I was pleasantly surprised by how beautiful this hotel was. The staff were friendly, the place was impeccably clean, and the decor was stunning. The Wi-Fi worked perfectly, and the location was ideal—key spots in Lisbon were within walking distance, yet it was quiet at night. The beds were very comfortable, and the breakfast buffet offered plenty of delicious options. Overall, my boyfriend and I would definitely recommend this place to others!

Although we were aware in advance that parking was not included, the recommended spot is about a 5-minute walk from the hotel (or a 15-20 minute drive) and costs 25 euros per day, which is quite pricey. While it wasn't ideal, we were prepared for this. Aside from this, there’s nothing else that stood out as a negative aspect, and truly, the parking situation isn't really the hotel's fault. Lisbon is a city and its busy. Not a lot of places have parking on site.

Location was central to most things, but was also quiet at night. The breakfast was wonderful and really good value compared to other places. The staff were generally friendly and helpful.

While the bathroom was really beautiful and well facilitated, it had no sound-proofing at all. There was no kettle.

We stayed at the Vinci Baixa hotel in early July 2024, and our experience was thoroughly enjoyable. Located right in the center of Lisbon, this hotel offers an ideal location for exploring the city on foot. We loved being able to wander through the charming streets and visit the iconic sites without having to venture far from our accommodation. The hotel's decor is elegant and modern, creating a warm and welcoming atmosphere. Every space is tastefully designed, which made our stay even more comfortable. The service was also exceptional, with staff who were always available, attentive, and ready to meet our needs, making our stay truly memorable. We particularly appreciated the air conditioning, a real plus after a day spent exploring the city under the summer sun. In summary, the Vinci Baixa hotel is an excellent choice for anyone wanting to fully enjoy Lisbon, with modern comfort, impeccable service, and a perfect location in the heart of the city.

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Hotel located right in the center of Lisbon, few meters away from the Terreiro do Paço in the Baixa district. Literally seconds to bus stops, tram stations, museums. Church is also nearby. Coffee shops, shopping street, restaurants - everything is super close. I was offered room with the view on inner courtyard, but change it upon request for the street view. Room is nice, cozy with free coffee refreshment every day. Good, thick towels, bath kit. I've stayed for 6 nights and enjoyed it! Thanks to the personal that cleaned the room very good! People working at the hotel are very nice and helpful!

In some places you see that room is a bit tired. Especially in bathroom. There are many places where something is in mold (like really black mold), or glass have many spots inside of it (like not 1 or to, maybe 20-30) and it looks like dirty. But in reality it's probably defected or something like that. Also there was some damage with bath and "bath stand" (not sute how to call it), but basically I could easily see some tile sticking out.

Location was great and the rooms were cleaned very well everyday!

You could hear everyone in the halls and whenever people would enter their rooms it sounds like your own room's door is being opened...

I greatly appreciated the staff! They could not have been more kind, helpful and informed. My bed and pillow were comfortable; I had no back/neck soreness or stiffness👍🏻 The room thermostat was easily adjusted and maintained a comfortable room temperature. The hotel location was perfect for walking to great restaurants, cafes, shops, cathedrals, monuments and more. The river front is just two blocks away, and was fantastic day & night for views, meals, entertainment and people watching.

The wardrobe hangers are annoying, and I would have liked more hanging space.

Clean. Tidy. Neat. Quiet. Fresh.

My room was right next to the lift, so was subjected to some sounds of the lift and also people entering/exiting. Also, some hotels provide disposable slippers daily to wear in the room. Unfortunately this hotel didn’t. I hope you do soon now that I’ve pointed it out. Most hotels provide a free bottle of water, per night. Unfortunately this hotel didn’t. I hope you do soon now that I’ve pointed it out.

I highly recommend Vincci Baixa for its prime location, friendly and attentive staff, and supremely comfortable beds, which exceeded my expectations. The inviting common areas added to the overall experience, making it effortlessly accessible and a true delight to find. An enchanting stay with beautiful surroundings. Just a heads-up for fellow guests: The abundance of floor-to-ceiling mirrors may surprise you, but don't let that deter you from experiencing the charm and comfort this place offers. Embrace yourself and enjoy the true magic of body positivity.

Me: Mirror, mirror on the wall, who's the fairest of them all?" Mirror replies: You. LOL... All of you!

The super friendly staff on arrival who also organised a surprise birthday cake and bottle of bubbles in our room. So very thoughtful and made me feel quite special. The rooms and beds were clean and very comfortable. The bathrooms were large and spotless and the super fluffy dressing gowns and towels were a real treat. The location was perfect, so close to restaurants, shops, river, hop on bus. We absolutely loved our stay here and would definitely stay again.

The room is cozy and nicely decorated. The standards are high. There is control over all the lighting in the room both from the bed and from the entrance. The breakfast is good. If you book in advance, it is a little cheaper than the price declared in the "Booking". The location is central but the street is very quiet. It is also easy to reach the fado restaurants of Alfama in the evening.

My room on the sixth floor was small. It suited me because I'm traveling alone, but it's worth checking with the hotel staff if there are larger double rooms.