This hotel is beautiful! The building and old and all the furnishings suited the style of building. Easy short walk to everything you would want. We used the pool and spa and it made for a very enjoyable stay. Having the bar attached meant we could pop down for a drink in the afternoon or before going out. Would definitely stay again. Staff were very nice and helpful with anything we needed.

$25 per night parking was expensive however cheaper than the car park across the road.

The rooms are good size, liked havy a full kichen, could do own breakfast. Felt like luxury from a bygone era. Fantastic location in central Christchurch.

Its not really a hotel, no bar/restaurant/communal area. More like serviced apartments. There is a separate business in same building which is a great bar that does food and has live music.

Lovely building, really nice luxury feel about it and our room/suite was perfect for what we wanted. The bar meal and drinks were great and the staff were all lovely and helpful.

Bathroom window sill was dusty and needed a proper clean. The trams run immediately outside the windows and they are loud. We actually didn’t mind this and liked the charm, but I’d said if you like quiet, then it may annoy you.

Simply brilliant space, the suites are such great value for money and good size, meaning everyone had more than enough space. The decor and style added a wow factor that the children loved. For them, this was the best hotel they had stayed in New Zealand. The location is perfect for the city within 2 mins walk to Cathedral square. Hereford Street multistory car park provided great accessible parking only 4 min walk from Hotel.

Nothing

It is so central in location. We could walk or catch a tram everywhere. Staff were friendly and efficient and room servicing was excellent.

Despite the fact that we asked for a quiet room and we’re told we got one, we all were disturbed by the dinging of tram bells regularly overnight. One night, an alarm went off and a building break-in with smashing glass. The alarm kept going on and on. Sleep was disturbed….sorry but not a great experience.

Friends who had previously stayed at the hotel strongly recommended that we do the same. They were correct. The hotel, which was a government building, is located in the center of Christchurch. The room was outstanding - 2 floors with all amenities. There is a wonderful pub in the main lobby area, not officially part of the hotel, that was excellent. We would go there again.

The place is historic, grand and lovely. The beds are great and the location couldn’t be better. Shopping, theatre, restaurants, everything is extremely close by. But like most things, it’s the people that make it special. The customer service is wonderful and exactly why we come back. A very special shout-out to Sheila (customer experience professional). She makes ever visit so special and we will definitely be back and recommend to everyone heading to Christchurch.

Location is perfect for visiting Christchurch. An easy walk to all main attractions of the town. We had 1x 1bed apartment and 1 x 2bed apartment, both were really spacious and had great facilities. Great to have a washer and dryer and enough kitchen utensils to cook in if you need to. Gym and pool handy for our teenage boys.

Loved the location, the room service was excellent, the building itself is so beautiful, particularly the lobby/halls/common areas- what a grand old building. The suite was generous in size and I loved the kitchen and laundry facilities, as well as the shared pool/spa/sauna/gym.

The upstairs loft area was a bit warm on the summer nights. There were floor fans, which helped.

The location was very good for walking to so many attractions. The staff were friendly and the suite was spacious and very comfortable.

Having toilet brushes in the bathrooms, a mirror in the main bedroom and twin bed rather than a double in the second bedroom would be a feedback.