Great location near King Street

Nothing is included – not even the bottles of water in the room! I felt like I was nickel and dime-d. $2.50 for water, $10 for breakfast, $37 for parking, etc. The public should know that the price they’re paying for this room is not their end price.

I love the stuff at the front desk name Georgette.She was so sweet when we checked in.It was a slight problem with our room not being serviced before we arrived and Georgette took care of that situation while we went to Walmart to pick up a few things.When we arrived back to the Marriott from Walmart Georgette accommodated us with dinner for two while we stayed at the Marriott on behalf of the hotel.We never got around to the dinner for me and my wife because we was enjoying Virginia.My wife and I really thought that was nice of her to even offer us that because of the situation with our room.Georgette overall was amazing and helpful to our needs at the time of our stay.Also not to mention Georgette helped get the bed I asked the front desk for to be delivered to my room at the Marriott.I will be looking for forward to seeing her at the front desk with that welcome back smile on her face in November. . .

It’s nothing I didn’t like at the Marriott.

The Location of the hotel was perfect and not too far from the Chartway arena. Our room was located on the end (corner unit ) and the size of the room was decent loved that !! Hotel staff were amazing, and the valet crew were awesome as well !

The lounge chair in my room was very filthy, and the parking deck was a bit of a walk from the hotel,my husband and I paid for valet instead due to the walk to and from the parking deck

The staff was awesome!! There was also a free snack hour which was nice and we didn't know about initially. They also had live singing which was great. The room was nice, very clean and the bed was super comfortable. I told the staff, I will definitely be back. It was also centrally located to several activities at Waterside. There was a parking garage nearby which only cost $16 overnight if you chose not to use valet.

There was nothing I didn't like.

Great location! The rooms are very clean. Amazing views. The restaurant/bar staff was nice.

Customer service at the front desk was poor. We stayed at this hotel last year and the service was impeccable. This year unfortunately not so much. We didn't feel welcomed, more like we were a nuisance. Also, we were informed that valet parking for $35 is our "only" option. However, the associate at the valet station then informed us that we could choose between valet parking or the parking garage which was $20 cheaper.

The dinner was a amazing a side from the dessert though that was just cause I wasn't as in to chocolate as I thought. While in my room I was able to get on my YouTube on the provided TV super fast.

The door to my wasn't aligned right making have to put some real effort into actually closing it completely. Oh and booking.com did confuse me about the location of the hotel cause did even know it was downtown til I found my confirmation.

Right on the river, downtown, not a high rise. Restaurant and bar were very good and reasonably priced. Staff very friendly and helpful.

I’d asked for no housekeeping service but they cleaned one day. The walls were very thin; heard too much from the connecting room next door.

Chris in parking was great. When I spoke he listened and treated me with respect. He was a hustler and to me an asset to what and who you want representing your business!

That I need my car at 5:30pm. I told the attendants 90 minutes in advance and I was still late for my reservation! 🤬. The men on duty both blamed each other and while one walked away and the other kept calling me chief!

Friendliness of staff, the location was perfect, and a wonderful walkway outside along the river. We were upgraded because our room wasn’t ready when we got in and we were treated so well by management. A great experience.

Bathroom is small with shower and toilet area. Everything else is unbelievably perfect.

Property was great! But NEVER use Booking.com to book anything!

Horrible. Booking.com experience was the worst I have ever had in any travel experience of my life. Having been to over 17 countries, I can assure you I will NEVER use this company again and I HIGHLY recommend you use a different company when booking your travels!