Location was great. Room was excellent, great balcony, extremely comfortable bed and spotlessly clean, well done to the housekeeping team. Toiletries provided, even including toothbrushes, and a powerful hairdryer. Shower lovely. Small problem with the jacuzzi bath, resolved almost immediately. breakfast had wide selection and open until midday. The staff were wonderful, thank you Sergiu, Alex and Anna for all your support and kindness during my stay. I stay in hotels with work most weeks, and your customer care and attention to detail is the best I have received - well done.

Nothing to dislike

The location of the hotel is the best (I think, anyway, without meaning that the rest are not important as well). There are very few good hotels in that area thus, this is its most appreciated quality. It is right in the middle of both sides of the city therefore, you can have equal distances from the old town (including the Gothic Quarter, El Born and even down to Barcelonetta) and from the new town (Eixample) and even up to Gracia, allowing easy access to all the best parts and sites. The staff was great as well, ready to help where needed and sometimes get over and above as well - both in the reception and in the breakfast room (easy to talk to, always eager to help, with humour as well - it is a large part as well and plays a role in how you start and finish your holiday; it is something special for you and they know it). In terms of facilities, you have to consider that this is a city break hotel therefore you need to stick to the most crucial: hot pressured water was readily available however, always remember to save water. It was clean as well and comfy (both the beds and the pillows, as well as the room itself, including the wardrobe area, very convenient) and spacious enough. The fact that the shower room, the toilet room and the washing area were separate, got some time to get used to, but then proved very convenient and smart. And the pillows, omg, need to mention these again :) P.S. great city view as well in our room!

Not really much - probably just the fact that the sink was a bit shallow and difficult to use but, other than that, we can't find any real weaknesses.

The final offered room was prefect. Great location in Plaza Catalunya. Very good breakfast. Excellent staff.

The initial room offered.

Every staff member I met was so helpful and friendly. The location really can't be beat. Despite being so central the rooms are very quiet and the soundproofing on the windows is excellent. Great decor.

I was sad the much talked about breakfast didn't include any vegan options I could eat despite that being a thing mentioned. I was told I'd have to order that in advance by a day or two. The rooms are pretty small and could be improved with a couple simple additions like some hooks on the walls for towels and in the entryway to maximize storage space. Nowhere to hang a wet towel or hand towel.

This quant yet modern hotel exceeds my expectations. I read how small Barcelona hotel rooms can be but I’m astounded by the size of our room. It’s comfortably huge with separate bathroom and toilet plus a double bed and little balcony facing the streets. My husband and I’s favourite feature is the rainfall shower head! Having a relaxing warm shower after a long day of walking is such a plus for us. The service is outstanding as well. The reception staff always greeted us with a smile in and out of the day. They clean our room everyday too! Upon arrival we received a welcome note with little chocolate box (we liked it so much that we have to find the store to buy more to take back with us). It was also my birthday during my stay and they were very sweet to leave a birthday note and a box of cookies in the room for me. They also gave us a parting marshmallow and a thank you note the day before we check out. The proximity is great too as you can easily walk to gothic quarters, El Born, Barceloneta and to famous landmarks such as Case Mila and Casa Batllo. Plaza Catalunya is a minute of walk for transportation to airport and metro lines to anywhere. It was simply one of the best hotels we’ve stayed in. I can only count on my fingers how many hotels that are having exceptional service such as this. Kudos to the team! Thank you for accommodating us! Hope to stay there again when we visit again.

Nothing.

Absolutely adorable and cozy hotel in the heart of the city. I loved the design of my room, but the most impressive aspect was the view! If you travel to Barcelona, consider booking room #607. Last but not least, the breakfasts are amazing! From eggs to fresh pastries and a good selection of vegetables, the options are excellent.

The lack of slippers and wardrobe was a bit surprising, but it was okay for me. However, I was disappointed by the broken glass wall in the shower. It’s not safe if you travel with kids, and hopefully, the management will fix it quickly.

I liked everything in that hotel and I recommend strongly, from the first steps on that hotel I liked everything. I can't thank you enough for all the staff . They could go out of their way just to help on my request !!! Five stars, all of them !! Definitely, i will stay again if I return to Barcelona !! Breakfast is amazing 👍 and a good choice .

There's only one thing I didn't like was to leave back my present from the hotel on Christmas day 😞 I could not take it with me because we just had hand luggage and we were not allowed 🚫 . But I offered it to one of the staff which I made friends with and she was so happy !!

We were in the 7th floor suite with roof terrace and hot tub, which was absolutely lovely with city views. Lots of fluffy white towels. All clean and modern and great location. Staff helpful and responsive

Some aspects were somewhat style over function. No towel rails and only two hooks in bathroom to hang robes. No glasses provided in the room so had to ask for glasses with our requested ice bucket. Lighting arrangements weren't the best. No bar or restaurant and breakfast room a bit uninspiring. However there are multiple bars and restaurants all around this very central area and generally having this ( quite expensive ) suite was a special anniversary treat

The location is amazing. It really is just 2 minutes walk from the bus stop to and from the airport. From Placa Catalunya just round the corner it is possible to get on a bus or metro to Sagrada Falilia, Park Guell, the beach and so much more. Across the road from the hotel is a lane that leads traffic free right into the Gothic Quarter. The room was super clean, spacious, comfortable and quiet. Breakfast choices were excellent and all really good quality. We didn’t need much help from the staff but when we did ask for information they were super helpful.

Nothing

Very convenient for central Barcelona and for travel from the airport by bus.

No comfortable chair.