This hotel is located in a very peaceful place and near to the Thamel local market. The hotel staff were very helpful. At the front desk office, Buddha Limbu and Karuna Baniya were very helpful and honest. They tried their best to meet all of our expectations. The other staff, Rehan and Rupak did their job well. The Continental Breakfast served in Black Olives was really good. They promised to improve their services and add some more facilities in the hotel. However, we wish there should be daily room cleaning facility without having to request in advance. We would love if you could add a dressing mirror in the bed room as well. Thank you all for providing us with good services and being nice to us during our stay.

Good location on the edge of Thamel and near the tourist bus area. The staff are super nice, friendly and helpful - that's the best thing about the place imo! Good value for money for the area. Would recommend for a good value budget stay.

Some elements of the room are quite basic, but it's a budget hotel so that'a to be expected. The sheets had stains on, and it took 5-10 mins to get hot water from shower. These weren't massive issues though and I still would recommend the place overall.

The stuff was very friendly and was ready to meet any request. The hotel is in Thamel, the very noisy area, but it is super calm there. There was a hot shower all day around, the breakfast was provided in the cafe nearby and was super delicious. Everything was great actually, nothing is to complain about.

Hotel had nice rooms and luggage storage when we were trekking. Restaurant next door was good. Location in Thamel area.

Walking up the stairs was an effort after we had been trekking.

All of the staff were incredibly helpful and friendly. They went out of their way to make sure I had a comfortable stay. I really appreciated the lovely welcome drink and the lovely girl on reception, Karuna, made me welcome straight away and talked me through the best things to see in the area. Every day karuna and the other lovely boy at reception advised me well on where to go and how to get there. The location of the hotel is perfect as it is close to all the shops, bars and restaurants in Thamel. The breakfast each morning at the hotel restaurant was absolutely delicious!

The toilet seat needed replacing and the view from the balcony was very poor. I was there for 6 nights but my room wasn't cleaned.

The breakfast at the front of the hotel was fantastic and great value for money.

The lack of lifts was a bit annoying, being on one of the upper floors, but luckily the staff assisted in getting my bags up and down.

Manager (Buddha) and the location. The manager helped me with everything! I appreciate his efforts thanks

Maybe the facilities, need a hairdryer in everyroom

Clean hotel, friendly staff

No 24 hour hot water

It was a good experience staying at Thamel Grand Hotel. The staff were very friendly. I had to leave early in the morning, and they packed breakfast box for me to take on the road. They have provided breakfast. The location was good to walk around town and east access to everything. Couples of things to consider, 1) no elevator for big luggage to 2nd or 3rd floor. 2) When shower, the bathroom becomes very wet be ware of toilet paper also get wet.

Excellent location in the heart of the Thamel area. Responsive and caring staff. We left our luggage at the hotel for 2 weeks of the EBC trek, everything was safe and sound. It was very nice to stay here.