The room had a private balcony, fabulous view and two big beds. It had everything I wanted except for bathroom cleanliness. It was roomy and warm. Good selection of teas and coffees. Beds were very comfortable.

A curtain was falling off a rail and there was not a ceiling light. I had to walk across the room to turn on the lamps which would have been inconvenient in the dark. One lamp was tricky to operate and did not seem electrically sound. The fan in the bathroom did not work and the room filled with condensation. The bathroom fittings had not been cleaned in a while and had very noticeable black slime around them and in the grouting.

The location - close to the hospital Bed was comfortable

The furnishings are a bit outdated. I opened up a cupboard where the iron was kept and it was dirty/ dusty. The heater on the wall also could have used a good clean. Getting the shower going was a bit of a mission and the water pressure wasn’t great. Stepping out of the bath/ shower was uncomfortable as the side of the bath is quite high. Simple instructions would have been great on how to work the different taps. Breakfast was nice but the area where people dined was too small. Some diners I believe had their breakfast put on trays and were eating in the bar.

The bath!!!! The balcony in being able to be in the fresh air, view from room over town. TV having free SKY movie channels. Wifi easy access. Pillows were comfy and soft, as was the bed. Lamps were good near TV, bed. Table lamp was great for doing computer work. Good wardrobe and luggage space. Choice of double bed beside window or interior. Liquid soap and shampoo/conditioner were soothing and silky, moisturising. Good safety with bubble surface on bath and anti slip mat. Great mirror in bathroom. Towels very soft. Liked the face cloth decoratve display. Lift access to rooms good, location in Dunedin well within walking distance to CBD and town. Daily cleaning and fresh milk good. Fridge in cupboard good, chairs and table great. Good breakfast, porridge an extra bonus with toppings, seeds, good variety fruits, cereals, provision for glutlen free, wide variety of breads. The beautiful wooden carved mural of Victorian times added to he dining expereince. Hotel staff, reception, dining room, cleaning,, could not have been more helpful and friendly. My stay was associated with a court hearing, so the Kingsgate was the ideal place in quiet, private, comforting ambience to stay. I especially appreciated hotel assistance when I had my booking cancelled by an agnecy and then I accidentally booked the wrong date. Also, having staff bring a food delivery person to my door when I was extremely tired, was absolutely wonderful. I look forward to the Jimmy Cook dining experience when returnng to Dunedin. The hotel had a warmth of atmosphere with its older, rather than ultra modern sterile style. This gave a sense of the wealth of history living within the hotel, of belonging with many people who had come to stay inside its walls. It is very "comfortable" in this unseen aspect, that makes the Kingsgate a great stay. I would like to suggest that this historic aspect of the hotel be retained and further enhanced in any future renovations.

The restaruant was closed for evening meals on my visit. No information brochure in the room. No Milo/chocolate drink with tea and coffee sachets. No central light option in room. Soap/shampoo and tap not easily accessible when sitting in bath.

Very friendly receptionists, easy to find parking in either their designated parking lot or immediately beyond it on the street. Reception made us aware when the city starts charging for parking so we could be sure to plug the meter or move our car beforehand--very considerate! The room was spotless and comfortable with lovely huge windows viewing out into the city. The breakfast served was delicious as well!!

Could only find an outlet in between the two beds, not any on the outer sides. It worked out fine for us but could inconvenience others.

A very clean but well worn hotel right in the center of the city. Excellent staff. Good value as our booking included a hearty breakfast with hot and cold options. Our booked room had an issue with a non functioning sliding door and we were immediately upgraded to a very spacious Suite. Excellent service.

There was no compendium in the room. You scanned a QR code to access all the usual information. The code could be displayed more prominently around the hotel. It was a very small illustration on the back of the room key card holder.

Stay was okay. Breakfast was lovely and nice to be included in package. Staff were very friendly and obliging in the dining room. Beds comfortable. All and all a nice stay. Great location.

When I booked 3 rooms the same and requested if possible inter-connecting rooms, I was told that wasn't available, but we could have rooms beside one-another, then to find one couple were on a different level, was disappointing. Also disappointed with the lack of carparking available. Would be great if there were USB charging points available. Hallway could do with seeing the hoover.

Central to whole downtown area , clean, well priced and good value form money.

It was fine, but the hotel seems to have restricted to TV volume to only go to 60% , which is probably to spare the other hotel guests from inconsiderate neighbors blaring TVs. However it was set a little too low in volume for folks like myself who are a little hard of hearing. My other slight annoyance is the foyer vending machine is a mess, because it is missing product numbers and the numbers that are visible are totally out of sequence, so it’s a bit of a lotto as to what you’ll get if you select a number. I don’t blame the hotel here, it’s the slacker vending company who’s at fault.

Good bed, room in closet for clothes, but not enough hangers; iron worked well; when I asked for a thinner pillow, one was brought up to me Breakfast good

Location - Down and up a steep hill to the main street of Dunedin (Not your fault, but had I realised I would not have booked the Kingsgate, as I had to do that several times each day, and ended up with very sore shins. Would have been fine had I been 10 or more years younger - ha ha!)

The room was good and it was quick to get a key and be settled in the room.

We had breakfast and the bacon was half raw when it finally came (the whole buffet was empty when we arrived in the restaurant) and the fat was completely white. It grossed me out!! Needless to say that I had breakfast without the bacon, the rest of the breakfast was great. Also, the toaster actually worked whereas most places the toasters don't do a good job and the time spent standing over them is a nuicance. (First world problems but you asked).

Quick and easy to get to the room. The bed was super comfortable. Nice view from the balcony. Breakfast was delicious. Love the Octagon

The bar was closed, but that was not a major as it was about a 5 minute walk to the Octagon and a huge array of great restaurants. I had to pay $15 for a carpark on site, which is not the norm. In Auckland you pay everywhere to the nasty little parking wardens, but I would like to think in Dunedin, there is less pressure for paid parking.