Breakfast has continental options and the staff is super friendly. After a while they knew our orders by heart! The room is spacious has a comfortable bed and space to work, it is also a fully equipped kitchen which was great! The wifi works for days, and throughout the hotel, however, sometimes it was a bit slow for video calls, for everything else it was great! The lobby was always clean and organized and the staff were quick to help as well.

There were times in which a dirty pillow sham was left behind or something from the cleaning was left behind, no biggie, but it was surprising. For a fully equipped kitchen, the small fridge was not the best option, meaning that you would have to go to the supermarket every day or every second day because the fridge was too small.

- Gym, pool, and laundry are all nice. Laundry worked very well - Room came with a huge jug of drinking water - AC works very well - WiFi works very well - Hot tub!! - Super nice that you can get room service food delivered. The chicken satay was delicious and incredible value. - Great espresso drinks at the attached restaurant - Friendly staff

- Room was not ready for check-in by 5pm - Napkins or paper towels would be nice in the apartment rooms. No place to hang the provided kitchen towel - WiFi kinda bad in the common areas / hallways - Elevators pretty slow and very hot - The hair dryer is stored in the bedroom, not the bathroom, making it hard to find - Plugs fall right out of some of the outlets in the bathroom and near desk - Apartment floor was sticky; felt gross - Super tiny kitchen trash can. Not even big enough to fit disposable room service food containers which is silly - The breakfast is extremely small, and took one hour to get it delivered to room - Room doors slam shut really loudly - Alarm clock is 6 minutes off - Jets in the hot tub are seemingly broken

The staff is top notch! Always with a smile and helping hand. Special thanks to Tin, who did housekeeping for my room. She is so cheerful, smiley and professional. The staff at reception is also a wonderful bunch! This isn't my first stay here and each time gets better. Rooms are spacious and clean. Location is fabulous, plenty of eateries, laundrette, convenience stores, cafes. Breakfast is fantastic, plenty of choices. U won't get bored if u stay longer. Gym and pool also wonderful! Will definitely stay here again when I'm in Manila.

Nothing

Super convenient location. Friendly and helpful staff. The room was very spacious as well.

We booked a room that had a double bed and a sofa bed, but upon arrival the sofa bed was actually just a sofa so it couldn’t really sleep anyone on it and we had to order an additional bed. The room description was quite misleading in this sense and would say it should have definitely cost less considering it fit less people than expected.

Nice hotel and rooms.

For breakfast you can choose just 1 plate, if you want something more you have to pay. For 98€/night in the Philippines it’s not acceptable.

The staff were great, really friendly and accommodating, nothing was too much trouble. We were lucky enough to get an early check-in and a late checkout, which we really appreciated. They ordered us taxis when we needed them. The cost to the airport is roughly 300p in a white metered taxi. The sniffer dog called Shane was beautiful Breakfast was in an adjoining cafe next door, we liked being able to choose from a set menu and having the food cooked freshly. Made a nice change from the usual breakfast buffet. The room was comfortable, powerful hot shower. The pool was nice too, and they have a laundry area with washing machines and dryers for guests. The hotel is within walking distance to numerous restaurants.

There was nothing we didn't like.

If you pay your booking in advance to booking.com, be careful when checking out and the hotel is trying to charge the same amount an other time. This happens In western brand hotels also and unfortunately it clearly seem not to be a human error. In places like Manila, people especially do choose western brand hotels based on safety and trust. The value of a brand is in real life business practices and responsibility. “Oh sorry Sir” type experiment of scamming is not a part of that… This is a growing type of problem with online hotel booking.

The room was clean and had everything I need. Well insulated windows, a modern AC unit and enough go storage space and even a giant water dispenser. The service was very good, especially the concierge staff was always there to help with taxis, luggage etc.

It’s a common problem in hotels that the fridge makes a lot of noise. For a light sleeper like me, that’s difficult as I can hear the buzzing even with earlplugs. One small thing I didn’t like was the fact that my room was only serviced 2/4 days I was staying there. I had the “do not disturb” sign out for day 3 so that was on me but it felt like they just kinda gave up for my last day. I was gone for most of day 4, had the “please refresh room” sign out and even talked to staff in the morning to tell them that I was planning on leaving in the afternoon.

The Staff are very courteous and accommodating. check in and out process was a breeze. Room is basic but clean. We stayed in a studio which has all the amenities you will need for a short or long term stay in Manila such as a kitchenette complete with all basic utencils ,pots and pans, a 5 liter galloon of drinking water, Dishwashing soap and a small sponge which was small detail we appreciated and basic toiletries. We stayed for 3 nights and we loved that they have a variety of breakfast options to choose from. They even have vegan options on the menu. The location is also great as it is just a few blocks away from the mall and there are plenty of other food options and convenient stores around the area.

Nothing to mention.

This is our 2nd time staying at Citadines Salcedo. We decided to stay here for my 40th birthday celebration/ staycation. The staff were exceptionally professional and made us feel really welcome during our stay. They were very courteous, and brought to our room all of our requests, e.g., yoga mats, GrabFood order etc. We also rented their bamboo bikes and took them for a spin at Ayala Triangle Gardens on a Sunday when it was mostly closed off from motorist traffic - it was a great way to experience Makati on quiet day. The room was complete with everything that we needed, e.g., clothes iron, pots, pans, drinking water etc. The shower temperature was consistent and just right. The hotel location was convenient, and we just walked to the nearby parks and malls.

Nothing really. We will definitely stay/ book at Citadines Salcedo again.