The hostel location was great and really close to the old town. The staff was so kind and helpful! They had great suggestions for places to eat. Everything was clean! The rooms were quiet; the doors and window blocked out outside and hallway noise. The breakfast was convenient and worth the 6€. The staff cleans the dishes, which is nice because it makes me feel like they were clean, whereas other hostels I just have to trust that the other guests did a good job. There was AC, so that was nice. Also, there are tours and bar crawls that leave from the hostel daily, and it was a great way to see the city. Best hostel I've stayed at in Europe

Consaldo at the reception desk was warm and welcoming with lots of information about the area. The hostel is central to everything you want to do -- museums, churches, site seeing, food, grocery, etc. The staff were excellent with answering questions before my arrival and their directions to the hostel from the train station were perfect. The main level entertaining area has a great vibe with free tea and coffee all day. The reception desk is managed 24 hours a day and the team will aid you with any questions or assistance you might need. If you want to stay in and eat there and meet other travelers', dinner can be had for $12 Euro which includes 2 sides, main course, dessert, and your beverage of choice (beer and wine included). And, I like the security cabinet in the bunk area for each traveler which can be locked. It was an added surprise that was very helpful as well as the personal electric plug and light at each bunk.

The dryer costs $3 Euro and sadly did not dry my clothes all the way. I had to lay them out in my room on my bed to finish the drying process.

The staff were very personable and helpful. The location was very central, so there were plenty of things to see within walking distance. There are two supermarkets close by and Atocha Station is an easy half an hour away.

We must have had the noisiest room in the Hostel as it was directly above the main entrance. All day and all night when someone entered, there was a clunk when the door closed. The street noise during the night was also very distracting. The checking-in process for foreigners is a pain in Spain, but that’s not the Hostel’s fault

We stayed at the hostel for four days. It was located in the heart of the city, within walking distance from a number of metro stations. The "Sol" was in about 10 minutes' walk. There were lots of cafes and restaurants, from breakfast/brunch options to tapas-bars. At the same time, the hostel was located on a quiet street, so there was no noise Staff was friendly and helpful. They recommended places to eat and things to visit The bathroom was shared with six people. The beds were generally comfortable. Each person had two personal lockers, and the lower tiers had curtains, while the upper tiers had high ceilings. The air conditioning worked well. Common areas were comfortable. Laundry service was available for 6 euros. A towel was provided for 2 euros. Water, coffee, and tea were unlimited. Breakfast cost 6 euros and was great value for the price. It wasn't just a continental breakfast, but also included scrambled eggs, bacon, and tortillas.

The only downside was that the beds were too squeaky. Additionally, the door to the bathroom was squeaky too, waking up the neighbors. Also, the sink was not in the bathroom, but rather in the room, which caused noise in the morning too. Me personally was okay, but my partner who is not a sound sleeper has been woken up several times by all of this sounds

-The staff, they were all very friendly,,helpful and considerable. They are all nice human being. Thank you all very much. - Activities held by the hostel were thoughtful and amazing. I really enjoyed the dinner event with other people. - Both breakfast and dinner were great! Delicious, authentic, full of flavors. - The room overall was comfortable and clean, with all the facilities you needed. There was no curtain in the upper bed but that’s totally fine. The light setting in the room was genius and you would not be disturbed by the light when you on the bed. AC was amazing. The body wash smells good. - Location is amazing. I could nearly just walk to anywhere every attractions that I wanted to visit. Near the Metro, good. A Sunday local market is also nearby.

- There was a slightly unpleasant smell in the bathroom &toilet. The cleaning lady did the house cleaning in the late afternoon and she worked roughly and rushed. Would be appreciated if they can clean the bathroom more carefully. - One of the roommate, a girl from US, was very rude and selfish. Not the hostel’s fault though.

The hostel was very well run. Rose and the other staff were super friendly and so welcoming, and do a great job being hosts. Loved coming down for a nice cup of coffee and breakfast in the morning! Location was also amazing as it is within steps of the metro. On Sundays there is a fabulous market, El Rastro, right outside the door. They had some great offerings like walking tours and a bar open in the evenings. Everything was super clean and tidy and the staff who did the cleaning and cooking were also very kind.

Not too much negative about this hostel. If I could think of anything, it might be that I felt I was in the way in the kitchen because staff was usually preparing food for breakfast or dinner - but they didn't make me feel that way at all. There was just always someone there doing something so it was just me thinking I was in their way haha.

Location, price, staff, facilities

Hated that the room was so dark and had a sink in the bedroom, which was waking people up all time! Also, i was hesitant to write this review immediately as i noticed huge bed bug marks under the mirror above the sink, and i was really afraid ill bring home bed bugs! Fortunately, i did not identify any bed bug in the bed nor any markings around the bed, just on the mirror and around it. Dear staff, please check for potential bed bugs!

Having travelled alot recently I've stayed at many hostels. OK Hostel Madrid was genuinely one of the best hostel experiences I've ever had. All the staff firstly were super kind and helpful in anyway they could be. The bedroom was decent with the mattress being comfy and the beds strong and sturdy. Futhermore it was kept very clean too and there was plenty of locker space. Had breakfast each morning for €6 and it was lovely. The only pieces of constructive feedback I'd give is: As I was on the top bunk maybe install some extra rungs or something to help people to get up easier and it's a struggle sometimes to climb as there's nothing to grasp. Maybe install some USB chargers next to the beds if possible. Overall would happily stay here again and wish more hostels were up to this standard 😃

The location is great, easy walk to attractions, public transportation, and great restaurants. The huge Sunday market is only a few steps away! Staff is fantastic. The washer and dryer are easily accessible with soap provided. I would definitely stay again! Oh, dinner is available at a very reasonable price.

The coffee available in the late afternoon was in an insulated carafe which works great for a couple of hours, but had been sitting all day. Please keep coffee fresh for us coffee drinkers or don't make it available. Thanks!

super big and comfy beds with night lamps and small shelf and socket to charge your phone, spacious room, downstair beds with curtains, big locker, super nice breakfast for amazing price, all new and clean, geat location, very nice and helpful girls who work there, nice downstairs area to hang out

the night receptionist, a guy with beard, was the most unpleasant person EVER! my experience in this hostel would be perfect if not the fact that at 5a.m. arriving super tired from the airport he "greeted" me with total hostility and rudness, I understand working night shifts is also tiring and dealing with people is not a piece of cake but I you should change your job then!