Our flight changed and we had to push back our reservation by one day with less than 24 hours notice. Unfortunately we were still billed for the night that we didn't stay at the property, however they were kind enough to give us this amount in credit at the restaurant so we enjoyed a few extra meals in the hotel. Great location, we were able to walk to many restaurants, bars, attractions easily and safely. Water pressure in showers was great. The massage in the spa is the best I have ever had!

The wifi was slow and terrible. The room decor is dated.

Excellent location. Spacious quiet room. Good breakfast. Apart from one receptionist pleasant staff.

Arrived slightly early after an all night bus. Young receptionist rather off hand. Couldn’t at first find booking until I showed proof then curtly said we couldn’t check in until 2pm ( which we knew anyway). Came across as rather rude. Also my friend and I have been used to splitting our bill on arrival but this time my card was charged 3 days before arrival !! for the whole amount. First hotel in 3 months to do that. Poor first impressions in what otherwise was a pleasant stay.

The experience at Casa Andina was excellent, from the first day to the last one. The staff was friendly, warm, and always smiling. The breakfast was spectacular with a wide variety of local products, super tasty, and traditional breakfast such as bread, cheeses, hams, cereals, oatmeal, etc. Excellent coffee and eggs made to your liking. Also, a variety of fresh local juices and tea. Each morning we were greeted by Leslie and her wonderful staff. To our surprise the last day the restaurant staff gave us a bottle of wine and a tray of delicious desserts in gratitude for our long stay. I also had a Swedish massage that helped me a lot with stress and a facial that left my skin feeling phenomenal.

Very nice staff. Surprisingly very good food at dinner, better than some of the highly rated restaurants. Comfortable bed. Good location. Relatively quiet until we got a neighbor who screamed at his female partner in the middle of the night. Safe secure parking garage with no additional charge. We plan to stay here again

Very hard to adjust water temperature in bathroom. Very small room. Very little bottled water provided. Breakfast items not refilled.

I had a wonderful stay at Casa Andina! The staff's attention was outstanding—they were always friendly and ready to help. The room was really cool and comfortable, with a modern design that made me feel right at home. The beds were super cozy, and the bathroom, along with every detail in the room, was spotless and well-maintained. Overall, everything was really nice, and I definitely recommend staying here! hope i get back soon!

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The breakfast was very good American style, but I was expecting some Peruvian dishes for breakfast like tamales or humitas, sandwiches. The location was perfect, walking distance to the malls, restaurants and shops.

I had a problem with one the staff at the checking point, He was very rude, He didn’t give me any information about the facilities of the hotel, and He refused to give me my luggages that were in the storage room, because I lost the ticket, but I was showing my aid that match with the luggage, but still He didn’t believe me, and I complain , and the manager send some pastries to my room to said sorry

Included buffet Breakfast was great - variety of food that you can choose from such as eggs, sausages, several types of pastries and breads, jams, and juices. They have a variety of teas you can try, coffee, deli meat, cheeses, fruits, and natural yogurts. Room was clean - as I enter there was a note on who cleaned the room. Though, it does give off a dated atmosphere. Like that the room was old, musty, and carpet seems very dusty and dirty. The carpeting is dark so can't really tell. They have some statue replicas of pacha papa and pacha mama on the wall. Bathroom was well clean, ceiling on the tub shower was a little low so there's condensation on the ceiling and what could be an early sign of mold/mildew. WiFi - is fast. It was enough to run MS Teams call excellently Location was great walking distance from several places like Lamarca, Cusco Market, Inca Market, Maido, and More! Staff were great! My Spanish is conversational but lacking; All of the staff that I encountered spoke English very well which made communication splendid. Sauna/Steam room were great - they have wet sauna and a dry sauna. They also have a pool but I don't think it's heated.

The room was a little bit dated. I stayed on two different rooms both are similar looking that it seemed old. But my friend who stayed in the same hotel had a nicer, newer looking hotel room. So maybe it's just random whether you get an older or newer room.

The hotel has spacious rooms which offer plenty of comfort and convenience, no need to jump over your luggage during the stay. It is very easy to reach the hotspots of Miraflores, they're walking distance from the front door. Breakfast is excelent, and also a small showcase of Peruvian ingredients. Although we didn't use it, there's a good gym there, and an ATM. (very important because you must have some "soles" in your wallet)

I had an allergic crisis during our stay due to air-conditioner lack of cleaning. OK, I'm very sensitive to this, but it clearly missed cleaning, as dust could be seen coming from the vent as I turned it on. That's the only concern, once fixed it will be a 10/10 hotel.

The suite was amazing, very clean, safe area and the swimming pool was heated and nice.

The breakfast was always crowded and the lady at the reception (breakfast) wasn't very nice and would not help us to get a table. The reception at the hotel isn't 24h available, we try to ring a couple of times but not answer. Our suite was right next to the lift and we would hear the bell all the time.

The staff were lovely and helpful ( Carlos, Abdul and Miguel), beds really comfy, rooms very clean, fabulous breakfast, WiFi worked. Location great too.

Only one tiny thing - wish there had been more variety of fruit available at breakfast, as Peru has lots of amazing fruits!