The reception and cleaners - the only people we came in contact with - were very polite, and spoke very good English. The room was beautifully clean, and even had a weighing scales - perfect for weighing the luggage before returning home! Tea and Coffee facilities in the room and a good mini-bar. Plenty of sockets for electrical items. Separate toilet cubicle and shower cubicle with the sink outside of both. Great if you're there for a weekend break and don't want to have to wait for the other person to finish using one or the other so you can get out and explore the city.....

The only issue I had was the shower. It was a great size, beautifully powerful but kept running freezing cold and then boiling hot intermittently. Since we only needed to use it once each day I didn't feel the need to complain or mention it at the time because everything else was excellent. It might be worth looking into though?

It was the 2nd year my mum and I stayed at this hotel so it tells you a lot. If we come back to Barcelona we will without doubt stay at the hotel again. The staff is extremely friendly, shame I didn’t take their names but mainly staff at the reception and at breakfast, they are the ones we interacted with the most. The location is perfect it only takes 10-15 minutes walk to reach La Rambla. Also very quiet room, I can’t believe how quiet even with the busy traffic

I can’t find anything. We did have a problem with the sink which we reported straight away. Unfortunately the problem couldn’t be resolved so we were offered free breakfast the next day

Our hotel room was upgraded (due to availability) and most of the staff were friendly and helpful however one staff member refused to give us robes (even though we stayed in a room which should have included robes). Initially, the staff member told me "I was lucky to get a room upgrade and I should be grateful when I asked for a robe". In the end, the robes were given however this encounter left a bitter taste so I won't be staying here again.

One staff member in particular ruined the experience for me. If not for that individual my experience at the hotel would have been 10/10.

We completely enjoyed our 6-day stay in this lovely hotel. The staff at the reception was always very kind, helpful and professional. The facilities are good, our room was quite spatious, well equipped and perfectly clean. The terrace with private pool was a very welcomed bonus (although it makes the room a bit pricey, but we went for it deliberately). The breakfasts were rich and very tasty with food being replenished often. The location is perfect, on well-know street with a good accessibility to public transport (subway is just around the corner, bus some 100-120 m away). Our room with terrace was oriented to inner backyard, so it was very quiet there and guests have absolutely beautiful views of the city. All the main Barcelona attractions are within a walking distance = some 10-45 minutes of walk a max. All in all, this is a really very nice hotel and we can safely recommend it to anyone looking for a pleasant stay in Barcelona!

Everything! The cleanliness of the property is amazing, the staff are super welcoming and helpful. Adrian checked us in and was super helpful and genuinely cared about our stay in Barcelona and recommended some great places to go to. We had issues with our flights and rebooked here with the Hotel Manager, Kenia, who was also an absolute dream to communicate with. Me and my friend talk about how great this place is and staying in a hotel where the staff actually care about your wellbeing is one to be endorsed. I will tell all my friends and family to stay here when visiting Barcelona. Thanks so much Adrian and Kenia for your awesome hospitality. We loved it!

We loved everything about our stay here!

The location of the hotel is fantastic, that was the main reason for choosing this hotel. Check-in was fast and professional, thanks to the friendly member of staff at reception Kenia. Got offered room 301 a very spacious room. There is a lot of room to place luggage, a large bathroom, huge vanity table, mini fridge, seating etc. Mattresses were a little bit on the "springy" side, but did have a good night of sleep. The pool area was very clean and looks recently renovated. The pool is a plunge pool not a swimming pool but works perfect for getting refreshed after a hot day in the city.

Nothing really

Very comfortable hotel. 5min walk from Aerobus bus stop and metro station, walking distance from Placa Catalunya and Rambla. Nice regional tapas bar right just across the street. Supermarket just aside the hotel. Calm at night (we had a room at 1st floor with window on the mail street and no noise at all by night). We had a superior room with coffee/ tea making set, spacious and comfortable. Safe luggage deposit after check- out. Very friendly and helpful staff. Definitely we will come back to this hotel if we travel to Barcelona again.

The swimming pool is rather a big bathtub and the terrace in reality is very small and it’s open only until 8 p.m. We originally planned to use it but not after we saw it.

I loved everything about it. All the staff were incredible from the reception, to the housekeeping, to the breakfast ladies. All were welcoming us with a smile and were always responsive. As for the room, we got the suite with the pool and it was absolutely incredible. The view was really good, the room was the same as advertised and up to standard. Surprised they are not 5 stars. I am definitely coming back.

Everything was perfect, the staff was so kind and available for anything…They welcomed us and even allowed us to check in before 3pm as the room was already ready! The room was always clean, the staff always smiling! we will definitely be back since it was our first time in Barcelona and the hotel exceeded our expectations!!!

Beautiful hotel , very central. Lovely staff and two girls on reception exceptional. We checked in and the lovely lady said they would upgrade our room. We went off and came back after a day of touring Barcelona . When we got to the room we could not believe it. We had a balcony, a jacuzzi, a beautiful modern room so tastefully decorated.

Nothing it was amazing. We will definitely be back to stay again