It's a nice hotel with a good location, as you can reach all the sites very quickly. We have decided for this hotel, as in this time of the year (stayed December, over Christmas) the weather is not always good. The hotel has an indoor swimming pool and a sauna. We used them every day. The gym is also well equipped. We stayed in an appartment and did not use the restaurant facilities. The room view was towards the outdoor pool, but right and left, we had nice views towards mountains and the ocean. Generally, it was a wet side, so we couldn't get the swimming suites dry on the balcony.

You need to ask for room cleaning a day before. We didn't need the cleaning frequently and were supposed to have some money saved. However, you can use it in the bar and restaurant only and not for the coffee that you have in the appartment, very strange system.

Overall a decent place with a nice outdoor and indoor pool, as well as spa facilities. The sauna and Turkish bath were an extra bonus. Good bar, although I found the breakfast a little bit overpriced. The rooms are starting to show their age and the soundproofing is not up to modern standards. The grounds are well kept and there is ample parking. Location is relatively good in a quiet part of the island. Nice views overlooking the car park. Staff are kind, professional and courteous.

The rooms are really starting to show their age a bit and, while the kitchenette is perfectly acceptable, perhaps a little mood lighting would not go amiss.

Apartment had everything that we needed to cook. Nice property and can request cleaning on days that needed vs daily. Great to sit around the pool. Very clean property. Would definitely go back.

Saw cockroaches near garbage area in parking lot but being to this island many times in the summer, it is expected with the climate. Did not see any in the apartment complex.

Location, very good breakfast, good parking area, comfortable apartment for a couple with a child

Walls too thin, we could hear toilet flushing in next door apartment and just any and every noise ..

The rooms were quite cozy and comfortable. The kitchenette had all the necessary utensils to produce a good meal for a couple! Due to bad weather, we didn't get the chance to try the outdoor pool, however the indoor pool was quite relaxing. Breakfast was quite expansive and varied and the staff were always ready to help!

The gym facility is a little bit neglected. The cycling bikes are rusty and need some lubricant to make them work properly. The peck deck machine and the inner thigh machine were either broken or rusty. They were not functional at the very least. In this, I would either recommend a gym machine tech to take a look at all the equipment, repair all the needed equipment and take advantage of his maintenance visit and ask him how the gym facilities could be improved without making to high of an investment.

The location was great close to my family and close to ponta delgada The breakfast was great with yummy options

Wish there were more outlets in the room and hooks would be nice in the bathroom to hang towels and toiletry bags

The hotel is nice and clean. The room was big. The bathroom is a bit old.

The sauna and hamam don't work unless you ask in advance. Minimal vegetables in the breakfast, but this seems to be the standard in the area.

We stayed in an ground floor appartment, which was clean, spacious, fully equipped (water boiler, toaster, coffe maker,...) with balcony, looking over the pool, there were shampoo and also conditioner provided in the shower.. The property has good sized indoor and outdoor pools, big parking in the property, restaurant, bar, continental breakfast (with decent choice of food), is easly accessible and really easy to be found.

Nice service and restaurant for having dinner. Breakfast was good and rooms were big. Friendly staff.

The humidity level in the room was quite high. The apartment furniture is a bit outdated. The indoor pool and washrooms definitely need updating.

Facilities… pool, bar, restaurant on site. Nice quiet location

Expensive