The hotel was very good for a two day visit to Gloucester. The room was spacious, clean and the bed was very comfortable. We ate at the hotel for dinner and breakfast and enjoyed both meals. All of the staff were professional, friendly and helpful. The spa was nice but at the time we went it was rather busy as children had just finished school. The hotel is out of the centre of Gloucester near Robinswood Country Park. Stopping for a walk at the park before arriving at the hotel was lovely. The park has a nice café with free parking and the view from the hill top, standing by the beacon, is fabulous. The next day was spent in Gloucester. Parking in Gloucester at The Quays multi storey carpark was easy and a great spot from which to begin a walk around the city. The cathedral was amazing and the centre of the city was lively. The shopping centre at the quays is excellent for those who want to include some retail therapy. A first time visit to Gloucester and it was a great choice for a mini break.

The hotel room furnishings would be considered a little tired by those who want ultra modern rooms. This wasn't an issue for us as the rooms were clean and comfortable with a great night's sleep.

The best feature here is the pool and jacuzzi, the stay was worth it just for that. Friendly staff, room cleaned well, pleasant large lounge/bar area, good cooked breakfast.

The rooms and the pool could do with a refurbishment and a deep clean. The location is great if you're in a car, but far away from everything otherwise. The heating in my room was always on high and it took a while to spot the (malfunctioning) thermostat to turn it all the way down, an information sheet could have helped. The vending machine in the lobby only takes cash, while the hotel is cashless so can't provide cashback to use it.

I have stayed here before and came back again this time because it is very clean, the staff are polite and friendly and the room was excellent and not noisy at night like some hotels. There is free parking (make sure you log in at reception). The bed was very comfortable and room facilities are brilliant. The breakfast was excellent and plenty to choose from whether English or continental. Dinner was beautifully cooked and presented. So as to provide a balance view, I would have preferred a greater choice of vegan food—not everyone likes spicy food and the choice was limited. Something plainer like a meat free burger (like a McDonalds McPlant would have been perfect). But I appreciate, not everyone wants a vegan meal.

There was nothing to dislike. The quality of rooms, facilities and costs speak for themselves.

The spa and pool facility The breakfasts Large spacious room Bathroom with a bath Huge bed A window that opens. Room temp perfect Friendly relaxed atmosphere Prompt attention given to issues that arose( we had a blocked sink that was quickly fixed and a previous guest had covered the smoke detector with pair of dirty socks which staff removed ) Wasn't charged for parking this time which was a pleasant surprise I would like to give a special mention to Sharon in the restaurant who was very kind particularly as I wasn't feeling well

Nothing ....Enjoyed it all

Room ,bed and bathroom were big...which was great.Plenty of room to move and for luggage.Room was perfect temperature.Bed comfy.Good lighting.Full length mirror...tick Hotel is well maintained and very clean.Staff without exception are friendly and helpful Leisure complex is brilliant.Long opening hours.Was permitted to bring grandchildren (who I was visiting ) to use the pool which was brilliant and hugely appreciated. Breakfast was excellent Our stay was really good value for money The food price in the restaurant was a bit expensive but the staff were very accommodating to the meal needs of my grandchildren Enjoyed our stay so much so have rebooked to stay over Christmas

The food price in the restaurant was a bit expensive for what we had

Breakfast inc was helpful, tasty overall and good variety of options. Bed and pillows were very comfy Room was large enough Curtains were good at blocking light Hotel was quiet generally, no noise at night Included access to gym and pool Location was good for access to Gloucester and nearby motorways.

Not enough parking, quite tight spaces and not free for hotel guests. Decor slightly dated Breakfast could have been warmer and tea/coffee machine didn't have milk on day 1 Lack of plug sockets generally, and some made a buzzing sound so avoided Couldn't get shower to warm up past child lock, and bathroom floor very cold.

The room was immaculately clean, well furnished and the bed was perfect and very comfortable. I slept very well and was pleased there were no extraneous noises like lifts in operation, doors banging etc during the night as I have sometimes found in other hotels. The staff were extremely helpful and polite both at reception and in the dining room. Dinner was great, perfectly cooked but I found the portions a bit too generous. Breakfast was good, nice staff and pleased they served oat milk instead of dairy. Although I didn't take advantage of it on this occasion there is I believe a gym. Perhaps importantly for many travellers, there was adequate free parking. The room had an iron and ironing board which can be useful, and tea and coffee facilities but no hairdryer (or maybe it was just missing from my room). The important thing is that I had a really wonderful stay and great sleep!

I would have preferred a better plant based option at dinner even if it was just a meat free burger and fries. In fairness, meals were shown as vegetarian, gluten free etc., but the vegan choice was very limited.

This is my 3rd stay at Robinswood Hotel and honestly my favourite place to stay when I'm back in Gloucester. Rooms are clean and spacious, staff very polite, friendly and helpful and the facilities are clean. I enjoy using the gym and pool.

I had hoped to book a massage but although the spa is open til 9pm the massage lady had gone by late afternoon. I asked if I could book a massage for the next morning, but unfortunately she doesn't start until noon and checkout time was 11am. So to book a massage I'd have had to stay at least 2 nights. I thought she would have been available until 9pm when the spa closes.

The breakfast options were delicious, I liked that the staff was checking constantly to ensure what was lacking and when to clean. I also enjoyed that my room had a spotless bathroom, and I was happy with the towels they provided which looked very clean. I also enjoyed the pool very much, as it was warm, and the changing room for women was also big enough and clean.

I forgot my toothbrush and toothpaste, so it would have been a bonus if I could have bought them at the reception. Also, the restaurant's working method wasn't clear, so, it would be good to explain more about how it works when a guest arrives.

Myself and my husband had an overnight stay to break up our journey from the north east to the south West,on arrival, we were greeted at reception by Shane ,he was so welcoming, very chatty and just lovely ,he booked us in and gave us a voucher for a free drink in the bar .The room was beautifully clean and spacious, we were very comfortable. We went for dinner ,which was absolutely amazing, a lovely menu choice ,,the breakfast was also very nice ,it was help yourself,,we will definitely be happy to return to this hotel in the future