Hotel location very good.

Didn't rate the breakfast very highly, there was ample food but the scrambled egg was very cold. I found the breakfast staff to be dismissive, I asked very politely for some cold milk whilst making a cup of tea and the request was forgotten. I made some toast at 10:00am and was told that I had 10 minutes to finish before the table is cleared. Not sure if this is standard practice, but can only comment on my own experience.

Room was amazing view was stunning. Very clean very powerful shower. Outside bar area very nice. Pool areas well kept and no problems getting sunbeds.

Hotel has a policy of no large groups of same sex parties, no stags or hens. This doesn't apply if you play golf. We had 1 very large group of golfers and their behaviour just wasn't acceptable, even to the point of throwing fruit around the bar area. Food wasn't very warm and not much choice. At breakfast time all beverages were included, but in the evening everything was charged even water.

Spacious, clean, comfortable. Lots of different areas of seating/sofas etc. great pool, plenty of sun beds and umbrellas, good food, cheap booze. Great water pressure in the shower. Big, comfy beds. Great air con. One small bottle of water per person in the mini fridge.(for the whole stay). The Hotel is well positioned in a very active part of town and easy to get taxis. Only 20 minutes to Malaga airport.

Dated bathroom with a shower over the bath. Tricky to get in/out and claustrophobic once inside the cubicle. No tea/coffee in the room. (But gave me a kettle and I borrowed a cup). Balcony is tiny. Pool towels only changed every two days.

Another great stay at Hotel Alay. We love the location, the choice of swimming pools, and the fantastic team. Breakfast is decent and you can get a good lunch at the pool bar. Love the sea-view from the room.

WiFi is not great. There can be a long wait for the elevators at peak times. Showers at the pool do not turn off automatically so people often leave them running (and others have to get up to switch them off) - surely a quick and cost-effective fix to update this?

Cleanliness, breakfast choice, bottomless juice, coffee etc. Never having a problem to select sunbeds with an umbrella. No young children, plus the quiet, distanced grassy area.

Lack of coffee/tea making facilities. Paper cups in the bathroom has a cheap feel about it. Continuously barking dogs during breakfast is something we will try to avoid in the future. This is our fault as we should have factored into our choice of hotel

Hotel was very clean, looked very bright with lovely furnishings. Reception staff were friendly and helpful. Cleaning staff also friendly.

The main concern was the food was never hot. Things that could have been improved ....Shower had no shelf for our toiletries, my friend had a broken shoulder and found it difficult to reach down for shower gel shampoo etc. There was only one sliding door on wardrobe, where there should have been two.

location. spacious and clean rooms . comfortable beds. balcony with side sea view .plenty of sun beds . friendly and helpful staff .

Not being advised of roadworks where our balcony overlooked at side of hotel .Noise levels obviously put us off sitting and relaxing on balcony after breakfast or in the afternoon . luckily being Easter week no work happened Maundy Thursday /Good Friday . disappointing

Location is spot on, right on the beach, (as are most hotels in Benalmadena / Torremelinos) near the marina. Good size rooms Comfy beds Good aircon

Hot food at breakfast is cold. Selection is great, but more attention to detail is needed. I watched a kitchen member wheel out a trolley of food…. replacing all the cold items first, leaving the fried eggs til last, that’s not sensible. A kettle in the room would be useful, you don’t get one.

Excellent, A little inconvenience due to Road works which has nothing to do with the hotel and will be lovely when completed. Really enjoyed our stay at the Alay.

Found it difficult to sleep sue to Noisy Air-conditioning, which was very much needed due to the heat. Had stayed previous week in the Occidental hotel in Fuengirolla and the Air con was so silent you didn't realise it was on.

Our second stay this year, and if anything even better than our first! Adults only! Great location near the beach and the Marina. Nice sea-view room. Two pools, and usually seemed to be enough sunbeds. Pools now opens at 9.00 which is great (They didn't open until 10.00 when we came in June). Good breakfast. Plenty of hot and cold options. Fantastic team at the pool bar, thank you to Javier, Mounire, Santiago and Sofia for the great service and good fun (apologies if we spelt anyone's name wrongly). Also a great team on the front desk and in the restaurant. We would definitely come back.

Wi-fi could be a bit more reliable. The hotel really needs to invest in showers which turn off automatically at the pools. We lost count of the amount of times people walked away and left them running and one of us or another guest had to get up and turn them off. Probably a small cost compared to what would be saved in wasted water.