were very different in each restaurant (we would have liked more info on that before reserving them).
🇺🇸
Mark
8.2
June 2023
Despite small beach area and some seaweed, it's a great place to enjoy the ocean - nice sandy floor, pleasant waves, and clean water. This is also a habitat for multiple animal species, as well as lots of peacocks on the property.
Chasing open places to eat, guarding beach towels and cards, and getting all sorts of lame excuses why you can't book a restaurant for dinner gets old really fast.
🇺🇸
Tommy
8.2
June 2022
TESTED + FOR COVID THEY PUT ME UP FOR 5 DAYS AND TRAETED REAL GOOD FOOD , DRINKS ,ROOM SEVICE AND A DOCTOR
Attractions
Fundadores Park (El Zócalo)
2.2miXenses Park
2.2miRio Secreto Nature Reserve
2.9mi3D Museum of Wonders
2.9miDiscover Mexico Park Cozumel
12.2miKantun Chi Ecopark
12.9miXotik-Ha EcoPark
13.2miThe Mayan Cacao Company
15.3miPlaya Palancar
17.1miSan Gervasio Mayan Ruins
17.6miSelvatica
18.6miEl Mirador Lookout
21.6miCenote Dos Ojos
27.3miCenotes Sac Actun
28.5miCasa Cenote
30.3miAttractions
Fundadores Park (El Zócalo)
2.2miXenses Park
2.2miRio Secreto Nature Reserve
2.9mi3D Museum of Wonders
2.9miDiscover Mexico Park Cozumel
12.2miKantun Chi Ecopark
12.9miXotik-Ha EcoPark
13.2miThe Mayan Cacao Company
15.3miPlaya Palancar
17.1miSan Gervasio Mayan Ruins
17.6miSelvatica
18.6miEl Mirador Lookout
21.6miCenote Dos Ojos
27.3miCenotes Sac Actun
28.5miCasa Cenote
30.3miAirports
Cozumel International Airport
12.1miCancún International Airport
33miBuffet Tulum
Ambiances
Palapa Sur La Marimba
Cuisines
Bonsai
Cuisines
Mare Nostrum
Cuisines
Location
Age restrictions
Availability
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Water sports facilities on site
Steam room
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Ocean view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Garden view
Elevator
Playground
Kids' meals
Picnic area
Garden
Free toiletries
Balcony
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by stairs only
Activities
Archery
Beach
Diving
Live music/Performance
Live sports events (broadcast)
Pool table
Snorkeling
Tennis court
Tennis equipment
Water sports facilities on site
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Food & Drink
Bar
Breakfast in the room
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Concierge
Currency exchange
Tour desk
General
Air conditioning
Elevator
Family rooms
Hair/Beauty salon
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Picnic area
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Fan
Iron
Safety & security
24-hour security
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Facial treatments
Fitness
Fitness center
Fitness classes
Hair treatments
Haircut
Hairstyling
Kids' pool
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Outdoor swimming pool
Pedicure
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
Yoga classes
Transportation
Airport shuttle
Shuttle service
View
Garden view
Ocean view
Pool view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express,
Cash only
This property accepts cash.
At what times are check-in and check-out at Iberostar Tucan?
For those planning to reside at Iberostar Tucan, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.
Is vehicle parking offered by Iberostar Tucan?
Yes, there is parking available at Iberostar Tucan. The hotel offers free public parking on site, and no reservation is required.
What are the rates at Iberostar Tucan?
Rates at Iberostar Tucan commence from $334. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What types of rooms does Iberostar Tucan offer?
At Iberostar Tucan, the available rooms include Junior Suites, Doubles, and Standards. The occupancy ranges from single occupancy to 4 adults, with some rooms accommodating children. Smoking is not allowed in any of the rooms. The bed sizes vary, with options including twin beds, double beds, queen size beds, and king size beds. The room sizes for all the available rooms are 377 sqft, except for the Junior Suites which are 409 sqft.
What is there to do in Iberostar Tucan?
Guests at the Iberostar Tucan hotel can spend their time enjoying various leisure amenities. They can relax and unwind at the spa, which offers wellness packages and a steam room. For those who prefer outdoor activities, there is an outdoor swimming pool and water sports facilities available on site. The hotel also has a separate pool for kids. Guests can enjoy live music performances and evening entertainment at the hotel. The hotel features several restaurants where guests can dine and enjoy different cuisines. These include Buffet Tulum, which is family-friendly, Palapa Sur La Marimba, known for its steakhouse cuisine, Bonsai, offering Japanese cuisine, and Mare Nostrum, specializing in Mediterranean dishes. Overall, guests can make use of the hotel's leisure amenities like pools, spa, and restaurants to have a memorable stay.
Does Iberostar Tucan have a pool for guests?
The Iberostar Tucan hotel has an outdoor pool available throughout the year. However, it is important to note that this pool is only for adults and has age restrictions.
Does Iberostar Tucan have on-site restaurants?
Yes, the hotel has several restaurants on site. They include Buffet Tulum, Palapa Sur La Marimba (a steakhouse), Bonsai (serving Japanese cuisine), and Mare Nostrum (serving Mediterranean cuisine).
Does Iberostar Tucan accept credit cards?
Yes, Iberostar Tucan accepts credit cards. You can pay with Mastercard, Visa, and American Express. Additionally, cash is also accepted as a payment method.
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