The location was excellent. Breakfast was abundant and delicious, as well as the coffee, cake and port served at 5pm. Laura and Joao at the front desk were friendly and gave us great suggestions and helped with reservations.

The room was uncomfortably tiny, there was very little space to unpack and there was little privacy in the bathroom.

The location was perfect, in the centre of the city to all the sights and places of interest. the staff were all very friendly and helpful. The room, shower and facilities in the room were perfect. We were very happy with the breakfast menu, and were pleased to help ourselves to hot drinks and biscuits at any time of the day.

We were on floor 3, so we used the staircase mostly, but there were quite a few uneven steps. We tripped up a few times, I think a notice of warning is necessary for the guests. It would be nice to have larger windows or a balcony in the breakfast area to see a roof top view from the hotel, maybe an idea for the future.

Loved the central location. Breakfast was excellent. It was wonderful to have a lounge area with complimentary coffee, cake & biscuits. Wonderful views from the breakfast room.

Noise at night/early hours was an issue, although the hotel tried to mitigate the issue by providing ear plugs, but for me they rarely stay in situ and as a light sleeper they didn’t really help. The breakfast room on the 5th floor had no lift so was challenging to my mobility.

Nice modern room and bathroom in an old building directly in the centre of the old town, right next to the famous elevator. Superb location

The instructions stated that reception was 1 floor up. Reception is actually on the 5th floor! We dragged our luggage up the stairs to the very top of the building to check in, only to later find out that there is an elevator. Better instructions regarding the whereabouts of reception and the existence of an elevator would be very helpful

The Tempo FLH Hotel is centrally located within Lisbon. It is so easy to get around and see main sites, hop on a tour and access restaurants and shops. We thoroughly enjoyed the quaint, boutique hotel which really does feels like home. We had a great view of the city from our small balcony. The staff were helpful and managed to accommodate our early check-in. The rooms, while relatively small, are comfortable and the beds are too. We got a personalised note on arrival which was a nice touch. Definitely recommend this for a Lisbon city stay.

It would be great to have more towel racks or hooks. We wanted to keep our towels for a day and hung them on the door handle. The staff - at no fault of their own - replaced them as they perhaps thought we wanted them replaced.

Location was fantastic and the room was very comfortable with lovely street view and lots of windows. Hotel is in the heart of Lisbon next to the Santa Justa lift. Breakfast was really fresh and enough choice overall. Not much choice in the way of cooked food, but good selection of ham, cheeses, bread, eggs, pastries, granola and fruit - high quality and very fresh. Particularly appreciated the availability of complementary coffee and pastries throughout the day!

Very little not to like. Perhaps a slightly wider selection of breakfast items, and a more clearly signposted front door as finding the entrance was slightly difficult to spot!

The hotel was in a great location; near everything in the old town. We had a corner room that was a nice size by European standards. Breakfast was good, with a nice variety of foods and fresh fruit. The hotel staff was friendly and very helpful.

The noise! I read reviews before booking that the rooms were well insulated from the street noise. This, however, was not really the case. If you wanted to go to bed before 11pm, forget it. Thank goodness Lisbon has a law that the street bars/restaurants must shut down at that hour. The traffic also starts to diminish around that time so sleep was possible. However, on our 3rd night there, there was a partying group of friends saying a very long and loud goodbye on the street corner below our room (and many others ). It was 12:30am and pretty annoying. I'd stay in a quieter area or side street next time.

Breakfast was well varied and plentiful. The only negative is that it was served on the fifth floor, and the elevator only went to the fourth floor, so would be an issue for someone with mobility problems.

Due to arthritis in my knees, I had an issue with the height of the bed, which was comfortable, but very low to the ground. My husband had to hall me up out of it a couple of times. Also would have appreciated a chair, as there wasn't one, so the only place to sit down was on the bed. Other than that, the room was fine, and the Hotel was very centrally located.

The breakfast was excellent. We asked if we could have some scrambled eggs and this was not a problem for the breakfast staff. Plenty choices otherwise. Also coffee and nice pastries there at other times which we would enjoy at lunchtime. Would definitely recommend staying here on your trip to Lisbon. Excellent staff who was always willing to help. The location is the best. Could not get any more central. A lovely feel to the hotel. Relaxed atmosphere Our room was immaculately clean with nice toiletries in the bathroom. Would definitely recommend staying here on your trip to Lisbon.

Nothing

Location, location, location. Small hotel with only 20 rooms in Lisbon center, near everything, good transportation nearby. Breakfast is good, staff is very nice and helpful. In the upper floor, where breakfast is served, there is a coffee machine (espresso) available 24 hours a day.

The room was rather small, with elementary furniture, IKEA style. There is no real separation between the room and the bathroom, meaning no privacy. There is no fridge and no coffee machine in the room.