First of all, the hotel's location is just perfect! Very near the train station as well as the city centre. The big park is also right next to it, which made the visit so easy. Apart from the location, the room was very clean with all the amenities available and the beds were so comfortable!

The wheelchair accessibility ramp is not the easiest to handle, as we needed our friend to hold the door open in order to get up the ramp and in the hotel. Basically, there is no room for the wheelchair to wait next to the door once it goes up the ramp, so it is very difficult to go up, ring the bell and wait for someone to open the door for you while being inclined. It could have been thought a bit better, especially for cases of people who travel alone or need help with the wheelchair. I'm sure the hotel did everything they could with what they had to adapt the access, I just wanted to point that out.

The hotel located at prime location near to railway station. More spacious room and comfortable beds they provided. I was surprised about the baby bed they provided based on my booking details which makes me more comfortable stay in this hotel. Break fast is good. From this hotel main tourist attractions are nearby and can be reached by walk. Overall excellent hotel and excellent service provided by their staff. At front office the staffs are very friendly and helpful.

The hotel was conveniently positioned and an easy walk to the main centre.

We had a problem on arrival as the roads in the vicinity were closed by the police and we were unable get close to the hotel. We were unable to reserve parking as it depended on availability and no information was provided regarding where we could park close by. We had to leave the car in a closed street and walk to the hotel to ask for help. The reception staff were able to help and found us a space in their secure parking.

Clean and comfortable the breakfast was particularly impressive lots to choose from

this is the third occasion on my road trip holiday through France Spain and Portugal where information regarding parking is vague to say the least the guy at reception who didn’t speak very good English explain to me there was a 15 yes €15 charge for parking outside the hotel he was explicit I would have to move the car at 8 o’clock in the morning to avoid getting a parking ticket needless to say I refuse to pay the €15 and left the hotel at 9 o’clock without a ticket I really wish these hotels would come clean and be more specific regarding the parking facilities the one I am currently staying in France says free parking guess what? I’ve been charged €5

Mostly, we were very happy with the facilities, the efforts by the Spanish staff to accommodate their English speaking guests.

Only the appalling over-cooked bacon and eggs put the smallest of blots. The cereal choice was very limited. So many alternative choices more or less made up for those slight disappointments. The preparation for some event in the dining areas on the first floor early in the morning made a lot of unwelcome noise.

The location, rooms and staff were great I am disabled and appreciate the allocation of a very nice room with adapted bathroom - but it didn’t have any grab handles, so this essential improvement could easily be made. Easy to walk to the main sites of the city. Valladolid has a very safe feel about it. We had dinner in a fantastic restaurant called La Parilla de San Lorenzo where the speciality is traditionally roasted lamb. Terrific atmosphere and very beautiful!

Adapted bathroom needed grab handles. Otherwise everything was great.

Location was great both to train station and to restaurants. The beds were comfortable and room was clean.

It was a little crowded for 3 adults in the room. At least the closet and bathroom were separate so we could get dressed apart.

Excellent location as we were attending our son's wedding in Plaza Mayor. Staff were really friendly and helpful although not many could speak English - Maria on reception was lovely. We had asked for a quiet room and it was very quiet with a full size bathroom. Breakfast was really good although we did miss the eggs on a few days as they did not do them!! The bar area was sociable and a great place to meet our son, drinks were reasonably priced. Sadly we did not eat in the restaurant purely because there was no sign of any menu in English which was unfortunate. Cleanliness was excellent and there was only 1 day when our room was a little late being cleaned. We did enjoy our stay and thank you to everyone in the hotel!

The lack of information regarding menus in English was a drawback as we have virtually no Spanish but even then there was no menu on display anywhere so we could not eat in the restaurant. No other negatives from us.

We really like the location of the hotel, very close to the city centre. Don't forget to get the car parking below the hotel, which is very handy and safe for your car. We were very happy with the spaciousness of our room and cleanliness of the bathroom. We only stayed here for 1 night, as we were driving back to our house in Portugal, but we would strongly recommend this hotel to anyone thinking about visiting Valladolid.

The location is strategically located right in the middle between the bus station and the old town. The breakfast is simple but enough to get the day started. The personnel is great. The bar downstairs is perfect for a good night drink

No major complaints