The hotel is very nice and welcoming. The owners are so kind and helpful. The facilities are very nice and the breakfast was fantastic. They even accommodated my daughter with celiac disease and have gluten free offerings. Our room was nice and quiet and the view from our balcony was breathtaking.

There isn’t anything bad to say, but the bathroom shower was extremely small and the bathroom was hard to maneuver - just very small but this is normal for old buildings in Europe and we spend much more time seeing the alps than sitting in a bathroom so it’s not a big deal.

This was probably the best hotel we’ve ever stayed at, not just because it was beautiful and comfortable, but also because the view from our room was absolutely incredible. The room was spacious, comfortable, and very clean. The staff was so nice and helpful, very welcoming and gracious. We were so fortunate to have had the nicest view from the third floor of the hotel. The walk to the hotel also wasn’t as bad as I originally thought, it was only a few minutes from the train station, albeit uphill, but what’s another hill when you’ve been hiking all day in the mountains?

There is not much to dislike but the only thing that would’ve made it slightly more comfortable would be a fan in the room. It was pretty hot when we were there and the room would heat up a lot during the day. The only thing to do was to leave the windows and balcony doors open at night to cool the room off. Thankfully there are no mosquitoes up there so once lights were off, nothing flew into the room. It was nice to sleep with the fresh mountain air in the room.

Stunning location in the Bernese Oberland. Wengan is perched high above Lauterbrunnen's famous "Valley of the Waterfalls." The hotel is located towards the top (and quieter) end of Wengan) with our hotel window gaving a direct veiw over the Lauterbrunnen valley and the lofty peak of the Junfrau mountain dominating the skyline. Wengan is (virtually) a vehicle free zone but travel to the hotel is well serviced by the excellent Wengernalp Railway (with services running frequently between between Lauterbrunnen and Wengen (and onwards to Kleine Scheidegg (2,061m above sea level) and Grindelwald) and the hotel provide and exceelent service in ferrying guests to and from the train station. Highly recommended as a great location for exploring this stunning region.

Very little

A beautiful location and the staff are always amazing. The hosts are so friendly and helpful. Delicious breakfast with a great view of the mountains 🏔️. Such a special place.

It’s all delightful, however, the rooms are quite small and sometimes the noise echoes from other lodges surrounding the Hotel (but the Hotel can’t help that). Ceiling fans or air conditioning in summer would be useful as it can get very hot and you have to leave the doors to the balcony open which lets in mosquitoes and noise, and if your neighbours are on their balcony, it’s not terribly private!

The location was perfect, and the view from our room and balcony was absolutely magical. I could fall asleep and wake up with the mountains right in front of me — which means so much to me as someone from Nepal. We originally booked for just two nights and three days, but we loved it so much that we decided to extend our stay. For the extra days, the hotel staff kindly upgraded us to a bigger and better apartment. Breakfast was delicious, and the staff were always warm and welcoming. I truly wish we could have stayed longer. My boyfriend and I had the best vacation we’ve ever had together.

The amazing views, the room itself was comfortable, clean and spacious comparatively and the staff were very kind, welcoming and professional.

The very small bathroom...smallest we had during our 3 1/2 week trip through France & Switzerland. Also the policy of only using the shuttle for taking guests back and forth to train station. Property sits at very top of hill away from main area of village...one day poured down raining, thunder and lightning...because of the policy and our daughter was recouping from head/chest cold we ended up not going out to town to avoid being out in the wet, damp weather while the shuttle sat...was most unfortunate.

The views from the balcony and the surroundings are beautiful and relaxing. Breakfast was good and adequate. Facilities and guest rooms in good working order and clean. The village of Wengen has a very nice ambiance, convenient access to the valley and the mountains, best of both worlds!

Location is uphill from the town center and the train station, could be specially hard at the end of a long exploration day. Definitely arrange a shuttle with the hotel if carrying luggage. Rooms are small since they are intended for a minimal overnight stay, which is expected since you spend most of your day outdoors. However bathrooms finishes and equipment feel definitely outdated.

The rooms, service, and food were excellent. The staff were also attentive. The hotel is located on a quiet promontory, with a lovely garden to relax and enjoy the views. This hotel is truly noteworthy, and I will definitely return. A bonus is how beautiful the hotel is as it features a vintage style. Another valuable feature were the personal room balconies and big windows which allowed cool air flow during hot afternoons.

The most amazing views I’ve ever had from a hotel room. The balcony was an amazing place to just sit. Even in the rain because it was covered. The staff were incredibly friendly and helpful. And the offer of a bus to and from the station with our large bags was really great given it is up a bit of a hill.

Like everywhere in Wengen (and Switzerland), it’s very expensive, particularly by Australian standards. But it’s comparable to other Swiss hotels. And for what you get with the location, I’d happily pay it again.

The property is pure perfection. The only thing that need renovation is the guest room bathrooms other than that the property is perfect. The staff is amazing, the breakfast is extraordinary, the service superb, the room for 3 was extremely comfortable, the views stunning, the property is great condition, very clean immaculate hotel. The ride to and from train station very good. The guest rooms very pretty and nicely decorated. Nothing major to complain about it.

The guest room bathroom.