All staff were very attentive and helpful, with some going out of their way to be informative. Great breakfast selection and great location. Central but quiet. Note that there is no onsite restaurant, so you need to eat out or order from their room service partners which I did for one nigjt, but quite expensive compared to eating nearby.

The plastic mattress protector on the bed. Removed it after the first sleepless night. Bed was very comfortable thereafter.

Friendly and helpful staff Good size single room. Easy to get around from there

I did not want my sheets and towels changing for a 2 night stay. Hotels should give you the choice. Its very irresponsible of the Turim chain to change beds every day! No one does it at home and they should stop this practice which is So bad for the environment, immediately .

The location is good to walk to many places. The girl working on reception on Oct 5 afternoon was very helpful and patient to show me how to go to the 6 places I wanted. Appreciate of her help!

The facility in the room is quite old, and there is no gym facility. The cleaner didn’t change the bed sheet for 4 days when I stayed there(the weird thing is, there was no choice for me to choose NOT to change the sheet, how come the cleaner decided it for me??)and the free bottle water was not provided on the 3rd and 4th night even I called reception to request it on the 2nd night.

The location of the hotel was perfect. Housekeeping were very accommodating in servicing our room late in the day. Bar staff were excellent, they provided a professional yet friendly service. Bed comfortable.

Our room was on the 5th floor and never seemed cool enough even with the air conditioning on full. The layout of the room was strange. Open hanging space with no drawers made our room look very cluttered and untidy, even though we are exceptionally tidy people. The glass bathroom meant no privacy at all. As a couple we are very open, but we would still like to keep some things to ourselves 😮

Good location within walking distance of many main attractions. Nice rooms and great breakfast. Very helpful staff.

The people working all over the hotel were friendly, helpful and knowledgeable. The happy hour was a great for ending some of our days and starting soon of our evenings. The receptarea really made of whole vacation stay simple and relaxing. The ability for keeping our baggage in their locked room and being able to use their restroom to freshen up before our evening fly was a life saver for us.

The only thing was that I missed the fact that we could have booked transport from the airport with them on our in. That was so convenient for us heading out and it was cheaper than a taxi.

Great central location, clean, modern, friendly and professional staff who helped with sightseeing tips and also kept our luggage for us on our last day as we had some hours between check out and our flight - this helped us a lot :) Room was small but big enough for our needs, bed very comfortable, had nice background music in the room too which was different and we could turn this off as required. Bathroom was clean and all toiletries required.

Bathroom has glass walls which is trendy looking but not ideal if you want some privacy (there is a curtain though)! Our shower was very small, I kept bumping my elbows into the walls when showering but this wasn’t the end of the world and we had a short stay. All in all I would return again.

I stayed in a Superior Executive Room on the 5th floor. Although I did not have a view, I loved the room with its high ceiling and cozy atmosphere. While relaxing in the bedroom, I was able to sit in the chair peruse my phone and prop my feet on the stool from the bar. The bed was comfortable. Loved the decor that matched the glass windowed bathroom; loved the extra water on the bar that was complimentary.

Wish they would have their own food service, but since the location was near a lot of restaurants and eateries, it was not a big deal.

-location. Walkable to most places in the center -luggage store (we arrived earlier) -nice clean room -conplimentary water every day in the room and welcome chocolates in our arrival day is much appreciated -mirrors -polite staff -safety box

-facilities. They could offer more for a 4* hotel (bathroom /toiletry facilities) -very low lighting in the room even though they have a lot of lamps -didnt really have a closet.only uncovered hangers. - hairdryer only had the little ones which it doesnt really work on me :) Overall it was a good stay

The room was lovely, clean and spacious. We were gifted a bottle of red wine on arrival which was a nice touch, and could have our room cleaned daily if we wanted. The cleaners then came to check if it met our standards which they did, but it was nice they cared about this! The location was excellent too: very close to bars and restaurants and a short walk into the old town for spectacular views. We will definitely be staying in a Turim hotel again in future. Thank you for making our stay in Lisbon so wonderful and comfortable.