The hotel is situated right on the beach. Access can be gained from the lower ground floor straight onto the sand. The room had a great view of the beach and all the activities from our balcony - mainly people learning how to surf! The room is large with a seating area, separate kitchen and bathroom. The kitchen is fairly well stocked and should you need anything you can ask. It was clean and the staff were very accommodating, opening up the breakfast room very early for us as we had an early flight from Ponta Delgado. No frills, but a great place if you want a beach stay.

The pillows were foam and lumpy. We only stayed one night, and would have asked for different ones if we had been there for longer.

Although there are many more up market hotel options on the island, I love that this one is right on the beach, with having balconies facing the ocean. Falling asleep to the sound of crashing waves is delightful. The free breakfast is excellent, with local cheeses and tea, and excellent coffee machine with all the espresso your heart desires. There’s an unusually large parking lot for the island, where it is easy to park. Across the street are a few surprisingly good restaurants. One in particular has an excellent menu that rivals some of the well reviewed restaurants in ponta Delgada and Furnas. Although sao roque is a more simple village, walkable access to multiple beaches and restaurants. A fast drive to ponta Delgada. I recommend this hotel.

Maybe they could clean the curtain over the balcony door.

Hotel was about 50 metres from the sea. It was very nice to hear the sound of the waves, and the room was cooler because the wind from the sea. Not too hot at all. Breakfast was very nice and has lot of different things to eat. There was nicely done fruit salad which tastes so delicious. Scrambled eggs, sausages, toast, ham, cheese and yougurt. Juices, coffee, tea and water to drink. croissants and cookies and lot more. There is nice restaurants near the hotel.

There was not a thing that I do not like!

Stunning location, right on the beach. The hotel has a big free parking and S.Rouque is less than 10 minutes driving from Ponta Delgada. We were very happy with the daily cleaning services and the room size. Overall, it's definitely worth the price

The mattresses weren't super comfortable and we had two separate beds next to each other instead of a double. Unfortunately no savoury vegan options or clear allergen informations for sweets. We were still able to have breakfast with oats, fruits, bread and jam. Would have been better to have labels though, when we asked they weren't able to tell us

The staff was asbolutely fantastic. Allways with a smile in their faces and 100% available for what we needed and with lots of patience to our kids. Thank you. The location is amazing (its actualy IN the beach) very close to the highway and city center. The breakfast is very nice and the rooms has a very nice view and the kitchen in the room, very usefull. In the new years eve, the offered us a champagne bottle for us to enjoy at midnight...it was truly a very nice gesture. We'll be back.

Nothing...we've liked all.

Warm and welcoming staff including the ones at the front office Uber Bolt services are not prevalent in Sao Miguel islands, so if need be they can arrange a taxi which is slightly expensive as compared to Porto and Lisbon. But bus stop is also available right outside the property. Spacious rooms facing the sea which was amazing with sun beds also provided in the balcony including small table and chairs. So, when greeted with good sunny weather it feels excellent staying in the balcony. Bathroom a bit small but wasn’t a problem at all for us Portable heaters are available in the room and we had to ask for one more since end of February felt too cold to us even though islands are a bit on the warmer side as compared to mainland Portugal. Good breakfast every morning with milk juices yougurt, cornflakes and likes, cheese ham butter and different breads.

nothing to mention

Good hotel with spacious rooms including kitchenette (incl. microwave) and a nice balcony overlooking the beach and ocean. Three restaurants just on the other side of the road (grillroom, snackbar and an elaborate snackbar) with good food if you don't like to take the car to very good restaurants in Ponta Delgada or Lagoa. Extra beach towels at the reception desk and a dedicated access to the beach.

Breakfast is uninspired.

The staff was the nicest, they will go out of their way if you need help with anything. Great breakfast in mornings with a different azorean dessert each day and a relaxing ocean beach view. The cleaning ladies are the best, rooms are ready when you arrive back from your day. Everyone is nice and greet you each day with a smile, Bon Dia!

The wifi in our room was very bad. Ironing board and fan wasn't in the room which are listed as items included in the room. They brought those items to the room when I requested them.

Location right on the beach is great. Fabulous views and loved the sound of the ocean at night. Parking is available and nice breakfast with view of ocean. Room was basic but really clean.

Nothing for recyclables in room. We witnessed staff empty all trash, including bottles and recyclables, into one bin in a public location outside the hotel, when there are clearly labelled bins for paper, plastic, glass, metal, garbage and bottles. Sao Miguel is such a beautiful island. Much more education on recycling is needed. Bed had a very thin mattress. TV was very small.

Located at the beach, ocean view. Very friendly and helpful staff. Beach towels available for guests for free during the stay. Many free parking spots in front of the hotel.

The distance from the ocean is so close that the hotel is quite humid. Quite narrow bed. The sound of the waves is very audible in the room. For me the breakfast was quite poor, few options and not very tasty. The mattresses on the deckchairs on the terrace need to be replaced.