The staff were very friendly and helpful. The breakfasts were very nice,which had a choice of breads,cut meats,egg,muesli,tea,coffee,and even hot chocolate,which was appreciated by our children. Location is fabulous,as grindelwald is surrounded by mountains,so the views are excellent. Beds were nice and warm. The shower worked nicely,while the orange and beige shower cubicle felt 1960/70s,which added character to the room. The hotel feels very swiss,with walls covered in wood and vintage objects that relate to the culture of the area,which added charm to the hotel. We would be happy to stay again.

This isn't a dislike,butt the room has a kettle,but no tea or coffee sachets,which I normally see in previous hotels I have stayed. But there is a good convenience store across the road to buy these items. Hot drinks can be purchased from the front desk in the hotel. But it's a nice hotel,with nothing to dislike. Not related to our hotel experience... We arrived on the 23rd October,but didn't realise the tourist season slows down between then and December. So not all the cable car,train routes are running and some hotels and restaurants are closed. But there was still other cable cars and trains running,so we still had a great time.

The members of family that run this hotel are very gracious, helpful hosts; they helped me carry my luggage to the upper stories. We chose an upgrade room that had a spectacular view of the Eiger, the Lütschine valley, and the Kleine Scheidegg region. The bed was comfortable; the room and private bathroom met our needs. There were convenient outlets by the nightstands for cell-phone and electronic re-charging. (It is always a good idea to bring your own adaptor to fit the Swiss outlet.) The breakfast was very good with breads & jams, Müesli, yogurt, hard-boiled eggs, local cheeses, meats, coffee & tea, and orange juice, served in a cosy breakfast room with other hotel guests, giving us a chance to exchange experiences with them--the advantage of a smaller, traditional establishment. We came by car and on-site parking was free.

This hotel does not have the features found in larger, "modern" hotels (e.g., elevator), but the old-fashioned attention to detail, the courtesy of the owners, and the atmosphere of a chalet-style inn made a stay here all the more memorable.

good owner, the person Incharge help us to carry my baggage from lobby to the room I stay , breakfast is the nicest among all of the hotel I stay in Grindewald . definitely will recommend others to come. location is great just nearby station and coop

nothing

Hotel Tschuggen is a perfectly located, comfortable hotel right in the heart of Grindelwald, close to the lifts and with excellent hosts. The breakfast each morning is superb (I would always keep a roll for a mid-morning ski snack), and the hosts are friendly, helpful and welcoming. It is definitely a good spot to stay for a ski trip. I note a few reviews saying the hotel was a bit simplistic/dated, which I think are too harsh; the hotel is advertised as 2* and Grindelwald is extremely expensive, and this hotel offers excellent value for money for those seeking to visit the resort without the budget for the ultra boutique hotels.

Nothing

Amazing view and very central

Needed a bar fridge

Our room was spacious and had a balcony which was lovely to sit on in the afternoons. The views of the mountains was spectacular! There was plenty of closet space and there was an ante room that was perfect for storing boots and coats etc. Adjacent to the hotel there is a "ski cave" for storage of ski equipment. It even had a large boot heater on one wall for overnight storage of ski boots. The location of the hotel is right on main street and very convenient. Our room was on the back on the hotel and was very quiet. The staff were friendly and accomodating.

The location is perfect. At the heart of Grindelwald, walking distance to the train station and Grindelwald First gondola station. Upon check in you’ll get a voucher for discounts on the gondola rides. The room is quite spacious for two and has a balcony with breathtaking views of the Eiger. Central heating was available. No AC, so take that into account for summer months. Breakfast was good with plenty of breads, jams, butter, sorts of hams and one boiled egg per person.

No elevator, but we knew this when booking. So take this into account and pack accordingly!

Excellent location - 5 min walk from the train station and 5 minute walk to the cable cars for First Cliff/activities. Breakfast served 7-10.30 (bread/croissants/fruit/eggs/cold meats/cheese etc!) We had an excellent view and balcony of Eiger! Supermarket/coffee shops across the road! Espresso bar right next door and restaurants very close by! Water fountain out the back to refill water bottles. Would stay here again if re visiting

No fridge in room. Just a kettle. Slight smell in stairway

Loved the welcoming staff, my room was a single room with a shared bathroom and they both were very clean- the bathroom was cleaned daily. The breakfast was traditional European- very fresh fruits, vegetables, a variety of fresh bread, tea/coffee, cheeses, yoghurt and granola with an egg. And if you wanted more they would give you extra of whatever you fancied. It was wonderful and made you feel right at home. Even though the single room had a shared bathroom, you had your own sink and mirror in your room which made getting ready for bed very easy! I loved it there

The rooms facing the streets were a bit noisy at night (since the hotel is on the main strip which makes for a fantastic location). However, I could have upgraded to a view of the glacier and it would’ve been very quiet! But since I was on a budget and recognize that this happens, I just brought earplugs and was totally fine sleeping through the street noise. Im very happy I chose to stay at this hotel.The hotel was so close to everything (coop, restaurants, stores, train station etc)

Hotel Tschuggen in Grindelwald offers an exceptional stay in the heart of the Swiss Alps. The hosting owners provide outstanding hospitality, making us feel like valued guests from the moment we arrived. The location of the hotel is truly perfect, surrounded by breathtaking high mountains that offer a mesmerizing view. Waking up to the sight of snow-capped peaks was a dream come true. The rooms are big enough for all suitcases and backpacks, combining the room's comfort and the bed's comfort and size. The attention to detail and cleanliness was impressive. The hosting owners' genuine care and personalized service made our stay even more special. They were always available to offer recommendations and ensure our needs were met. Our time at Hotel Tschuggen was truly unforgettable, and we highly recommend it to anyone seeking a magical retreat in Grindelwald.

no cons, the stay was just perfect