Amazing location near, but not in, Plaza Mayor. Entirely walkable to everything. Beautiful entry. Interesting decor and design. Tasteful and whimsical. Staff were amazing and helpful. We were able to store luggage after check out for a couple of hours while we went to eat. Beds were medium firm. Aircon was especially welcomed as the temps were high 90s to 100+ f.

Sounds transferred easily on the 2nd floor between rooms and the hallway. The cathedral bells are on time, every time, starting first thing in the morning. Bring earplugs or headphones! The room was an odd shape, making the sleeping area a bit awkward. But we became used to it.

Loved my room, and bathroom, big and kept clean every day. The staff at the reception were all really kind and welcoming every time you come in or leave, and helpful too when I needed to print my train ticket and book a taxi. The breakfast is also really good, great selection, all very tasty, and the chef/ waiter is very kind and welcoming to all guests. And the location is perfect! Really central and walking distance to everything. Will stay again next time. Oh and I was given a gift of a box of chocolates when I checked out! So kind. Completely recommend:)

Very attentive and nice personal at the desk, they will give you a map and a nice chat about the city. The room was very cozy - great bed, big bathroom,tv and everything you need. They greeted us with some sweets - which was very nice and warm. The location right in the center close to the bars, park, shops.Very calm and chill. Will definitely come back

none

I liked everything about this hotel and room. It is super updated, amazing bathroom, an awesome shower, very clean, and the full-size bed and pillows were so comfortable that I did not want to get up. I felt very safe at this hotel and in my room. The staff were so nice and attentive.

I travel with a lot of luggage and it is very heavy luggage. Upon arriving, I was shocked that I had to take each piece of my heavy luggage up about eight stairs. The staff offered to help me with it, but I did not want to put any of my burden on them, so I opted to do it myself. I was helped with a couple of pieces, down the stairs at check out, which I was truly grateful for.

Excellent location. Friendly, professional staff. Very clean. Excellent bathroom. Very large, comfortable bed.

Tea/coffee making facilities in the room would be a welcome addition.

It is a nice place in the city center, surrounded by restaurants, cafes, and places of interest. Because of the early departure, personal care about a lunch box.

I travel a lot and I stay in many hotels , but I have never met such an amazing and kind staff. I am very satisfied with this hotel.

Excellent location, friendly staff, very clean room and facilities, comfy bed, nice and complete toillette, lovely and historical building.

Perfect location, clean and staff is great what else can you ask for

To say something that i could not stay longer!

The location

The noise at night due to people next to my door