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+1-833-728-20411,115 reviews
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$300Paseo Xaman - Ha Mz20 Lt1, Playacar, Playa Del Carmen, 77710, QR, Mexico
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+1-833-728-20411,115 reviews
1/62
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Welcome to the Riu Lupita - All Inclusive, your fun oasis in the heart of Playa del Carmen! Nestled just 1.3mi from the vibrant city center, this charming 3-star resort is the perfect blend of relaxation and adventure. Whether you’re looking to lounge by the outdoor swimming pool under the sun or explore the shimmering Caribbean Sea with a complimentary snorkeling session, each moment here feels like a mini-vacation. From family-friendly perks like a free kids' club to soothing spa packages, there's something for everyone to enjoy.
At Riu Lupita, dining is always a delight! Indulge your taste buds at our inviting on-site restaurant, and sip your favorite cocktail at the bar, all while enjoying live music performances that elevate your evenings. The resort features fantastic outdoor spaces like a terrace and garden, making it easy to unwind in the stunning natural setting. Let the kids splash around in the separate kids' pool while you enjoy some well-deserved relaxation. Plus, with free Wi-Fi and air conditioning, you can stay connected and comfortable throughout your stay.
The fun doesn't stop there! With 1,115 enthusiastic reviews praising its excellent service and wonderful amenities, Riu Lupita is not just a stay; it's an experience. Embrace a variety of activities including tennis, water sports (for a small additional fee), and even a tour desk to plan out your local escapades. Secure your slice of paradise starting at just $109 per night, located at Paseo Xaman - Ha Mz20 Lt1, Playacar. Get ready for an unforgettable getaway!
Dive into endless fun at Riu Lupita with its multiple outdoor pools that beckon you to take a dip anytime you please! Whether you're looking to make a splash, lounge on a float, or simply soak up the sun, the romantic ambiance of the three sparkling pools sets the perfect stage for relaxation. Picture yourself with a tropical drink in hand, feeling the gentle Caribbean breeze as you enjoy the myriad of activities on offer or simply drift away into your holiday bliss. Trust us, after a refreshing swim, you’ll be ready to tackle each exciting day in paradise!
Food lovers will rejoice at Riu Lupita’s incredible dining options! Savor the diverse tastes at our delightful restaurants including Adelita, where international flavors are the star of the show; Maria Bonita, where you can indulge in authentic Mexican cuisine; and Dante, serving scrumptious Italian dishes that’ll take your taste buds on a culinary journey. Don’t forget to visit Cozumel for a taste of fresh seafood that’s sure to impress! No matter your cravings, you’ll find a dish that delights your palate, ensuring every meal is a festive affair. Plus, the fun atmosphere paired with live music during dinner makes it feel like a special event—every night!
At Riu Lupita, your adventure doesn’t stop with just the hotel! With the lively vibe of Playa del Carmen beckoning outside your door, you’ll be perfectly positioned to explore the local culture, bustling markets, and vibrant nightlife. Head out to uncover hidden gems or take part in thrilling excursions that the tour desk can help organize—think snorkeling, diving, or even a visit to the ancient ruins! With each day promising new experiences and the comfort of returning to your all-inclusive haven, you’ll find that Riu Lupita is more than just a place to stay; it’s the launchpad to your next unforgettable adventure!
Closest airports
Cozumel International Airport
12.3miCancún International Airport
32.4miSpa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Air conditioning
Tennis court
Tour desk
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Free toiletries
Balcony
Garden
Show 3 photos
Double/King Room
1 King Size Bed
1 Double Bed
260 sqft
x4
+
x3
More details
Double Standard is 258 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus extra beds on demand and satellite tv .
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Family, King Size
1 King Size Bed
280 sqft
x8
+
x4
More details
Family Room is 280 square feet and includes either a king-size bed 150-183 width or bunk beds.
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Family, 3 Bed
280 sqft
Balcony
Free wifi
Minibar
Flat-screen TV
+
More details
This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a terrace. The unit has 3 beds.
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Standard Room
x3
+
More details
Standard
King Room
1 King Size Bed
x4
+
x3
More details
King Size Bed
Room - 2 Double
2 Double Beds
x4
+
x3
More details
Two Double Beds
Family, 2 Double Beds
2 Double Beds
x8
+
x4
More details
Family Room Two Double Beds
Family, Balcony
Balcony
x8
+
x4
More details
Family Room With Balcony
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Family, Single Use
x8
+
x4
More details
Family Room Capacity 1
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Family
x8
+
x4
More details
Family Room Capacity 2
Double Room, Balcony
Balcony
x4
+
x3
More details
Show 4 photos
Family, Triple
x8
+
x4
More details
Family Room Capacity 3
8.2
1,115 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Grazyna
8.2
February 2024
This is a fairly small property with a significant distance to the beach that can be easily dismissed. But what they don’t have is exceptionally made up in other ways - the staff are awesome! EVERY SUNGLE ONE OF THEM. They work hard to make your vacation memorable. Shout out to Marco who always knew to pour a glass of vino tinto for my husband and just water for me. And Gabriela who cleaned our room beautifully. And the crew removing the pesky nest from our balcony. And the front desk for curtesy calls asking if there’s anything we need. I mean, they go above and beyond. And the entertainment- I stayed in multiple adults-only where the entertainment ended at 9-9:30pm with nothing else to do. These guys entertain you till 10:30 and all of it was really good! Transportation to-from the beach (and 5th. Ave) is always on time and very reliable. The Riu Lupita beach is just breathtaking with enough beach chairs for everyone.
My room was very close to the stage/bar area and the one evening I didn’t feel well I couldn’t go to sleep early because of how loud it was. Minor thing for me but if you’re one to go to sleep early ask for a room further away.
Mauro
9.1
August 2024
Optimus quality/price index. The main restaurant buffet variety was good. Beach and pools relaxing. Good also for family with children. Possibility of late check-out at an acceptable price
The bus is stricly required to reach the beach, but there are lots of them during the day and the trip is only 10-15 minutes.
Duncan
9.1
December 2023
Food was fab - especially the fish. All clean, staff very friendly. In same complex as other hotels, bus punctual for the beach. easy to explore from.
Diana
9.1
May 2022
i was ready to be underwhelmed by this hotel due to the price. however, the place was really good; the staff, the room, the food, the girl at the kids club. we had a really good time, we offer travel to the riviera and stay in other all inclusive s for higher prices and get bad food, drinks and service. it is also nice that everything is close, the beach was also really clean and free of sargassum. we will be back! the only thing I was surprised about was the fact that we did our checkout at 11 and more less invited us to leave. we have never experience this in any other all inclusive in the area, they would let you stay until you are ready. my kids were bummed to miss the pool foam party. 🥲
Sheila
8.2
March 2023
meals & room
check in they wanted Mexican pesos but only quoted US & Canadian dollars. This felt like a scam as the currency change made the price $200US more. Also the bank counter at the hotel would not exchange more than $1500.00 US to each person. we found that very strange! Fortunately there was 2 of us or it could have been a big problem!
Nordezilla
10
January 2024
We love Riu hotels since we had been to RIU in Costa Rica a few years ago. Excellent choice of dishes. Nice beach with clean sea. Large and very clean rooms with a cupboard where you can find 4 large bottles of tequila, vodka, rum, etc., which are refilled every 3 days. There are capybaras and monkeys in the garden. Very friendly and courteous staff at the main restaurant.
Bartenders (men) should be more friendly. They look too arrogant and impolite. One of them at the beach bar pointedly did not notice some people standing in line. It looked strange.
Daya
9.1
March 2022
The staff was absolutely wonderful. They went out of their way to comfort us. Some examples ... 1) Food: We are vegetarians & it was difficult to find tasty food that was free of animal flesh, broth or egg. For first 2 days we enjoyed decent fruits selection, but we were feeling hungry all the time. We told hotel manager, David, about lack of food options for us & use of chicken broth in veggie soup. David instructed the chef to prepare 3 additional meals all vegetarians and egg free desserts. 2 days later, a different chef, who may not have received the directive, we had fewer vegetarian options than usual & things like quesadilla's had ham & rice had shrimp, almost invisible, which we almost ate :( I was upset & told the chef. Within 10 min he made 12 delicious spinach-mushroom-cheese quesadillas, just for us. The waitresses were super agile & very cheerful 2) Safe Box & Room Relocation: Initially we were housed on the 3rd floor & after about 3 days my wife started to have knee pains as there were no stairs. They immediately upgraded our rooms to the first floor free of charge. In that we found the safe box's keypad was not functioning properly, they sent technician in 20 min & fixed the problem. 3) Transportation: Not only did Riu had shuttle service to the Beach Club (one of the Riu's hotels near the beach) every 30 minutes but their front desk staff, especially Yanielle, was very sweet & helpful in guiding us to the most economical transportation for us to explore Tulum, Cynotes, Mayan ruins & other areas. By using Yanielle's guidance we saved approximately $350 in taxi costs. We used the Collectivo, a van service, which costs about 45 pesos (2.5 USD) PlayaCar (area of Riu's Lupita) to Tulum ~70km. We explored & interacted with lot's of locals & got first hand local travel experience.
1) Food: Vegetarian soups were made with chicken/x]beef broth. Food ingredients were not complete, the kitchen staff although very helpful, had very little knowledge about the ingredients & made guess work to please us. So we wasted a lot of time scavenging for veggie food. They had no ice creams without egg. The day they specially had made 3 additional meals, all vegetarian for us, the non-veg eaters ate a lot of the vegetarian food. This is a common mistake in planning that most places in even USA make. The thing is non-veg eaters can always eat vegetarian food but no the other way around. So better optimization will be to have more vegetarian options and less non-vegetarian options.
Yenisbel
10
April 2024
Riu Lupita has an excellent staff that is very friendly and supportive. They are the heart of the hotel. The recreation team puts a lot of effort into creating an amazing and fun environment for guests. The bars and restaurants offer great service. Although the hotel is not close to the beach, the bus transport is always on schedule. It is recommended for families who love nature and being surrounded by it.
Riu Hotel rooms and common areas need renovations. The hotel is rated 5 stars, but its distance from the beach and outdated sports courts and rooms require construction upgrades, otherwise, the hotel rate is not accurate
Szeva0905
10
February 2022
First, I would like to highlight the amazing staff. Our cleaner, waiters, the representative at the reception, assistant directors, they are working as a wonderful team. We had a few requests during our stay, and they never forgot us. Food is amazing, and they really keep covid rules. We also had fun with the entertainment team. This hotel is not a brand new hotel, but cleanliness was exceptionally good. The environment is a big plus. Coatis all around you - really made our days. Every evening there is a show, and during the day, there is an animation. They offer free shuttle to the center, and also to the Beach Club. Riu Lupita Beach Club is amazing. We wish we could stay longer, one of the best experience ever.
Jeramey
8.2
March 2024
Food Was Wonderful Staff was great Beachfront is beautiful Drinks were over the top Bartenders very good Many people from Europe super friendly Fifth Ave not far away .. taxi drivers accommodating will stop at convenience stores on way back to resort Good ice /water/ they keep your room stocked
More hand washing facilities bathrooms or just fountains to wash hands Front counter was so/ so Taxi arrangements for pickup during checkout Needs Work .. not everyone wants to download the RIU app or use WhatUp app Spa message is no longer on grounds …let down 😕 No 🎤 Karaoke.. or really lousy karaoke machine by pool On Stage Entertainment was corny 🎠bit nice to see ..
Attractions
Fundadores Park (El Zócalo)
1.7mi3D Museum of Wonders
2.4miXenses Park
2.7miRio Secreto Nature Reserve
3.2miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
13.3miXotik-Ha EcoPark
13.6miThe Mayan Cacao Company
15.8miPlaya Palancar
17.6miSan Gervasio Mayan Ruins
17.7miSelvatica
18miEl Mirador Lookout
22miCenote Dos Ojos
27.8miCenotes Sac Actun
29miCasa Cenote
30.8miAttractions
Fundadores Park (El Zócalo)
1.7mi3D Museum of Wonders
2.4miXenses Park
2.7miRio Secreto Nature Reserve
3.2miDiscover Mexico Park Cozumel
12.6miKantun Chi Ecopark
13.3miXotik-Ha EcoPark
13.6miThe Mayan Cacao Company
15.8miPlaya Palancar
17.6miSan Gervasio Mayan Ruins
17.7miSelvatica
18miEl Mirador Lookout
22miCenote Dos Ojos
27.8miCenotes Sac Actun
29miCasa Cenote
30.8miAirports
Cozumel International Airport
12.3miCancún International Airport
32.4miAdelita
Cuisines
Maria Bonita
Cuisines
Dante
Cuisines
Location
Availability
Spa/Wellness packages
Free parking
Kids' club
Snorkeling
Restaurant
Outdoor swimming pool
Kids' pool
Free wifi
Fitness center
Air conditioning
Tennis court
Tour desk
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Free toiletries
Balcony
Garden
Activities
Bicycle rental
Golf course
Live music/Performance
Live sports events (broadcast)
Nightclub/DJ
Ping-pong
Snorkeling
Tennis court
Water sports facilities on site
Windsurfing
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Entertainment staff
Evening entertainment
Kids' club
Food & Drink
Bar
Fruit
Minibar
Restaurant
Snack bar
Front Desk Services
24-hour front desk
ATM on site
Tour desk
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Non-smoking rooms
Internet
Free wifi
Kitchen
Coffee machine
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Terrace
Parking
Free parking
Parking On Site
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Fitness classes
Kids' pool
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Car rental
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
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Mastercard,
American Express
This property does not accept cash.
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