It is a great central location for exploring the heat of Christchurch and restaurants and cafes are walking distance along with markets and shopping opportunities. the Reception staff were all very friendly and welcoming and also very accommodating.

found shards of glass on the bathroom floor on day two. room service trays were left by the lift for over 24 hours

The location of the hotel is great, quite near to market, restaurants and main city center. Behaviour of staff was very good. Cleanliness was great.

The size of the queen size bed was very small. It's difficult to fit two persons comfortably. The hotel should keep more number of rooms with twin beds. Also, in the continental breakfast, some day they ran out of butter, some day they ran out of cornflakes, which is not a good impression on customer's part. The menu of continental breakfast was very limited, if someone needs hot buffet breakfast items, they need to pay extra NZD 16, which I think should have been included in complimentary breakfast

The location is excellent. It is in the city center and very convenient. It a small hotel and very personable.

TL:DR; The elevators were slow. The elevators we extremely busy in the middle of the day including when we trying to head down for check out. With only two elevators, it seemed a bit over-utilized by the cleaning staff. I am not sure if they have a separate service elevator and perhaps it wasn't in use? Also, the building has residences and the separation of elevator controls seems to cause some confusion for other guests.

I asked for a quiet room away from the elevator and my request was met. New bathroom was attractive. Beds were very comfortable. Location was central to city and many eateries which allowed us to do everything we wanted to.

Many aspects of this hotel have been recently renovated but some very old, chipped paintwork and the odd cracked tile in the elevator area is evident which is distasteful. A non slip mat was provided for the shower/bath combo but when showering it covered the plug which meant the water couldn't drain away and you end up standing in the water. The kettle needs to be relocated otherwise the new cabinetry will quickly deteriorate due to steam damage. For us, the Nespresso pods were not a pleasant taste, but perhaps that's a matter of personal preference. Coffee mugs would definitely be a good addition.

Good central location easy walking distance to good restaurants, shops, attractions and the metro airport bus stop. The room was very clean with a comfortable bed and a good size bathroom . Great value.

Superior King Room size is not very roomy, due to the space occupied by the work desk and corner armchair. We were only travelling with carry on luggage so it wasn’t a problem. The minibar had a poor selection of goods particularly when arriving on a midnight flight, as no crisps, nuts or wine available.

Super comfortable bed, nice and and quiet rooms. Staff at reception were extremely helpful and friendly, they made me feel very welcomed. Complimentary tea, Nespresso coffee pods and a coffee machine were a nice touch. The views over the city were amazing, and the location is in a prime spot too, an easy walk to all locations in Christchurch CBD.

Having to pay an extra $100 bond when checking-in. It's refundable, and understandable why they do it, but I was just caught a bit off guard and wished there was a clearer heads-up. Also the gym was tiny, no weights machine at all, and the only bench was not working properly.

The location of the hotel was excellent, the room was spacious and met all our needs. The staff were all polite and helpful and nothing was too much trouble for them.

As a whole our room was great, however, there were a couple of just tiny issues that can be addressed easily: 1) The toilet flush was not fixed to the wall 2) The net curtain did not draw across fully leaving a gap- I used hair grips to pull the curtain together 3) The heatpump was very dusty and a potential fire hazard 4) The lip in/out if the bathroom is a real slip trip or fall hazard and on a couple of occasions I did trip going in or out of the bathroom

Location opposite New Regent street and just a short block away from Convention Centre is excellent. Bathroom clean and very functional. Bed and pillows very comfortable. Check in easy. Good hairdryer.

The air conditioning was noisy and I had to turn it off to sleep, thus only 8/10 total score. The fridge was noisy and I had to pull it out to reach behind it to turn it off to sleep (a common problem with hotels - it would help to have the switch somewhere accessible). (Also, very nitpicky, but there was no pen in the room!)

Beds are comfy and it’s in a great location, walking distance to everything.

“Breakfast included” is a bit misleading. We picked this property so we didn’t have to worry about finding somewhere for breakfast each morning. However we were shocked to find “breakfast included” meant continental breakfast only. It was $10NZD pp to upgrade to a cooked breakfast. That’s still cheaper than going to a cafe to eat, however it would have been better if we had known about this upfront.

Asked for a room on a high floor so that we could get a good view - Ended up on 13th Floor in a corner room which had great views in two directions - city lights absolutely stunning at night & could pick out many landmarks during the day. So much harder to orient with so many landmarks destroyed in the earthquakes but made it so much easier after the views from our room. Breakfasts & Dinners were great.

We should have used the hotel parking - my fault for not choosing that.