We stayed a couple of nights. And everything was as described. The hotel is located 7 minutes walk from the train station, if you come by train is very convenient. To the old town about 12-15 minutes, to the lake about 20 minutes. We got of improved the room, the size was sufficient. Everything was clean in the room and the hotel. Housekeeping was good. Roomy refrigerator. There is only one outlet in the room for a 220 plug. Other outlets were near each bed. The bathroom is quite spacious. The decoration of the hotel is laconic. Breakfast without hot and no special variety, but everything is tasty and enough to eat. The reception staff was attentive and friendly.

Everything was normal, but there are a couple of warnings. On the 5th floor, some rooms are attic with windows only in the ceiling. The windows are above the beds, and in them a little blowing (if you do not like drafts ask for it in advance). There is no kettle or glasses in the room. In the hall on the ground floor, you can make tea (for hot water you have to pay 50 cents, it is not much but strange and not convenient).

As I was using Zurich HB a lot, then the location is great. The check in and out was seamless. I was allocated a nice room with some space and a comfortable bed. Despite the room facing the road it is a quiet neighbourhood. The bathroom was a bit old fashioned but it provided what was needed (always prefer a shower to a shower in a bath). Breakfast was good and was served from 0630 EVERY morning. No hot food (oh, except the boiled eggs), but a good choice, especially if you want more than a croissant and a cup of coffee. One of the good features of the Bristol is a computer that guests can use - handy for obtaining and printing of boarding passes. Took advantage of the tea/coffee tray available from Reception, though you can get a tea/coffee from their vending machine in the lobby for 50 cents. Will definetly return!

Little to complain about. Being fussy the television needs to be reprogrammed as half of the channels aren't available, and that's not due to being on Sky or other pay platforms.

The bed was very comfortable, nice white bedding , bathroom was exceptionally clean , lovely towels , soap and shower gel provided . Breakfast was continental , cold meats , bread rolls , cereal , yoghurt etc , the 2 female staff members were very helpful and friendly,

Oh the rather small grumpy unfriendly male member of staff , it was too much trouble to make another pot of filter coffee and because I was English he decided I didn’t need to drink American coffee , very odd behaviour, other than that incident everything was good .

Location was excellent, close to public transportation, restaurants etc. Breakfast was ok, nothing special though. The room was very warm. Friendly staff.

The 3-bed room did not have enough space for hanging clothes, no place to hang 3 winter jackets for example. Rooms were not very sound-proof, you could hear a lot of noise form outside and from the next room. Towels changed and garbage removed daily, but no real cleaning for 5 days (floors or bathroom).

Very close to the train station and old town. Very quiet and easy to find. Family room, nice and spacious.

Definitely would have like to known beforehand that one could ask for a kettle. Missed having tea/coffee making facilities in the rooms. On the last day, we saw them handing out kettles to all the guests! Breakfast was unimaginative but absolutely decent.

Great location, nearby to central train station. Very clean and front staff was very nice. Place is well organized and responds very quickly to messages and calls.

One of the dining area staff was kind of rude. The coffee machine was down and no one was around to help fix it. I saw there was a disposable tray that was filled with waste so I just decided to empty it. Took maybe 20sec and the machine was up and running, no problem at all. One of the staff (slim caucasian, older blonde woman) yelled what are you doing and accused me of trying to steal her job. This took me off guard and I just said It was no issue I just emptied it out. She said she could do that. I just said ok. Weird experience but everyone else was very nice and helpful.

An amazing hotel! - small rooms but incredibly well designed, and with everything I needed - and a comfortable bed Excellent location - easy walking distance to the old town, railway station and the lakeshore. Good restaurants and an excellent alehouse nearby. Very friendly and helpful staff

Quite hotel, simple but very comfy rooms, amazing staff

High humidity, but maybe it’s a Zürich thing in general

Really easy, convenient location from the main train station and all the main sights of Zurich. I booked a single room as I’m on a budget but got a free upgrade which was very much appreciated! I loved being able to check in early too for no additional fees after an exhausting travel day and able to store my luggage there on the day of departure for a few hours. I didn’t hear much noise at all from the room which helped me to sleep, and the room was very clean. Staff were all so friendly and helpful!

The ceilings of the room are a little outdated with some general wear and tear but absolutely can’t complain when the rest of the hotel was great. To be expected for the price

I rate this a 10 because I love small,historic, well located, personalble hotels like this, It even had big bath tubs like I am always looking for. A nice cheerful breakfast room with good breakfast choices, and excellent, helpful hotel staff. My room was small but well designed for solo needs, pleasant and quiet. I do think that my small room was particularly fun with an internal corridor and an unusual shape. Everything in the hotel is perfectly clean and fresh at a moderate cost for expensive Zurich. In central Zurich a quick walk to train station and all major sights. Admitted if this isn't your kind of hotel as it isn't a slick, cookie cutter hotel that could be anywhere, it may not be your kind of hotel, but for me it is the ideal kind of hotel that I am always looking for. I knew I was in the heart of Zurich and loved my 3 nights there.

I noticed that some of the rooms look kind of small and if you are seeking a big double room you might not share my enthusiasm.