The relative nearness to the boarding gates.

The fact that the staff were not aware that the reservation with booking.com included shared bathroom facilities. There was a heated argument because the staff insisted that an extra 20 USD must be paid by each occupant to use the bathroom even though it was clearly stated on the booking that the shared bathroom facility was inclusive. After several ups and downs, they reluctantly accepted to add it as a complimentary service. Booking.com should clear this up with the facility to ensure other guests are not embarrassed like that.

It’s great, if you have a long layover. You don’t need to go through immigration, it is located by gates 30/31 - there are decent food outlets nearby too - plus a smoking lounge.

The mattress was very hard, & the blanket given was too thin. I could hear the woman in the pod next to me talking on her phone. I didn’t like the fact that they charge extra for a shower, it’s taking the piss.

Convenient. Access to WiFi and complimentary beverage station.

Would have preferred if showers were included.

It is conveniently situated inside the transit area next to boarding gates that are commonly used

They made me pay for shower and you have 30 minutes within which to take that shower, which is enough time but when you want to take shower you have to walk to reception again to ask for key and after the shower quickly send the key back. i wish they would have a system where the shower benefit is added onto your key to minimise the walking up and down but besides it was all perfect.

Great facilities very high quality, very effective and professional staff, brilliant free coffee and soft drinks facility.

Misleading regarding the showers. these were $20 extra despite the misleading title of the facility. at $130 I would expect a shower as a minimum or at least be more up front about it like your competing accommodation provider at the airport.

When Qatar Airlines told me my ticket was not included any accomodation during my 19-hour layover in Hamad Airport, I was so upset... the Oryx Hotel there has unaffordable prices(at least for me) and my husband found this facility, which was perfect to sleep and rest before my next long flight. Good value for money. Quite place, that includes all basics you might need. They also have shower facility for extra price. Staff was very friendly and helpful! If you are not okay with closed, small spaces, might not be ideal. I'm glad I spent 10 hours there, walked away refreshed and well rested.

Perfect for a layover of 8 hours at night. Yes it's small but if you are exhausted and can't sleep on a plane like me then it is perfect. Free coffee and tea.

Use of showers against extra costs. Should be included in the price of the room. Also not sound proof from outside noise and airport speaker announcements. Didn't bother me but it might for some.

The cleanliness, the decor and architecture, the concept, which is interesting and good enough for its purpose - you can have a good rest and the sanitary facilities, for the purpose of supporting one overnight at the airport are more than enough.

The price. It's cheaper than a night at the airport hotel, but much more expensive than a night in hotels nearby the airport. It's up to the user to decide if the comfort of not having to exit the airport, sparing the cost of the ride from and to the airport, and the time spent in that dislocation, is worth the difference in price with outside hotels. Alternatively one can use a good spot to sleep somewhere in the airport - not the same comfort, though, of course.

I didn't really know what to expect so was pleasantly surprised by the quality of the sleep pod. It was great to have a private space to rest, the air con was brilliant as the airport was very hot. They provided earplugs which meant I slept well. The staff were very nice and welcoming.

Location is everything here. You are able to sleep for some hours. I still don't understand why the airport's where people have to stay overnight don't have better free facilities to have such an important thing like sleeping... everything is so uncomfortable...

Prices go to double on the night shift. It was very expensive for a room that just had 2 bunk beds. Does not include a shower... it has to be paid extra even if you already paid +200 euros for 1 night as a couple. Shared bathrooms with very limited space for the number of accommodations available to sleep.