Hotel was exceptionally clean and the staff cheerful and very friendly. Breakfast was more than ample with a wide variety of food on offer. The hotel fronts onto a pedestrianised street with the beach beyond. A municipal beach is close by which is kept very tidy and clean although sunbed hire is not cheap. We also liked that the hotel is located amongst the quieter restaurants although we travelled in September out of school holiday time.

The decor is dated although there was little sign of wear. Our room faced onto an internal courtyard and had a small balcony overlooking the kitchens from the next door restaurant. Avoid room 226. Most rooms had either a sea or street view and the other rooms overlooking the courtyard had much bigger patio areas which were more discreet. The hotel owns a large tarmacked area on the beach but we were forewarned that the hotel does not have a license to provide sunbeds/umbrellas on this facility. However, the hotel does provide sun loungers which may be used here or on the beach. Some money spent on paving this area and obtaining the necessary licenses would make a big difference to the overall experience.

Firstly, the staff were very friendly and very helpful. Our room had a small balcony and was perfectly adequate for what we needed. A nice touch was having 2 beach chairs on the balcony ready and waiting for us to use on the beach. They stayed with us for the duration of our trip! The breakfast had a good choice of options and was of good quality - No issues whatsoever. Having stayed in Port De Pollenca on many occasions and stayed in many different hotels there is no doubt the Hotel itself is in a great location and we honestly would have no issue in re-booking when we return. I have one small disappointment which isn't directly related to the hotel itself. There is a a separately run business but is attached to the Sis Pins called the Cappuccino 'bar / restaurant'. We felt the prices charged were high in comparison with the Miramar, the Dania and other establishments. Whilst this isn't the fault of the Sis Pins, part of your holiday is maybe having a late night brandy / liqueur post meal or even a drink before heading out to a restaurant. We felt the Cappuccino bar didn't quite offer value for money and we spoke to a number of others who felt the same. However, I can assure anyone reading this that we would not be put off returning to the Sis Pins - so it is more of a little gripe rather than a complaint.

I love staying at Sis Pins. This is my second time and I liked it as much as the first time. I was pleased to see minor improvements based on the feedback I had provided after my first stay. I love the size of the room, the professionalism of staff, the location, the breakfast and where it is served.

I could hear the guests from adjacent rooms but then I moved the bed a little bit to be further away from the wall and everything was fine. When having breakfast the music that is managed by the next door Cappuccino was a bit sad and a tiny bit loud. It would be best to have more uplifting and lower music tunes - as the sound of the sea and of the people walking by is already lovely.

Spotless, quiet, amazing location right on the beach on the pine walk. Staff were fantastic and rooms were lovely. I loved the old style charm and I felt myself feeing like I was at home. As a solo female traveller I relaxed immediately and never felt unsafe in any way. Good buffet breakfast ate on the terrace looking at the ocean. What more could you ask for

No access to sun terrace with sun loungers. Th ere was a folding chair with cusion provided that I used on the beach but it was a bit of a nuisance having to carry it in and out daily and trying to get all the sand off it before going inside. Also couldn’t leave it if I needed to pop to shop or cafe for something to eat.

Very nicely located hotel on the pine walk, beautiful terrace and good breakfast. Friendly ladies who cleaned the bedrooms and at breakfast too.

Room needs upgrading, air con noisy, and bed a bit too firm! The hotel is shared with Hotel Cappuccino which was confusing. We were hugely disappointed due to no sunbeds by the sea (which are shown in the pictures) we found it impossible to relax on the front terrace/beach of the hotel due to uncomfortable portable sunbeds. These were in the bedroom, a nice touch, but inconvenient to carry to/from the beach and no brollies for shade! Also at check out my husband was almost told off by the receptionist because we were slightly late. The hotel is lovely but seems to have become complacent!

Very charming and individual. Wonderful located, with a beautiful Terrace with Seaview for Breakfast. Staff is very friendly and helpful. Breakfast has everything you need and they use real Eggs for scrambled Eggs, no ready-liquid like other Hotels. Rooms are clean.

Rooms are very simple. Shower- Curtains should be replaced, looking old and not really hygienic, different Solution would be better. If you got a rool to the patio, in the Night and early Morning it can be loud, because of the kitchen directly underneath.

The position excellent, all the staff hardworking and helpful and the public area very well done and everywhere spotlessly clean, nothing was too much trouble. Breakfast excellent

The bathrooms need to be updated and there needs to be the option for walk in showers. Also the air conditioning in the bedrooms was not efficient and leaked. The towels although spotlessly clean were past their best and some had holes in!, ALSO IT WAS DIFFICULT FOR US TO CARRY OUR BEACH CHAIRS FROM OUR ROOM EACH DAY.

Fantastic location. View from our room/balcony was exceptional. Great place for an early evening glass of wine. Breakfast at the tables outside on the pine walk was a really pleasure. Staff were all great. Secure bike room with plentiful space.

Lack of sun beds in the hotel's private area on the beach (due to the apparent ongoing issue in getting a license). The alternative of lugging reclining chairs down from our room was not very satisfactory. Also parking of mobility scooters in the lobby area did rather give the feel of an old people's home.

The location cannot be beat. In the heart of Pollensa Bay. Close to the Pine Walk & to the Port. Shops & restaurants all nearby. Balcony was a lovely spot to relax & watch the sunset. Bathroom had everything one needs, and the in room fridge came in handy as it meant we could save money by bringing some groceries back to the room. The staff works hard to ensure you enjoy your stay. From the desk to the breakfast ladies to the cleaners, all were on top of their jobs & extremely helpful. If you need a taxi to visit other areas, the hotel is happy to arrange.

The one negative is how hard the beds are. It felt like we were sleeping on rocks. The other negative is that the hotel is not completely wheelchair friendly/ADA accessible. Tip: go through the restaurant to save on a couple of stairs that lead from lobby to the elevator.

The room was equipped in all the basics, kettle, hairdryer, fridge, AC. the balcony I had was overlooking the courtyard and other balconies. Hotel breakfast could be eaten outside with the amazing views, just be the beach. There is a bike storage on the back of the hotel, worth using as the rooms don’t offer too much space to store bikes. it is not the modern spacious building which actually has a lot of charm. Staff knew I was checking out early and prepared a packed breakfast to go on my last morning, that was very thoughtful!

There was a bit of a noise from generators and perhaps sound proofing would e great but it wasn’t a nuisance, I’m mesophoniac. There was not many sockets in the room.