Great location in the middle of the center

They are short of cleaning team..few times until 15:30 or 16:00 the room wasn’t clean ..to arrive after a long morning at 15:30 and then you need to go out again to give time for the cleaning lady to clean instead of resting was a bit upsetting

We paid for an upgraded deluxe room with a balcony, the view was very nice. The bed was comfortable and the reception organised extra pillows when requested. The location is perfect for exploring Lisboa. The shower was spacious with water good pressure. The daily housekeeping was good (making the bed, replacing coffee and towels). The wifi worked without issues and the blinds blocked out light for a sleep in.

The room was a bit dated. The carpet felt old and the curtains and shower had mould on them. The room had a bit of a musty stale smell from the air conditioning. Overall the room was a bit small and could be difficult if you have a lot of luggage.

Excellent location right in the heart of the center of the city. We used all modes of transport such as the train walking and bolt. Train is just around the corner and bolt app is very convenient and cheap and they pull up right outside the hotel. The hotel is surrounded by the hustle and bustle of the city with lots of places to eat and shop. Even with being in the city there was no noise and the staff were so friendly and helpful. Would highly recommend and will be back in the future.

Honestly this hotel couldn't be faulted it was everything a more and is describe how it is. The only little complaint I would have was there was a squeaky floorboard but honestly other than that this hotel was amazing

Nicely decorated rooms. Lift inside the hotel (although it's not very big, it's definitely welcomed after a day of walking around). Good location to walk around the lower area of Lisbon and down to the waterfront, avoiding hills (which is probably one of the most important things to consider!)

The bed was tiny and uncomfortable (and we paid for a superior room!). If you're arriving in the city by train or bus you'll probably need to get a taxi to the hotel if you want to avoid a very long walk or a convoluted train transfer to get to Rossio. The area where the hotel is situated is expensive to eat/drink - there are cheaper areas of Lisbon.

-Fantastic location. Next to the Santa Justa Elevator. 3 minute walk to Rua Augusta Arch & all other tourist attractions -Clean. Generous with towels and pillows -Cute balcony with lovely view of the street -Sound proof windows & door -Great air conditioning unit, room felt cool & nicely ventilated -Nice bathroom -Good breakfast -Friendly & polite staff. Accommodating too

-Our room # 52 was up in the attic. Although the room was a little more spacious than other units in the property, but ceiling was still very low. I was bending down most of time. If you’re cluster phobic, I wouldn’t recommend this unit.

The location is second to none. It’s very central with the train station a few minutes away and surrounded by various shops. Major attractions are within walking distance and the rest are quite reachable as well. The breakfast was very good as well and the staff was very courteous. The room was cleaned everyday and was quite spacious.

Strangely enough and without any forewarning one bright morning we found a worker doing works at the reception causing all sorts noise, smell and dust! To get put of the hotel we got covered in dust! That was definitely not on and something which very much put me off. Another thing which I didn’t like was the water heating system - it had a problem with the hot and cold water system and it always had to be readjusted every minute otherwise you will get scalding water one minute and icy water the next.

The staff, particularly Karina, were wonderful. I was quite sick one day and the staff brought me a cup of hot tea and kept checking on me. My cousin and I left our passports in the safe. When we called they said not to worry, the passports would be there when we returned to Lisbon. And so they were! What a relief! And the room was so cute!

DO NOT ORDER A PRE-ARRANGED TAXI FROM THE AIRPORT. THEY CHARGE 35 EURO; TAKE A REGULAR TAXI FROM THE HUNDREDS AT THE AIRPORT FOR 25 EURO! THE PRE-ARRANGED TAXI SENDS YOU A PICTURE OF THE TAXI BUT NO INSTRUCTIONS AS TO WHERE TO FIND IT. TOOK A REGULAR TAXI AS I COULD NOT FIND THE ARRANGED TAXI. ENDED UP PAYING FOR BOTH. THIS IS A TOTAL SCAM FROM THE BOUTIQUE HOTELS.

Great location. Clean comfortable room with good AC.

Stairs made moving around challenging and there was often a wait for the elevator. Staff were very helpful managing the luggage.

The staff at the hotel was excellent. Very caring and kind! The breakfast was very good with a good amount of choices. Location was excellent with lots of restaurants nearby.

The hotel might prove challenging for older people or anyone with mobility issues. While there is an elevator, it is up about 6-8 steps up from the lobby level and very tiny, which is often the case in Europe. The stairs are rather steep if you need to use them. The hotel was very clean, but a bit dated. Furniture was dated and bed was adequate, but carpet needed to be replaced on stairs and in our room, at least. Bathroom was modern and very clean.

I recently had the pleasure of staying at The Lift Boutique Hotel, and it was an absolute delight. The hotel's location couldn't be better; nestled in the heart of Lisbon, it offered easy access to all the monuments, restaurants and amenities the city has to offer. But what truly sets The Lift Boutique apart is the exceptional service provided by the staff, particularly Dania. As a female solo traveler, her warm demeanor and genuine care made all the difference. She went above and beyond to ensure that I felt comfortable and had everything I needed throughout my stay. From providing valuable local tips to assisting with any inquiries, Dania's assistance was invaluable and greatly appreciated. I cannot recommend this Hotel Boutique highly enough. Whether you're visiting Lisbon for business or leisure, this hotel is the perfect choice for an unforgettable stay. Thank you to Dania and the entire staff for making my time here truly memorable. I look forward to returning soon.