Great location - 5mins walk to Signal bahn. Saved a lot by taking the snow deal offer for ski pass. Free access to Ovaverva spa and towels provided - 2mins walk from hotel. Reception always manned and helpful. Multiple options for dine arounds. Good soundproofing. Great breakfast. Yoga classes offered.

Slightly too warm even when heaters are off (had to open windows). Multiple issues with the bill which could’ve been missed if you don’t check.

- Location, short walk into the main town or you can easily get a bus - Reasonable price for the accommodation - Free on-site parking - Restaurants on-site - Local passes for public transport for free to go everywhere in the region! buses and cable cars to the local mountain peaks - Big bathroom with a bath and shower - Great selection for breakfast

- Soft pillows (personal preference)

The hotel is modernised and spacious. The room is also very bright and spacious too. The hotel also provide free shuttle service to & from the train station.

There is a unique smell in the room, not able to describe.

Most things really. Nice clean modern rooms, very nice lounge/bar area, very good food in the restaurants and very nice staff. The manager in Caruso has a superb memory and recognised us from last year! 😊👍🏻

The only thing, and it’s tiny, is the pillows on the beds. Terrible things🤣 They always make us wait till the last minute to book three nights! (As they try to hold out for 5 nights minimum.)

We stayed for a single night to get to take in the scenery, walk around the village and visit the nearby spa bath Ovaverva. We had breakfast in the hotel and dinner in the nearby Corvatsch (which belongs to the same chain as Laudinella), which were both very good. - amazingly friendly personnel - nice price for value, the Ovaverva entry to spa and bath was free with the hotel booking which accumulates to 80CHF in total saved - the breakfast was rich and refilled even when not being very early - the room was clean - nice view - free pickup from the train station Note: when going to Ovaverva, don't forget to bring the bath robe and 2 towels when going to the spa zone.

Lovely modern hotel, with several restaurants, nice bar lounge area and smart modern comfortable rooms. The included free use of the nearby modern spa complex was a real bonus.

It would have been better to have more evening entertainment. Perhaps we were unlucky on our weekend stay, but first night (Friday) the live music and DJ finished quite early, and next night (Saturday) there was nothing. I think that is a missed opportunity as the bar lounge area is great. Also the location is at the quieter end of town, well away from the trendy centre around Badrutt’s Palace, but some will prefer that. For us, the walk across the frozen lake (in March) to reach the centre of town was actually a bonus.

Beautiful scenic mountains, a lot of snow. Breakfast was good. The room was great. Really clean and a beautiful view. Comfortable bed. Maybe the heating was high. One of the restaurants (the Indian experience)was a big deception

There are a lot of people, like everywhere in Europe. Some people parked in a rude and bossy way, despite the huge amounts of snow, which made it difficult for other customers to get out of the car.

newly refurbished room was high spec. the lobby area was also. the hotel has 2 courtesy cans for train station pickup which was appreciated with us and our luggage. although a very pleasant walk of 20 minutes along the lake to the train is worthwhile for a day trip and no luggage. the breakfast include in the price was exceptional, plenty of choice and staff most helpful with refills of breakfast as and when needed.

only the small lifts to each wing of the hotel aren’t large enough to accomodate more than 4 guests with luggage .

Great location, friendly and helpful stuff, great service . We loved restaurants inside of hotel, great room service, nice music in lounge next to cozy fire place ,walkable distance to everything you need or may wish, we appreciate transfer service,made everything nice and easy. Great front desk stuff helpful and knowledgeable. Great place to stay , definitely recommend!!!

Good location, within a short walk of the lake & cable car. We liked the large bar area & the fact there were multiple restaurants on site that could be booked by app & accessed without leaving the hotel. Outdoir parking was free, which is unusual for Switzerland. Our 2nd stay at this hotel.

The wifi was not strong enough in our room & constantly dropped in & out.