It was my second visit, the room was spacious with all amenities & great location. It was a 1 night stay to celebrate my sister's graduation & I was happy she also loved the place as she is a difficult person to impress.

My last visit was early July & we were allowed to include milkshake in our dinner vouchers, which was my favourite on my meal but this time we were told milkshake falls under soft drinks & we need to pay cash for them which doesn't make sense. I finally got the worst milkshake I've ever seen & I didn't even taste it. Their professional & friendly manager Phila apologised & since his apology was sincere we accepted.

I loved the room... Very spacious and the fact that they have a microwave and a fridge was a bonus for me. They had iron and ironing board really loved that however what really stood up for me was the stuff. Very professional and friendly, especially the breakfast crew they were extremely professional. Lerato one of the waitresses made us feel at home. The smile, politeness , professionalism... You guys were very demure.

We couldn't control the AC, we asked for help but nothing changed. It was really really freezing at night.

New hotel in Umhlanga, very nice and in a quite area. The room that we stayed in (604) was spacious with an big bathroom that had a shower and modern bathtub. Water pressure was very good. Lots of cupboard space and a bar fridge and microwave. Excellent breakfast, highly recommend having breakfast at the hotel.

1. Bed was very hard/firm and uncomfortable. Had a backache the next day. (Maybe the owner should try sleeping on one if these beds in order to feel how uncomfortable it is). 2. Four star hotel, but does not provide disposable slippers in the rooms. 3. No pub in the hotel (there was a rugby game between SA and All Blacks), so i had to go elsewhere to watch and even in the room there was no dstv channel that showed the game live. 4. The Stratus Restaurant and Bar was not open, so there were no pool facilities. (Although it displays on the website). 5. The receptionist made a hash up of my pre-payment and it took a while to sort it out.

I was really amazed with the lady at the front desk. She went the Xtra mile we where looking for the location and was driving around could nit find the place it was gone 3 o'clock I called reception the lady there asked what car you driving mam your number plate and instructed us to wait where we where she's sending some one to us.in 5 min a please young man was there to assist us to the hotel. The staff was amazing friendly and helpful The one thing we did not get to enjoy was the spa when we wanted to book for the next morning said they fully booked. Thank you to coastland staff that worked on the 20 April 2023

What I did not like was that the pillows are to soft kept going flat but we where sent more pillows.The second thing was that there was no carpets at the tables chairs setting area floors where cold I love walking bare foot. And we where unable to controll the air con so we had sinus issues sneezing during the night.. Other than that the over al view was tops 10 out 10 for the peace and quite which we don't get when we book in at suncoast rooms are spaced out perfectly you can't hear the next room guest that was perfect .Cleanliness was 10 out 10 Service provided by the staff was above board it's a pity I can't remember the 2 ladies names that worked the saterday 20 April 2023. The restaurant was very limited I di not like the fact we had to leave to have supper.

Great rooms. Hotel very clean and close to everything by Uber /.bolt. also easy to access baron / food courtyard by the lift in car park opposite

Perhaps promote room service /food offerings more in evenings. I think lack of open bar in evenings hinders guests trying the evening offerings ...no reason it shouldn't be as good as accomodation offering.

The location in Umhlanga is central and perfect to explore Durban.It is in a new-ish part of Umhlanga and therefore most buildings are still new and shiny or work in progress.

I did not like the incomplete state of the unit. Our unit had a nicely built kitchenette which sadly was not fully equipped!there were no plates, cutlery nothing, just the microwave and fridge. Even a bin for the kitchen was lacking. I understand it is a new building, but I expected the basics to be in place.

The staff is absolutely friendly. The breakfast is amazing. The rooms are clean and very comfortable. The hotel is aesthetically pleasing and is really great value for money.

Their aircon only has a cooling function so if you want the room a bit warmer than it is then you can get the aircon to release heat. The housekeeping knocked on my door to clean whilst I was sleeping, they didn’t wait for me to leave the room and hang the sign that tells them they can come make up the room.

Great breakfast, quite a variety to choose from. Great location, not far from the beach. The room was very clean, no carpets and looked mostly new.

The bed is quite hard, not comfortable at all. The room was rather cold. No heater, although they did provide us with additional blankets on our request.

The rooms are really spacious compared to most other Hotels (I think I stayed in a Deluxe Room). The property is still very new, so it felt like I was the first person staying in that particular room - which was nice. Beds are comfortable. They have a good selection of TV channels. Location is fantastic and its walking distance to Legacy Yard which has a good selection of dining options.

Nothing - it was perfect!

The Location of the property was ideal. very close to all major attractions. The hotel is new and the finishings are amazing. room was spacious and staff very friendly. The Dinning area was well displayed and food was really good.

The balcony was a bit dirty but its because of the new building being built next door but other than that there is nothing more to comment.