Apartment was set up to actually allow cooking. Good variety of utensils, pots, etc.

The self-check in was a bit complicated and would have been a disaster had the manager not been onsite and available

Amazing property. We felt like in a 5 star hotel but in an apartment. Everything was clean, new, staff was great.

Everything was great.

Everything was beyond what I expected. Fabulous apartments...!

I arrived after 6pm and unfortunately, the offices were closed by then. The offices close at 6pm. There was no one to handle the keys to the apartments. The online description on how to enter the apartments was rather very complicated and did not work for me. I had to wait for 30minutes for someone to come assist me on that issue. That was really the only issue I had. Everything else was just amazing.

Everything was absolutely perfect. Self check in and check out Great private parking and perfect apartment. Absolute recommendations.

The location and staff

The bad wasn’t comfortable

The location is perfect, you can quickly reach the lake and the city. The apartment itself was very clean and optimally furnished. Super easy check-in and check-out.

Location - walking distance to lake and all restaurants, e2e process of check-in & check-out fully digitalised, all info easily accessible and provided upfront via customised link about parking, how to get to apartment, dogital keys, house rules, etc., super clean, all amenities available and new, comfy bed 🛌 and sofa 🛋 for sleeping.

Spacious, extremely clean, efficient aircon, excellent range of appliances - large fridge/freezer, combo oven/microwave, coffee maker, washing machine, tumble dryer, bidet toilet, electronic safe. Salt and pepper grinders and olive oil was a nice touch. Quiet location about 10mins easy walk to lakefront or town centre. 2 mins from bus stop to railway station (all public transport in Ticino free with Ticino pass which can be requested from reception)

Great apartment with everything you need. Great space for luggage, walk in closet!

The beds were terrible, this was the only downside of this place. Both my husband and I experienced the same and we are completely different weight. Unfortunately this impacted sleep and hence the overall experience. Put a thin matrass on top (I think there beds are intended to have this) and it will be better. I would otherwise not stay here again.

5* experience! The apartment is absolutely spotless and has everything you need. I can't describe how clean it is. It's located just 5-10min walk from the centre. Parking was great and super easy. The bed was very comfortable, plenty of pillows, loved the bathrobes and Slippers which were provided. It literally felt like a luxury apartment where attention to detail was paid on every single thing. From the toiletries, to the plenty of water complimentary water bottles provided and mini Swiss chocolates. Last but not least, Gabriele at reception is the most welcoming, funny & efficient front office gentleman! We are definitely going to visit these apartments in the future. We'll done Swiss hotels, you have done a great job from front office to housekeeping!

The only thing I would comment on is the room temperature which I couldn't get higher than 22oC but nothing else.