My stay at Palm House Boutique Hotel and Spa in Cape Town was truly fantastic! The hotel is in an excellent location, and the atmosphere is both relaxed and welcoming. The property itself is a stunning villa, thoughtfully designed with a blend of classic charm and modern comfort. I stayed in a beautiful garden suite overlooking the lush garden and the main house, which provided the perfect balance of tranquility and elegance. The staff were consistently attentive, friendly, and incredibly helpful. The reception team stood out in particular—they gave me excellent tips for exploring the area and even arranged a shuttle for me when I needed it. Their professionalism and warmth really made a difference during my stay. The restaurant was another highlight. The menu is compact but offers dishes of exceptional quality. I especially enjoyed "Steak Friday," which had a great atmosphere and fantastic food. The bartenders were also very friendly and added to the enjoyable dining experience. Overall, Palm House Boutique Hotel and Spa exceeded my expectations. It’s a place I can wholeheartedly recommend, and I’m already looking forward to coming back in the future!

The only thing I could mention is that the service in the restaurant could be a bit quicker. However, it wasn’t a big issue—the space was fully booked, and the politeness and professionalism of the staff more than made up for it.

We had one of our most comfortable stays ever in this nice, lovely, small hotel. Not only the breakfast is a dream (and made to gain 2 kg in weight within a few days), but also the dinner. The kitchen is really extraordinary, absolute high quality and individual. We did not do a lot of sight seeing during our stay, but enjoyed the pool with the private garden atmosphere most of the days, enhanced by capuccinos or cocktails. Due to the private atmosphere we got to know most of the staff personally over the days. Their friendliness was extraordinary also. The hotel is located ideally for visits to Cape Town (20 min by car) or any other tourist point in the area.

The first night we stayed in the junior suite. There you get the noise from the kitchen ventilation (not always running) but also from a street, passing behind the hotel. Fortunately, since the hotel was not fully booked, we could move to one of the garden lodges free of charge.

We initially booked two rooms, but seeing that we were traveling as a family the Hotel moved us to two room suite which was much better for us. The real highlight was the food. The evening meal at de Tafel restaurant was delicious and the wine pairing was great. Even though a set menu the kitchen accommodated our dietary needs. Every course was a treat. Breakfast was also superb! The rooms were really nice and Netflix access was an added bonus for the kids. The staff were very helpful when we arrived and turned on the sauna and hot-tub which was fun, even though it was a cold day. The location was nice and quiet. A good base to explore Cape Town, Kirstenbosch Gardens or the Cape itself.

Nothing

Beautifully renovated villa in a quiet (school) area. A little bit away from Cape Town but Ubers enough for a quick drive to the center. Wonderful swimming pool, great accomodation, super friendly staff. Very good restaurant and super breakfast. Also the spa (massages) are super at reasonable prices. Super service. Hotel rooms are beautifully decorated (recently refurbished). We want to go back immediately. A must stay close to Cape Town.

Bathroom can be slippery. There is loadshedding but they have a generator (bit noisy). Only these small points but no reason not to go. We will be back!

We had a very warm welcome from Catherine and the receptionist on duty upon our arrival. The staff were attentive and friendly and we enjoyed chatting with Ricardo the GM and Paul the duty manager. Beautiful gardens and amazing view from our window. The heated swimming pool was delightful and sparkling clean. Breakfast sitting outdoors with lots of choice!

The noise from the generator which was near our bedroom (during load shedding). The shower was not enclosed so the floor got wet. The shower pressure wasn't particularly strong.

Having stayed at hotels all across Cape Town, as well as scores of AirBnBs we were happy to find Palm House Boutique Hotel in February, and recently had a longer stay in May 2024. It's a lovely hotel with spacious and beautifully appointed rooms, spacious grounds, an amazing staff team and to top it off a top quality, full service spa which is unusual for a smaller hotel. It's away from the crowds but easily accessible to everywhere.

The hotel is like a small oasis inside the suburbs of Cape Town. There is plenty of parking and the greenery is all very well taken care of. Staff is absolutely wonderful. They are kind, helpful and interested. Last but not least: eating at De Tafel was a wonderful dining experience. The food well thought out, layered and is linked to conservation and the Cape.

Truly nothing to dislike.

Suite was comfortable, pool looked great but too cold to use it. Lovely grounds. Breakfast was good, ate there on first evening and it was delicious. Staff extremely friendly and helpful. We used the shuttle service both to the V&A and Kirstenbosch and it worked very well. Communication was excellent. Would definitely stay again.

The service is outstanding; the staff are really helpful and friendly. We had our son (toddler) with us, and they went out of their way to accommodate him. The restaurant and food were outstanding with lots of attention to detail, providing a really impressive dining experience. The pool and gardens are lush. Rooms are fresh and clean. I would definitely come again!!

Location was good easy access, Breakfast was good and catering team were quite accomodating. Chef went out of his way to prepare a sumptuous dinner late into the evening. Property manager is very understanding Housekeeeping and Hygiene standards are astounding, full marks to the entire team.

gym needs to larger and more equipment sauna facilities needed.