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8.2

754 reviews

Four Points by Sheraton Auckland

Four Points by Sheraton Auckland

396 Queen Street ( Main Reception Entrance 110 Mayoral Drive ), Auckland, 1010, New Zealand

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Restaurant

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Four Points by Sheraton Auckland

Welcome to the Four Points by Sheraton Auckland, where your urban adventure begins! Nestled just 0.4mi from the vibrant heart of Auckland, this 4-star gem is perfect for both work and play. With a price starting from only $120, you’re sure to find an unforgettable stay without breaking the bank. Get ready to indulge in a delightful breakfast that will energize your explorations around the city, as you unwind in a spacious room complemented by fantastic landmarks views.

At Four Points, there's something for everyone! Whether you're hitting the slopes with our skiing options or enjoying a leisurely stroll within the city, we’ve got your needs covered. Enjoy complimentary WiFi to share your travel stories, keep fit in our free fitness center, or unwind with room service after a long day of adventures. Our friendly tour desk is eager to help you plan your next excursion, while our business facilities ensure you won't miss a beat at work, either.

With 754 glowing reviews, it’s no wonder our guests love the Four Points experience. Not only do we offer wheel-chair accessible rooms, but the property is also designed for ultimate comfort, featuring air conditioning, non-smoking areas, and even balconies on the upper floors for a bit of relaxation. So whether you want to conquer Auckland or kick back with a refreshing drink at the bar, your perfect getaway awaits at 396 Queen Street, Auckland!

At the Four Points by Sheraton Auckland, we believe dining should be as memorable as your adventures! Our on-site culinary offerings will tantalize your taste buds. Indulge in a delightful meal at the Queen's Head Bar & Eatery, where a modern ambiance meets international cuisine, making it the perfect spot to kick back after a day of exploring. Feel the energy of the city while enjoying a finely crafted cocktail or a cold beer from a local brewery. For a hearty meal that satisfies, head over to The Churchill for delectable dishes that showcase international flavors, sure to make you swoon with every bite!

Ready for some fun? The Four Points by Sheraton has you covered with a variety of activities and facilities that will keep you entertained during your stay. Whether you’re in for an adrenaline-packed adventure or just seeking some laid-back leisure, explore the local sights with the help of our enthusiastic tour desk staff. Dive into the city's allure by day and unwind in our cozy lobby lounge by night - perfect for sharing stories about your day while sipping a refreshing drink. Plus, complimentary WiFi is at your disposal, allowing you to keep in touch with loved ones or brag about your latest travels on social media!

The ultimate comfort awaits you in our spacious guest rooms, designed to be your haven after a day of great experiences. Whether you choose a room with a stunning city view or select a balcony suite for a touch of romance, each accommodation promises tranquility with a touch of luxury. Wake up feeling recharged with our cozy king-sized beds and enjoy the breathtaking skyline from the privacy of your room. With countless options for families or couples alike, the Four Points by Sheraton Auckland stands as the perfect base for your Kiwi adventure – let's make your stay unforgettable!

Closest airports

Auckland International Airport

10.8mi

Most popular amenities

Skiing

Restaurant

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Landmark view

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Rooms

Show 8 photos

King Room

1 King Size Bed

250 sqft

Minibar

Flat-screen TV

x4

+

x3

More details

Room, Non Smoking (1 King Bed) is 248 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Show 18 photos

Tower, King

1 King Size Bed

355 sqft

Minibar

Flat-screen TV

x4

+

x3

More details

Room, 1 King Bed, View, Tower is 355 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Corner Room with King Bed and City View in Four Points by Sheraton Auckland

Show 6 photos

Corner, King, City View

1 King Size Bed

355 sqft

City view

Private Bathroom

Minibar

Coffee machine

+

More details

Enjoy the spacious and stylish Corner Room with a breathtaking city view from the upper floors. Unwind in the king size bed while taking advantage of amenities like a minibar, coffee machine, and flat-screen TV.

King Studio with Balcony and City View in Four Points by Sheraton Auckland

Show 8 photos

Studio, King, City View, Balcony

1 King Size Bed

485 sqft

City view

Private Bathroom

Balcony

Kitchenware

+

More details

Studio, 1 King Bed, Balcony, City View is 484 square feet and includes a king-size bed 150-183 width.

One Bedroom Suite  in Four Points by Sheraton Auckland

Show 11 photos

Suite, 1 Bedroom

1 King Size Bed

540 sqft

City view

Private Bathroom

Kitchenette

Kitchenware

+

More details

Experience luxury and comfort in our spacious One Bedroom Suite. With stunning city views, a private bathroom, fully-equipped kitchenette, and an array of modern amenities including a flat-screen TV and air conditioning, you'll feel right at home during your stay with us. Sleep peacefully in the plush king size bed and wake up refreshed to explore all that our city has to offer. Perfect for couples or small families, this suite is the ideal choice for your getaway.

Show 20 photos

Suite, View

1 King Size Bed

540 sqft

Kitchenette

Microwave

Minibar

Flat-screen TV

+

More details

Suite, 1 King Bed, Non Smoking, View is 538 square feet and includes a king-size bed 150-183 width plus desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Show 16 photos

Suite, 2 Bedroom

1 King Size Bed

970 sqft

Kitchenette

Balcony

Microwave

Minibar

x8

+

x5

More details

Suite, 2 Bedrooms, Non Smoking (1 King Bed) is 969 square feet and includes a king-size bed 150-183 width plus balcony, desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Superior Room with Two Double Beds in Four Points by Sheraton Auckland

Show 5 photos

Superior, 2 Double

1 Double Bed

280 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

x4

+

x3

More details

Guests in this room enjoy Four Comfort twin double beds, complimentary high speed internet and bottled water.

Superior King Room in Four Points by Sheraton Auckland

Show 4 photos

Superior, King

1 King Size Bed

250 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Guests in this room enjoy a Four Comfort bed, bottled water, free movies and complimentary high speed internet.

Show 4 photos

Queen Room

1 Queen Size Bed

250 sqft

Minibar

Flat-screen TV

x4

+

x3

More details

Room, Non Smoking (1 Queen Bed) is 248 square feet and includes a queen-size bed 150-154 width plus desk, cable tv, hairdryer, tea and coffee making facilities , ironing set, safe, bathrobes, and slippers.

Superior King Room with City View in Four Points by Sheraton Auckland

Show 4 photos

Superior, City View

1 King Size Bed

250 sqft

City view

Private Bathroom

Minibar

Coffee machine

x4

+

x3

More details

Indulge in our Superior King Room with City View, boasting a spacious 248 sqft of comfort and luxury. This double room features a king size bed, private bathroom, minibar, and a stunning city view, providing the perfect setting for a memorable stay.

Corner Room with King Bed in Four Points by Sheraton Auckland

Show 4 photos

Corner, King

1 King Size Bed

355 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

+

More details

Guests in this corner room enjoy a Four Comfort bed, bottled water and complimentary high speed internet.

Guest reviews

8.2

754 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇳🇿

Madonna

8.2

November 2023

Very clean, helpful staff straight from the get go.

Unfortunately the computer system went down, and we were waiting over an hour to get to our room. Which meant the purpose of booking the room would've defeated the purpose of booking so close to the venue of the show we were going to that night. There were no other options to get ready unless using the gym or public toilets in the foyer. We also expected friends to arrive and we all had to wait in the foyer. OTHER THAN THIS... everything was perfectly fine. But would hope that if systems went down again, there'd be other options instead of sitting in the lobby.

🇳🇿

Stephen

9.1

February 2024

Loved the room, the comfort of the bed and pillows. The spaciousness of the bathroom and the overall cleanliness of the whole hotel seemed to be a priority - which is what you want as a guest. All the facilities were immaculate, quiet and clean

There was nothing in the room for eating, such as plates, cutlery etc. I had to pop downstairs to reception/bar to grab what I might need. Also, the entrance was hard to find, the GPS took me the wrong way, and since I am not from AKL it took me a while to find the entrance, I parked in a local carpark and walked down until I found the entrance.

🇳🇿

Angela

10

February 2024

Exceptional hotel which i cant beleive ive never stayed at in Auckland! The rooms were lovely and reception was really cool with lots of little extra touches that made you realise you were staying somewhere special. Prompt and courteous staff and check in/out was seamless. The churchill roof bar was FABULOUS!!!

Actually getting into the hotel is a bit hard due to the roadworks and the footpath up off queen street is very uneven..... all of this is outwith the hotels control though - and definately worth the annoyance!

🇳🇿

Martin

8.2

January 2024

Room was to standard which we expected. Staff we friendly and helpful, and supported our request. Building works outside the hotel was an issue however the hotel could not be responsible for this. Parking at the hotel was high, however the staff did suport our request for a discount.

Building works right outside the hotel on all sides. not the hotels responsibility however it would of been good to know what was going on so getting to the hotel would not have been an issue, especially on a raining day.

🇳🇿

Simranjit

8.2

February 2024

.

I wasn’t happy at all as i requested for room decor to celebrate my husband’s birthday but all i saw in the room was 3 balloons that to white balloons. However when i called the hotel two days prior to get update on the room decor they were sure they will do it but on the day when i called the hotel before check in they completely denied that they don’t remember about room decoration. Literally did not expected this as have stayed in so many other luxury properties and there service had always been top notch. Literally felt ripped off by paying so much for one night and did not even enjoyed

🇵🇦

Simone

10

September 2023

My stay at Four Points Sheraton in Auckland was truly exceptional. From start to finish, it exceeded my expectations in every way. First and foremost, the location is fantastic. It allowed me to easily explore Auckland, with many attractions and amenities just a stone's throw away. This convenience was a huge plus for me, as it made my trip much more enjoyable. The beds in this hotel are unbelievably comfortable and also reasonably priced.. After a long day of exploring the city, sinking into a cozy bed was pure bliss. I slept soundly throughout my stay, and that's a testament to the quality of their accommodations. Now, let's talk about the food. The dining experience at Four Points Sheraton was outstanding. The meals were delicious. It's worth noting that I paid more at other places in the past and didn't receive the same level of quality. This hotel's dining options truly impressed me. One standout feature of my stay was the flexibility regarding checkout times. Four Points Sheraton was the only place I stayed in New Zealand that allowed me to have a late checkout until 12 noon. This made my departure day stress-free and allowed me to enjoy a leisurely morning before leaving. In conclusion, I highly recommend Four Points Sheraton Auckland. It offers comfort, convenience, incredible food, and great value for your money. My stay there was undoubtedly the highlight of my time in Auckland, and I wouldn't hesitate to return for another exceptional experience.

Honestly I don't have anything bad. Food was a bit expensive but it was sooo good.

🇳🇿

Caroline

8.2

November 2023

I don't know why they treated our own Kiwis untrustable. They asked me to pay $ 100 bonds if I used Etpos or even used direct debit card. I paid cash and they required me to provide a credit card. I don't use credit card and I prefer use cash or direct debit card. I don't use credit card which doesn't mean I have a bad credit. I don't use credit card because I don't like to end up a lot of bills. Judging a customer whether using a credit card or not is very impolite and very irrespective.

🇵🇭

Jennie

10

August 2023

I made my booking through booking.com however i was really trying to book through the Marriot Bonvoy app like what I did when we were in Osaka. What I thought was quite uncomforting, 3-4 months before the trip I wanted to book but all that was listed say in Auckland were the Suites room but booking,com had rooms that were more reasonable for my need. When we got to the hotel, I wanted to book an extra night but they said to do it through bookimg.com, either to get same rate or whatever. I tried to check the BONVOY app but again it only listed suites eventhough they said they still have ROOMS like what we got (king size and double bed). I was hoping to give the business to Marriot but just to book an extra night is so inconvenient. We eventually booked next door at Mecure hotel.

🇳🇿

Krystyna

10

August 2023

Couldn’t rate more highly! The rooms are lovely, the staff are friendly and the location is great. Absolutely love that The Churchill Gin Bar is on the top floor of this hotel! Definitely go up there for sunset into evening cocktails, it’s a must do! Without even asking the staff upgraded us from a King corner Suite to a King Corner Suite with a View - it had stunning views of the sky towel and city lights at night - there were even views from the bathtub! Highly recommend a room with a view! It just made our weekend escape that much more special! We also got a 12pm checkout which was wonderful. We had breakfast with the stay as well and the breakfast was good, I would highly recommend getting the omelette that they make fresh and hot for you. The hot breakfast in the warmers (scrambled eggs, hashbrowns, baked beans, sausages and mushrooms) was almost cold, which was the only let down. The croissants, danish’s etc and the rest of the continental breakfast was good and there was a decent selection.

The only thing they could improve on was keeping the hot breakfast in the warmers more hot. I had nothing to complain about with the hotel itself, it was wonderful!

🇳🇿

Keane

10

August 2023

As soon as we arrived staff were very accomodating. They welcomed us with smiling faces and a friendly nature. All our items were efficiently taken from the car a carefully placed in our room by staff. Location was close to night life attractions and eateries. The lobby was gorgeously decorated and very spacious. We had a beautiful breakfast at their restaurant which had a large variety of food and drink to choose from. We ordered room service the night of and it was some of the best food we had. The room was gorgeous with a killer view!! At night it was beautiful to see the city lights from one of the 40+ floors.

Points of Interest Around Four Points by Sheraton Auckland

Attractions

Auckland Town Hall

0.1mi

Viaduct Harbour

0.7mi

Auckland Ferry Terminal

0.8mi

Silo Park

1mi

Ponsonby

1.2mi

Parnell

1.2mi

Mt. Eden

1.6mi

Mt. Victoria Reserve (Takarunga)

2.7mi

North Head Historic Reserve (Maungauika)

3.1mi

One Tree Hill

3.7mi

Waitakere Ranges

10.5mi

Kumeu Wine Country

11.2mi

Piha Beach

17.8mi

Manukau Heads Lighthouse

18.5mi

Muriwai Beach

18.8mi

Restaurants

Queen's Head Bar & Eatery

Cuisines

  • International

Ambiances

  • Modern

The Churchill

Cuisines

  • International

Amenities of Four Points by Sheraton Auckland

Skiing

Restaurant

Business center

Free wifi

Room service

Fitness center

Air conditioning

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Kitchenware

Kitchenette

Landmark view

Elevator

Balcony

Upper floors accessible by elevator

Free toiletries

Stay rules - Four Points by Sheraton Auckland

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Four Points by Sheraton Auckland

What are the check-in and check-out times at Four Points by Sheraton Auckland?

Guests at Four Points by Sheraton Auckland can check in starting from 03:00 PM and need to check out by 11:00 AM.

Is there parking available at Four Points by Sheraton Auckland?

Yes, there is parking available at Four Points by Sheraton Auckland. The hotel offers private on-site parking services for NZ$55 per day. Please note that parking reservation is not possible.

What are the rates at Four Points by Sheraton Auckland?

Rates at Four Points by Sheraton Auckland commence from $120. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What are the room types available at Four Points by Sheraton Auckland?

The hotel offers various room types including Superior King Rooms with City View, Corner Rooms with King Bed and City View, Deluxe Rooms with 2 queen beds, Superior Rooms with Two Double Beds, One Bedroom Suites, and Superior Sky Tower Rooms with King Bed. The rooms can accommodate 2 adults and 1 child. Smoking is not allowed in any of the rooms. The bed sizes vary from King size beds to Queen size beds and Double beds.

What activities does Four Points by Sheraton Auckland offer?

Guests at the Four Points by Sheraton Auckland can spend their time enjoying various leisure amenities. They can go skiing, bowling, or work out at the fitness center. These amenities provide a range of options for guests to engage in physical activities and have fun during their stay.

In addition to the leisure amenities, guests can also relax and unwind at the hotel's bar, Queen's Head Bar & Eatery. The modern ambiance and international cuisine make it an ideal place to enjoy a drink or have a meal.

For guests looking to conduct business during their stay, the hotel also offers a business center where they can attend to their work needs.

Overall, the hotel provides a range of options for guests to spend their time, from engaging in physical activities to enjoying meals and drinks at the on-site restaurants and bar.

Does Four Points by Sheraton Auckland have on-site restaurants?

Yes, the Four Points by Sheraton Auckland has two restaurants on site. The Queen's Head Bar & Eatery offers modern cuisine with an international flair. The Churchill also offers international cuisine.

Are both cash and credit cards valid payment options at Four Points by Sheraton Auckland?

Yes, both cash and credit cards are valid payment options at Four Points by Sheraton Auckland.