Good location. Plenty of police activity around the hotel in the morning and at night!

Parking. We expected that there would be on site parking. We had to pay & park next door.

Very clean and great location. The district was closed down for holidays so there were limited activities, bars or restaurants but thats not the hotels fault. Staff were very helpful. Vending machine was a great touch and when it was well stocked, really handy to have.

Not a lot of storage like drawers and hangers for clothes. We had travelled for 35 hours to get there and had asked for early check in but that didn't happen so we had to kill time for 4 hours. After flying around the world that wasn't a great welcome

I like the location, friendly staff.

I was not happy in regards to linen not Being changed .We were there for eight nights and nobody came and change our linen. Also We needed to go and get our own clean towels and discard our own rubbish.

The Nesuto was fabulous! All of the staff we had contact with were welcoming, polite and willing to help. It was in a great location, the city a short Uber away and Eden park was a short ride in the opposite direction, this was perfect as we were in Auckland for a concert. The room was clean and tidy.

We had to request more toiletries as the room was set up with the bare minimum (1 tube of shampoo, body wash etc) when we had four guests staying. This was only a minor inconvenience and the lovely staff were happy to provide us with more when we asked. The couch in the room was quite tired and not the comfiest, again this is only minor. The beds were comfortable and that, to us, more than made up for this!

Nesuto St.Martins was basic but very clean. Plenty of buses to catch nearby to different places of interest. Comfy beds, all the resources you need including a washing machine and tumble dryer plus powder and soap for the small dishwasher and washing machine. Even a swimming pool in the basement. Very welcome after a busy day out. I'd recommend it!

The car park is steep and narrow so a bit of a mission getting in and out but the car was safe in there and not too expensive. Some of the carpets in the rooms were a little worn but everything was very clean so well done the housekeeping team;

The apartment was tucked away at the back, and it was quiet. We expected it to be noisy, as the hotel was next to the Graton cemetery and bridge, but it wasn't. On the entrance to the reception ,there are a lot of stairs to walk down,but there are fewer stairs on the other side of the entrance down to the reception. The reception area was lovely. We do know from past stays,the rooms.to the front of the hotel are very noisy, so if you like quiet,ask for rooms.at the back of the hotel. Our aircon wasn't working, and the staff fixed this immediately .

The elevator was slow, and this wasn't just from me and my family's. we noticed this but by other people too who commented on this.

Super handy to many bus stops so made easy to get around , though forgot how steep Auckland was so being down a hill was good exercise:) warm, great shower pressure and heat. Very friendly staff when ever saw at reception on in the lifts:) yummy smelling toiletries.

No compendium so wasn’t sure where things were like pool, rubbish , etc extra blankets (not that we needed…) or where any local restaurants etc were, though first time in an Appartment so perhaps this is normal? But staff always friendly when I asked. Being close to everything meant could hear a lot of outside noise like helicopters going to hospital etc…

Staff were super friendly, even after we had some rowdy visitors and got a growling, they still treated us well. The location was prime, not immediately in the city but still so convenient. The view from our room was amazing and the layout of the room was excellent. We were a group of 4 and we had ample space for all of us. One of the rooms bed was ginormous which we loved. Highly recommend this place, value for money :-) To the lovely manager that worked the weekend we were there, so sorry, again, for our rowdy visitor.

Location was great! Easy access walking distance to the museum, art gallery and spark arena. Awesome Japanese restaurants within close walking distance and opshops galore down K'road. The staff were great 👍 and the room was really good value for money with washer/dryer in the bathroom and a dish drawer in the kitchen too. Nice to have the convenience of home facilities while on holiday.

Access to carpark facilities a bit tricky for us, just our car not really up to the steep incline. One of the elevator lifts wasn't working, so inconvenient for staff and guests.

If anyone complains about this place, they are INSANE. We had an absolutely amazing time. Room was lovely, we had a great view, very clean, everything in good working order. Exactly what we wanted and was an amazing price for what we got. Thank you. Highly recommend! If you have a car, the garage is tight getting into, but once you are through the gate, it's easy as and the carparking spaces were nice and wide. We have a SUV and had no problems with the parking at all.0